We had two oriental type area rugs cleaned. Fantastic job! Price was reasonable and they came out promptly. Stain completely gone from one rug as promised. Employees that picked up and returned the rugs were very professional and friendly and put rugs back exactly placed right. Very pleased! Highly recommended!
Highly recommend! This is the second time we have used Great American Rugs service for an area rug. Both times we were very satisfied and will definitely use them again. Great customer service; friendly, professional people. Our rug looks great, definitely brighter, more vibrant colors! They also finished it sooner than expected!
These folks do a super job! When you walk in you will be greeted by Rene and she makes it super easy- they all do. Before I could get back to the truck, my rugs were unloaded nad when I went back to pickup -same thing. Loaded and on the road again before I knew it. Large rugs can be picked and delivered as well.
We decided to have some small area rugs cleaned and take advantage of their current 20% off offer for rugs you bring to them and drop off. The staff is great from the nice lady in the office to the guys who handled my rugs. You can really see the difference, trying to clean fine rugs with a home rug machine or one you rent is no where near as good as the process they go through here. I live almost 40 miles away but it was worth the trip, when I went to pick up 3 rugs I dropped of another!
I have had several area carpets cleaned by Great American and have always received excellent service and they are ready when they say they will be. Would definitely recommend.
The two gentlemen were very courteous and professional and polite. The job they did was outstanding. I had a closet that was is bad condition due to an ill kitty. They were able to clean it significantly enough that I do not need to replace it! That was a true cost savings.
Very impressed with Great American Rug Co. They were very professional, knowledgeable, on time and did a great job on our Turkish rug. Would highly recommend this company.
Glen and Johnny arrived on time, explained what they would do, and accurately measured the linear feet of the sectional and of the upstairs carpet and stairway. They were efficient and pleasant, and my carpets and sectional are amazingly clean. They had to really work at getting some of the pet hair out of the sectional, and it made a big difference. I would definitely use Great American Rug Cleaning Co. again.
Great experience! The guys arrived to pick up and deliver on time, careful to move things to get to the rug, cleaned up any wrapping to scraps, the office was extremely easy to communicate with and proactive in reaching out to let me know how things were progressing! Highly recommend!
Great American Rug Cleaning did an amazing job on both my rugs. We have two large dogs that track in tons of dirt and shed a huge amount. My rugs look fantastic!
Pickup and delivery and helping with pads and putting rugs back. Very clean Oriental rugs and professional.
They did a great job and will definitely refer yo their services in the future
Glen from Great American Rug Cleaning cleaned all the floors in our newly purchased home. The carpet loos great and is so soft again. The tile cleaning blew my mind! My ceramic tiles and grout look amazing. Glen was very professional and extremely hard working. I will definitely use them again!
I have used Great American Rug Cleaning Co. for many years and have never been disappointed in their people and services. Thank you for another great job!
We have used Great American Rug Cleaning Co. in Tomball TXfor a number of years to clean our oriental rugs and upholstery,Our rugs always come back with a new shine. If the rugs are delivered when they are coming to. clean upholstery, the gentlemen cheerfullyoffered to install the rug and wrap and move the old one to our garage.Their upholstery cleaning us is top notch and we are very satisfied with the results. In short, this company is the best.
We took our rug in for cleaning and they did an amazing job. it was finished within the time frame given.
Rugs in wonderful condition. Prices are very reasonable, staff is accommodating.
Really great service. Everyone I worked with was very professional and flexible.
I was referred to this company by a friend. From the first phone call to the delivery of my rugs, this company performed above and beyond my expectations in every area. The customer service is superb! I had forgotten what it felt like to be treated so professionally and kind. Everyone is very knowledgeable and they are experts in the rug cleaning business. They do amazing reminder texts, follow up calls and were on time for every appointment. I don’t know the owner, but she/he has done a fabulous job with their employees! It is a true pleasure to do business with them. I look forward to using them again soon!
Glen and Gary are so amazing they were so sweet and did an amazing job it smells so good in here I will most definitely use them again I highly recommend them
Very nice experience...good pricing..good work..reliable...thank you
I highly recommend the Great American Rug Cleaning Co to anyone needing any type of carpet cleaning. I have a 5x7 rug in my family room that I’ve had about 18 years. While I probably could have just bought a new one for the same price, I absolutely love the design and have never found any thing I liked better. After speaking with a very friendly representative on the phone, I dropped my rug off the next day and was assisted by the owner. So pleasant and patient with all my questions. Even showed me around the warehouse and explained the steps and process they take to clean the rugs. He estimated the time to have my rug ready and actually had it ready a week early. Couldn’t be happier with the results and the service. Skip the grocery store rug cleaners and leave it to the professionals. It’s worth every penny.
These guys did an excellent job on our Travertine refinish project. The floors in fact look better now than they did when first installed. Great job!
Great American is such a pleasure to deal with. Their technicians were friendly, accommodating, and extremely professional. And the results after cleaning were just spectacular. Wont hesitate to recommend them to anyone needing their carpets clean.
Professional, courteous attitude with white glove delivery service. Very satisfied.
To my dismay the rug company I used locally here in Kingwood to clean my wool rug went out of business. So I set about finding another company that would come pick up my rug & clean it. After reading the reviews, I decided to use Great American Rug Cleaning. And, I am so glad I did. Not only did they do a beautiful job of getting pet stains out, their service & professionalism were exemplary. I will definitely use them again when the time comes for another cleaning.
This is the place for rug cleaning! Very friendly and efficient. We had a 6x4 rug with a pet stain we tried to clean to no avail. They got it spotless! It looks like a new rug! Color is more vibrant! I highly recommend this company. Thanks!
These people are great! Will definitely use them again.
I had a rug with extensive pet urine stains and smells. The back of it had started to disintegrate. I thought the rug was a complete loss, but Great American Rug Cleaning Company worked magic! The rug looks like a brand new rug! It is beautiful and scent free! I am beyond thrilled at the service I received fromRenee. She was such a sweetheart and timely in all questions, communication, pick up and drop off. I have another rug that isn’t in as bad shape as the first. I will not hesitate to use this companies services for it! You will be happy with your experience and the end product if you choose to use this Company. Of that, I am certain.
I have been giving my area rug business to GARC for around 8 years now and I can not complain. I want to shout a personal Thank You to them for working with my rugs that have been a challenge at times.
Dropped my rug off for cleaning, picked up a week after, & was surprised with the results! It looked like new, I have 2 toddlers at home that spilled juice candy anything you can think of on this rug & this company definitely did a great job!
I’ve used Great American Rug company for every rug I’ve had cleaned over the last 10 years or more. Having moved to Conroe after living in Spring, I wasn’t sure they would service this area. I called to have my rug cleaned and picked up, and as usual the service was great. Considering the Covid19 situation, I wasn’t sure if they would pick up, and my car was too small to fit the rug. They scheduled a pick up, arrived when they said. I was given a 2 week time scale, and got it back a little earlier than that. Once again they delivered back to me and on time, with professionalism. I will always recommend them for any rug cleaning and will keep using them for my own rugs.
Great American Rug did a wonderful job cleaning area rugs that were saturated in a flood. They picked up the rugs in a timely manner, cleaned them well and held them until our new wood floors were completed. Their service people were courteous and professional. Highly recommend them!
We are repeat customers of Great American Rug and will continue to be so. They have cleaned a number of carpets that our family has owned for many years and recently we have had hem remove the fringe from any that we have taken to them. They have always been polite, professional and a complete pleasure to work with. If you need to leave the rug with them for a period of time that has been no problem. Lately we have taken advantage of their pickup and delivery service and the only problem is not seeing their friendly office staff.
They cleaned and repaired an oriental rug and it is as if it were new. I am so pleased with their service and my rug is so pretty and clean.
Courteous and professional service. Dropped my carpets off and was advised it could take up to 2 weeks to clean. I was called and advised one week after drop off that the carpets were ready for pick up.They did a nice job on cleaning the carpets.
I took two antique hooked rugs that had not been cleaned in years. Great American Rug Cleaning Company did a fantastic job of returning them to their original colors. And, they did it so I got my rugs back before company arrived. Renee was friendly and efficient. I highly recommend me. Ill be using them again for sure.
I had three oriental rugs and one wool rug that hadnt been cleaned in years! One is an antique with lots of wear and tear. I scheduled with Great American Rug company to come out and pick them up. Their technicians were very careful and assessed each rug before packing them up and carting them away. They worked with me to schedule a return that didnt interfere with my job . They returned them looking vibrant and wonderful! Even the fringe which was really dirty came out looking amazing! They also applied moth protection, so I dont have to worry about future moth damage. I recommend this company for your rug cleaning needs.
Great job! Friendly staff and very quick!! I love the way my rugs turned out. They are so nice to have in my home again! I will be coming back.
What a great experience using Great American Rug Cleaning Co. I had my 100% Persian Rug that I had purchased used and this company cleaned it and made it look and feel brand new. Only to have my apartment flooded the very next day! Yikes! I was sure that the rug was going to be thread bare to have it cleaned again. No, not at all. Cleaned again and it is as beautiful as can be! Thank heavens I knew where to turn to under such a stressful situation! I highly recommend this company for more than the work that they do, but the staff that works there and how the delivery men are so meticulous in laying the rug down to make sure it is even and no ripples are showing in the rug. Try them, you will not be disappointed!!!
AMAZING to work with. Great service and great price. Carpets look like new again. Had some carpet repairs done and they look fantastic! Highly recommend!
Great American did an amazing job on my rug! It seriously looks brand new! My rug is 3 years old and no longer available to replace so thought I’d give it a try....so impressed!Everyone I came in contact with was extremely nice and helpful, rug was ready within the time frame they promised. I will definitely use them again and highly recommend them for any cleaning needs you may have.
Very helpful, reasonable prices and let us keep our rugs there for a few extra weeks while we moved homes. They also have a very clean facility as compared to another rug cleaning place we went to a year ago. Will use them again for sure
Our silk rugs look as beautiful as when we purchased. The gentleman that came to pick up were very kind, respectful and professional especially during this trying time with the virus.Thank you to yall!!!!
Very impressed with their service. My colors in my rug look much richer. I am pleased and will use them again.
I found the Great American Rug Cleaning Co. to provide excellent service. They have cleaned my upholstery on my chairs, cleaned and repaired old rugs, advised concerning rug pads, advised concerning some stonework I need done. I find them responsive, friendly, informative. Their workmanship is outstanding. I will only be using them for services of this type. Linda Madeksho
In all of our years of home ownership and utilizing service companies for a variety of things, we were both pleasantly surprised and genuinely impressed by the level of service and professionalism provided by The Great American Rug Cleaning Company. The experience was truly exceptional from dealing with the appointment setting processes to the actual service provided. No hassles or hardships after the fact. This company should be used as a classic example of a finely operated service company. A note to the owner, Well Done! You have earned repeat business.
I could not be more pleased with my rugs! Great American Rug Cleaning Co. came and picked up my rugs which was very convenient. There were spots and odors from where our dog had had accidents...all of this was gone and they look brand new! I had my rugs cleaned before by another company and had to send them back twice....this was NOT the case with Great American Rug Cleaning Co. I will DEFINITELY use them again!!!
They are very punctual when picking up & delivering rugs. The pick up ad delivery guys were very professional picking up and putting down the clean rugs. They were very attentive to the furniture when they moved it. We had five rugs cleaned. One of those needed the fringe reattached on one side. The repair was done perfect. The rugs looked like new when we got them back.
I couldnt be happier. Staff was professional and friendly. My rug was ready well ahead of schedule and it shines - I had forgotten how good it looked. HIGHLY recommended!
Absolutely one of the best companies I have ever used. My rugs came back looking like they were new. Repairs were done and the rugs were gorgeous. The owner and people that work for him are tops also. You will be extremely satisfied with the quality of service at this business. Thank you Great American Rug Cleaners! Cindy
This company is exceptional. They scheduled pick up and delivery of my huge rug and exceeded my expectations. My rug was obviously a challenge because I have pets but when it was returned I was more than pleased. They did a fabulous job of cleaning my rug. The office staff and the pick up and delivery personnel, left a good impression on me with the friendliness and respect they showed. They earned my business forever.
Excellent quality rug cleaning. Definitely would recommend for cleaning oriental rugs.
Fantastic service, professional expertise and friendly staff. Have dirty rugs? These guys will take care of it and will have it looking vibrant and clean as can be.
Ive taken two rugs here now to get cleaned and I am completely satisfied with the results. The people are awesome, very friendly and they actually follow up! The location is very clean and I thought it was cool to see how the cleaning is done (if youre an interested nerd like me). The owner (I believe) walked me back and showed me their process as well as the other services they have. Well take our rugs here anytime we need cleaning or repairs!
My rugs turned out amazing, just like brand new! Thank you for your amazing service!
This is the third time we have had this rug cleaned. It is in the kitchen and has had the misfortune of some bad spills from food. Great American Rug has done a wonderful job every time. We wouldnt take our orientals anywhere else.
They were very professional, prompt and great communicators, calling me before arrival and my rug was ready in 7 days which was nice because I was having an event at my home. These guys know rugs and thoroughly inspect it before taking. They also put on shoe covers before coming inside your home, which is a nice touch.
I have used Great American Rug Cleaning for regular rug cleaning in the past several years. My rugs always come back looking clean with brighter color and improved loft. Where rugs might have become frayed at a corner or edge, Great American binds the edge and the rug looks new again. The staff is always professional, efficient, and courteous.
This is the first time Ive had my expensive rugs cleaned professionally. I was so impressed with the professional care and excellent results.This company has an implant rug cleaning facility like no other! Thank you so much you, they have earned my trust.I would highly recommend this company to anyone needing a rug cleaned.Colleen Francis
This is a local, family owned business. Everyone here is very friendly, courteous and helpful. They do an excellent job. This is the only place I get my rugs cleaned and I actually look forward to coming here. Their strongest asset is their people! Great customer service!
Great service and excellent customer support service. I wll recommend their business.
Dropped of my rug at first seem pricy but the quality of the work was great my rug looked awesome and smelt great . And turn around was quicker then predicted smooth transaction
Extremely friendly service, Rene explained everything about perfectly to me, about a rug that I thought was destroyed. Not only did she walk me through the process of what was to be expected, but the cleaned my rug to perfection! My rug cam back like it was brand new! Thank you for all your help!
We had 11 rugs from various countries around the world cleaned and some minor repairs performed and this was the best cleaning that any of the rugs had EVER had! The rugs were returned to us looking like they were nearly new rather than 25-40 years old! Very professional from the first phone inquiry to the delivery of the cleaned rugs, we are VERY happy with the results and also the ease of doing business __ great job THANKS!
4.75 stars. We had a brand new rug and an elderly dog. We thought our rug was lost especially after we tried online remedies which made it worse. Initially, Great American washed the basically clean rug that had a bad spot which did nothing for the stain. However, when we tapped into their expertise for stain removal, they rose to the occasion. The stain is not completely gone but it is substantially reduced and usable again. Jonathan, who picked up and delivered our rug was amazing. Our furniture is heavy and the angles of our room are unique and complicated. He stayed with it until he got everything right with placement and reconnected. The only reason I did not give them a 5 is because it took sending it back to 𝐆𝐞𝐭 to the next level and because the rug is not perfect. However kudos are deserved and I do recommend GreatvAmerican Rug.
Excellent service. Cleaned the pet odors from our Oriental rugs. I am a repeat customer. Always satisfied with the quality of service
I am a returning customer who trusts that the job will be done correctly. They have never disappointed me. Staff is friendly and helpful.
I sent 7 rugs to The Great American Rug Cleaning Company and they came back carefully packed and beautiful. I couldnt believe how vibrant the colors are - obviously overdue. Gabby and Renee were very helpful and professional I appreciated the customer care and all the time they took to explain everything to me and orgaize pickup and delivery. The guys that picked up and delivered were very kind, helped move furniture and took time to make sure the rugs were placed as I wanted them. I cannot speak highly enough of the service I received and will be certain to use The Great American Rug Cleaning Company in the future.
We had a tight schedule and needed our four large and one small rug treated with protectant and moth repellent. They came on time to pick up the rugs and delivered them ON TIME in beautiful shape, with perfectly cut pads to go underneath. I will use this company again and highly recommend them.
Did a really great job on cleaning our carpets. Also did excellent work on fringe and backing repair for one of our rugs. Reasonably priced and the staff was awesome.
Careful, friendly, professional, knowledgeable, thorough.
Drop off was very professional - 2 of their workers removed the rug from my p/u and when I left the office I was sure that we agreed on exactly what was to be done. Cleaning was performed in the timeframe agreed to. Received call when rug was ready and pickup went very quickly w/o issues. Rug looks great.
Excellent company, very reasonable cost, and very professional. Free pick up and delivery in our area.
Wonderful company to do business with. Very friendly and helpful,most of all did exactly what they told me and prompt in doing so.!I would certainly use them again.
Pet stain was the least of my worry. The pet odor from that stain was more dominant! Both are gone and I am grateful for this company.
Staff is awesome and highly satisfied with my rug when it was returned to me. All the stains were removed and it looked better than ever. Will continue to bring my rugs here!
I being taking my rugs to great American rug cleaning for over two years, absolutely one of the best companies ever used my rugs always come back like brand new every time, the workers always take there time to remove all the spots and pet urine I can’t not be more happy with this company I highly recommended to everyone that have any kind of rugs to be clean, take them to great American rug cleaning u will not be disappointed...
So pleased with this company. They were recommended by a friend who uses them. So glad I took their advice. Rugs are like new again!
Friendly and appreciated my business. Will see them again in June.
Great company, friendly and fast service. I referred my mother in law to take her rug in for cleaning and she was very impressed with the service and what a great job they did in cleaning her rug! It looked brand new! Thank you Jeanette Wren and Monique Wren
Ive had my carpets cleaned five different times in three different homes and each time they have rejuvenated the life of the carpet. I highly recommend them.
Always a pleasure. Great job cleaning oriental rugs!
Friendly people who truly appreciate the business!
Quick and simple! Great customer service! Very happy with cleaning!
They clean all of our rugs. In Tomball off Main Street. They do a good job and load and unload.
They did a great job with our rug!
These guys were an answer to prayers!!! My wife is happy, what more can I say!!
We have had large rugs cleaned here on 3 ocassions. Great job, and timely.
Very Satisfied with services
They did an awesome job in cleaning our dining room rug. Very professional!!!
Great customer service and the rugs look like new again.
Excellent service! Punctual, polite, great price!
Amazing customer service and superb attention to detail!
Gabby that answers the phone was very rude. Very unprofessional.
They do great tile and grout cleaning
GREAT EXPERIENCE.
Awesome place, great customer service.