Ive called several times just to ask a few questions, and have been met with incredibly curt responses. They never rushed me, nor did they pretend to know something they didnt. Very satisfied from my interactions through the phone so far. Will definitely check them out in-person for my gun and ammo needs.
Great experience. Joe at the counter was very helpful and friendly. Hidden gem i never even knew existed. Great place.
Moved to NY a little while ago and am going through the process of acquiring a pistol permit. Have called and stopped in to a few places around WNY to learn some of the laws, ask about transferring my pistol here once I get my permit, gun purchasing and a few other things. This was the only store to actually make time for me and help me without showing an ego. Definitely plan on giving them more business.
Great people to work with. Honest and straightforward.
I am a mom and pop store shopper, and a business owner. Gun locker is a great place to shop. Great people, answered all my questions, on site gunsmith. I will definitely be back. Lets keep our money in the buffalo area. Thank you again.
Called them. Never got back to me and I stop in and they never answer the door no one ever got back to me was put on hold for 30 mins I finally gave up maybe. They did that cause in an American Italian white mail trying to protect my family lol good job
Whoever I just spoke to on the phone is probably the most ignorant individual ive ever had the privilege of speaking to..People like this have absolutely no business in the firearms communities of WNY..Avoid this place at all cost...
Friendly and very helpful staff. They didnt have the rifle I was looking for in stock so they ordered it for me along with some ammunition and I had the rifle in hand in about a week. Great store, I would reccomend them to anyone
Staff were very helpful, however at this time the inventory was depleted so I was unable to touch and feel any firearms to help me decide my choice
Couldnt have been more helpful and knowledgeable. Truly a hidden gem.
Nice, clean shop, packed full of new and old firearms. Honest veteran owned company.Great prices and very helpful!
Even in times like these, this place is on top of customer safety and service. Awesome experience today and Ive found my favorite local business to support.
Fraudulent dealer, no customer service. Suggested that we break a tax law instead of following the law!