Run! Run away! No, faster! (Is there a negative rating option?)

My mother was on lincare oxygen for at least 6 years.then after she passed away going through her papers lincare was billing Medicare for $500 a month! We probably seen a representative once a year. And then he didnt do anything! nope they are not my top recommendation at all. Not only too well but also Price Utah.

I am contacting my attorney because I was forced to sign an agreement that they could make monthly charges. When I asked what they needed to charge my account for when I was paying outright for my CPAP I was told by Janna that I had to sign it because it is their rule in order to get my CPAP. I asked how much they would be charging me monthly and she said nothing and when I again asked her why she needed to set up a monthly charge she said for supplies. I said, Im not buying supplies she told me that if I didnt buy anything then the charge would be 0 dollars.

They’re just randomly charging my credit card $83/mo. They cannot figure out why or how to stop it. Having to file an entire dispute and block them from my CC. Hang up on you after you sit on hold forever because they can’t figure out why they’ve taken $166 from you without a single claim and who started automatic payments randomly in May when your last claim was in MARCH.

I just got a letter in the mail from Lincare saying that I need to update my insurance and I have not used them in 2 years and that was for only 2 months back then and returned there equipment. Cant wait to figure out at 8am opening what the heck is going on and how long they have been billing insurance for services not used.What the heck?!

Crapy service took 3 months and then they look into my insurance one star is being generous

Local Lincare did not start my device rental correctly. Had to contact national service center in Florida to get things on track. Resulted in delay of information getting to care provider and interruption of therapy from device due to delay in getting replacement supplies. Dont know if this is a problem with Lincare as a whole or just the local office.It is interesting to note that the only positive review on Google at the time I am writing this, and it is only 4 stars, is from someone who at least shares a name with a Senior Service Representative at Lincare.

I would not wish this place on my enemies. The receptionist lady was rude and condescending and acted like she had something better to do. This place lacks customer service. Stay as far away from this place as possible

They do not provide good service regarding any questions about billing. The corporate number seems to be answered by people who have little information and the people I have spoken with have given me incorrect information.

When you live in a small town and Lincare holds the contract, they do what they want. And the employees are underpaid and likely abused by the management. That doesnt help me as the customer who cant get my medical supplies in a timely manner though. Ive been overcharged, sent products that I didnt order and cant get a call through to accounting. (Shes only one person, apparently!)I dont want to use them, but theyre the only game in town and they know it.

This place is terrible. I bought a nebulizer from them that lasted about 2 years. I tried calling them to see if they had a warranty on it and they completely gave me the runaround. When you contact Lincare you call a main office that tells you one thing and then when you talk to the people who work in the Tooele location, they tell you something totally different if they give you the courtesy of getting back with you at all.I had to call the corporate number twice because the staff at the Tooele location wouldnt call me back with the warranty information I requested from them. When I originally spoke to them, they said the warranty they offered was one and a half years on the nebulizer but it changed to two years after I complained to the main office about them never contacting me back. The main office asked told me that the problem with the nebulizer could be something as simple as changing the filter and that this location should be doing this for me. During my second conversation with them after complaining I had to ask them if they could do this and they reluctantly said uh, yeah. I took the nebulizer into them to have them do this and they did nothing but give me grief and attitude about it. The lady working at the front desk sighed and scoffed at me and then openly lied that she contacted me back with the information I had originally requested from them.I contacted the company that makes the nebulizer since I wasnt going to even get a shred of help from the Tooele Lincare and they fixed the issue with a short conversation, no drama, no grief. The staff at the Tooele Lincare simply wanted me to just buy a new nebulizer from them with a level of smugness that is utterly surprising. At the least, Lincare should have asked me to bring in the nebulizer so they see if they could correct whats wrong with it, maybe change the filter on it and if it was still under warranty (which it is), offer to take care of it.Two weeks of having to hound Tooele Lincare to get them to do the absolute bare minimum they can do with an attitude but a simple five minute phone call to the people who make the nebulizer and everything is fine. This location is a joke. You guys might also want to take down all the religious stuff all around your office if youre going to straight up lie to your customers, just a suggestion.

Going on line to check office hours, their home page says they open at 8:00 in the morning M-F. Called the number listed and was told by tbeir answering service that the office doesnt open until 9:30.

Lincare as a whole is a joke! Took two months after physician prescribed cpap to get in and choose device. Met with consultant who informed me my insurance doesn’t rent but purchases devise. I paid my responsibility in full. Then a staff member input my information wrong so they billed my insurance as a rental. Took three months to get that straightened out but now they auto deducted from my debit card over $1000 and now are only reimbursing me about $700 of it. Use anyone else you can. Local office is unable to do anything and customer service is on east coast and the people that deal with insurance are in an entirely different office that do not communicate with one another.