While visiting a local friend I had a problem with my truck. Arrived at lunchtime and told Brian I was going home the next morning. A 1200 mile drive. He told me he couldnt guarantee it would be fixed he said he would try. At about 1:30 he called and said it was done. I have owned GM all my life and dealt with good and bad service departments this was far and away the best service I ever had. Great place. Impressive shop. The owners have something to be proud of. Thank you again.

On our way back from Outer Banks, NC, we broke a left front lower ball joint on our 2009 Tahoe. It couldnt have happened at a worse location: on a bridge, in the passing lane, next to a tractor trailer, after hitting two REALLY deep pot holes. We were luckily able to get the vehicle off the highway, used our OnStar subscription that we nearly forgot about, and within an hour our Tahoe was towed to Ed Bozarth and we were sitting comfortably in a hotel room. Being it was a Sunday, not much could get done, but the next morning when I called at the excruciating hour of 7AM, the advisors were nothing but helpful and willing to get me back on the road at all cost. The team was fast, concise, and willing to talk me out of spending more money on it that wouldnt have been necessary. We got home safely and only a day behind schedule all because of James and the service tech working on it. THANK YOU GUYS! Being a service advisor myself, I was nothing but impressed.

It was the best experience I have ever had buying a new vehicle. My first time ordering one from the manufacturer. Cameron Johnson, dont change. I felt like we have been friends for years and never felt like you where selling me a vehicle. I really appreciated that and will gladly give out your name to anyone looking to buy a vehicle. Thank you!!!

I went online at 5:06pm to schedule an oil change. Once I selected the day, a date/time came back saying I could bring it in at 5:15pm. I was so surprised they had an opening that quick. Once I brought my car into the dealerships auto service, they started taking my car back immediately while I was still talking to the auto rep. I say from 5:20p - 5:50p they had my oil change done, tires rotated, and car washed (didnt even ask for the wash). Very quick, exceptional service!! A+++

Taylor Wilson was a lot of fun to work with. It is refreshing to work with someone who knows how to have fun and still be committed to getting the job done. I have bought several vehicles from Ed Bozarth over the years, and I still say I receive the best customer service from this dealership by far.

I was not greeted when I came in. I stood there next to the desk until Lester acknowledged I was standing there. My concerns about my noisy brakes were brushed to the side. Its a known issue, theyre fine. When my vehicle was done, no one went over my service report. When I asked about it, the cashier just said of something was wrong, it would show it on the printout.I was not impressed at all. For a business that brags about their superior customer service, you really, really failed. This experience makes me regret my vehicle purchase from Ed Bozarth. I will probably take my business elsewhere.

Vehicle completely dead. Called service department Ask if they could look at it when I brought it in and they said yes. Delivered vehicle it was over two hours before they could look at it. Took another hour and a half for them to tell me they think may be loose battery cable is why it would not start.Most definitely not the problem.

Everyone was so nice and helpful. Marty Steinert was the first salesman to approach my dad and me. He was friendly, helpful, knowledgeable about the vehicle he showed me and walked us through every step of the process. Heath Cheatham was also very helpful through the loan process. I have always had a good experience at Ed Bozarth. That is why my family goes there first when we are looking for a vehicle or for maintenance on our vehicles.

Made an appointment and dropped off my vehicle and went to work… I had barely started work when they called and said it was done… Wow.. I could have just waited and still got to work… Super fast!

Highly recommend having Kevin as your salesperson. Highly knowledgeable and patient! Can’t say enough about Kevin, Pat (Finance manager), and Ed Bozarth Dealership as a whole! Thank you again!

I am amazed at the intensity of customer service that is practiced at the entire dealership. The collision center got me in for a bid, found that a repair could be made inexpensively without the need for a scheduled appointment, and fixed it while I waited. I was in the sales center and had a company conference call, which led to the receptionist sensing a need for privacy, so she seated me in an empty office. This is just remarkable, but mirrors the great staff in sales (Marty) and service in my past visits.

Didn’t care for the attitude of the service advisor Terrance very rude the way he acted when I asked about the price of the oil change if he doesn’t like his job he should move on very disappointed the reason I go there is for the simple fact is that I used to work there and I know a lot of people there and we bought my daughter her first car there

Taylor went above and beyond to make sure we were well taken care of. We will definitely continue to do our business there!

This service department has got to be the worse. Made an appointment for my vehicle. Went to pick it up at the time is was supposed to be completed. The service rep would not answer his page, they had not even started on the vehicle. This is why I will be going to Brown Chevrolet in Wamego. Will not let Ed Bozarth waste my time once again.

My salesman, Marty, was very knowledgeable and a no-pressure salesman. I was given time to evaluate the vehicle without undue stress and make a decision I was comfortable with.

Morris James was my salesman. I have never purchased a new vehicle before so I was very nervous and slightly apprehensive about it. Mr. James made me feel at ease. He made sure to cover everything about the vehicle with me as well as showing me all options for future use(onstar, My Buick) as well as getting me started with these programs. I am beyond satisfied with the entire experience and have already started referring my friends to Mr. James for their new vehicle purchases. I plan to purchase my daughters vehicle from Mr. James as well when she is ready to start driving. Everyone was friendly, polite and helpful. I felt like family amongst the staff at Ed Bozarth. Thank you Morris I love my new Buick Encore

I scheduled a 7:15 appointment for an oil change and tire rotation. I pulled out at 9:02. It took over an hour to get from the front pull in area into the garage. What is the point of an appointment if you have to wait that long for a basic service?The service itself went fine.

I only have been there for oil changes recently but the service has been good and people have been friendly.

Sherri C. referred me to the dealership when she heard me saying that I needed to trade in my car. I worked with Hunter and he adjusted quickly to find me the perfect vehicle. Heath in finance worked above and beyond to manage my unique financial situation. No other dealership would have invested so much care and time into helping me. I am so grateful.

Thank you chuck for helping me and being honets i now have a new car. thank you i like my new car and the guys here are super.

I have been dealing with this dealership for years now and I wont go anywhere else. Excellent service!

I purchased the truck from Classic Chevy in Grapevine, TX and they have taken car of the maintenance needs on my truck. With me transitioning from TX to KS, I needed to have a dealership up here that I could trust. There is a dealership closer to me in Osage City although I chose to call your service department first. I’m glad I did. Brian Cox provided the info I needed, set expectations and made sure everything was taken care of on my truck. The service drive was clean, organized and the gals at the cashier counter were wonderful. Thank you for a friendly and pleasant experience in the midst of times when unforeseen maintenance and financial burdens can be very stressful.

James is top notch. He listens, then is willing to discuss what are the best solutions. Lori is also a top notch service advisor that listens and doesn’t assume the customer is uneducated. Great staff overall.

I had a wonderful time. Great Service and nice people.

Had my car towed to Bozarth due to a loud clunk I heard and was afraid to drive. Told the service dept could be a/c, belts, lifters, didnt think it was transmission. Paid $150 (after 10% discount) for them to tell me it was the front motor mount and there was a leak in my front engine cover. Drive my car away b/c bid to fix was $3k and A/C is not working. Called and they told me they just diagnosed the loud clunk I heard and that a/c is a different diagnostic and would be another $160 to just diagnose. (FYI Diagnostics do not credit to your repairs if you decide to get the work done) Took my car to another mechanic and actually TWO motor mounts need replace and you can VISUALLY see my a/c compressor needs replaced! EXTREMELY upset that for $150 they couldnt even diagnose the issues correctly AND wanted an extra $150 to diagnose that you could VISUALLY tell my compressor was bad. I will not bring my car back for anything other than oil changes and the free pit stop from now on.

Service advisor Steve Morgan is great to work with; Marty Stienert was very thorough and helpful.

Well, I am her husband. This is my truck she bought for me. I had damaged my tailgate pretty badly. Took it to your body shop, they did impecable quality. They truly went above and beyond! Stellar staff. Larry is terrific and a real professional. He was totally different from my other experiences with Ed Bozarth, which has been, lack luster and underwhelming.

Daniel was very friendly and answered all my question at all times. Returned my calls in hours and help me till the end. Very good service I would say excellent service. Very pleased with all of the staff Thank you

2019 Chevy Bolt recall- They did the recall adjustments to the computer very quickly. Asked if they checked the cells for anyones that were bad? Lori said it looked like they ran a test after the update to the computer. Obivously we are very uneasy about owning this car. It was supposed to be washed, but I guess they forgot...W in the corner of my windshield and dirty car.

Had an oil change and tires rotated and all the PSI on the tires were different. They did not check the tire pressure. Our car had oil fingerprints left on our car. There was no paper mats laid down for when they entered our car. Asked to look at our gas lid because it will not stay down when going through a car wash. My brother has the same car and they have no problem going through the car wash and this does not happen on their car. I was told that all car washers are different, so my brother and I went through the same car wash. He took his car and I took my car. My gas lid popped up but his did not! They didnt even give me the time of day to get it fixed. I was told it was fine.

Kind, courteous staff! Car repair was completed in a timely manner. We were advised of changes along the way. We really appreciate the service!

Buying a new truck has always been a nightmare for me. When I met Darren and Sterling they changed my views. Never knew buying a new truck could be such a easy process. They both did an amazing job.

Bought New 2019 Colorado with now 12,700 miles. I have brought it in for service for the second time, the first was Transmission shuttering and the second for AC freezing up. Neither was satisfactory corrected with confidence. The actual service was great but resulted in my doubt that I will get 100,000 miles before major cost. Not happy!

It was great..knowing they had it covered made things easier for me

My experience over this last weekend purchasing my vehicle was 10/10 the best car buying experience. Every team member I worked with was exceptionally kind, personable and went above and beyond to serve me. Luke Dwyer was my salesman and he truly exceeded every expectation I could have had walking into Ed Bozarth dealership. I will be purchasing all future vehicles at this dealership, specifically with Luke. In the finance department we worked with Pat Baumgartner who was wonderful, extremely helpful and very fast. The manager Mickey is awesome and constantly making sure you’re being taken care of. The service department is HUGE and every building is so clean. I had to bring my 1 year old so having multiple waiting rooms, free drinks, clean bathrooms, staff members sharing hot wheel cars, and just the friendliness of everyone made it so easy. They are all one giant well oiled machine ready to take care of every detail.

We have visited the service shop several times. We always receive excellent service from our service advisor, Lori. Thank you for making yesterdays visit painless!

Charged a unreasonable amount to have a diagnosis done. It should be a flat fee for diagnosing I feel. Didn’t and couldn’t even get car repaired cz the diagnostic fee was over $300. Then repairs would be $5000 I could purchase a good used vehicle for that. And my car is still in good shape.

The service was incredible. Mike and Pat were amazing. Well definitely be back when its time to purchase another vehicle.

We had a great experience working with Luke Dwyer. He was very friendly and never seemed pushy at all. When we found the car we wanted for a fantastic deal he worked hard to make sure we got the vehicle and always kept us informed and up to date every step of the way. If you ask for him you wont be disappointed!

Great service and quality work. Lori was great to work with and ensure that needs were met

I dealt with Mr. Marty Steinert and Mr. Heath Cheatham at the Topeka Ed Bozarth location. Both of these gentlemen have made my first experience buying a car one to remember. Mr. Marty had me test drive a few vehicles that fit the realm of what I was interested in. Mr. Heath helped process my paperwork. These two gentlemen are amazing individuals! I rave about them to anyone I know looking for a vehicle. They are kind, and make sure that you are getting into a vehicle that you will actually want to be in for years. They helped me find my dream vehicle and a bank to assist with financing. I had a wonderful experience. Thank you both so much!

James Fager does a great job everytime.

Lester is always very understanding and helpful. Ed Bozarth is the best!

Two years ago, we worked with Les Steinlage to purchased a 2019 Impala from Bozarths. Unfortunately, the car was totaled in an accident recently.Les has since retired, but recommended speaking with Marty Steinert about finding a replacement vehicle.Marty was outstanding to work with. He first provided advice on dealing with the insurance company that was extremely valuable, including giving us a Manheim Auto Auction estimate of the value of the destroyed vehicle.Marty then helped us locate some suitable replacement vehicles. He was very candid with us, advising he couldnt get us the car we wanted at our price point. We found one at an out of state Chevy dealer and purchased the car there, but Marty has treated us as if wed bought the car from him. This has been one of the best automobile purchase experiences Ive ever had at an auto dealership, and we didnt even buy the car from Bozarth!I can heartily recommend Marty for his integrity, professionalism, and knowledge.

Very please with service and detail job they did. Thank you Steve Morgan! Brenda Bickford’s

Made an appointment ahead of time for an oil change. Checked in and had my car back in less than an hour. Plus they washed it and did the routine maintenance.

Steve Morgan makes sure Im a valued customer.

We stopped in today to look at a vehicle we saw online. Our salesman was Dillyn Sears. He was extremely friendly and professional. He was able to answer all our questions and help without being pushy. He did an amazing job getting us into our new vehicle. We highly recommend this company and Dillyn in particular. He is definitely our go to guy from here on out!

People at this dealership treat me so well and my service manager, Terrence, is excellent. It is due to there excellent service that I returned to purchase another new vehicle. Ryan Salts,salesman, was beyond helpful and owner Chris Spargo made sure we were completely satisfied.

The young man that cashed me out was very informative, professional, and helpful!

Getting my car here was a great experience, with kind service and just a quick, easy process overall. I was assisted by Dillon - not sure if Im spelling it right. :)

Everyone was professional and very helpful and respectful thanks very much it will be my pleasure to recommend them 😀

The vehicle service was fine. I have been trying to get a new truck. About a month ago i thought i had one ordered but found out the next day they did not order it because they thought it would be better if i put 1000 down. I was ok with that but then found out that the same day they were notified that the Alerting chip was not available. I am thinking if they had ordered it the day before i may have been able to get the truck. I had also asked the day before if i needed to do anything else like put money down and they said no. Then when I got my truck serviced friday there was a truck like i had been wanting on the lot. It had everything but the alerting package but i probably would have taken it anyway. Bot when i talked with Chris C. About it and was going to test drive it i mentioned the employee supplier discount that i was going through the company i work for. I was going to get on the one i thought i had ordered a month ago. Chris laughed and said thwy did away with it. I have since then called other dealers and they said that it has not been done away with but can depend on the vehicle being purchased. Poor customer servicel!!

Very friendly staff, bill was reasonable.

Brandon was easy to reach and very informative. Made it easy to reach a deal.

Purchasing this new Cadillac was one of the best experiences Ive ever had in comparison to purchasing other vehicles through the years. These folks are professional and very easy to work with. This is the first company I dealt with that I actually felt had ethics. They answered all my questions and the team worked diligently to ensure that I was happy and understood the vehicle I was buying. The paperwork reflected every detail they mentioned and there was no hidden costs or agenda like other companies I purchased from. I will buy all my future cars with this dealer.

U dealership is great when it’s come out of good work I like u job

I have bought two cars from Ed Bozarth. Both times my salesman has been Marty Steinert, He is wonderful! Treats me like family and I know I can trust the decisions I make with his recommendations or thoughts. Would definitely recommend working with Marty, is awesome!

Work was done satisfactory however your rates are over priced. Too high. That’s why I only go to a dealership under last results.

Thank you Mr. Watson for a hassle free Experience when Buying my mom a car thank you sir.

It was a great experience so far. Everyone was really nice.

We ended up purchasing elsewhere, but strictly on the basis of right vehicle at the right time. Want to give a huge shout out to Al Castillo! Super decent guy to work with and we will certainly look him up first for our next vehicle purchase!

Marty and Chris are great to deal/ interact with when purchasing a vehicle. We are return customers and will definitely be back. We felt valued.

Brian Cox was very helpful, knowledgeable, and quick to process my car in for repair. The new text application was a great way to keep updated and to then pay my bill online. The cashier did have to print out a receipt at her end and have my sign the invoice for her paperwork. Ken, the courtesy shuttle did a wonderful job of getting me to work on time as well as quickly fitting me into his drop off/ pick up schedule so I could go and pick up my car. My only negative was that I was offered concierge services which I didnt get. Car rinse off, windshield treatment, and disinfect the interior. I understand from Brian that I can stop by the shop and have that done for me as it doesnt take much time.

First I answered the last survey and didnt get any response so am assuming you hit the trash button after reading. Lori does a very good job BUT she can not help me with problem. At 22,000 miles my front brakes still squeal. All they say is there is nothing wrong with them. New truck + 6 year extended warranty and you cant fix. Guarantee will not buy another gm product. Louis Droge

Having a car under warranty I decided to keep my car serviced where we bought it. I have yet to be disappointed in the service I receive at Ed Bozarth. There has only been one time that they needed to keep my car overnight and that came with sincere apologies. I have yet to encounter a person that hasnt been helpful and/or nice.

They were fast friendly did a great job

Got me right in . Very pleasant service tech. Took care of issue for now. Will see if stays that way. Very satisfied.

Luke Dwyer was great and he went above and beyond. I felt like he really fought to get use the best price. What we didnt like was how pushy the finance department was. It felt like all the wanted was a check in hand. Didnt really give us time to sort out proper documents. All they said was that the car would be gone . Almost like a scare tactic. Thats not appropriated when you are making a big purchase like this. In short I will come back to Bozarth only because of Luke Dwyer.

Called about a light that came on, called service and made appointment for that day, brought car in and it was fixed under warranty. Wonderful service department!

It was great! Terrance was Very helpful!

We had radio trouble in our 2020 Sierra. I called Lori in the service department. She understood our problem. Advised us to bring our Truck in so they could look at it. We took the truck in to be looked at. They replaced the radio. All this was done in one day thanks to Lori. She is our go to person at Ed Bozarth dealership in Topeka. We thank Lori for helping us.

I love coming here for anything needed for my vehicle! The staff is so friendly and helpful plus the waiting area is the best!

My experience with the service department was superior. I needed extensive repairs on my vehicle. I was pleasantly surprised at the quick completion. The staff was courteous and professional. Brian in service was especially helpful. He kept me informed at every step in the process and truly listened to my concerns. Thank you all for a great job.

Lori was great. She always makes me feel really comfortable and keeps me informed

Your salesman Darren Cashier and Brad Huff were great. I will definitely recommend them to friends and family members.

As always, the team at Ed Borzarth Chevrolet was exceptional on getting my vehicle serviced and finished on time.

We had an emergency repair on a family trip when our cars starter went out outside of Topeka. After getting the car towed to Ed Bozarth the experience couldnt have been better by the entire group. Brian was the service advisor who helped us get a starter into the car that very same day. He even handled my constant pestering, about getting things for my kids and wife out of the back of the car for a ride to a friends house, along with the typical Is it done yet business. Side note: I try not to be that person, but I was this time. But amazingly even after getting the car in at later than 2pm they were able to get a starter in and have me out the same day, that was being serious service heroes.After we got home I noticed that the receipt I needed to submit to my warranty company had the incorrect vehicle listed on there and wouldnt be honored by the warranty company. Brian once again, got everything taken care in as quick of fashion as could be asked for doing a great job once we had all the information needed and sorted out.Overall, from my experience, I cant recommend Ed Bozarth enough. They were quick in their repairs, patient with my family and I, and always helpful. If we didnt live so far away this is where we would look for our next vehicle.

Had to wait on bolts for a water pump. Service had the car for a week, though there was Sunday & holiday in there.

I had a good time Jacob was awesome and Pat along with the sales manager helped me save Money ive always loved going to Ed Bozarth.

We love the cars we buy there!

Luke Dewyer is an excellent salesman. I explain to him what I was looking for and all the options I wanted. Most importantly i gave him a price range and he stayed in it and didnt try to force me into more. He worked with the financial manager to find me the options i wanted and helped me find the best case scenario.Your the best Luke, thank you!!!

Lori is excellent to deal with checking in, up & out on a customer. And the other people that come & check up on you are just as friendly.

I would not recommend anyone take their business to Ed Bozarth. Had more horrible experiences there especially recently.

Only place I will take my car. Aaron is great to work with. He keeps you informed if there are any issues with your vehicle.

Took my acadia in, needed repair on power steering pump, fixed, went to pick it up and immediately returned to service dept....had to bleed air out of lines,,fixed on second try...

They listen and take whatever is necessary to get me back on the road.

Amazing Daniel and everyone else was very. Helpful and great customer service.

Truck came out fixed and back in same day

My car goes to Ed Bozarth, and nowhere else (not even my local dealer, which disappointed me time and time again). These folks are awesome! Not pushy at all, always respectful and courteous, and quite knowledgeable. The service advisors diligently remind me when milestone-service is needed, what it includes, and the cost. If, during the regular maintenance, they find something that needs attention, they will come talk to me before performing the corrections. I have never left the service department less than confident that what they said was done, was actually done. In the many years my vehicles have visited Ed Bozarth Chevy, Ive had no surprises of any kind. I highly recommend Ed Bozarths service department!

The Service Writer appeared to be new in the job and took extra time to write my ticket. He did solicit help from another employee in order to minimize my delay. My appointment was honored and the repair was done within 60 minutes of the appointment time. Thus far, the diagnosis and repair appear to have solved my problem. The customer lounge is very nice and comfortable.

I have been working with James Fager on routine service and he has been very professional and very helpful. In all reality he has been the only reason I have been going back, because of his great customer service, professionalism and helpfulness.

I really think if I hadn’t stated that if I didn’t get better clean up of the car things wouldn’t happened like it did. They were friendly.

Thankful they put my car in the shop immediately and furnished me with a car to drive as mine was kept overnight. Although they kept it overnight and had trouble getting codes to stay on, they said it was a simple fix of loose battery cables. However, I am still having the issue and need to return. I question loose battery cables.

Loved being able to pay from text that informed me my car was ready. So convenient!

Lori Krall was very friendly and made dropping off my truck very easy.

My husband and I had a great experience!

My appointment was scheduled for 10:30 and I arrived early and they got me right in.. Steve said it may take 1 1/2 - 2 hrs Which was ok but they completed the oil change and tire rotation along with their check list within 45min. My experience with everyone that I came into contact with was very pleasant and helpful... I had some questions to which Steve was very helpful with.

Just a fair warning they will spam your phone and your email non-stop until you make a ourchase. I actually cancelled the appointment a few days ago because of the weather and I am STILL getting calls, voicemails, emails, texts, etc.

I was treated with respect, Steve Morgan my service advisor did well, the transportation driver was very good and prompt, I also had time to talk to the sales manager about checking on an after market cruise control unit that is to be install on my new trailblazer and he was helpful. Over all a good day.