Good place to shop. Not crowded like other home improvement stores. Helpful friendly staff
The store was clean and organized. The staff was polite and friendly. This store has a great variety of things to buy. 😃
Great store, haf what I needed, they even had apples, oranges, and pumpkins.
Very nice! Clean and helpful staff.
Good experience this morning. Very nice manager helped me find what I was looking for. Im somewhat intimidated by home centers. I felt welcome and appreciated.
Had a good time there with shopping today. I got some really good flowers and found all the other stuff I was looking for. It is handy for me, less than one mile from my house.
Did not like being profiled as a thief. I was just looking for an 18mm ratchet wrench to work on my truck. Guess I should wear a suit and tie next time.Pfhhhh.....
Products hard to find seem to be scattered throughout the store on end caps everywhere but in the aisle that they claim to be. The entire time I was there no one bothered to ask me if I needed any help or cry from somewhere like Ace
Very helpful, had two men load 30 sheets of drywall into the truck and off we went, in and out in a minute.
Loved it. Spent too much..😁
Easy to find what I needed and quick check out!!
Low on hired help, but what they did have for help were really nice and got my request done as quickly as they could. My overall experience was worth the drive
I always find a well stocked store with a Friendly staff to help Me find what Im looking for
Always good service. The employees are always ready to assist. Great place to shop
This store is awesome! I was greeted as I was coming in the door friendly happy employees working got the help I needed cashier that checked me out was super and all employees went above and beyond that I encountered I will go back
Had just what I needed and they even helped load it. Thank you
Great place, and the ladies at checkout and customer service are just so kind and super hepfull!!
This store location is in a very good location in North Topeka, just off of Hiway 24 and NW Lyman Rd. Plenty of parking and very clean and friendly place to shop for just about anything. North Topeka is growing at a good pace. In times like now with Covid-19, its good to know there are businesses building and opening in this area. These businesses bring in good revenue and jobs to people needing work. Check it out, North Topeka welcomes places that are cemented in staying the distance for all shoppers.
My first time coming here was about a week ago because I brought in a bow for their bow tech to put together for me. And unfortunately there was some things wrong with the bow when the manufacturer sent it to me so I had to return the bow. So out the kindness of his own heart, he threw me an amazing deal on a really good bow because he knew I was new to archery and that it was something I wanted to really get into. Awesome service, I will be buying all my archery things from this place and will definitely be recommending all my buddies to these guys.
Found what I was needing quickly and check out was fast.
I love sutherlands!. Wish they had more employees on the floor the store layout can be confusing. If you take the time to go to the service desk they almost always have what I want
CPVC items were extremely limited, had to go to Westlake for most of what I needed, no 3/4 pine lumber under 10 feet. I live up north and like the fact I dont have to go to Wanamaker for building supplies but I might have to if things dont change
Best bow shop within the NE Kansas region. These guys have great knowledge of what theyre doing and are great to work with.
Friendly place had what I needed! I bought the wrong tool my fault they refunded me and were nice.
Great place for your repair needs. Staff real friendly.
Sometimes its hard to find help but overall good experience. There prices are a little high compared to the other big stores. But its convenient for North Topeka and they do have a nice selection of items Made in America!
Staff was super friendly and helpful, they helped me get my chains cut and ready for use.
Good place to buy everything you need
I almost always have a great experience here. Like others have mentioned, they dont always have the best prices, but theyre close and their staff has always been good to me. I had one return and they handled it for me and didnt give me any grief.
20% off coupon 12/19/20 not valid on building materials. Dumbest thing ever, a coupon for a lumber store thats not valid on lumber.
Hardly anyone around. But hard to find things
Good prices on lumber and hardware.
Way better service and products than the two big stores on the west side, I was surprised when another store told me to go there to save money from going to the others on Wanamaker! My new favorite. And they are always ready to help. Not over crowded like west stores are. Worth the drive!
Hard to find what u are looking for. Little to no covid face masks or social distancing. Little floor help.
Awesome store - ordered woodstove glass gasket. Correct part received timely. Great prices, Great selection of store items, awesome customer service. Im never disappointed when I shop at Topeka Sutherlands. 😎🖒
I like shopping there, they have things I want and need that the other big box stores dont. Theyve become my go to hardware store.
There were signs posted all over the entrance doors that face masks are required. Inside there were at least fifteen people without face coverings. Either take down the signs or enforce the mandate. You are putting everybody at risk
Drove 38 miles from Lawrence because of all the ads on TV about the 4.99 flowering plants...most pathetic plants I’ve ever seen. Looked nothing like the plants in the commercial . Manager who didn’t care about my concerns or the fact that the TV commercial showed something different. He told me to go to KC instead. I will NEVER shop at a Sutherland’s again. Too much competition out there to have to ever come back here again.
Their prices arent usually as good as the other big box stores but some things are less there. Its a great place for gardening supplies. The help is usually knowledgeable & helpful
Had a worker walk past me twice and never asked if I needed help, and they didnt even have the parts I needed
Our experience here was terrible. If I could give them 0 stars I would. Do not waste your time dealing with their rude nasty employees.
Home Improvement heaven
They dont seem to have the supply of things that some of the other box stores have. I went in the other day to look for a mirror to hang over my new bathroom sink. The limited supply of vanity accessories was disappointing. The staff on the floor did not seem to know where things were. But I did get good service from the customer service desk and she was able to look up on the computer what aisle things were on that I was looking for. I was really hoping that with the store being in North Topeka I could avoid having to deal with the Wanamaker stores. Unfortunately I found myself back at Home Depot after not finding what I needed.
Found it comical the kid working felt he needed to assist me with everything when I have been on job sites longer than hes been alive but he was providing excellent customer service which would have greatly benefitted someone without the knowledge I have.
Prices are much higher than competitors. Service isnt that great. Disappointed in prices and service.
Store lay out is confusing I wanted to buy an air Brad driver never did find Brads or an employee
People need to use this store. It is a valuable addition to North Topeka, is a Midwest owned business and has everything any of the Wanamaker home improvement stores have and more. They even have a full line of archery supplies and an indoor archery range.
Great stiff juicy wood. This place has some of the best quality hard wood you can find. If you need some nice long hard straight wood this place will have your rear.
You can get a lot of stuff for a good price. Thank goodness for places like this one. I will be going to this place again and again.
The employees were very friendly and tried to be helpful however they did not carry either of the things I went in there for......a tap and drill set or some of the brightly colored wood stain that the website said they carry.
Decent selection, helpful staff. Prices are not the lowest but not bad.
Good and fair prices also
A nice clean lumber/hardware store. Nice archery shop and range. The employees are friendly and knowledgable. Hunting supplies.
Good for building supplies, quite expensive but thats just the cost of building supplies right now
Went for lumber, left for lumber. Treated 2x4s were ok non treated was 90% junk.
Good stuff compedalie price d
Dont really care for the location..cars up on blocks in the parking lot.
I have been shopping there on the weekends for the last 5 years. Theyre not any cheaper, I just prefer smaller businesses. But no longer.The staff is outrageously rude! All besides the register lady that has been there for years. And GOD FORBID you try to return an item. They will treat you horribly.. Horribly!!! Ive returned two items in those years and both times I got bitched at and asked why I opened the box(yes, seriously.) The dumbest reason anyone could possibly give when returning an item. I shouldnt have to apologize because the lock, your employee suggested, didnt fit my door. WE shouldnt have to answer why we opened a package and tried to install it! And for no reason should we be looked down to for these reasons! So many employees are like this there that I honestly think thats part of their training.Drive a block away to Aces or Roach Hardware if you expect any customer service. Drive across town to Lowes if youd prefer customer service as well as cheaper prices..
Sutherland has a very large selection of items in this store. It is more than a lumber yard. The staff is always extremely helpful.
Excellent selection of all your home care needs. friendly service and clean restrooms
Definitely worth paying a little bit more for hardware, because there are actually retired Craftsmen working there who can actually help you find the right parts. You dont have to contend with the masses of Wanamaker traffic and like I said, there are people working there who know what theyre talking about.
Very helpful and friendly staff.
Great location, friendly people and archery too!
Staff are always friendly I live in the north Topeka area and I like to support the businesses of north Topeka
They had a great selection. I was very pleased.
Decent neighborhood home improvement store and it saves me from going clear out to the west side of town.
Had what we needed
Helpful staff and a good selection of goods and services.
Only one cashier have to wait to long
Nice staff and store. Well organized.
Wonderful!
Everything you need for the smallest homeowners project to completely replacing your home!!!!! And all at competitive pricing!!
The staff was very nice and helpful and I found exactly what I needed
Always great service. Great selection of garden items.
Great place. Home town feel.
Very bad The girl who helped me at the cash register was very rude I bought some stuff then she asked me if I wanted a bag I wasnt gonna carry it in my hands She also told me I could not get my reward points. Im sorry but not nice at all I was there around May 14th 2018 @ 5:30pm . On a Monday topeka ks, store
Nice friendly place good assortment of hardware..lumber...
I love the variety of vegetables, the selection of heirlooms, the pretty flowers and of course, the prices!
Great home improvement store. Good service, and the close to home parts overweigh the slightly more costs...
The Sutherlands staff are always eager to help you find what you need for any project.
I am very satisfied with the service I received from my visit to Sutherlands today.
Thankful for this store in North Topeka to more efficiently acquire project supplies.
Good selection of better quality products. Not as cheap as Menards, Home Depot etc. but not too far off.
I personally like the store. Good cheap cedar mulch.
I wouldve liked to seen more competitive retail pricing from a big-box hardware store, but it couldve been worse...
Always like to go there for new items. Less crowded as compare to Menards and Loews
Great place and great prices
Convenient place, only been there once but it was a pretty nice store.
Plenty of help and easy to locate products
Great prices
Terrible
I wanted hanging baskets but the sale starts tomorrow I live hour away so it was a bust
I like this place. Only place I know that sells 1/2 sheets of sheetrock. And they have an archery pro shop inside! I just wish they were closer to the west side....Im selfish like that.....
Plants looked dead no markdowns shown. Nobody greeted us
Archery shop guys are great and helpful.
Didnt have the childrens tool set or garden broom I went there due to buying 3 years
Convenient location on North side. Some items are ridiculously overpriced while others are competitive.
Got in and out quick, always a good thing!!
Nice place, prices are low on most things