The customer service I get everytime I rent a piece of equipment is always excellent and super helpful. They dropped it off at our house and the excavator worked great installing our water line and reworking our driveway Thanks again and great work!
Todd is always ready to help us out in anyway he can.
Very professional company and customer service is excellent.
The representative was extremely helpful and solved my issue without a callback. She made me feel important with the greatest professionalism.
Todd is amazing to work with, he is our go to guy in the equipment rental industry.
Delivery was 3 days earlier than scheduled with no notification prior to sending out equipment. Had to adjust my schedule, on the fly, to accommodate.
Prompt attention and service
I had a great experience renting at United Rentals. I rented a scissor lift for a big job that would have been impossible without it. The price was fair, especially for the utility of the rental and how long I needed it. As usual, I severely underestimated the time the job would take, and the UR staff was very understanding, and allowed me to hang on to the equipment much longer than originally planned for. I also ended up having the equipment through a long holiday weekend, and was not charged for the holiday. I interacted with no less than 5 of their employees during this time, and every one of them was friendly and went out of their way to help me. I grinned when I first got there, because they had up a sign that said The answer is yes. Now whats your question? I grinned because I thought Yeah right. Turns out, they lived up to that sign, and I will definitely be giving them repeat business!
Very helpful and customer friendly.
The controls on the excavator were sticking and hard to control, and the teeth on the bucket were old and worn down making it hard to dig.
Good equipment and fair prices
Very friendly