Service dept was.awesome. Fixed my mower, belt kept breaking. Suggested I could bring mower deck in and worked great. Also gave me some advise on getting deck back on. Was mowing later tht day. Brought deck in Saturday, picked up Friday even in mid Summer and holiday week. Price very fair also.

This place and the service department are simply the best!! They can fix anything! They are also the nicest bunch of guys Ive ever done business with!! Thanks for helping me with my mower today! 😁 Jackie with the Toro!!

I purchased and had serviced by Heritage a John Deere S120. Heritages service is excellent. Thank you Adam and the rest of the team. I dont leave positive reviews that often. These guys deserve it.

Sure, I would love to do so thank you for taking time to respond. Where can I email a detailed response of what transpired to warrant my review?

Id never been here before. They are not pushy salespeople. They just let me walk on back to the parts desk, where they promptly offered me assistance. The helpful gentleman found the part I needed with no hesitation, to my relief. It was a part for an older riding mower, I was very pleased they had it in stock. I asked questions about other parts for my mower, then potential replacement for same. All inquiries were met with the same interest & prompt responses. I have diagrams of the parts, that the representative printed out for me. Just awesome!

No service after I spent over $80,000.00 very disappointed

Parts Department?………what Parts Department……Lawrence Heritage location said Topeka had the part in stock - Topeka was supposed to call me back when they located item - they don’t answer phone and never called back. I think u guys are getting too big with 20 locations and pretty bad customer service…especially with parts and service.Update: 3 days later….still no call…..I went ahead and got the part online from someone else

Good parts department.

Great service and salemen

Good customer service, friendly staff.

No stars. Placed order 7 days ago and parts never ordered. Went to pick up today and found that out and even though had not ordered had also misquoted price by 20$ and one piece discontinued. So have to reuse old part. Meanwhile my machine is down and scattered all over shop floor.

Ordered a seat never got ordered, they said they would call me back and they never followed up

I like Heritage a lot. They have consistently taken good care of my mowers and small engine needs. They are not cheap but they are good and make sure I am happy with their work.

This location was much better than some of the others. Friendly and helpful staff

Excellent customer service. Very knowledgeable. Highly recommend.

So i bought some lights there and refunded them and the money still is not in my account.

Called five times in a row and got sent to a voicemail and hung up on once. The sixth time I called it went straight to voicemail because they wouldnt answer the phone

Not happy with them. Bought a kit that was to contain a piston for our quad. When we went to pick up parts was told piston was extra at $121.00. That was not what was on the ticket. Will not go back

Friendly folks. Truck driver who delivered a piece of equipment to this location. Called ahead and let them know that due to weather could not get there till Saturday. They took it right off, no Muss- No fuss. Would not hesitate to go there again!

Great food wonderful serviceWaitress was courteous and very attentive

Was very pleased with the sells rep very polite knoladgeable and not pushy. Have also gotten parts here and was not disappointed

Quality equipment, great customer service. And always fast service.

Very helpful, pricey, but did have what was needed

What can I say, but love Deere

Good amount of parts in stock, but maybe not for compact tractors. Pretty expensive, but no more so than other Deere dealers.

A great place todo business with. Thank you.

Darren Zerr is a great manager!

Phone customer service on Saturdays is disappointing and frustrating. Calls to Topeka were rerouted to Baldwin. Finally had to go to the store and they still had to order the part. Will think more than twice before purchasing JD products again. Most items and service we have purchased from Heritage has been overpriced.

Always very helpful and willing to work hard to find the correct parts at a good price

RIP you off every time you buy something

It was nice, employees very friendly and helpful.

Great place, friendly people, got unloaded in 15 minutes

Clean ..nice..great ....friendly staff..

I dont like tractors but it was fin and clean

Service at the parts department was great! Thanks

Very very nice helpful and knowledgeable

The staff is friendly but typically dont plan on getting the right parts the first time. Maybe even the second.

Fast service.

Fast, friendly and excellent service

Love to go in and drool over the overpriced tractors.

Like the customer service received there from the staff. Will buy my lawn tractor there when ready.

Got the right parts and cost was as cheap as mower parts store

Visit this store for your lawn care equipment.

Too much green paint

Great implement place

Very helpful