I went in to get my brakes fixed. I asked for new rotors and pads. I was talked out of replacing the pads, now my brakes skid and are not wearing correctly. You can see the uneven wear. So after 3 attempts to remedy the problem, they now want $360 to make it right. Wow. I walked out on the service writer because I was nt getting no where. I will close my account asap😟

After turning down in alignment job I found that one of the employees became incredibly rude and was not about to waste another second on somebody that wasnt going to be a paying customer

Very friendly and helpful workers. Great customer service and explains information of what they did. Nice clean environment always happy with the service here.

Very courteous and prompt personally at the toppinish store..

They absolutely went above and beyond. We highly recommend them.

Fast excellent he got us on the road fast

I would give 0 stars if possible. My husband bought a tire there about 2 months ago and it blew out on the highway last night. He took his car in this morning to get a replacement tire because his tire should have been under warranty. He was told that they wouldnt replace it BECAUSE HE DROVE ON THE TIRE TO GET SAFELY OFF HIGHWAY. What kind of customer service is this? I guess they expected him to sit in the middle of a highway waiting on a tow truck???😡

They were very helpful

Had a tire loosing a tire loose wheel weights and am from out of town. Needed it to be balanced and they said it was to late to help me with 30 minutes to closing. Should have taken them 10 minutes to balance it. Very dissapointed in this les schwab.

I stopped by to have my tire checked. The staff were quick and service was awesome. Great job, Thank you

Went for a quote to change my brakes ended up taking a hour longer then said and wanted charge more than my cars worth

Thanks for the excellent service!

Very friendly knowledgable crew

Good service

If I could give more, I would! We had a very terrifying incident on the highway. They checked out our car, repaired our tire, and got us back on the road in an hour. Staff was super friendly and helpful. If for some unknown reason we ever have to use this location again, I know were in good hands. Thank you!

Bad experience wouldnt recommend unless its your only option

Always friendly and quality Service

This place is what I call good clean customer service ..dealing with people and there cars. Is close to impossible but I witnessed two ladys handle it like a BOSS. And the tire techs manage what I call a free for all uptick in customers. In long version. Thay organized clean and running full bore so great job guys and gals you earned it !!

Sweety people

An hour and a have to have my tires rotated and balanced seem a little excessive to me. took as long to fix a flat a couple weeks ago. So longing fact that I left and went elsewhere. Thought Id give them another chance but dang! Not to mention the gal behind the counter has been pretty rude every time (not just once) Ive come in!! After literally thousands of dollars and years and years of faithful costumer service I am done and will be taking my business elsewhere..

As always great crew, excellent service.

Customer service is great. Fixed flat tire free/no hassle.

Was couple days late but still got negative response on my credit score. I understand if couple months or not paying at all report it but couple days late. I make payment every month.

Very rude. bad service. They lost my credit account and then found it after I already purchased with another credit card. I heard bad things, but never believed it until I found out for myself. After they found my credit they made it seem like they wanted me to stick around to talk with me about it. I waited, but they just continued to help other customers like I wasnt there. I waited for about 10 minutes or so and just left. The chick that works the front counter looked kind of upset. I imagine when I go back my credit will be lost again. Waste of a credit check. I will probably apply with another branch. The guys working outside seemed to be pretty top notch.

These men took time to fix our car since it was our only means of transportation and charged us a low rate of $45 . They even took time after they closed to finish our car to make sure it was safe to drive. Thank you.

Awesome customer service. Awesome employees.

Was very helpful. Found a problem I didnt see. The manager went the extra mile to get me going.

Workers were fast and friendly had the job done fast and right and got me back on the road

So Ive taken my car there for service a few times for the same issue and was getting the run around from Don. He didnt seems to care or want to resolve the issue. So I talked to Gilbert and he took the time to listen and helped solve the issue. Just picked it up and the car isnt making any noise. Thanks for going the extra mile! We truly appreciate it! Now we feel safe.

Super great, fast, friendly service. We blew a tire about 20 miles out of town on the horse trailer. Over 100 degrees and the horses ahd been in their hot tin can for hours already. Changed out to the spare and stopped in to Les Schwab to replace the spare before we headed over the mountains. They got us taken care of in under 15 minutes, pointed us to shade to park the trailer while we waited, then filled our water bucket to give the hot ponies a drink before heading out. Thank you everyone at Toppenish Les Schwab!

Its a great tire store, and there workers work hard.

Was charged $269 dollars for a battery and a battery install crazy we never were told about the $80 install if Bob is not there dont let them touch your vechile

Chris and Gilbert both provided exceptional service and were very friendly. I highly recommend. Thank you guys

Here right now. Was stranded coming from Yakima with a flat. Called them to ask simple questions like what exit they were on and the receptionist lady was dumb. Couldnt answer anything simple. We eventually got there and the girl was snotty. She had trouble with our info. We offered her information she may need with our tire papers and ignored us yet asked another co worker for help. I felt like saying Hellloo Im talking to you! After she got things set into the computer she demanded the keys....no please or thank you. Felt I was just a $ to her and register. But so far they getting things done. Service sucks because of the girl. All the guys were awesome. Lady, if u cant join the work ethics of the job then go to some fancy nail palace! Literally thats all she looked at while typing our info into the computer! OK now the guy wants us to buy all 4 tires and the just one tire would be over $130 bucks. I dont think so!

Needs more help for the amount of people that goes there. The staff is hard working and they try to be as helpful as they can.

This place is not the place to go to when you have an issue with your tire the guy who was helping acted like he didnt even like his job they say on the comercial then come running when we need them false advertisement I got horrible service waited 2hourd to fix a flat tire with no cars their I will never come back to this place lost a good customer....,

My wife was given an estimate of $540 to replace her two rear brakes.week before I was charged $130 for a little trailer tire..advice?shop around for better prices..

In Toppenish. Damien was very helpful, fast and understood my sense of urgency to get my battery changed.

Very professional, curtioustimely and a great product. I am an over a 30 year customer. No one better.

Awesome service. Opened a new acct due to problems with a previous out of town account. Got the hook up

Great customer service...got a flat and had to be at work in an hour and nonetheless they got me going in less than 30 minutes!!..thanks

Great place to go if you have all day to wait.Drove to Commercial Tire and got immediate service, was in and out in less time than I waited at your store for nothing to get done.

New set of tires put on in about 45 minutes. 80K on sale $17.50 more than the 30K mileage tire. Now if they had a sale on brake jobs.

Service is too slow, not enough staff I think. Staff is not bad

They told me the brand new heavy duty tie rods I installed 14 miles before I got there where bad and that they wouldnt align my truck. So I went to Howards Tire factory. They aligned my truck no problems with a 2 month warranty.

This is a good Les Schwab store for a small townNot far from hwy 22, Buena Way that connects hwy 97 to I-82 through the town of Toppenish, WA. Cross the train tracks and turn right traveling NB. STAY RIGHT, on the right.

Verry disappointed. I was told i was gona have my abs light inspected for free. Then i was charged 90 dollars. They told me they did an extensive inspection. I have bought lots of tires cash. No love. lol . I will pay but i will go elswer

Never, ever been disappointed at the service and prices at Les Schwab.

Bought a pair of snow tires because they said 2 of my snow tires from last year were bad. Bought 2 for a quoted p rice of 248 fi. Bill was $304 where i was charged. 58 $ labor. Last time i go to toppenish les schwab. Since when do they charge labor for free instalation?

They got my ride in and out of there and a timely manner

Friendly staff, clean place, great customer service.

Friendly customer service, got in and out fast would go again

Very good experience!!!

The wait seems to get longer and longer every year, seems like you have to know somebody who works there in order to receive fast survice . Arrived first thing in the morning to have four new tires put on and took 4 hours, Id take my business elsewhere but Im a fan of the Toyo A/T IIs

Got semi truck tires here. Had a great experience.

Great people to work with, knowledgeable WITHOUT being pushy!!

They should hire a new asst. Manger. This Justin guy Just had the attitude like people force him to work there.every time treat people like were dumb. Really. And give wrong info. On peoples account. When you know your payment is 50 dollars for the last 3 month and you tell him the your paying the monthly payment and he says 100 what the heck.

Doesnt even deserve a star. Was treated with so much disrespect by Justin.

The workers was helpful

I have never had anything bad to say about this place until today in November I bought chains and try to take them back today and a manager by the name of Justin started calling me stupid and saying he would not take the chains back and he didnt care what I did or who I talk to he would not take them even if I never used them well not go back there ever again he was so rudeThank you chris for helping my family and I in this

Suppose to be an hour wait they told my wife ended up being 2hrs til they rotated the tires and checked air pressure.

It took an 1hr and a half to fix a nail in my tire

Great service with a awesome warranty

Too expensive

Best tire shop in town

Good customer service.

Great customer service.

Nice guy

I really havent done business with the place but in the future that probably only place I would take my van.

Excellent tire shop

Reasonable Prices.

Its lit

Slowest customer service ever.. they take your money and make you wait around forever...

Fast and helpful

Always great.

Very helpful.

Although they were swamp I had an emergency repair and they fixed it right on the spot. It wasnt Their tire. No charge its a holiday weekend and they took care of me

Good people.

Friendly and fast

Safety first

Poor service Yakima north 1st

Not good

Five Stars

Its ok

Nice and fast

Great service

Great service

Fast dependable

Simply the best!!

Good service

Great service

Brake adjustment

Clean,fare, professional

Credit line and services

For his good serbian

Great service

It is a reliable place

Very attentive and friendly

Scwabs are awesome!