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Torrance Industrial Hardware
1967 W Carson St, Torrance, CA 90501, United States
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Torrance Industrial Hardware
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Mi
Review №1

Very helpful staff. Got a great deal on a Weber BBQ! This is my go-to place for nuts and bolts they have the best selection I have found.

Je
Review №2

Been coming here since it was love lady hardware. The place to get your screws nuts and bolts!

Fr
Review №3

Best selection of fasteners in all of the south bay. The staff is always extremely helpful and has helped me find very specific pieces of hardware many time. This is the only place Ill ever buy my hardware and fasteners at due to the attention by the employees and the incredible selection of fasteners

Da
Review №4

Key guy had a lot of attitude and made the key wrong twice. He fixed it, but it was a big waste of time. Wont be coming back.

Ch
Review №5

If theres anything thats hard to find, This place is going to have it. Seeing that its the old Lovelady hardware store. They really have everything you could think of. My favourite store for fasteners and mechanical stuff.

Ea
Review №6

It is good place. Just not as good as it was.

Ke
Review №7

The House of FASTENERS! Nuts, Bolts, washers & much more!A full back room Dedicated from floor-to-ceiling all fasteners!Stainless steel, grade 8 every length, size, various material fasteners, they have it!Famously known as LOVELY LADY HARDWARE. AKA Ace Hardware. Main home name is Torrance Industrial Hardware.

Fr
Review №8

I love this little store. A neighborhood hardware store that seems to keep me from having to drive to a large chain store. So convenient

Al
Review №9

Horrible customer service, and the person I spoke to on the phone, acted like he didnt understand English!! Employers should not hire people who cant understand English or employ people who dont want to speak English to customers. I asked for a specific item, and the guy thought I wanted CARPET I didnt ask for carpet, I asked for something totally different!! LEARN ENGLISH, AS YOU ARE IN AMERICA.

su
Review №10

👎 👎 bad service. I hope this place close soon.

Gl
Review №11

It’s now called Ace Hardware. The employees are so nice and helpful at this location.

An
Review №12

Been a local go to spot for 30 yrs...you will find everything in here with good service.

Ad
Review №13

Love Lady was waaaaay better now Ace takes over and now there more focused on changing the stores name to something less offensive rather than being the legendary hardware store that was love lady. A perfect metaphor for the time we are living in. Id give this store 0 stars if I could. Eh disgusting. All the good reviews are fake btw.

Ra
Review №14

Best source of bolts in a 30-mile radius!

Cu
Review №15

Largest selection of fasteners. Tell them what youre looking for and they will take you right to it. It always amazes me!!

Fa
Review №16

Lots of stuff at this location!! Great place for nuts and bolts

De
Review №17

Great service and fun staffKudos

Ke
Review №18

Professional friendly service

Ri
Review №19

The Old LoveLady Store... This Ace still has the back room with all the hard to get stuff....

Ki
Review №20

Good hardware store. Lots of bolts and nuts.

R
Review №21

Ask them if they have a random part, I guaranteed you they cant find anything or say they sont have it.

Br
Review №22

Great ones too place for hardware and maintenance needs, fun to look around and find the hidden gems

Ch
Review №23

This is my LOCAL hardware store and it is AWESOME. I prefer shopping here rather than the big box stores. The staff is friendly and super helpful. It is my go-to when I am in project mode!

Hi
Review №24

I made a purchase on 1/27 and came back to return the item on 2/15 which is still within 20 days return date. The employee refuse to return and said to pay 20% restocking fee (All the items is in original package and never opened). The guy kept saying thats the rules but I told him I dont see anywhere in the store or the receipt saying that I have to pay 20% restocking fee. Be careful everyone this store is doing Shady business and they will make up their own rules out of nowhere.Ill be reporting this to ace corporate office soon!

Mi
Review №25

Best selection of hardware Ive ever seen. They even have rated hardware for rigging! The guy in the back is a hoot, too.

Mo
Review №26

Great selection of your everyday needs. Largest bolt and nuts selection. Great customer service and family owned. They make screen doors and keys.

Wi
Review №27

Everything is organized and customer service is awesome

ôr
Review №28

Ace Is the perfect hardware store when I need anything emergency. Their price is higher than Home Depot and Lowe’s but the staffs are very cool friendly and helpfuls. Love them!

Ce
Review №29

Great staff helps you find every nut and bolt you need for your project

Da
Review №30

This place has the best selection of nuts/bolts hardware in the south bay. Need something? they probably have it, and the staff is always helpful even for those odd projects Im working on. Recommend it for sure.

To
Review №31

Quick ship to store. Came in early. Curbside pickup was easy.

Ix
Review №32

Very helpful 👌

Ca
Review №33

Bad service, dont go there

Ni
Review №34

Good local hardware store. If youre looking for a specialty hardware, this is the place.

Lu
Review №35

Great Store. Helpfull people, lots of goodies.👍

Do
Review №36

Old Asian man was VERY RUDE. He was condescending and does not know how to be customer friendly. I have been going to this store for over 30 years and it has gone down hill since it changed from LoveLady hardware. NO LOVE AT THIS ACE NOW. DONT GO THERE.

Ga
Review №37

Great customer service.. thank you Eric 👍

Jo
Review №38

Great hardware store!

AM
Review №39

Good for household things and cars Etc

Da
Review №40

Unbelievable inventory and smart employees

Ro
Review №41

This is an old fashioned hardware store where all of the employees know where everything is and they will help you find what you need. Unlike the big box hardware stores where no one knows anything.

GE
Review №42

In & out 10 minutes found product I couldnt find elsewhere cordial service 5 star need more brick & mortars like this!

Za
Review №43

Very knowledgeable operator, man I spoke to possibly an owner. I needed metric thread inserts. He explained to me the difference in brands, types, uses. I only needed a small purchase today but will be back if I need any more applicable items.

ju
Review №44

Its a great hardware store and it seems like they always have what I need

Da
Review №45

The associate was friendly, helpful and quite funny!

Lo
Review №46

Grat selection of products and services at competitive prices.

FO
Review №47

FAST AND VERY HELPFULL CUSTOMER SERVICE

Jo
Review №48

Excellent selection of hardware. Jim was very helpful!

Ma
Review №49

I needed to pick up a few things came in at a comedian at the register great day help me out got me everything I needed highly recommended 👍👍

Pe
Review №50

Awesome, hello and welcome can I help you and please come back.

Sc
Review №51

Great experience with finding fastening hardware (they have everything) and the guy finds it for you right away. And key cutting is great. They always work.

Jo
Review №52

10 day return policy is strictly enforced. Store credit and exchanges not offered either.We wanted to support an independent store (Ace franchises ownership). Bought 2 led bulbs 15 days ago. Went to return then and was told they have a 10 day policy. When asked about exchanges or credits the young woman told me that it was a hassle for them. So they have terrible customer service because they cant be bothered with inventory, is what she is basically telling me.Anyone looking for two led light bulbs? *sigh

My
Review №53

Always friendly and helpful, especially for hard to find items.

An
Review №54

Staff was amazing extremely knowledgeable and extremely helpful

Ro
Review №55

My favorite hardware store in Torrance

Fe
Review №56

This place is my new go to..i went to three home depots with no luck finding the screws i needed and customer service was bad 👎..i show up here and as soon as i walk in i get asked if i need help i show the worker the screw and before i can say anything hes asking how many do i need lol Great experience and very much appreciated

An
Review №57

Excellent cervisio

Mi
Review №58

The only place you can find a decent crescent wrench

Ch
Review №59

Best selection of fasteners in the south bay.

Lo
Review №60

Well stocked store. prices fair. excellent service. go to store.

Mi
Review №61

These guys have everything, plus a very helpful staff.

Bu
Review №62

Horrible customer service, workers hardly know anything, owner lazy, big ego, looks down on customers. Lied to me on phone said had industrial harware, in reality its like home and garden quality products. Total waste of my time. They told me we can order things if you need them. Do not be fooled this place is not like grainger even remotely.They also did not even try to listen to my application requirements, instead telling me that i should know what i need, they do not assist in finding solution if you are unsure of what would work.The owner got angry and physically tried to intimidate me after i complained to him. He made a fist and gestured as if hit me in the face and told me to leave. I have nothing against any culture but i have seen this type of condescending arrogant prideful attitude as typical among mid eastern store/business owners towards patrons, similar to the way liquor store and gas station owners of those cultures treat people.The owner had no concern in helping a disappointed patron. He was very lazy and unconcerned, completely ignoring me until i told him my negative opinion of their service.Do yourself and everyone else a favor do not shop at this store, because the sooner they go out of business the better.

Cl
Review №63

Excellent personalized service!

Yu
Review №64

Awesome service. Came in here looking for a random screw. I was helped IMMEDIATELY with a smile.Thank you!

Ri
Review №65

If you cant find it . Will not find it anywhere

Ca
Review №66

My friend Ace dislikes this store because of its name. Please change it to something less offensive. Thank you

Ru
Review №67

Best assortment of nuts and bolts anywhere

Jo
Review №68

Excellent place to work

ma
Review №69

Pretty rude people here...to the point of extreme arrogance.

Ki
Review №70

From the aspect of someone who buys a lot of fasteners they have a decent selection compared to a lot of other locations. Employees do come and go with any place but they try hard to actually help when needed. They shine in some areas and are not exactly the best place to go for others. Most Weekend Warriors try and tackle projects over their heads (trying to be cheap cough cough) and then have to blame someone. it usually is the hardware store. Some people do harbor a legitimate grievance with a negative review. I have never had to return anything I have bought there.This used to be Lovelady Hardware. This Location of Ace Hardware actually is still known by professionals who know what they need this place is a saving grace for some odd and hard to find hardware. If you know what you are shopping for and know what you are doing Ace is a great option to save money but the knowledge curve is more on the person doing the work than it falls on the knowledge of the people working in a hardware store. It really helps when people do their homework before making any purchase.Over the years I have spent a LOT of money with them and they are my primary nuts and bolts Go To. While I agree this is nothing like Grainger or Carr McMaster it is local, they do carry automotive hardware (nuts and bolts etc.) and I can find some hardware that i can do classic bike repair with here and there. They have a really good selection of Metric hardware.As far as plumbing and electrical go they can actually also be a serious life save in that they have stuff you will not find On the shelf, at Lowes or Home Depot. They also do have a decent selection of tools. Go with what makes you feel good and well, I go here because they feed my needs well. Maybe not perfectly but serviceable.

Va
Review №71

Didnt have what I needed

an
Review №72

When I need those hard to find bolts and other hardware items, my one stop is Torrance Industrial Hardware. Why waste time going to the home stores where you can find no help and usually empty bins.

in
Review №73

My first time writting a review period.. I had the worst Customer experience ever when buying from any store all thanks to the manager at the moment of making my purchase and no i dont know the managers name i asked him for it and he refuse to give to me .I want to clarify these first i went to two ace stores these day looking for a particular ítem(bolts and nuts) that only a car dealer have and ace hardware.The first store i went to is in 2211pacific coast hwy in lomita the person that help me there was one of the best persons ever to help me in any store so much was he willing to help me that he even called these other ace store to find put if they had the bolts in stock as he didnt find any in the lomita store after having such a good and pleasant experience in ace lomita i went to the second ace in Torrance 1967 w. Carson st. to have these experience. what happend was i was buying the bolts and nuts and the person helping me was an employee really helpful he found everything i needed i went out to the register to pay and my mistake apparently was to be on the phone while making my purchase as im asking the person over the phone if what im buying is ok becouse of the dirence in the head of the bolt being bigger than the original so im about to pay when i double check and see that the nut is different from what i need so i go back to the isle and the manager is there with the person that help me i ask him if i could get the correct nut i needed and the manager responded to help these time as he walk by me im still on the phone when out of no where he starts yelling at me to get off the phone if i want him to help me and that if i dont put doen the phone he will not help me find those items i reply back by telling him that i gave my original order to the other employee and that i didnt like him yelling at me specifically when im just there to buy something not to hear someone yelling at me to hang up the phone and keep talking to me in such a way that i had to ask him for hes name only to have him refuse to give me hes name saying that why did i need hes name that he was the manager that i couldnt do anything with it finally i end up apologizing to these manager in order to get my purchase done becouse he was still raising hes voice thru the whole process .worst buying expirience for me ever .

1h
Review №74

Nearby hardware store in South Redondo

Vi
Review №75

Always have what I need.

Er
Review №76

Excellen. The second I walked in the door there was someone there to help me find the fasteners I needed.

Li
Review №77

Great selection of fasteners! Always my 1st stop.

va
Review №78

They were rude

Dw
Review №79

They have everything I need.

Ar
Review №80

Too expensive.

8i
Review №81

The number one source for nuts and bolts and various other things that you will not find at Home Depot or Lowes

Jo
Review №82

Had what I needed friendly staff

Mi
Review №83

Have a wide selection of nuts and bolts

Mi
Review №84

Great selection

Ki
Review №85

Nice store

My
Review №86

Friendly personnel

Ro
Review №87

Nuts and bolts

Jo
Review №88

👍👍👍👍👍👍👍🙂

Sh
Review №89

The staff are very kindIf you have a receipt, you can return the purchased items.

Pe
Review №90

Excellent attention and help from the staff

Information
14 Photos
90 Comments
4.3 Rating
  • Address:1967 W Carson St, Torrance, CA 90501, United States
  • Site:http://acehardware.com/store-details/15701
  • Phone:+1 310-328-4274
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7:30AM–6:30PM
  • Tuesday:7:30AM–6:30PM
  • Wednesday:7:30AM–6:30PM
  • Thursday:7:30AM–6:30PM
  • Friday:8AM–6PM
  • Saturday:9AM–4PM
  • Sunday:7:30AM–6:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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