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Torrington Toyota
1472 E Main St, Torrington, CT 06790, United States
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Torrington Toyota
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Fr
Review №1

Randy made buying a truck a great experience, from the kind welcome to the relaxed approach throughout the process. We liked how he followed up soon after meeting us and answered all our questions without any pressure to purchase. Once we decided to move forward he kept us updated on the delivery. You can tell he enjoys helping people and ensures they get the right vehicle for them. He made us feel comfortable and welcome, even though our 2yr old was running around looking for something to do. Luckily they even had a little play area that kept him occupied for a bit. They gave us the best deal, and yes, we looked around and did our homework. The guys at Torrington Toyota were straight forward and we will be sending our friends and family there from now on.

Ca
Review №2

Tee and the team are very professional. Tee looked out for me even though he didn’t have too. I appreciate him, and he’s truly a great sales guy. Thanks Tee!!!

Su
Review №3

Tee and the guys at Torrington Toyota are amazing and have become family to our family! They are incredibly helpful, patient and just don’t right a breath of fresh air in the process of car buying! I more than highly recommend them! Thanks so much to Tee and Dave and Jesus! I love my car and my family loves you guys!!!! 25 plus years and counting in doing business with Torrington Toyota!!

Jo
Review №4

Overall, Torrington Toyota was the best car buying experience I have ever had, which says a lot because in the current auto market most dealers treat you like they have you over a barrel. From the get go our salesman, Larry Valenta, was incredibly friendly and helpful. He helped us locate a hard to find model and went above and beyond to make the process easy for us, he even called our insurance agent ahead of time to make sure they would be available when we went to pick up our new car.As soon as we arrived Larry was waiting for us and didnt just rush us in to do paperwork. He took us out for a test drive and talked with us like we were old friends. They were incredible fair with their pricing and trade-in value even when they didnt have to be. Damon in finance worked extra hard to get us a terrific interest rate too!My wife and I drove almost two hours to Torrington Toyota because they were the only dealership within reasonable driving distance that had what we were looking for. We did not expect such a flawless experience. Larry was exceptional, and the whole team treated us like we were friends, not customers. There are 5 Toyota dealerships within 15 minutes of us, but without a doubt my wife and I will head back to Torrington for our next Toyota.Thank you so much Larry and Torrington Toyota!

An
Review №5

Second vehicle we have purchased from Torrington Toyota! First time in my life have I returned to the same dealer to buy another car! They make buying a new car easy, to the point, with no BS! Fair trade in value on old vehicle. None of this back and forth nonsense and heckling the price down. Larry was knowledgeable, friendly and super helpful. T was helpful! Dave the owner is one of a kind! I would highly recommend Torrington Toyota for purchasing a new vehicle!

As
Review №6

I drove about an hour to be able to work with Tee from Torrington Toyota for my new Honda Odyssey 2021! He was super easy to work with and made the whole process seamless. I am from New York and they were very accommodating making sure I could drive the car off the lot the next day and even gave me dealership plates until they were able to register me with NY. Thanks Tee!!

Lo
Review №7

My husband and I have been on the hunt for a Toyota Tacoma for months and we finally found it at Torrington Toyota for a decent price. Tee assisted us and it was one of the fastest transactions ever..from the test drive to the final signing. Tee and the rest of the staff at Torrington Toyota were friendly and professional and made this an overall positive experience.

Ro
Review №8

I tried out some SUVs and decided on a Highlander. I went to a few dealers and never got the straight scoop on my options and was told Id have to wait months just to get a 2021. Then I went to Torrington Toyota and was fortunate to have Larry Valenta wait on me. I found Larry to be honest and he suggested if I could wait a few weeks (turned out to be only 3) that I could order a 2022 instead of running all over for a 2021 and at just about the same price. I am now the proud owner of a 2022 Highland Hybrid in the color I wanted with the options I wanted. I cant thank Larry enough for his honesty and guidance. I highly recommend you ask for Larry at your next visit to Torrington Toyota.

Ke
Review №9

Recently purchased 2 Toyotas from Randy at Torrington Toyota. Very professional and knowledgeable. Would recommend.

V
Review №10

I purchased a 2020 Avalon From Randy K. I found him to be exceptionally knowledgeable of the Toyota product line and generous with his time.

Rh
Review №11

Awesome customer service ! We were looking for a new car and I have always wanted a RED 4 RUNNER, when we pulled in that day there was one sitting in the parking lot I was soo excited and hoping it had not been sold, Tee came out and asked if he could help us and I told him that I was interested in the RED 4 RUNNER, he immediately said that it was available for purchase and that I could take it for a drive well needless to say I fell in love ! I picked it up the following day. Service was very quick and we did not feel pressured at all by any member of the staff that we dealt with both days . I highly recommend them !!! THANKS TEE and everyone on staff those 2 days you were all a pleasure to deal with.

Sh
Review №12

We have purchased 2 vehicles from Randy at Torrington Toyota. He is a pleasure to work with and would recommend you go see him when you are in the market for a Toyota.

Ki
Review №13

Last week I picked up my 2021 Highlander. This was my second time working with Tee and he made the process quick and easy! Jesus in the finance department had my paperwork ready when I arrived for pick-up and was a pleasure to work with. Both of them made this the most stress-free process I’ve had with purchasing a vehicle.

Ji
Review №14

T is awesome as a car salesman. No pressure. Friendly and knowledgeable. Corey is a good service manager. Willing to work with you to resolve issues with your car. Weve bought a few cars from these guys and found they can beat the competition for a new car by a thousand dollars out the door price.

Ca
Review №15

Torrington Toyota was by far the best car buying experience I’ve had! Randy and Jesus, were amazing! Everyone who works there makes you feel comfortable. I would definitely recommend anyone to purchase their car with them.Thank you all, your team are the best!!!

Er
Review №16

Had one of the best car buying experiences I have ever had. Small town dealership vibe without the bigger dealership pressure. I live out of state and worked with Larry Valenta to get the car I wanted. Was a little nervous buying a car out of state but worked with Larry via phone and email to work out the deal. Flew into town and purchased the vehicle and all went smoothly. Larry was professional, no pressure, took care of all questions and made it an awesome buying experience. Thanks Larry.

Le
Review №17

I live 200 miles away so I was worried about buying a car remotely and how I would be treated. Need not worry. Their sales consultant Randy Klonowski was super responsive. He gave me a quote, sent me the docs, and answered all the questions I have by email or phone. I made the 3.5 hrs drive and he was waiting to greet me at the door when I arrived. I signed the papers in less than 10 min (yes I read the docs). There was no sales pitch or BS. Everything was exactly as agreed. Randy brought me to the car thats waiting in the indoor heated bay. I must have the biggest grin on my face when I saw my brand new 2021 Rav4 Prime. Randy spent the next 20 min or so patiently walked me over the features. I could not ask for a better sales consultant. Randy was honest, courteous, and super chilled. I am very happy with my purchase experience at Torrington Toyota!

Ch
Review №18

Nothing but positive things to say about Tee and my experience with this Torrington Toyota.I came in looking for a specific 4Runner but it was sold just minutes before I came in. Disappointed, I gave Tee my phone number so he could call me if they ever got any in that matched what I was looking for.A few weeks later Tee called me and held a 4Runner that matched what I was looking for. I was impressed that he not only remembered me weeks later, but he remembered the small details, such as I didn’t like chrome.Tee and the finance team make this seamless, easy and as non pressured as it could be which was much appreciated, not to mention the price of the vehicle was beyond fair especially in this market.I highly recommend giving them a look if you’re in the market for a used or new car. I’ll definitely be back!

Tr
Review №19

Had a great experience buying my first truck through a dealership here. Tee was extremely kind and helpful guiding me through the process. Very happy with the Tacoma and with Torrington Toyota!

Ro
Review №20

I recently purchased my 2013 Camry Hybrid from Torrington Toyota. Larry Valenta was my salesman. He answered every single question and addressed every single concern I had. By the time I came to see the car, which Larry had ready and waiting for me, there were no issues and no surprises. The car was exactly as represented online. It was such a pleasant experience. And I did it all by myself this time! Damon Stefko, the business manager, was patient and thorough. He arranged for my financing and went over the benefits of Toyota Care Platinum Warranty. Im glad I got it. And I love my new Camry Hybrid.

Br
Review №21

Tee made the process quick and easy. He got us exactly what we were looking for and at a better price than two dozen other dealerships I contacted. Best car buying experience Ive ever had.

Lu
Review №22

Hats off to the people over at Torrington Toyota. They made car buying for my wife and I smooth and painless. We visited once for information and once we made our choice the managers Danny and Tee made everything simple and quick. Our paperwork and registration was done by Jesus he got us an excellent finance arrangement. He made documentation easy!. It was a family friendly process. My wife was happy and so am I ! Thanks again for the buddy love mobile. I will see them in service.

La
Review №23

Great customer service all around. Our salesman Larry Valenta was professional, polite, honest and helpful in our purchase of a 4Runner. The owner of Torrington Toyota welcomed us and explained our trade in numbers. There were no high-pressure sales, it was quick and painless. They listened, answered all questions, and made us very excited about our purchase and trade in. We look forward to using the service department in the future for maintenance. Thanks Torrington Toyota.

Ho
Review №24

I was recently in a motor vehicle accident and Torrington Toyota fixed my damage. I was so impressed and relieved with my dealings with the dealership. They were reassuring, which was appreciated after the trauma, got me a brand new rental to drive, and did an amazing job of making my car like new. I have my car back and was totally impressed with my entire transaction.

Je
Review №25

Simple 14,000 mile maintenance. Despite the simplicity, they went out of their way to make me feel like a valued customer.

J
Review №26

If there was a review score that could be higher I would give it.. I have purchased 3 vehicles from this dealership, most recently today, and I have never ever been let down by them in either sale or parts and service, professionals full out. Randy helped get the ball rolling on my trade in, getting me the best value he possibly could have, Larry is a Jedi master of his craft, answering questions on the cars I was checking out I didnt even know I had, and Jesus in finance is appropriately named as he works miracles. I got an interest rate on my car I would have sworn was impossible. The biggest most heartfelt thanks to the entire staff, they are exactly what a car buying experience should always be.

Li
Review №27

I recently bought a Toyota RAV4 Prime. Tee was my salesperson and I can not speak highly enough of him. From the first phone call Tee was responsive and honest. He was respectful of my time and very upfront about the price. My experience was wonderful and easy and would recommend you buy a car from Tee.

Be
Review №28

Amazing experience. In and out with a perfect car for my mom in an hr. Sales people are friendly and helpful. Going above and beyond to help us. 100% recommend

St
Review №29

Torrington Toyota truly cares about their customers. My salesman, Larry, was very helpful throughout the entire process. He was very knowledgeable about the different cars I was looking at and not once did I feel like he was pushing me in any direction. He answered my questions and guided me in making my decision. He was great! I also worked closely with the owner, Dave, and he worked very hard on getting me what I needed throughout the process. You don’t walk into many dealerships and have the owner come up to you asking how he can help. I would recommend Torrington Toyota for anyone who wants a quick and seamless car purchase experience.

An
Review №30

I worked with Randy for sales and Jesus for financing and both were excellent and personable people to work with. Every other Toyota Dealership Ive spoken too, has given me above MSRP these guys never did that and I received a fair price for the vehicle I was purchasing, I will always buy a Toyota from Torrington.

Ch
Review №31

Lazy shoddy half baked work. They worked on my car and returned it dirty and wet. When I showed the service jerk he said the detail guys were gone and there was nothing he could do today. How about if you go get a wet vac and you clean out the water the mechanic dumped into my carpet. Shame on you.

Ch
Review №32

Thank you Torrington Toyota, especially my amazing salesman Larry! I found the car I wanted, and they made the process quick and painless. It was a pleasure. I highly recommend them.

Jo
Review №33

If you are going to purchase a Toyota definitely go to Torrington and stay away from that phallic symbol in Watertown at Curry Toyota, the have no clue about what quality service means! At Torrington they value you and your time and provide vehicles for you so that you are not inconvenienced! It is definitely worth the trip!

Da
Review №34

Tee was so helpful and went above and beyond to ensure maximum customer service! He made my first leasing process a breeze, my opinion on car dealerships was definitely changed for the better after this experience!

Li
Review №35

Wonderful and pleasant staff. I would definitely recommend them.

Ja
Review №36

Tee Hamzy handled our trade and purchase with efficiency and professionalism. Our experience with Torrington Toyota was easily the most painless, pleasant car buying experience I have ever had. Many thanks to Tee and the rest of the team at Torrington Toyota.

Fl
Review №37

I recently purchased a car with T. This was the easiest auto purchase I have ever made! T was extremely knowledgeable and a real down to earth nice guy. He delivered on all aspects. I would highly recommend purchasing a vehicle at Torrington Toyota and specifically working with T!!

Ra
Review №38

This is the third Tacoma TRD I have purchased from Torrington Toyota. They have earned my trust over the years by having outstanding sales personnel and a first rate service department.They take the time to explain the necessary service required, the cost and time required to perform the service. When service is completed they go over the details of the service and follow up to insure that you are completely satisfied with the work performed on your vehicle!!!

Ke
Review №39

The best car buying experience my wife and I have ever had. Larry, our salesman, was friendly, knowledgeable and not the least bit pushy. The sales manager, Danny, was wearing jeans and a leather vest when we walked in, which sent a message that this was a down-to-earth place. He was also quick to help answer our questions and to offer whatever assistance we might need. And the owner, Dave, made a point of thanking us twice for purchasing a vehicle.

Ch
Review №40

Excellent auto care. A bit more expensive but these folks are honest. Toyota truck I own is now over 110000 miles and works fine.

Al
Review №41

Just purchased a 2021 Camry and Tee, Gil and Damon couldnt have made this any less painful. Great Guys, great delership. I will never buy a car from anyone else. Customer for life!

Aa
Review №42

Bought a tacoma from Torrington Toyota this month. Larry was my salesman and was very easy to deal with, extremely accommodating, and did not make you feel like you were forced into any deals.

Ca
Review №43

Just picked up my 2021Toyota CH-R. Larry Valenta was my salesman and he was awesome. Great experience from beginning to end. Thanks to Larry and to all the other people involved with the purchase of my vehicle. If you need a vehicle please consider going to this dealership. The sales and service are top notch!!

Wi
Review №44

I purchased my first new vehicle here and I will tell you the best experience I could have. The sales rep Tee was awesome, Jose from the warranty department was very informative, Chris from the body shop is the man,everyone in the service department is the best at what they do. They have a loyal customer for life. It feels like your family here. I recommend this dealer to everyone. Thank you torrington Toyota!!

Jo
Review №45

We are completely happy with everything about this dealership, from leasing to service, the entire staff is so accommodating. I can stop in any time with question or help with any questions We have. You are an asset to the Torrington area.

Ch
Review №46

Randy and David were great to work with. Even in these crazy times they were extremely fair and made the process super easy for me knowing Id be driving a couple hours.

Ba
Review №47

I worked with Tee and the team at Torrington Toyota to buy a pre-owned Prius v. I found the experience to be excellent from start to finish. They took care of all my needs throughout the car buying buying process, which is saying a lot. Buying a car can be really stressful, but not at all at Torrington Toyota. I want to add that the car was so clean when I picked it up (shout out to the detail team), and the service department also changed the tires and brakes to make sure that it was delivered to me in practically brand new condition. I recommend their dealership without reservation. Thank you all!

Pa
Review №48

My boyfriend and I recently purchased a car from Torrington, Toyota. We had the pleasure of being assisted by Gerald in sales. He was very accommodating, informative, and patient with us. We were not exactly sure what we wanted but Gerald was kind enough to bring out any car we wanted to test drive. We also had the pleasure of be assisted by Damon in regard to financing and picking a warranty. He was extremely honest and straight forward and made sure that we were leaving with the best option for us and our new car! My boyfriend and I highly recommend Torrington, Toyota. The process was simple and the service was flawless. Thank you Torrington Toyota!

El
Review №49

I have purchased a few new cars and this experience was by far the easiest. From Gerald to Jesus the process was painless. From the moment I walked in the door Gerald made me feel comfortable and he was able to help me make a decision about buying the highlander vs the hybrid highlander. I decided upon the gas highlander which I love. Gerald and Jesus were both amazing and did not pressure me in any way. I also got an awesome deal on my trade in and a great price on a 2021 highlander. Look no further if you want a new Toyota.

Sa
Review №50

Torrington Toyota was by far the best car buying experience I’ve had! Gerald, Jesus, Dan and Dave were amazing! No pressure, very honest and very informative! Everyone who works there makes you feel comfortable and not just a number. I can’t imagine purchasing a vehicle anywhere else! Thank you Torrington Toyota for our new Rav4! We are in love with it!!!

Jo
Review №51

Great experience with Tee Hamzy. Highly recommend doing business with him

Ro
Review №52

Excellent customer service Te is excellent dealer and work with customer for better deals for purchasing a car.

Jo
Review №53

By far, the best car buying experience Ive had!! Tee was incredibly friendly and helpful. I drove in from out of state to purchase my new 4Runner, and the team at Torrington Toyota had everything ready to go for a quick and seamless purchase. I would highly recommend Torrington Toyota for anyone looking for a positive car buying experience! Thanks Tee and the Torrington Toyota team!!

Re
Review №54

I have been taking my Tacoma to Torrington Toyota for the past 4 years for service and they do a great job. There are several Toyota dealerships that are closer to me, but I prefer Torrington Toyota because of their quality of service and also the helpfulness of their employees.

Ch
Review №55

I had a great experience with T. It was my first time buying a newer vehicle and he made the process as straight forward as possible. Ill be going back to torrington toyota for all my vehicle needs.

DP
Review №56

The first thing you will notice while entering the establishment is the building is not a monument to their debt that you in turn will financially contribute to. With out a silly fake Taj Mahal want a be show room attribute, a fair financial can be bartered without the obscene DOC fees. Old school playbook with retaining customers. Larry was our sales person.

Ma
Review №57

We had some minor service done to our 2015 Prius and ended up buying a 2020 RAV4. To be honest we were looking to trade-in the Prius but we didn’t expect to buy a new car right away. As usual the service department was very friendly and proficient.We had purchased the Prius from Randy in 2015 and were happy to find him still with Torrington Toyota.He is pleasant and accommodating and willing to work with his customers. We highly recommend contacting him when you are looking for a vehicle.Damon, the Business Manager, answered all our financial concerns. He helped make the financial part of the transaction as painless as possible. (I know this seems impossible.)Dave was another part of the Torrington Toyota team that helped answer our questions and made us feel comfortable in purchasing our new car. Later on we found out he was the owner.We highly recommend this dealership/team for you automotive needs.

El
Review №58

Larry V. sold me a rav4. He’s the best! I will definitely be back and send all my loved ones here.

Ni
Review №59

Usually I dread going car shopping but my buddy told me to try out these guys and Im glad I did. Tee took care of me everything was so easy and I didnt feel pressured or anything. I live out of state and they took care of registering the car for me right away. I couldnt be more happier

Br
Review №60

Tee & all the amazing people at Torrington Toyota where supper helpful and made buying a car the easiest and best experience ever! They are all so kind and went above and beyond my expectations. I can’t thank them enough for such great service :)

Ka
Review №61

This was my first time purchasing from this dealership. I read many reviews and liked what I saw. I was pleasantly surprised when submitting my inquiry, and Gerald responded almost immediately, even though it was after hours. The purchase process was painless, and despite Covid-19 throwing the deal off a bit, the agreed upon price, including my trade-in value, was honored 3 months later. I am rating only the sales department, as the service did not meet my expectations and I ended up getting my car serviced elsewhere.

Ma
Review №62

I would like to compliment Tee Hamzy for the great help he has given not only helping me but also a family member & friend in choosing a car. He has gone out of his way to guide us to choose the right car for out individual needs. No pressure whatsoever at anytime to buy! Highly recommend him as the exact type of salesman for anyone!

Ke
Review №63

Friendly staff.Repairs as with most Dealers are pricey.

Ni
Review №64

The service department here definitely deserves one star. I’ve never had an interaction with them where they weren’t rude or just treat you like an inconvenience. There’s plenty of other Toyota dealerships around so I’d suggest steering clear of this one.

Pa
Review №65

Gil and the team at Torrington Toyota were amazing. Transparent, helpful, and downright real people!! We will come back and send all our friends and family!

Jo
Review №66

Bought a camry from Te Hamzy and i couldnt be happier. He was so helpful

ju
Review №67

Tee did a great job providing great customer service. Tee listened to me which was a big factor on why I decided to finance an suv from Torrington Toyota. My experience there was great!. Tee made sure to help me out with any questions or concerns that I had. Once again thank you Tee for being genuine and honest.

Sh
Review №68

My experience with Tee was both professional, honest, and efficient. Which made the purchase enjoyable.Thank you!Jim & Shelley Gustafson

Ji
Review №69

I am so grateful for Tee. I came in 2 weeks ago looking for a specific, VERY hard to find vehicle, one that simply couldn’t just be factory ordered. Tee jumped through hoops to find me EXACTLY what I want by calling countless dealerships as far as California. He found one at an out of state dealer only two weeks later, just as I was starting to lose hope that I would not get my car. He sent somebody to pick it up 2 and a half hours away, drive it back for me, and gave me an incredible deal. Did not roll an eye once for the multiple emails and phone calls a day, hoping that my car could be found. Today it got delivered and I couldn’t be happier! Thank you so much!

Et
Review №70

I worked with Tee Hamzy to purchase a vehicle from out of state - fully remote process. Tee was super helpful throughout, keeping me up to date on the status of the vehicle when it was delivered at the dealership and ready to be picked up, and took pictures of it when the shipper picked it up. Got to me in Minnesota two days after it was picked up in Connecticut. Very smooth process overall. Thanks Tee!

Ke
Review №71

I had a great experience here with both Randy and Dave. They were both extremely informative and willing to help me as much as possible to get the best deal on my old vehicle as well as the new vehicle I was interested in purchasing. I would recommend this dealership to anyone I come into contact with

Cr
Review №72

Larry was the BEST! He knows his Toyotas, all the bells and whistles. It was nice to have someone walk me through all the gadgets on my new Hybrid Rav4! Thanks Danny & Larry.

Sa
Review №73

We just purchased our Rav4 a week ago and it was the least stressful car buying experience ever. Staff helped me find exactly what I was looking for with quick turnaround time

pe
Review №74

I recently purchased a 2021 Toyota Tacoma and was impressed by the detailed appearance and large amount of time that was spent with me by Randy to make sure that I thoroughly understood the operation of the truck and all of its accessories He stayed quite late and answered all our questions and I appreciated it

Da
Review №75

Ok I guess I am a tow operator delivering a car to this location

Z
Review №76

Torrington Toyota was recommended by several of their repeat customers, and now I know why. Tee and his staff went above and beyond to help me register my certified used car out of state. Their vehicles are priced very fairly and their service went miles above other dealerships. They treat every customer as if they matter and they will not waste your time!

An
Review №77

First time buying a car and it went super well!! Torrington Toyota did their part to make the process as smooth and fast as possible!! The whole staff is so friendly and Tee took great care of us!

O
Review №78

No one is wearing a mask from the salesmen (chin mask is not wearing a mask) to the cashier to the parts guys. What a way to spread Covid and not have respect for customers trying to protect themselves.UPDATE: In response to the reply, I can tell you that being there as a customer, it wasnt 6 feet. I was within 3 feet of a few of your employees and I use tape a tape measure everyday for work. Besides, the rule should be mask at all times indoors.

ge
Review №79

TEE HAMZY, gave me excellent service as he has been doing for the last 20 years at Torrington Toyota...and I plan to go nowhere else to buy a vehicle...and all the staff is very helpful too. I recommend you go to Torrington Toyota to buy your next car.Please go see Tee!!

Pa
Review №80

I have nothing but great things to say about this dealership. Tee was very helpful and friendly. He did a great job of answering all my questions and making the process as easy as possible. 5/5 would definitely recommend!

Je
Review №81

Just bought a 2021 4Runner. We’ve been buying Toyota’s for many years and have purchased from various Toyota Dealers. After our experience at Torrington Toyota, we plan to stick with them!

Fr
Review №82

I had a great experience at Torrington Toyota buying a new vehicle. After trying 2 other dealers closer to home, it was worth my time to go the extra distance to Torrington. Tee Hamzy and Damon Stefko were a pleasure to work with. Great service and a great price - what more can you ask for? I would definitely go to them for my next new car.

Be
Review №83

I was looking for a specific exterior and interior color Limited Rav 4. I did some research and heard really good things about the Torrington dealership and they did not disappoint us. Our salesman, Gerald was honest, helpful, and worked hard to find us the Rav4 we wanted. He didnt try to convince us that a different color would be just as good. He actually said give me 24 hours and Ill do my best, well he found us one, and this past weekend we picked it up and we love it!!! We also worked with Damon in finance and he didnt try to sell us anything we didnt need, It was so refreshing. Thank you both for a wonderful car shopping experience.

Jo
Review №84

I just bought a New Highlander from Torrington Toyota, it was the best experience Ive ever had buying a car !! Tee was my sales consultant and he was phenomenal, I was treated with respect, integrity, and got a great price !! Jesus the business manager was awesome, The manager Dan treated me like I was a V.I.P. I will buy all my Toyotas from this dealership

Bi
Review №85

I find no fault with the routine maintenance of my Tacoma.However, their COVID-19 precautions and measures were inconsistent and inadequate. My service advisor wore his mask for the entire time I waited for the servicing (as I was able to watch him and others through the window). Other employees had masks, but they hung around their necks. Mechanics that I saw did not even do that (estimate 4 or 5 different people). Sales personnel were similarly were inconsistent with mask wearing. I only saw four employees wearing masks all of the time that I was waiting, about 45 minutes. Clearly, COVID-19 precautions are not a priority of the dealerships management.What makes this notable is I took my Honda to Sullivans Honda service, just down the road two days before this appointment. Sullivans clearly made an effort to abide by all COVID-19 protective guidance. The difference was stark and boldly accentuated Torrington Toyotas differing behavior.This raises doubts in my mind as to the overall quality and consistency of other things Id expect from a professional service business. If they are lax on something that is for the general good, can I also be certain they are serving my best interests when they are working on my vehicle?

Kr
Review №86

Found EXACTLY what I was looking for and Tee made it mine! Very happy with the buying experience and sales support I got here.

Jo
Review №87

Great rates, found exactly what i needed. Larry was very helpful and was knowledgeable. Very happy with my purchase

M
Review №88

Tee was very helpful. Great customer service!

To
Review №89

Go see my man Tee - easy peasy, great experience overall.

ki
Review №90

The staff was exceptional!! I work for a company that focuses on Human Connection and raising the bar in customer satisfaction... Torrington Toyota by far raises the bar in customer experience and satisfaction in the car sales industry. I was warmly welcomed, every question I had was answered, and the staff was very friendly as well as professional. I had the pleasure of working with Gil and David who were phenomenal. I am forever a customer.Kimiko

Ja
Review №91

Everyone was honest and upfront the whole time. Super smooth used car buying process. We had stopped at a few dealers before Torrington Toyota who tried to add hidden fees at the last minute, or tried to hide problems with their used cars. But here got a great price on a 4Runner and they detailed every square inch, inside and out. We will be back for service. Definitely recommend!

Al
Review №92

We recently purchased a 2021 Rav4 PRIME from Torrington Toyota, and cant say enough about the positive experience we had with the dealership! Tee Hamzy sets the standard for customer service!!! He truly cares about the customer from the initial contact to the delivery of the vehicle.

Ma
Review №93

I had a great experience working with Tee Hamzy at Torrington Toyota. He was knowledgeable about the cars not pushy. He gave me plenty of time to decide on what I wanted and responsive when I needed answers. I am very happy with my decision to purchase the all new 2021 Toyota Venza.

La
Review №94

This is now our second purchase from Torrington Toyota and we couldn’t be happier. We had picked out what 4 runner we wanted and Tee had it all ready for us when we arrived. During this covid-19 times they made it easy to sign paperwork and we were out the door within minutes. Every employee we have dealt with have been extreme helpful and kind. We will be back for sure!

Da
Review №95

Easily the best experience I have ever had with a car dealer!!I drive over 30k miles a year as a salesman, married with 3 kids- Ive purchased a lot of used vehicles over the years. I come prepared, know what I want, but hate the BS that comes along with purchasing a used vehicle. There was NONE of that here. My salesman Larry Valenta was excellent- knew all about the used vehicle I wanted to see. and had it waiting for me at 9:30 am with vehicle history already done. After the inspection and test drive, Larry went to work with Dave (owner) who was covering credit for the day along with everything else. Easily they could have asked me to come back the next day, I wasnt even buying a Toyota. Larry and Dave took the time to understand my needs- gave me a great deal, found me a great rate, and then added a 60k bumper to bumper warrantee to ensure I would be worry free driving my new to me Subaru.They had the car detailed while we were doing the paperwork- I drove it home @ 12:30.Cant thank you enough guys!Dave

Pa
Review №96

Friendly service .

Ro
Review №97

I recently purchased a 2019 Tacoma from Torrington Toyota and was very pleased with my buying experience. The sales atmosphere is low pressure with a focus on customer service. I drove off with what I wanted not what someone else wanted me to have. This is not the first truck Ive purchased from this dealership with Randy K. as my sales representative. As in the past he went out of his way to be certain I was getting the exact truck I wanted. Since I am rather particular the vehicle I wanted was not in stock so Randy located it at another area dealership and brought it into stock at Torrington just for me. Best of all, he didnt make a big deal out of doing this for me! Go try that at other area Toyota dealers and see how you make out. My truck was delivered to me sparkling clean at a time that was convenient to me. At delivery Randy explained all the features of my new truck including the myriad of technical gadgetry. My great thanks to Randy and the rest of the staff at Torrington Toyota. Keep up the good work!

Ad
Review №98

We had a great experience at Torrington Toyota. We drove there from NYC because they had the best selection of new Siennas at the best price. Tee was super helpful and gave us a great deal (lower than weve seen anywhere else) without any need to haggle. We really appreciate a straightforward transaction. He and the whole team helped our purchase go through smoothly and quickly. Would definitely drive all the way to Torrington again to buy a car from these guys.

Na
Review №99

I have known and worked for all the various staff at Torrington toyota for over 25 years! This dealership has managed to hire and keep very personable, reliable, knowledgable, and honest clientele over all these years! Its always a pleasure to deal with this dealership, I never hesitate to just drive up and see all my wonderful friends there!!

Su
Review №100

My first experience at Toyota was outstanding. I dealt with the owner, David and sales rep Tee. They were both easy to work with and everything was seamless from start to finish, and I LOVE my new RAV4 Hybrid. Thank you again guys and I would highly recommend buying from Torrington Toyota.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1472 E Main St, Torrington, CT 06790, United States
  • Site:http://torringtontoyota.com/
  • Phone:+1 860-482-9496
Categories
  • Auto body shop
  • Car dealer
  • Auto parts store
  • Car leasing service
  • Car repair and maintenance
  • Car service
  • Used car dealer
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7:30PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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