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Ethan Allen
8727 Loch Raven Blvd, Towson, MD 21286, United States
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Ethan Allen

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Ro
Review №1

My sales associate Rayma Waraich provided excellent customer service throughout the design, production and delivery process. Rayma reviewed my room design and recommended the perfect layout and color design. Im very happy with my first purchase from Ethan Allen and the outstanding service provided by Rayma.

Ca
Review №2

My designer, Kristen is fabulous. She really listened to my desires and budget and was extraordinary in her selections.. she kept my taste front and center and encouraged me to think about different ideas without being pushy. Her personality is warm and friendly and she has a great eye for detail and style. When I wanted to add some artwork Kristen was extremely helpful and her customer service is outstanding. She represents Ethan Allen’s values of exceptional quality, service and fashion forward design.

Ph
Review №3

The service was beyond spectacular! I am so pleased with not just my selection of furniture but with the service I received from the stylist. Furniture shopping isnt something you do every year. So the selection has to be done with a level of quality, time and accuracy. I received all of this from the time I entered the showroom to my home visit until my final ordering of my furniture was delivered. I am so pleased with my experience and excited about my quality furniture.

M
Review №4

Kristin helped me decorate my new townhouse after relocating to Baltimore for a career opportunity. She listened and understood exactly the kind of look and feel I was going for in my new home. She did a fabulous job. She is friendly, fun, and has a great sense of style and customer service.

Ma
Review №5

I had a very pleasant shopping experience with Ethan Allen. My designer, Rayma Waraich, was extremely helpful in suggesting options based on my needs and style preference. She also kept me informed regarding delivery and followed up after to make sure I was satisfied. I would highly recommend her services.

Fa
Review №6

Bought a nice sofa that was priced appropriately (neither overly expensive or super affordable, medium) and appears to be good quality. White glove delivery right where I wanted it. Took about 3-ish months to get but knew that ahead of time and actually it got here early. Ordering took quite some time as I picked a fabric that was not an option online, but was able to get swatches mailed to me, pick one out and order by calling the local store which was fairly easy. All socially distanced. I recommend and will likely purchase from here again.

Su
Review №7

Rayma Waraich was a tremendous help to me when I was choosing a sofa and rug. She responds quickly to my emails and is very knowledgeable about colors and design. She also recommended other items that I had not considered. A very pleasurable experience and not high-pressure sales-y at all!

Ga
Review №8

I stalked furniture stores in Baltimore City and County for a dining room set that would make all guests STOP, STARE and PRAISE IT.But ended up chasing (the usual) (the ordinary) --- --- the b-0-ring.THEN - - one Sunday, I STROLLED into the new Ethan Allen Store near the mall in Towson. Interior designer, Rayma Waraich helped me to customize a dining set that EXCITED US BOTH. The colors! The patterns!! The textures!!! Oh yes. Yes! YESSS!!!SHE HAS SUCH elegant TASTE@#$%&*#@!!!!!!T H A N K S R A Y M A

My
Review №9

Kristin at Ethan Allen in the Towson location decorated our first and now second home beautifully. She never takes a wrong step and is happy to work with whatever budget you give her. I can count on her to match fabrics and colors perfectly together that reflect my style and are appropriate for the house. Its been money well spent.

Ma
Review №10

My husband and I recently moved into a home weve been remodeling. We added an addition that I was very challenged to imagine how to furnish and decorate. All I knew was the color scheme I wanted. Sue Alessi came out to our home, saw what we were trying to accomplish and literally nailed it! The drawing she put together, the furnishings and fabrics she picked out and the layout were spot on what we were going for. There wasnt a single thing that we changed! Her care and compassion for what she does is beyond compare.

An
Review №11

I worked with Rayma recently and am very pleased with the result. Straight forward and honest, not to mention she provided some nice ideas going forward. Youll love working with her.

Be
Review №12

I cannot begin to express just how pleased I have been with Ethan Allen as a whole, including the exceptional kindness, professionalism, and assistance from designer Rayma at the Towson showroom!I purchased the Bennett Roll-Arm sofa and loveseat, along with two Bennett chairs. Because I chose one of their “Quick Ship” fabrics in Hailey Natural, the turnaround time from purchase to delivery was about five weeks!I highly recommend visiting their brand new showroom in Towson. From the moment I walked through the door, I felt a friendly and welcoming atmosphere. And don’t forget to ask for Rayma!

Me
Review №13

Kristin at Ethan Allen in Towson helped to tie in a few last pieces in my primary residence as well as our beach home. Each piece she selected was done with attention to detail, keeping my personal taste in mind. The pieces look perfect and my rooms feel complete.

Be
Review №14

Watch your order they cant get it right. Too expensive for such nonsense. Takes too long to get your order. Watch the delivery men. They will put your furniture together even if the nails are going in the wrong way. Just look over their shoulders!! Not happy with this company at all!!!

Ki
Review №15

Kristen exceeded my expectations. We met and I instantly knew that she cared about me and my shopping experience. No question was left unanswered, every configuration of my sectional was patiently considered and each visit was met with a warm smile. Your visit to my home just to make sure the fabric selection was perfect and your updates on my delivery show your true commitment to customer service. Kristen, you are an asset to the Ethan Allen family and I look forward to working with you in the future.

Do
Review №16

Kristin Forster was outstanding! She was extremely pleasant, thorough, and reliable! Anytime I had a question about any of the items in which I was interested, Kristin gave me very detailed answers, and I was extremely satisfied with her responses and her service! I highly recommend her to anyone who is interested in shopping for furniture, or any other items sold by Ethan Allen!

As
Review №17

Highly recommend the store and one of the designers that helped me, Rayma Waraich. She was great in helping me choose out the layout and style aesthetics for my home. Im still thinking over the decisions, but will definitely reach out to Rayma when I decide.

Er
Review №18

I cant say enough nice things about Kristin Forster! Our former design consultant left the company and Kristin stepped in and went above and beyond to assist with a time-consuming delivery. She actually helped restuff pillows for nearly an hour and couldnt have been more helpful, professional, or kind. I will absolutely use Kristin next time Im looking for home furnishings or design work!

Ju
Review №19

It was my good fortune during the pandemic to meet Rayma Waraich at the Towson store. She was resourceful, artistic, and so kind. Rayma tracked my shipping progress and kept me updated. Her communication and interpersonal skills are heartwarming! My new sofa is absolutely perfect. Thank you, Rayma and Ethan Allen.

Ka
Review №20

Kristin from the Towson location was wonderful in helping me design our table mat! She was so personable and had great insight into the look I was going for. It is evident she has experience in designing and decorating. I look forward to shopping at Ethan Allen and working with her in the future!

ci
Review №21

I have had nothing but great experiences at Ethan Allen. I met Susan Alessi 6 years ago when renovating our master bedroom and bathroom. We had never been to Ethan Allen prior. Sue made us feel comfortable from the start. She is not pushy, works within a specified budget and really listens to what you want. We showed pictures of our dream bedroom and she pulled it all together from furnishings, paint colors, window treatments and accessories. Master bath she advised on paint and window coverings. Both areas turned out beautiful. Last year we renovated our kitchen and family room areas. Again, Sues work was fabulous. I highly recommend Sue for any design project and look forward to working with her in the future.

Pa
Review №22

I can always count on Ethan Allen to get the job done right. The delivery gentlemen are always polite and know exactly how to handle the items. From the design associate to the delivery staff everything is handled perfectly. I love EA.

Mi
Review №23

Kristin Forster is the best! We wished to update our bedroom condo in Bethany Beach. We live in Annapolis and traveled to Towson store because of Kristen responsiveness to our request for a consultation. We had picked out a bed from the website but had no clue what to do next. Kristin took much time to first understand our needs, goals and personal tastes. What impressed us was her encyclopedic knowledge of the Ethan Allen resources. She impressed us with her competence and the excellence of her suggestions. She has been with Ethan Ellen for 30 years. She seemed sincerely invested in making us happy with our choices. We ended up with a fully furnished bedroom, including artwork, and window treatments. She spent much time with the dimensions of our bedroom making sure everything would work. Kristin made herself available and accommodated our schedule to make it easer to finalize our choices. It was a pleasant experience and fun working with her. We would highly recommend her and will give her name to our friends and colleagues.

Li
Review №24

Sarah was an absolute delight to work with. She was professional, patient and accommodating. Her design advice was invaluable as I was downsizing into a smaller space and trying for a more transitional style while keeping some of my traditional furniture. I am delighted with my new dining room furniture and looking forward to delivery of my new coffee table and rug for my family room. Sarah has kept me posted on the process and the delivery time line. I will definitely go back to Sarah if I need more design advice. The delivery team was also punctual, competent and professional.

Pe
Review №25

I worked with Kristen Forster on two separate design projects and she was excellent. She had great suggestions, and was very easy to work with. All of our items came on time ( some a little early) and we are very pleased with how it looks. Can’t recommend Kristen enough

Ka
Review №26

Kristin Forster took over our furniture order as our primary sales contact during this Covid-19 situation. She is overseeing operations and sales for the store in Towson and providing quality service throughout this process. Kristin continually provides updates to us relative to our order and promptly follows up with us. We appreciate having her involved.

Na
Review №27

I have virtually no ability to select fabrics that would compliment each other in a room. Our furniture has always “matched.” Lynaes guidance and selections of fabrics and a carpet will transform and update our family room. She was patient and encouraging throughout this process. I highly recommend her for your next project!

rh
Review №28

I am very pleased with the service I have received at Ethan Allen from the greeting you get as you enter to the very attentive service you receive from the designers. My designer, Ms. Lynae Henderson took time to get to tour the store with me to get an idea of the style I like and worked expertly to fulfill the look I was aiming for in my dining room. Needless to say I will be using her service again as I update other rooms in my house.

Bu
Review №29

When we walked into the store we had literally sat upon hundreds of chairs with clear specifications in mind. Sarah helped us focus on two possibilities and ultimately the best chairs to fit those specs. The one thing we had not done is figure if the chairs picked would fit the space well. She offered an in home design visit and with her visit cemented the placement of the furniture in the room with the pieces that we loved there already. She worked with our budget and gave us a 6-8 week delivery window. We were thrilled when the chairs arrived after 2 weeks instead. The whole process was satisfying and we would definitely work with Sarah again. So great to work with someone who listens to what we want.

Ur
Review №30

Mary Alves was outstanding, I would not use anyone else. She was able so put my vision together where no one else could. She was extremely informative and kept me informed at all times. I had hired a decorator before I went to Ethan Allen, I wish I would have gone to Ethan Allen first. I could have saved myself a lot of money.Thank you Mary!!!

Ph
Review №31

Rayma was extremely helpful

Do
Review №32

I just finished updating my living room. This is my first time purchasing from Ethan Allen and it was a great experience. Mary Alves was my decorator who not only listened, but had the utmost patience until we found the right fit. I was looking for a simple look with rich fabric that was both comfortable & modern.She was spot on with her recommendations; and simply a pleasure to deal with. She designed the whole room and did not pressure me to buy anything that was not right for me. Very refreshing. Furniture arrived quickly and she followed up to make sure I got exactly what I was looking for. Thanks Mary! You are the best!

A
Review №33

Rayma Waraich has been great. I visited the store a year ago and ended up very disappointed with the service and the attitude. Came back this year when I met Rayma via e-mail after looking at EA furniture on line. Im integrating new purchases with furniture I currently have and Rayma was able to pull together great recommendations based on what I like and what will go with the items i currently have and want to keep. Maybe I am picky - but Rayma didnt give me a hard time about it. My first delivery is this week - cant wait!!

Ta
Review №34

Kristin has been great to work with on two separate projects: updating our family room and decorating a newly finished basement! She took took the time to understand our vision, worked with the new fixtures we choose and existing pieces such as seasonal pillows we already had, and proposed fabrics that would work with our family and that would stand the test of time. Additionally, we had custom pillows made for bench seats around a fireplace and they fit perfectly! Kristin is very professional, accurate in her time estimates for delivery, and we highly recommend her!

Je
Review №35

Working with Kristin Forster has been the best decorating decision we have made. She knows just what we need to complete a project and encourages us to step outside of our normal and try something new.The quality of Ethan Allen furniture is incredible and having Kristin design our rooms has been the cherry on top.

De
Review №36

I recently updated a spare bedroom and worked with Kristen Forster. She was terrific with her knowledge of design and showed great patience. We met on several occasions at the store and even came to my house for measurements to ensure everything would fit the room.I look forward to working with Kristen again soon.

Je
Review №37

Kristin Forster’s customer service and design work is outstanding! I would recommend her to anyone! She also followed-up and told me the time frame on when to expect shipments. She is outstanding!

Ma
Review №38

Jill has been outstanding to work with. She is so efficient and has wonderful ideas.

St
Review №39

We recently moved and were in the market to furnish a new living room and dining room. Sarah Ragosta has been fantastic in helping us to realize two very beautiful spaces. From the start, she took the time to understand our style. She also brings a wealth of her own style and experience and helps to step in when we are at a loss. She has devoted her time and patience as we have slowly furnished both rooms in stepwise fashion. We have now been working with her for months, and are super pleased with how the living room and dining room have been turning out! I will also add that the delivery team and customer service has also been top notch.Looking forward to putting the final touches to both rooms with her expertise and guidance.

Bo
Review №40

Kristin Forster Towson Ethan AllenI went in to look at a desk my Mother had found in an advertisement. Kristin stepped forward to help us and we purchased a desk that has made a great addition to my home. Kristin helped me to trouble shoot the way to manage supplies with this desk and I cant tell you how easy and enjoyable the entire experience was. I am loving my new study and I have great memories of the support and guidance Kristin gave me during the purchase. She is experience, professional and has a great understanding of the products she works with.

Jo
Review №41

We loved working with the designers. Our first delivery was made and it is so beautiful!!

CA
Review №42

Kristen was great to work with and she really took the time to get insights as to my style and decor. Her furniture, fabric and accent selections worked out great. People always exclaim how beaurtiful my house is wheat hey come for the first time - all thanks to Kristen. Her attention to detail and customer service were extraordinary and she was always willing to be flexible too. I loved working with her and will specifically request her design services in the future when I need them for other areas of my home.

St
Review №43

We met Mary while browsing for a couch and are so delighted we did! She came out to our house, took measurements, talked about furniture, colors, and themes. We met her a few weeks later at the Ethan Allen showroom where she had drawn up diagrams of our living room, dining room, and bedrooms complete with the recommended new furniture and placement of the old. We have a king sized bed and a small master bedroom and her new floor plan has done amazing things for the space - opening it up and making it feel much more warm and inviting. Her furniture choices matched well with the antique pieces we wanted to keep. When all the furniture was delivered and set up, my husband and I were blown away with how amazing it looked. We would highly recommend Mary. She is delightful, creative, and experienced at home design. We had her focus on our living room and master bedroom and will definitely use her again in the future.

La
Review №44

Kristin helped us with every aspect or redesigning our family room. We bought many pieces of furniture and accessories. We love the way the room turned out. Kristen was professional and fun to work with. She helped us with picking out the furniture, fabrics and even new pillows for the sofa and chairs. She helped to arrange the paintings, books and nicknacks that we already had to work with the new furniture and shelving. I am looking forward to working with her again - I would highly recommend Kristen to help anyone with decorating their home or really anything they might need !

DL
Review №45

Kristin has helped us decorate our home for years. She goes above and beyond, and brings to fruition everything we ask of her. Neighbors and friends have gone to Ethan Allen because of what they’ve seen in our home. Kristin is the absolute best!

Ke
Review №46

KeithIf you decide to shop at Ethan Allen I highly recommend that you ask for Kristin. She is personable, great personality, easy to work with, and has years of experience in furniture as well as design. Great service is becoming a thing of the pass Kristin is amazing....

Ke
Review №47

We recently had Mary Alves help us with an update to our family room. She provided a great design that modernized the room, better utilized the space all while incorporating some of our existing pieces. We loved her ideas, her patience, and great customer service! We couldnt be more pleased.

Bl
Review №48

This is my second time working with Mary Alves on projects for my updated 1899 home. She has a great way of knowing my tastes and recommending both new furniture and ways to use my existing items. She always takes the time to make sure my wishes are understood and we work through a solution together. What a great experience!

Ci
Review №49

Sara Ragosta was amazing. I met her online and within minutes I trusted her design sense and support. She has followed our order through from placing it to the delivery and was there every step of the way. And we love our couch and dining room furniture, all custom and beautiful! Thank you Sarah!

Ka
Review №50

It was such a pleasure to work with Mariana Baralt on a project to update our living room. She possesses a maturity, a manner and a discriminating taste that belies her years. She immediately put us at ease.One of her first questions - very important one - was “what’s your budget?” We told her what would be replaced and a general idea of our tastes. She listens well and makes good suggestions. She was very good (and diplomatic) at guiding us to make better choices (and not necessarily more expensive ones).Mariana is very generous with her time both in the store and in coming to our home for consultation or measurement.We found her to be a joy to work with!

Na
Review №51

We are thrilled again with the design services of Kristin Forster! We worked with her years ago, and reached out to her again when it was time to refresh our Family Room. She took time to study our design preferences and color selections, made wonderful recommendations, and made arrangements to have our new furniture and rugs arrive in a timely fashion, well-within the timeframe shed given us. Her customer service skills and attention to detail are superb. Thank you!

Je
Review №52

Mary Alves was the ultimate professional and helped us with a great design for our living room. We highly recommend her and Ethan Allen in Towson. We had a very slight problem with our area rug and Mary arranged to have it rectified. We are so pleased with the level of service Mary provided and the quality or furniture purchased.

Ma
Review №53

Kristin Forster knew our furniture purchases were a big investment for our family. She visited our home, mapped out the specific placement of the items we thought we wanted, helped us choose liveable fabrics, and set up a floor plan that’s already making it possible for us to envision our next steps. She’s a true professional and gifted designer.

Em
Review №54

Worked with Mary Alves for the design of multiple rooms and we LOVED the experience from design to install. Mary understood our vision and offered great insights and ideas. Always responsive and provided great customer service with all questions regarding timeline and delivery. I would recommend and have recommended to friends.

Ma
Review №55

Great experience. Mariana Baralt was amazing to deal with. Her eye for design, professionalism & creativity made buying furniture easy. I will definitely be back to work with her in the future.

cy
Review №56

Kristin at the Loch Raven Blvd. location is awesome! Weve worked with her for several years and she is what everyone would hope to have in an interior designer- extremely creative, energetic, professional, and so very accommodating and willing to work around your schedule, including on home visits. We plan to seek out her services again in the future.

Ma
Review №57

Working with Mary Alves is a real pleasure. Her design ideas are wonderful and she keeps an eye on delivery dates to meet our expectations. Makes the process enjoyable!

Na
Review №58

Sarah Ragosta deserves a 5 star rating. She is competent, well informed, friendly, personable, and has a good memory. Within an hour we were able to select the chair that fit our specific needs with upholstery that will be durable, we have pets, and goes perfectly with our décor. Certainly will recommend her to friends as they decorate their new homes.

Sa
Review №59

Sarah Ragosta was beyond helpful - very responsive and creative. We love the design of our master bedroom. And hope to utilize her services again for additional rooms!

la
Review №60

I would never shop here ever again. The total process has been horrific and still have not received everything in 5 months. They could care less about you after your purchase and I spent a lot of money in their store. Would give 1/4th of 1 star if I could. POOR !!

Lo
Review №61

Our experience at Ethan Allen was quite wonderful. Mariana was quite knowledgeable about your products and was totally responsive to our needs. She was both professional and friendly. We thoroughly enjoyed interacting with her on our sofa purchase.

Jo
Review №62

The showroom in Annapolis is better. I reccomend driving to that location. Its worth the drive.

AN
Review №63

Back in Nov of 2019 my wife wanted to redecorate our living room with some New furniture. After what I thought was some careful research we decided to give Ethan Allen @ 8727 Loch Raven Blvd in Towson, MD a try. Let me say upfront Never Again.After several meetings with one of the designers Mary we chose a Sofa, Chair and Two custom Side made side pillows with the option of possibly ordering an Ottoman or Coffee-table once the furniture was delivered to see how it would all come together.Approximately 6 to 7 weeks into the project I hadnt heard from Mary so I decide to call her on her contact number. She informed me that she was No longer working for E A and was no longer in the Towson store. She also told me that ethically she could NOT contact me and say she was NO longer with E A. However, she did say It was the Stores responsibility to contact me and follow up on the design, progress, delivery and help with the added Ottoman or Coffee-table should we decide to purchase it. That never happened. To say the least I was very disappointed that she left and Very Very disappointed that NO One from the Towson store cared enough to call us about Mary nor did they follow up with her design and our purchase.When I called the store I spoke with Barbara. She assured me that she would pick up where Mary left off and help us with delivery, the 2 custom pillows and the added Ottoman/Coffee table if needed.Needless to say it went down hill from there. Each and every time I called I spoke to a different person and received different information. Returned phone-calls to me were very infrequent and never with the correct information. It was very frustrating.In early Jan i was informed that only one pillow came into the store and I could come and pick it up. I asked if I could wait until the 2nd pillow comes in so I could pick up both pillows up at the same time. NO Problem I was told. A few days later I received a call that BOTH pillows had come in. Within a few days of that call while I was driving near Towson I called the store and asked if I could come in and pick up both pillows. I was told “there must be some mistake because only one pillow had come in”.The so-called expected time frame for both pillows to arrive at the store would be the week of Jan 13th-17th. Unfortunately for me the second pillow never came in. BTW these two small pillows cost me over $400.00.On Jan 24th our furniture arrived. The delivery men and their customer service was simply the best. They were professional, nice and answered my questions. Unlike the women in the Towson Ethan Allen store.In the days that followed I made a few more calls regarding the pillows and all I got was the same old answer. “The second pillow is still not in and no answer as to when they expect it in.In Feb, nearly 12 Weeks after my original order was placed and a lot of frustration I once again called the store hoping for some good news. The woman I spoke to (sorry I dont have her name) proceeds to tell me The reason your pillow is delayed, they ran out of fabric and they are trying to find more of it. At this point i am really upset. When I asked her why, after nearly 3 month and all the back and forth phone calls was I not at least given the correct and truthful reason the pillow was not in? Her response was, I needed to understand that sometimes things just happen. Not having the original designer and not having enough material to finish the job was a good reason. It was one excuse after the other. Needless to say we had a heated discussion. She even had the nerve to tell me. If your not satisfied you can always go on Google and leave a bad review. So I took her advice and Here I am.Feb 19,20 I am still waiting for the second pillow.As for me, only time will tell if this furniture is any good. But in no NO WAY I would go back and buy the Ottoman and or coffee table from the Towson store. So if I were you, Stay away from the Ethan Allen Store in Towson, MD. Go buy it somewhere else.

Ro
Review №64

I am disappointed at the failure of client services to follow up numerous calls Ive made regarding a pending deliver.

Sa
Review №65

Kristin has done a beautiful job helping us update our home over the past couple of years, finding new pieces that work with items we treasure and bringing a fresh new look to our home. She got our style immediately and it has been a pleasure to work with her.

Da
Review №66

Kristin made it possible for us to transform our living room and dining room by adding just a few new pieces including sofa, two chairs, lamps and side table. She also helped us determine what to keep and what not to keep of the existing furniture and made great suggestions for artwork and custom pillows. Kristin also made several home visits.

Mr
Review №67

Horrible place to deal with.... worse customer experience ever! For being a high-end retailer you would expect a lot more..... You would think you were dealing with someone from Bobs Discount Furniture...

Ke
Review №68

I recently called the store to discuss an issue from a recent purchase. I had the misfortune of speaking to the Design Project Manager (Jill Lechner)- Disgusting demeanor. She spoke very condescendingly to me about a store related purchase. Her tone was extremely sarcastic. When I called back to request her supervisor info, I got bounced around and she was suddenly unavailable. I did discover that, of all things, she is the store manager (Towson, Loch Raven Blvd). She was very dismissive and hung the phone up, very abruptly, when we did speak. This was not at all what I considered to be a professional or courteous representation of the Ethan Allen Ive grown accustomed to. She was HORRIBLE. As a result of this interaction, I canceled a furniture purchase. I wont be returning and Ill encourage my friends, family and readers to follow.

Si
Review №69

Worst customer service, ever. Bought a couch and loveseat from this location. Loveseat was damaged and unable to be repaired. A request for a replacement was completely IGNORED. This ordeal has gone on for 7 months. Unreliable furniture at premium prices. Ethan Allen seems to be worried more about profit margins than satisfying customers. Our last purchase from them, period. Have since discovered Wayfair online. Much cheaper and if you have any issues, returns are a breeze.

Ma
Review №70

Our Ethan Allen personal designer was and remains to be Mary Alves of the Towson, MD showroom.From the very first time we contacted Ethan Allen and met Mary to the final delivery and placement of our furniture and rugs, we have been extremely pleased with her.Very soon after we first spoke with Mary, she visited our house in the late afternoon and expertly measured and quickly drew a perfect sketch of our family room which included her suggested designs and also her added idea of an area rug. We asked her to look at some other rooms and she again measured them, giving ideas of what to remove and where to place everything in each room. She measured and suggested 2 more area rugs for the living room and master bedroom.In the morning the very next day in the showroom, Mary shared a precisely expert computerized image of the family room designswhich she had already prepared (obviously at home the evening before), including her original sketch of the layout she first designed. She included the home visits suggested additional selections to replace some of our current furniture and also the precise placements of everything. The image presented a beautiful new family room design.We then observed pictures and samples and using our own and her ideas, we selected everything and also added protection plans.Mary then itemized the cost of each selection and the total cost.She gave us printed copies of every detail of the entire process.We signed a contract and she told us specific instructions of what to do and what to expect, including estimated delivery dates. We accomplished the total purpose of our visit.Mary is very pleasant, professional, assuring, quick, exact, a creative designer, and amazingly efficient!Her time frames for each item which included email updates were almost perfect.We simply love all of our always unique and beautiful Ethan Allen selections and wonderful customer service from Mary and Ethan Allens entire team throughout the entire process until all was exact and complete.Thank you so much for making this experience extremely satisfying. We plan to, and already have planned, continuing using Ethan Allen for products and designs.

Ja
Review №71

Gotta luv this place👍👍👍👍👍

Jo
Review №72

Repeat customer -- great experience both times!

Ny
Review №73

The workers at Ethan Allen Towson are great, they listen and apply what you want, just with their interior design input. I’m happy with the people I have meet and worked with here.

Ro
Review №74

Mary Alves is an extraordinary interior decorator. She has an artist’s grasp of color, arrangement, space and light while not imposing her views at all and respecting the client’s wishes in every way. She literally transformed the living room of an 1830 farmhouse for me. She keeps within budget and offers smart alternatives for what seem insoluble issues to an amateur. I recommended her to a university for interior design in the president’s office and he couldn’t be more pleased. If you are wondering what to do with a room or whole house, you should speak with Mary Alves at Ethan Allen.Robert Leavitt in Monkton, MD

Le
Review №75

Customer service was good. I ordered fabric for my furniture 5 weeks ago and still dont have it. I was promised delivery in 2 to 3 weeks.

Ab
Review №76

Barb Finney was a pleasure to work with. She is knowledgeable, detail oriented, and very accommodating of our budget and preferences.

Ge
Review №77

Ordered sofa bed and love seat in Dec 2015.sofa bed crushed in front. Ethan Allen replaced the sofa bed and the replacement has the same design error and it too has now a crushed front. We didn,t expect this kind of problem from this high priced furniture store.

Ro
Review №78

Everything is from China now. What ever happened to American furniture?

Me
Review №79

The couch I ordered was ready ahead of time, delivery was scheduled a week out for a three hour window. A day before the time was narrowed to an hour. I received a call in that hour telling me the delivery would occur in 40 minutes and it happened. Have nothing but high praise for every aspect of this experience!

Jo
Review №80

Ask for Jill shes the best!

W
Review №81

Very helpful

Va
Review №82

Highest store ever

Information
23 Photos
82 Comments
4.4 Rating
  • Address:8727 Loch Raven Blvd, Towson, MD 21286, United States
  • Site:https://ethanallen.com/on/demandware.store/Sites-ethanallen-us-Site/en_US/Stores-Details?StoreID=487&utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=487
  • Phone:+1 410-882-8830
Categories
  • Furniture store
  • Bedroom furniture store
  • Home goods store
  • Interior designer
  • Lighting store
  • Office furniture store
  • Outdoor furniture store
  • Pottery store
  • Rug store
  • Sofa store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:12–5PM
  • Friday:12–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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