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Detroit Wheel & Tire
1027 E 14 Mile Rd, Troy, MI 48083, United States
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Detroit Wheel & Tire
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Co
Review №1

I would recommend DW&T to everyone!! My wheel is now discontinued! However, they had one in a different finish. So they stripped it down and put the correct finish on it at no additional charge! They then had the wheel to me in the same amount of time if I would have ordered it from the dealer I previously used! I will always buy my wheels from DW&T for now on.

Mr
Review №2

I scoured the internet desperately searching for a new rim after one of mine was badly damaged. I tried to get the cheapest deal I could find... it didnt work out. Detroit wheel and tire was slightly more expensive and delivered SO FAST I could hardly believe it. Thank you so much Detroit wheel and tire.

Ri
Review №3

I was looking for some OEM wheels for my car, found their website. The selection was fantastic and Jason in Sales was a huge help in getting the right wheels, center caps and Lugnuts to match. Definitely will do more business here, you can’t beat the service!

Ti
Review №4

Detroit wheels was helpful in finding the right wheels for my truck. The original wheels had been damaged by local tire company when replacing the tires. Detroit was able to help me find the exact OEM replacement wheels for my truck. Their wheels also included a warranty that no one else could touch for that type of wheel(better than factory). Greatly appreciate their support and competitiveness on their prices.

To
Review №5

I went to Detroit Wheel and Tire to get a new set of tires for my car. I was unsure of what type of wheels I wanted and what would be best for my make and model. The manager, Scott, was patient with me and guided me through the different options and helped me find tires that I love. The experience at Detroit Wheel and Tire is truly start to finish. When loading my new tires into my car, there was a warehouse employee named Chris who was very personable. I would recommend Detroit Wheel and Tire to anyone.

Br
Review №6

Great customer service and speedy correspondence! Sold old rims, got best price around for them. Would use to buy or sell rims and wheels!

Ca
Review №7

Great experience. I would highly recommend this business. Professional employees made my purchase exceptional.

Pa
Review №8

Recently had a great experience with DWT. I did a wheel exchange (bought theirs at a reduced cost, and sent them mine in exchange). Doing this requires a deposit. I was curious how that was going to work. Well, it worked perfect. They were very fair about the cost to repair my wheels I sent them (2 had some issues, 1 road rash). I am very happy with the transaction. This was for a 2016 535i M Sport with Staggered Wheels. Highly recommend

Mo
Review №9

I have no affiliation with Detroit Wheel and Tire ... I found them through google when searching for a replacement Rim.My cousin is not mechanically inclined and had a screw driver puncture her wheel (yes her wheel) on the highway. The dealership was going to charge 5x the price of Detroit Wheel and Tire.I was skeptical, but I called Detroit multiple times and was able to speak to a real person each time. They quoted me 20 days to delivery due to refurbish time.My cousin ended up receiving the wheel within a week.My cousin lives 3 states away from me, but I was able to help her source a replacement wheel for 1/5th of the dealership cost.I could not be happier with the experience!

Ja
Review №10

Took a wheel in to be repaired after finding there is a shortage of my wheel type due to factory issues.My wife and I were skeptical when offered the repair option but, decided to try it. They got the rim repaired faster than promised, a plus. Was able to get us in the very next day to install the wheel, another plus. And, when we took the car out on the road, the shaking at 55 to 60 mph was completely gone. Plus, plus, plus.Great service, professionalism and speed and more importantly, the work was done to full satisfaction.

Ch
Review №11

I originally had a negative experience, but after talking to Scott he was able to turn it around. Scott listened to my concerns, and was very empathetic toward my whole situation. Thank you Scott for calling and demonstrating great customer service. When I need a wheel again I choose Detroit Wheel & Tire!

Ch
Review №12

Took both mine an my wife’s car here an Scott took care of me. He was very helpful and treated me as if I was family. Gave me a great deal an I will definitely be doing business here in the future

Li
Review №13

Just purchased 4 20 inch refinished wheels and 4 michelin tires ordered on the phone saw there listing on e bay have no complaints wheels are perfect and tires are what I ordered got prompt service came in within a week of ordering and they are oem wheels! Would buy again without he hesitation! !great service! !

LA
Review №14

Great experience with the company and service. They were professional and its clear they take pride in their work. I purchased a set of Lincoln MKX gloss black wheels for my 2020 Ford Edge ST and am incredibly pleased with the price and quality of the product. I received my order in less than a week. I would recommend Detroit Wheel and Tire to anyone and will be looking into doing other vehicles in the future.

ga
Review №15

Highly recommend. I had a hard time finding any black rims for my Traverse until I fund DW&T. I ordered the pvd black chrome and they are perfect. They are so shiny they look like a mirror instead of black. I love them. Shipping was quick and easy. They stayed in touch during the whole process.

Bi
Review №16

Great experience! Jason Busti from internet sales was a pleasure to work with. We had an issue with the wheels I originally wanted and was able to get me a better set that look amazing. They were OEM for my dodge charger and the price was amazing. In this day and age it is hard to get great customer service and products but thats what they delivered to me. Highly recommended.

Sa
Review №17

Took some wheels in for refinishing, dealt with Baraa! Best customer service provided and the best prices. Will definitely be going back if I need anything.

ri
Review №18

I purchased the wheels outright. Had to wait a few days but it was worth it. Just an outstanding product. I waxed them inside and out and could not find a flaw. Shipped in very sturdy boxes which I am using to store the wheels I removed. The wife really digs them too.

Pa
Review №19

My experience with Detroit Wheel & Tire was HORRIBLE. I called to order a 2014 Kia Soul replacement rim. Getting this done, Bryan Ogg, the Director of Internet Sales and Purchasing, provided a rim style that was to be the OEM 2014 Kia Soul rim. On receipt, it was an incorrect rim. I was already at the tire stop to have the tire mounted only to find out it was not they correct rim. I advised Bryan that was not the correct rim. He stated to me, I had to purchase another and then I would receive the correct rim. Keep in mind, I had the incorrect rim. Having to purchase another rim before I could get the correct one. So, I asked why should have I to pay for another rim before I could get the correct rim. I had already paid for the rim I had in my possession. So replied, you would have to pay for another and on the receipt of the incorrect rim then I could receive a refund. The way this was handled was ridiculous. I had to pay $52.63 to UPS in order to get my refund for the incorrect rim. Bryan stated it was my responsibility to return the incorrect back to them. Now remember, Bryan supplied the rim order number for this incorrect rim. I had to call into Detroit Wheel and Tire to inquire about my refund. So, I asked about it. I was told it was not showing receipt of the rim. At that time, I was told I had contact UPS to track the package. I contacted UPS and told it was received on July 19th. So, I called back. I was told at that time, it was noted on my account, it was received. That was there way of being dishonest and giving me the run-a-round. They were aware of having the returned rim in there possession whenever I initially called.The individuals at Detroit Wheel and Tire are liars and about game playing. Never use them. Spare yourself of this sort of nonsense.I would NEVER RECOMMEND Detroit Wheel and Tire.I AM recommending CarParts because I went through them to purchase the correct OEM 2014 Kia Soul rim. I had the CORRECT rim within 2 days of purchase. NOW THAT IS GOOD BUSINESS!!!

Fi
Review №20

Want to say thank To Scott who helped me with my wheels best service, my wheels came out amazon better then dealer, I would 100% recommend this place to family and friends, scott was very Professional and made sure everything was ok with my wheels . thanks once again best Filippo C .

Ja
Review №21

I went to Detroit tire because I had a flat & dealt with Baraa. He was so helpful & knowledgeable. He helped me find the exact tire I needed for a great price. Would recommend this place & Baraa to anyone looking for new rims or tires.

wa
Review №22

My experience at Detroit Wheel & tire was good 👍. The waiting area was clean and comfortable, and best of all, they started working on my vehicle at the time of my appointment. I was in and out, in a short period of time, I would do business withDetroit Wheel & tire again.

bo
Review №23

Last week, I dropped off 4 ’12 Shelby GT500 Performance Package wheels (staggered) to be fitted with new Michelin Pilot Sport 4S tires and new Ford Performance TPMS sensors that I provided. In addition to new tires (better price than Tire Rack and other Detroit area tire chains), I had the wheels refinished and they look phenomenal. As always, I work with Sales Manager, Bryan Ogg. In recent years, he has located single used low mile replacement tires for several late model vehicles, new single replacement tires for my summer performance tires, refinished individual wheels (curb rash) from my Edge and Mustang and fully refinished a set of Boss 302 wheels. Bryan is a pleasure to work with, takes care of customers, delivers outstanding results and excellent pricing too. THANK YOU BRYAN and Detroit Wheel and Tire.

Ja
Review №24

I needed a satin black replacement wheel for my Ram 1500. I am a bit obsessive with detail. The wheel I received was perfect. I am super happy and will continue to use Detroit Wheel & Tire for any future needs. Thanks Bryan !!!

Jo
Review №25

Its rare one takes the time to actually leave a positive review for a business these days, but Detroit Wheel & Tires deserves my time. Scott Alexander at Detroit Wheel & Tire went above and beyond with our order. His attention to detail, his desire to ensure the customer was happy with the product, and his customer service was nothing short of the definition what every business should strive for. Whomever said customer service and attention to detail is dead hasnt shopped at Detroit Wheel & Tire and dealt with Scott Alexander.

Ay
Review №26

They refinished the rims on our Porsche Cayenne Turbo and I can’t explain how amazing the transformation was for these wheels.I posted a picture of them to google so you can see.I thought that the only chance I had was to replace them but they were able to make them look like new again!Highly recommend.

Ma
Review №27

Yet another excellent experience...I came in last week and Joe V and Brian set me up with a great set of Michelin tires. Joe V went above and beyond in presenting many different tire options, allowing me to easily make a educated decision. The tires were balanced and installed perfectly, and they now make my vehicle feel like new again.3 years later, the chrome rims are holding up nicely without any corrosion, even through the brutal salty winters.You cant go wrong here folks!

Ja
Review №28

My tires were down to the bone, and I needed to get new ones. While I was at it, I also thought itd be nice to get some new rims with a glossy black finish as opposed to the chrome ones I had. I had never dealt with wheels before, and spent a week looking for ones that I was comfortable with, and that brought me to Detroit Wheel & Tire! It was really close to Oakland University, so one day I popped in with some questions and an estimate and the sales person who helped me - Kirk Wimple, who I highly recommend - went above and beyond to ensure I had a smooth transaction. He worked with me in getting my wheels ready, and helped me out a lot with the exchange option since I had to pick up the rims and have them installed at my local auto place then bring back the old ones. I was incredibly stressed over the prices I had to pay for 20 black wheels for my truck in store and online at other places, but Kirk gave me a super reasonable price and I am beyond satisfied with the finished product; couldnt ask for anything better. The rest of the staff at DW&T are also very chill; I remember asking questions to Kirk and other sales people would immediately chime in with answers and their personal input - that was incredibly cool. Huge thanks to the staff here for helping me, would definitely recommend to anyone in the area whos looking for new wheels.

Do
Review №29

Excellent staff and products. I purchased PVD chrome coated OEM rims ( OEM from factory originally were silver/grey painted aluminum ) for my Cadillac CTS4 over 5 years ago and they still look outstanding ! They have the Roadforce tire balancer which is excellent. I live in Toronto Canada and these rims stood up to some very salty and harsh winter roads. I highly recommend.

Mi
Review №30

EXCELLENT tire and wheel combo deal! The 20 chrome wheels for my 2015 Ram 1500 were used but in good condition, a few scratches. And they all had the tire pressure sensors. The 20 Bridgestone Dueler A/T tires came brand spanking new, balanced and ready for my truck. So, if Id have purchased used wheels online, and I searched for two weeks, I would have spent at least $800 to have them shipped, and they may not have included the sensors. The tires (UNmounted, UNbalanced and after taxes) would have been over $1000 (Tire Rack pretax 4-pack price is $995.24). And I got this great package deal from Detroit Wheel & Tire for a tad over $1200. I live in the area, so no shipping $$! Awesome! Dont buy until you do your homework!

Cu
Review №31

I scuffed my rims up n now they look better than new, thanks Detroit Tires

Sh
Review №32

I did the wheel exchange option and had Detroit Wheel and Tire install everything. I must say I am thoroughly pleased with my vehicle. Everything was nice and smooth.

Ty
Review №33

Ask for Baraa! He helped me find the perfect OEM rim to replace mine after a massive pothole ruined the original. Thanks again man! I was in and out in 30 minutes!

Ba
Review №34

This place is wonderful to work with and fast in everything they do I couldnt ask for a better experience. I got exactly what I wanted and it was shipped to the house in a day.i would recommend this place to anyone looking to change up their rims.

Wi
Review №35

I dropped 4 wheels off . One week later they called and said all wheels are finished. Talk about a fast turnaround . Detroit wheel and tire rocks.

Ch
Review №36

Fixed bent wheel in under an hour...clean lobby, helpful staff.

Ni
Review №37

Great experience with the company and service. They were professional and its clear they take pride in their work. I did the wheel exchange offer and am very pleased with the price and quality of the product. I received my order in less than a week. I would recommend Detroit Wheel and Tire to anyone and will be looking into doing other vehicles in the future.

Ad
Review №38

Went to have my wheels balanced a month ago, had some bad vibration on and off. They are on the heavy side being aftermarket casted wheels, so mistakes can happen easily. Been dealing with the bad vibration for a month because Im out of town on weekdays when they are open. Took advantage od my day off, showed them the recipt and no questions asked they fixed it. Feels amazing compared to before driving the car. Friend recommended me to go here because they always stand behind their work.

Ke
Review №39

Outstanding service, outstanding prices, definitely a customer for life!

Jo
Review №40

The product I received is fine, but the service and communication is lacking. I called to inquire about a wheel that showed was in stock online. I specifically was using Detroit Wheel and Tire because I am local to Michigan and needed the wheel asap and figured I would save on shipping. I was told it would be available on Friday after calling on a Thursday. Unbeknownst to me, the wheel had to be shipped from another vendor to the warehouse in Troy. When it did finally arrive on Tuesday, nobody bothered to call me to let me know it was in. I highly recommend that you ask and make sure the wheel is in stock at the facility in Troy if you need it immediately. I could have saved time and money by just ordering it from a different seller online and paying shipping. (and saving my own time and fuel). The wheel I would have purchased online is probably the vendor it came from anyway. I was very vocal about my displeasure but was not offered any discounts or apologies. Just very matter of fact statements that that is just how it is.

Ti
Review №41

I just had Detroit Wheel and Tire PVD chrome my SVTPP GT500 wheels. I live in the metro Detroit area and put my car up on jackstands and delivered the wheels to them. They accept the wheels with the tires mounted and they dismount the tires there. Jason indicated it would be 3 to 6 weeks for the turnaround. They were completed in 4 weeks. The wheels are intricate and the finish is excellent. I completely satisfied. I would use Detroit Wheel and Tire again without hesitation.

Br
Review №42

Great customer service and rapid delivery!!

Mi
Review №43

Great place to get wheels from. Thank you.

Ri
Review №44

Ordered four wheels from Detroit Wheel and Tire, highest quality and great customer service. Shipping is fast and wheels are over packaged to avoid damage during shipping. Dealt with Jason through internet sales, very easy and accommodating to work with. Highly recommend this company if youre looking for easy ordering and high quality wheels.

Da
Review №45

I am fully dissatisfied with my experience with Detroit Tire and Wheel!! I would highly recommend that you think twice about ordering anything on line from them. Not only did they give out misleading information on their website on what wheel I was ordering, they created a level of confusion on where my delivery was to go. I have never experience this disinterest from a vendor on working through issues. Be very careful on looking at an image on their website and then understanding what you are getting. I ordered a wheel based on the photo, and when I got it, it was completely different in color. I called them and they even admitted that the photo was wrong, but they were not willing to pay for the shipping back to them to get the correct color wheel. Needless to say, I canceled the order all together. Amazed that they even have good reviews here on Google. Very poor performance on customer service.Stay away from on line ordering from them. Period!!!

Je
Review №46

Took some OEM wheels here to get stripped, powder coated, skim cut, and clearcoated. I was worried the price was a little steep and I had never done business with them before, so it was a gamble- but when I got the wheels back a few days later, I saw quality work. Im really happy with Detroit Wheel and Tire and Ill be a return customer for sure.

Je
Review №47

Tuesday I came into Detroit Wheel and Tire tired from a long day, salesman Jason Busti greeted me and gave me the best customer service I received in awhile. All I wanted was a set of rims for my Dodge Avenger he sold me a package deal on rims and tires that saved me a lot of time, money, and aggravation. I wont hesitate to refer business to Detroit Wheel and Tire . Fantastic customer service!!!

Na
Review №48

Bent one of my rims a couple months ago and looked around for prices at nearby competing businesses. Baraa and his crew at Detroit Wheel & Tire gave me a fair and honest price. Baraa was knowledgeable and professional throughout the whole situation. He fixed my rim and when I came back to get my tires rotated, his team found out that my other rim was bent too! He took care of it instantly, without hesitation. I recommend him over anyone else!

Mi
Review №49

I thought I had a bent wheel, my mechanic agreed. DWT straightened three wheels on my 03 C230 Sport. UNBELIEVABLE difference! wish I had done it years ago. Not cheap, but if you enjoy driving a car in proper condition it is critical. DWT themselves were fine, no hassles.

Au
Review №50

Very dissatisfied, buyer beware items listed as in stock on their website arent actually in stock. Dont waste your time.

La
Review №51

The gall of this company to exploit people during the pandemic is clear. From the shoddy products a family member paid almost 1K for with UPS shipping, there is no follow through. Who sends lousy s@#$ and does not care or notice that the new items paid for should be in mint condition, etc.?

Da
Review №52

Excellent customer service from Bryan Ogg and beautiful finish on my wheels. Detroit Wheel & Tire took a set of 2017 Chrysler Pacifica Limited factory 20 wheels and had them PVD Chrome finished for me. Very pleased with the results!

Dr
Review №53

Had a dented rim on my vehicle. Read the website and it explained all wheels in stock would ship within 24-48 hours via ups ground. I called and verified my rims were in stock.I received an email 2 days later (latest I was explained would be shipped) to explain my wheels needed refinished and would add an additional 3-5 business days to process.My vehicle meanwhile is rendered useless until I have a new rim put on. I reached out to customer service the day after I received an email (Friday)and didnt receive contact back until Tuedsday (a week after I placed my original order). The email stated the rims they refinished were unsatisfactory and they would be adding an additional 3-5 bus days before shipping.This is nearly a 2 week process to ship instead of the 24-48 hours promised by the website. They refunded my money without hesitation. Never recieved a product to review. Commenting only on shipping and lack of communication.Overall unpleased with this company.

Pa
Review №54

Excellent service and courteous salesman, I literally hung with another company and called these guys right away and took care of mine like a champ... got me Mini Cooper tires at a great price.I’m a happy guy

Ca
Review №55

Bought an 08 Titan a couple months ago with terrible 24in chrome rims. Looked online for OEM Titan rims. Detroit Wheel & Tire was by far the best choice from other companies. Got a set of 4 wheels and tires. Installed an aftermarket lift just in time for my new black OEM wheels. 100% satisfied!

Sc
Review №56

I placed an order for wheels for my Imapla. There was an issue but they corrected it and apologized for it as well that to me shows a lot and I will deferentially in the future deal with them again. First class service.

Mi
Review №57

SIMPLY PUT ..... Detroit Wheels is the MOST professional,service oriented company you will find. After owning 20 plus cars in my lifetime and thousands of dollars to make them MY car look no further. Trust me they know and stand behind every sale they make.....kudos to Brian Ogg in sales!!!!

La
Review №58

I ordered a replacement wheel for my 2009 BMW 328i,it took 2 days to arrive due to extremely cold weather conditions, it usually take 1 according to Mark who was the representative who assisted me. I spoke with another representative name B as well,both were very professional down to earth and helpful. My wheel arrived I took it to discount tire to have it put on and it looks and runs good. Give em a go if u are looking for wheels.

Ab
Review №59

My prior experiences with tire and wheel shop was always about the money first but then I found this place and will never go anywhere else. They seriously go over and beyond to insure customer satisfaction! I Dealt with a very kind gentleman that goes by the name “B” and I would really recommend this place to anyone in need of wheel and tire work

Za
Review №60

Found this company on EBAY. Very good to work with. They took very good care of me. I would recommend to others!

Po
Review №61

These fuys were cheaper to fix a tire than anyone and anywhere

Ta
Review №62

Found the EXACT wheels and tires I was looking for through their eBay site. Would have had to spend twice the amount on the same items through the Jeep dealership. Amazing deal, EXTREMELY fast shipping, super responsive and helpful with my questions/concerns. Synced perfectly with my new 2015 Grand Cherokee. They look great! Thanks Brian!

De
Review №63

Had great service and the finished product was excellent. Bryan responded to all of my questions and the time frame he told me was spot on! Would highly recommend! I work in a repair facility and we were trying to match a custom wheel, Detroit Tire and Wheel filled the bill!

So
Review №64

Excellent experience from start to finish. From the moment I contacted them, they presented me with many different options to fit my wants, needs and price. They were even able to locate the exact set of wheels that I could find nowhere else for a price that no one else could even come close to matching. Joe, Baraa, and the whole team were very professional, courteous, and helpful. I felt like I was their only customer as they address and answer any questions or concerns you have immediately. Joe even spent a considerable amount of time on the phone after business hours with me to make sure I got exactly what I wanted. If you’re in the market for anything wheel and tire related, this is the place to contact or visit. They make sure you get exactly what you want and if something isn’t exactly as you want, they offer to make it right no questions asked. They’ve earned my business and I’ll be a repeat customer any time I need tires or wheels. Shipping was also lightning fast as well. 2 days from the time they got them into their facility to my front door.

Gr
Review №65

I had a great experience with Detroit Wheel & Tire. We had a lease car being turned in with damaged wheels. DW&T did a quick turn around re-manufacturing the two damaged wheels and put on a full set of new tires. Price was great in comparison to buying new wheels and they looked brand new. Joe was great to work with in the sales department. I highly recommend this company and I would use them again. Joe G - South Lyon, MI

ja
Review №66

Very pleased with the entire purchasing experience from beginning to end. Bryan from internet sales is helpful and friendly and responds to your questions almost instantaneously. Im very happy with my wheels and will recommend Detroit Wheel and Tire to my friends and colleagues who are looking for a new set of wheels at a very fair price.

th
Review №67

Best price by far for a new rim. Some places where quoting me $700, others $425 for a used rim. Detroit Wheel and tire was $350 for brand new rim only took 30 minutes to change out. Very good customer service.....ill be going here from now on

Mi
Review №68

Great, great experience. Had many questions concerning my current wheels in which the chrome was separating, and the PVD process and availability of wheels for my vehicle. Kirk did an outstanding job answering all of my questions. When I arrived to the shop everything was ready for me, and the complete process done in less than 2 hours. The whole staff was friendly and professional. Clean facility. Will recommend to others. THANKS DWT!!

Mi
Review №69

I had all four wheels reconditioned, they cleaned them up utilizing a couple different techniques. Straightened and balanced the wheels....then painted them gloss black. Not only have I received several compliments, 100% improvement in the my SUVs ride.Detroit Wheel & Tire is the Best Professional Wheel & Tire retailer.

Ja
Review №70

Bought a set of rims online.... One has a crack in it from hitting a pot hole already! Junk

D
Review №71

I am so greatly pleased with how professional, efficient, and timely Detroit Wheel & Tire has been for me. I will most certainly recommend to everyone.

Ma
Review №72

DO NOT PURCHASE THROUGH THEM! They say they have things in stock and then when you make the purchase (give them your money) they will tell you that it is not available. Then they will tell you the item is shipping and will arrive on a certain date and then when you called because you have never received a shipping confirmation they will tell you again that the item that they said was available and shipping to you is once again not available and theyre still looking for something. Dont waste your time. Awful experience!

L
Review №73

Extremely friendly, fast service. I am an annoying customer - Bryan was patient and took the time to answer all of my questions. I was a bit nervous ordering from Ontario, but everything went smoothly and I saved a lot of money. Chevy dealership wanted almost 700 for the same product. Even with the exchange rate and shipping, I saved over half. Definitely will be ordering all of my tires and wheels from these guys.

Da
Review №74

After hitting an Alabama pothole (more like a crater) I ended up with a bent rim. I purchased a reconditioned OEM rim and I couldnt be more pleased. I highly recommend Detroit Wheel & Tire and will purchase again from them. Customer service was helpful and professional. Pricing and shipping costs were quite reasonable.

Sh
Review №75

Placed an order on Thursday and was told my rims would be here on Tuesday. They came on Saturday I will continue to order from them. They are the best. Thank you for the awesome service. Dont think twice. I saved over $1000.

Ad
Review №76

So far so good. Easy to drop off a set of rims. I was told 48 hour turn around time they do have an expedite service but 48 hours seems pretty fast.

Ro
Review №77

They seem to have a good reputation as far as product goes from what I have found online. I was ready to make a purchase from them, I just had a question about a special request. However, over the past few weeks, I have chatted with 3 different people on their online help chat box, and each time they tell me they will have to get with their Internet Sales guy, and get back with me. That has never happened. I understand sometimes things get missed, but 3 separate times now? It would be hard for me to trust their support with any purchases now.

Ch
Review №78

When I received my product it looked as I expected. No complaints!!

La
Review №79

Great Experience! I purchased a set of 4 new OEM take-off wheels and tires for my Lexus. They were shipped immediately and arrived as promised. One of the wheels had a slight vibration, which my dealership said couldnt be balanced out. I contacted Bryan at Detroit Wheel and Tire and he was great! He sent replacement tires right away and reimbursed me for the cost of mounting and balancing the new tires. The customer service was terrific, they stood behind their product and did what was needed to make my experience positive. It is easy to earn five stars when everything goes right, it is much harder when there is a problem. Bryan, you earned all five stars! Ive seen reviews from the past that were not so positive. My understanding is that they are under new management and it is shows!

Me
Review №80

Very pleased with the entire purchasing experience from beginning to end. Bryan from internet sales is helpful and friendly and responds to your questions almost instantaneously. Im very happy with my wheels and will recommend Detroit Wheel and Tire to my friends and colleagues who are looking for a new set of wheels at a very fair price.

Mi
Review №81

I have done business with them multiple times locally and each time everything worked out great.

Ju
Review №82

First off, if I could give them a no star rating at all, I would! This place is a boarder line scam website. They are not professional whatsoever. This is from experience. If you need them shipped somewhere else out of state i would not recommend buying from them. They will lie about shipping and tell you what they want to hear. Even the head of the shipping department has no idea what he is doing. It almost took a month to receive my wheels, granted i was told they had ship three different times. They still probably do not know that i have receive my order because they suck that much. USE SOMEONE ELSE!!!!

Bo
Review №83

They did an excellent job on my BMW 650i Rims complete refurbishing .Very professional and courteous. I highly recommend them!

Er
Review №84

Joe Bianchi - and Detroit Wheels are Simply The Best! Absolutely Great Experience with the Team! Their Knowledge, Understanding - and Professionalism are Second-To-None! I am Very Pleased with my PVD Wheel Purchase! I Definitely Look Forward to Doing More Business with them again soon......Would Definitely Recommend them; especially for anyone Not Too Familiar with All The Options Available Today - and Require Very Professional Assistance. Joe was Very Calm, Knowledgeable, Professional - and Responsive to All My Needs. Very Much Appreciated!Ernest

Ka
Review №85

DONT GO HERE IF YOU WANT ANY TYPE OF PROFESSIONALISM OR CUSTOMER SERVICE. I finally got the wheel I ordered a month ago today! They continued to delay my order more and more until a month had passed! I was completely disgusted with their customer service. The staff is aggressive and rude and I would not every purchase from them again. And on top of that the wheel I received was not even similar to the factory wheel which is light gray and brushed metal where the wheel I received was dark gray and chrome. An awful expirence.... throughly disappointed with your company.

Ja
Review №86

Amazing deals and experience 11/10 recommended

Pa
Review №87

Purchased a set of wheels from Detroit Wheel and Tire. 4 of the 5 wheels I ordered were bent. One of the wheels was so bad that the tire shop manager refused to install it.He showed me how bad the pothole bend was I the balancing machine.There was no damage to the box and Danny tried to play dumb saying it was damaged by UPS. I dont think so... Especially when there was no damage to the boxes. These guys are scamming UPS and putting the blame game on the courier people. This is wrong and a bad way of doing business.They are betting that most customers wont make a big deal about the bends which are on the rear of the wheels.And from what Ive learned there is a degree of risk involved when repairing bent wheels as they can crack.If you are the owner of Detroit Wheel and Tire and reading my review, please place a disclaimer on your website letting customers know that there may be pothole bends on the rear of the wheels. This would avoid so many people from getting upset. I just read a number of other complaints from customers experiencing the exact same issue as me so this is no coincidence.

Al
Review №88

KAT NEWMAN IS SOOOOOOOO AMAZING, HER AND I HAVE BEEN DOING BUSINESS FOR YEARS FINDING SOLUTIONS FOR CUSTOMERS NO ONE ELSE CAN, WOULDNT WANT TO WORK WITH ANYONE ELSE!!

Aa
Review №89

Emailed DW&T with an inquiry to refinish my Fiat Abarth wheels. Bryan responded quickly with the information and a price that was reasonable. I brought in my wheels in rough shape from the prior owner. DW&T unmounted old tires, stripped, refinished, powder-coated, ordered new tires and mounted and balanced the new tires all in one week. The work/finish is like a factory finish. The pricing very fair. The customer service exceptional. I got my wheels home and I had made an error and overlooked the balancing weights they were black on black wheels and I did not see them, emailed Bryan and he said if there is a problem Ill come get the wheels Turns out there was no problem but just my eyes (weights were there) and just that offer from Bryan will make me a repeat customer. Thanks Bryan Ogg and DW&T Staff !!!

Sa
Review №90

Excellent customer service from Bryan Ogg. I had some adhesion issues with the PVD coating. Typically you get some problems claiming work under warranty, but Bryan was first class., we looked at the conditions of the wheels and without hesitation Bryan acknowledged the concern and handled it. I had one wheel with road rash - which is my responsibility, but the whole situation was handled perfectly by Bryan. My sincere thanks

Lo
Review №91

Have to give it a 2 star. Im sure they are great but due to making a order online and even talked to a guy named Joe about my order. I then placed the order on the phone with him, then he had the invoice emailed to me, but with out notice they cancel the order without a phone call or message why they did so. I found this out 3 days later when I should of been able to pick my order up!!

Ki
Review №92

I purchased some aftermarket wheels at Discount Tire and all four were bent and chipping in only 8 months. I went to Detroit Wheel and they got me into some 20” OE wheels that look awesome on my Charger. I was worried about buying these online without actually seeing them, but I was definitely impressed. I got exactly what the eBay listing said. Detroit Wheel and Tire is the only place I will go for wheels.

Wi
Review №93

They fixed my wheel, mounted the tire and put the whole thing back on. Feels good to have everything fixed quick and easy. Friendly people as well!

Ba
Review №94

Extremely customer-service oriented and very prompt in returning my phone calls with information.

Ju
Review №95

Prices on the company website does not reflect actual price. IT issue resulted in my purchase being four times the previously stated cost which means no rims for me from DW&T. Good company, but bad IT systems will definitely turn me off from trusting the website anymore.

St
Review №96

Amazing service, fast and best quality in the business. Thanks to Baraa, Eric, Scott and the entire team. The refinish of the Porsche 911 wheels and caps look perfect!

Ro
Review №97

I contacted Detroit Wheel & Tire about buying a set of 20 Camaro SS wheels. I spoke with Bryan, in internet sales and he gave me a price that was acceptable to me. He sent me the labels and two days later they were on their way. Contrary to some reviews Ive read, my experience wasvery professional, quick and pleasant in every way. I would recommend them to anyone in the market of buying or selling a good set of wheels.I will use them again whenever I need to replace or sell my wheels.

De
Review №98

Its been some time ago, but I cant believe I forgot about my review on this company. I have a New LTZ 2015 impala and my tires and rims (factory) was stolen. After days of research I found this company..something told me to search this state because Im originally from MICH. Anyway, I got my tires and rims from this company. Everything was brand new, and my rims are same pattern as originals but look hella better; IJS. The shipment time was very reasonable and I also ordered locks for my rims. Again my factorys was stolen not aftermarket.... I was really hurt when this happened but Detroit Wheel & Tire helped out. Thank You DW&T for the quality products and excellent customer service....

Ma
Review №99

I recently exchanged OEM wheels for PDV black chrome and I was pleasantly surprised at the quality and look. Very fast friendly service and easy exchange and I was quickly refunded my core exchange fee. I really wanted to maintain my original ride quality with a custom look of wheels and it did just that!

cr
Review №100

Overall great people and company to deal withGot my rims as described and they were better than I expected!! Would recommend buyimg from them over any other company hands down

Information
99 Photos
100 Comments
4 Rating
  • Address:1027 E 14 Mile Rd, Troy, MI 48083, United States
  • Site:https://detroitwheelandtire.com/
  • Phone:+1 248-545-8862
Categories
  • Wheel store
  • Auto body parts supplier
  • Powder coating service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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