From beginning to finish this collision shop by far exceeded my expectations. I can not even list all of the wonderful things they did for me. Marie went above and beyond to keep me informed and updated weekly on the progress of my car. I will never consider taking my car anywhere else. I received A++++++++ service. The people that run this shop truly treat you as if your part of the family. I will be recommending them to all my family and friends. Look no further- this collision shop is the ONLY place you need to take your car. The entire experience and service was outstanding!!!!!!! Thank you to the action auto team
Do you want a good collision shop? They are all around... Do you want the best collision shop with the best staff, management and hands-on owners? This is where you want your repairs done! We moved to Ohio two years ago, and we still bring our dents, bumps and scratches here!
This the 2nd time I have used Action Auto and have been very impressed with the customer service and quality of work. My Parents have also used them, in fact it was my Father that recommended that I use them.While I dont want anymore dents in parking lots, if something does happen, I know where Ill be going.
Awhile back, I brought a replacement front bumper to Action Collision to be painted to match my car. I was beyond happy with the excellent quality of the paint work and the color matched the rest of the car perfectly. Till this day, the paint still looks amazing. Recently, I brought in another replacement bumper to be painted, this time the rear bumper. And sure enough, once again I was blown away by the excellent quality paint job as well as the attention to detail. The bumper looks brand new like it just came out of the factory. All of the employees and techs are very friendly, knowledgeable and professional. They went above and beyond to make everything right for me. Action Collision is truly the best place to take your vehicle in for body work or paint services. Action Collision, you have yourself a happy and returning customer. Thank you.
Best collision and auto service around. Have had 2 cars repaired there and their work is awesome. They even detailed the inside of the car when it was done!! They call you every 2 days with updates on your car and when you will get it back.
Very professional. They kept me informed with updates on progress plus they went above and beyond my expectations
Mike and his team were easy to work with and did a great job repairing our vehicle. They exceeded my expectations across the board!Ill definitely be recommending Action Collision to my family and friends.
Had them install hood pins for my 1999 mustang gt & they did an amazing job and I couldnt be happier with the work! Definitely recommended ! Everyone was friendly n helpful, overall 5+ stars thanks again and thanks for the great work, Im more then pleased. Also they even fixed my fender that wasnt lined up straight for free ! Absolutely great place !
Awesome service with a great Staff. Christine, Marie, Nick and Mike took great care of us. I would highly recommend Action Collision for any kind of body repair. Work was completed when they said it would be and it looks great!
Nick, the technician who took care of my damaged goods was fantastic. My baby looks brand new and the attention to detail was extraordinary. Will be recommending to all my friends & family.
I have used Action Collision for over 15 years. They have always done an exceptional job.
Mike Kozey and his crew did an excellent job on some bodywork for my F150. Turned it around on time as promised and under budget. Was very happy with their service. Detailed the truck perfectly upon pick up.
Great work, very professional and finished early
Great staff. Very friendly and accommodating. Great price for a certified bump shop.
Incredible customer service. I was kept up to date on the work with updates every two days. Work was done before the promised date and was returned to me completely clean inside and out. The work is high quality. I will ABSOLUTELY be using Action Collision in the future if necessary.
Only shop that I take my rides to! Theyre like family. Excellent body shop A1
Excellent experienced, friendly good people.I had a part replacement and it looks amazing.Great price too.i recommend anybody who needs bodywork or interior work done to there car or truck to go there .
The best possible car care you can get. I will not go any where else!
About two weeks ago I was out for bit and somehow my truck was scratched along the passenger side in multiple places. I called up Action Collison and they got me in right away to look over the damage. Mike and the team worked their awesome skills and got my truck back to looking like it just came off the production line! This shop is hands down the best! Just check out their reviews and you will find a lot of happy satisfied customers... like me!
I appreciate their readiness to receive my vehicle and help me get a rental. They communicated well with me and did a beautiful job
It was disappointing to see the actual cost come in at 27% above the estimate (especially with the great majority of that being labor increases). The reception area was very nice and the people were friendly. The quality of work was good.
Great and quality service, at an affordable price!
I have Chrysler 2013 and I had accident I am very happy with the result, nick is very nice, his work is clean and very good. I recommend him.
Worked on my 62 Comit. Outstanding service. Highly recommend.
They did an awesome job with my jeep, They kept me up to date, and answered all the questions I had. Also before picking up, they detailed and cleaned everything, the car was shining brighter then the day I bought it.I highly recommend Action Collision!
They did a fantastic job with my car & just in general as well. They called & updated me on my car & text messages as well every couple of days. Completely satisfied with the service all around. Very professional work.
To your reply: You did repair a vehicle of mine in the past and there was a few flaws that I wasnt happy with. After trying to repair them, they werent fixed. The vehicle at the time was a lease, so I said forget it, Im done wasting my time.The quote did seem high and to me a lot of extra stuff to be done that didnt seem necessary.I did receive a quote cheaper that is closer to my work, so I decided to go with them.
Did a great job on my Jeep. Service and overall customer experience was fantastic. Action communicated with me during the entire experience. They also set everything up with the rental vehicle. Pretty impressive experience...
I implore you to get an estimated date of completion from this shop up front if youre paying for your rental. I dropped my car off for some body work last Monday (1/30). I did not get an estimated time of completion up front which I thought was strange, but they said theyd have an update in a few days. This was important for me as I was paying for my rental out of pocket (250/wk). I called the shop Thursday and they still didnt have an update, but they assured me that Id have something Friday. I called Friday and still they didnt have an estimated date of completion but they said they would on Monday. I called Monday and nothing. I called Tuesday and still nothing. At that point, I just decided to pick up my car and take it somewhere else because thats unacceptable. The estimator from the insurance company said he wasnt contacted until 1/2 on Thursday.
Easy to schedule appointment and they took care of all paperwork with my insurance. Will be using them again
I took my car here I few months back it was recommended by my insurance company. Allstate (My insurance company) set up the time to take it in. Action collision set up the time for the rental car company to pick me up to get my rental. From the moment I dropped my car off they let me know what the estimate was and also let me know that could change depending on the additional damages once they took the door apart. They kept contact with me every few days additional funds were needed to fix my car but I never heard a thing about it they delt directly with the insurance company! This was the most stress free experience I have ever had. Once my car was ready they called me and let me know. I told them I would com the following day. But I changed my mind and let them know I would pick it up. I got my car it looked and sounded (by the slam of the door ) brand new again. They were so apologetic because they didnt wash it because I told them I was coming the next day. Which I didnt mind in my eyes the car looked Great! They were super personal, nice, friendly and welcoming. This would be the only place I take my vehicle for repairs for collision damage ! Very clean and inviting environment! KEEP UP THE GREAT WORK YOU GUYS ROCK!
These guys are artists.I just got my car back, and it looks as good as the day I bought it, 8 years ago. Often I notice where there is some little miss match, where the color is a little different, a transition problem, orange peel, dust in the paint. With Action - no problems at all. The car looks factory fresh. It couldnt be better. I cant find any evidence of the repair, other than the paint looks perfect.They have great service too. They explained everything to me, walked me around the car before and after, told me how long it would take, and regularly kept me up to date on the status of the car. Quality work, and quality service.And for long term durability - Ive use Action for 25 years, so I know from experience that their work stands the test of time.
Jeff was helpful and professional. I would highly recommend Action Collision to anybody.
Very easy to work with
Been coming here for over 20 years.. Mike and Matt are awesome and trustworthy. These guys are top notch and I wouldnt being my vehicles ANYWHERE ELSE!
Excellent quality- paint matched perfect. Would recommend to anybody.Top customer service as well
Action Collision is a top notch 5 Star place. If you want the best take action and go to Action Collision and get your 5 Star treatment.
I love love love this place! From the outside in. This is THE place to take your car for repairs period. My brand new 2018 Charger looks perfect again. Thank you to all the staff at Action Collision and a huge thank you to Mike Kozey for going above and beyond to provide superb client service. I even went somewhere else to get a quote and Action still offered the best deal! :)
Action collision did a great job on my 2020 equinox, I was rear ended and hit hard, it took them 4 weeks to complete everything.
What a shop. Matt was great and gave me sound advice as to what could be offsetting my suspension. Also, Matt managed to remove my wheel locks since I misplaced the key. Cost $5/lock to remove which is super reasonable. I highly recommend this shop.
I couldnt ask for better service than I got here. They also did a fantastic job on my car. It looks brand new. They even detailed it...inside and out. I highly recommend Action Collision. Thank you for taking care of my baby!
Awesome place! Paint matched the stuff that needed to be replaced perfectly, and didn’t take long to get it done. Also have to say whoever they have detailing the cars is great too! When I saw they had washed my car I was a little scared of any swirls/scratches, but after checking it out I see absolutely nothin and my car came out great! Would not go to any other collision shop other than this one!
I delt with Nick and he was great. Repairs we good customers service was excellent. They texted me every time my car moved to a different stage of repair which I found nice. Along with washing and waxing my car they detailed the in side also and it really needed it. When I need a collision shop again Ill be back.
I called to get an estimate on some repairs for a rear end collision I was involved in, and lucky for me, Marie answered the phone. She could not have been more helpful in giving me advice! Its not every day people help others when they dont stand to gain something from the situation and it really proved to me that there are still good & honest people out there! This place is amazing, I highly recommend!
Like other reviewers, I found myself in the unfortunate position of needing a body shop. At first, it was a very overwhelming experience because there are just so many body shops in the area. Allstate helped me narrow down the list, and once I browsed through their Good Hands Network shops, Action Collision stood out from the rest. I also learned that they are an FCA certified shop, so that made me feel even more confident that I was truly in good hands.As soon as I selected Action Collision, the stress level from this whole experience went way down as the folks at Action made this a very easy process. They kept me regularly updated about what was going on with my car, and upon pickup of the car, I was immediately impressed with their craftsmanship. They did an awesome job. Not only were the repairs flawless, but they had washed the car and shined the tires. All in all, I was very happy that I selected Action Collision to perform these repairs.
Been bringing my cars to this shop since i was able to drive and wouldnt take them anywhere else. Great costumer service and great repairs. They pay great attention to details and make sure the job is always done right.
Great work. Keep me up to date on the progress at each set the car was in.
Great service. I got my Cruze repaired here when I was in an accident. They were very open and communicated with me every step of the way to make sure I knew what repairs were being done, and they kept my insurance in the loop as well. Extremely timely. Enterprise also picks you up from here if you need a rental car.
I had a great experience with Action Collision and I highly recommend their painting services! Mike treated me greatly and maintained communication each day my car was in the shop. Action painted the front fascia on my Camaro and they were able to match my premium Mosaic Black Metallic paint perfectly.
Their paint job is very good. After 6 years of my negligent care, the paint is still strong as original factory finish and there is not a sign of color or sheen difference with unrepaired area.No paint dust inside the car after the repair and the fit and finish of the panel is excellent. I have used it for six years and am always happy with it.[Updated for detailing work] Have may car exterior detailed after owning it for 4 years. The polishing and sealing worked thoroughly without swirl mark. I am satisfied with the result.
Jeff handled everything for me, he went above and beyond, dealing with insurance companies can’t be easy! First time ever needing repairs on my car but will return if needed! The place was real clean and all the staff was very professional!
They are the BEST! Mike the manager is awesome. The employees are friendly and very professional. It is always clean and have free coffee.
Very professional and pleasant
Excellent overall experience, service and staff.
This is hands down the best place to take your car. Helpful knowledgeable staff and their work is flawless... been going here for years and have never been disappointed!
Great service! This is my new go to collision shop. Genuinely nice and helpful staff that excells at customer service. Highly recommend.
Expert, fast, professional and friendly shop! Mikes Dent Deletes work is superb! Very fair pricing, honest and efficient service. Thanks! j
Awesome job! Jeep looks brand new and they stand up to insurance for you to get the job done right.
Hands down the best collision shop, had great experiences here, highly recommended they do incredible work.
Had a scratch on my car that I thought went through the clear coat. Went in, without an appointment, and the advisor quickly determined they would be able to polish it out. The total time I was there was 20 minutes, and the scratch was completely gone.
Friendly family environment and they do incredible work. Been a satisfied customer for over 20 years. Highly recommended.
My mazda cx5 was in a horrible accident on December 5th. I had it towed to Action Collision and they immediately had my car ready to be repaired. Mike was amazing to work with along with all other personnel there. Not only did they fix my car it looks and rides like the day I drove it off the lot. I highly recommend them for your auto repairs.
Excelent place to have your car repaired. I already went here with 2 of my cars and these guys are the best!
Not pleased with the woman who answers the phone. I haven’t been here so this 1 Star is based on her poor attitude and rude tone. Maybe I would have come here if I wasn’t spoke to that way for just asking for a quote.
Great work done at the best prices. Friendly, warm receptionist makes you feel comfortable and safe.
My neighbors friend hit my car one night backing out of his driveway and did some damage to my car. Big dent on the rear wheel well (anyone who knows cars knows thats a big $$$ fix especially on a large welded quarter panel of the car) and hit the wheel and dinged that up as well Not cool. What was cool was how professionally Action handled my case, they kept me posted every few days on the progress of the repairs, and they did a fantastic job. I hope i never have another reason to visit them haha but im glad I did :)
Excellent service and fantastic body and paint
Used Action 3 times now, always happy with the results
My husband was in a accident and he took his truck here they were so friendly and did a excellent job would highly recommend.
We love Mike he was very helpful
Very professional and excellent service
Food was good, fireplace was really warm
This is the best shop by far. I will not take my car anywhere else!
Good customer service.
Nice and clean places, Nick was a helper from the start thank
Great customer service!! Honest and reasonable owners.
Fantastic in every way, thanks!
Very nice shop and great people
Action Collision has done work on my vehicle twice now and both times Ive been nothing but thoroughly impressed with the quality of their work!
Actually care about there customers!! 💯
Great service and Mike is always helpful!
Nick was extremely helpful.
Great work, finished on estimated date
Great people very knowledgeable
Great place to take a wreck!
Top notch
Very expensive.