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AutoZone Auto Parts
720 Hoosick Rd, Troy, NY 12180, United States
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AutoZone Auto Parts
Comments
Je
Review №1

Had what I needed when all the other parts stores was out of stock of the additive I wanted. Thank you. Will shop here again

Ja
Review №2

Amazing customer service. The manager and Chris were so helpful. Thank you for making my auto life easier.

Sh
Review №3

My battery died at price chopper and the manager Anthony was extremely helpful. He went above and beyond to fix my battery and made sure i was able to drive away safely. Thank God for Anthony, he was definitely my angel today. Blessings to him and the family at auto zone 🙏🏽

Th
Review №4

Andrew the manager was a huge help with an issue I had getting a part. He got it. Big thumbs up

Ri
Review №5

My friends car had a headlight out and it was night. Luckily this Autozone was on the way home. Staff was very friendly and helped us change the headlight before closing. They saved us soo much time and didnt ask for anything. So thankful we ran into them.

Wa
Review №6

Autozone was great. I needed parts for my car and they got them for me. Anything else I needed they ordered for me. Thank you.

H.
Review №7

Normally I would rate this place as a 5 star. However, the other day when getting brakes, an air filter and other parts, the staff seemed too busy to assist to us but one of them was more than happy to help us if we are checking out. When he found out we needed help instead, he said he had to go... the rest of the staff there, put their heads down and ignored us. So we put the stuff we had started to gather back, and spent our $200+ down the street at your competitor.

Al
Review №8

Very clean and the two associates that are in their late tonight Stephanie and Andrew S. Was very helpful they got me the part I needed and both look like they enjoyed their job which made me felt more comfortable buying a part from them because they also acted like they knew what they were talking about. both Stephanie and Andrew were both very polite and very helpful. I recommend future customers go see them on the closing shift

He
Review №9

These guys are always great to work with. I dont know as much as they do, but I never feel dumb. Thanks guys!

MJ
Review №10

Always great service. These guys and gals always have the patience to help me.

Ka
Review №11

The associate bill was very helpful. Wish more people were like him.

Ca
Review №12

Dylan and Infinite went above and beyond to make sure I had exactly what I needed to get my car to pass inspection. Thanks guys!!!

Da
Review №13

Ok

As
Review №14

Super friendly. They were very helpful in helping us pick out the right bulbs for our car. Even provided the screw drivers we needed.

Cu
Review №15

Knowledgeable staff and professional, clean place and will guide you to the best of thier knowledge.

Da
Review №16

Good store. What you expect. The staff is very friendly and helpful

sh
Review №17

The people that work in this store are awesome. They know there stuff and will help with anything.

Ji
Review №18

I have been purchasing my parts for auto maintanance and body restoration from Auto Zone since they first opened their doors. Sometimes you have to be patient waiting for other customers, but Auto Zone always has what I need.

Ra
Review №19

Helpful friendly people very knowledgeable and they have a loaner tool program thats awesome!

Fa
Review №20

#3words: Awesome assistance everytime.

Sh
Review №21

I went in to the store to get some stuff and i needed an special item and got served very quick and got the proper stuff I needed for what I needed thank you from the bottom of my heart I was very frustrated when I went in

a
Review №22

Great tool rental kits

Da
Review №23

In a bind, was leaving for road trip early on a Sunday, of course head light goes out. Valvoline couldnt help me and the competitor to this store couldnt install..... These guys had it in stock, I paid 20 and the service agent even installed on my foreign car! Thank you Raymond at the Hoosick St location for helping out!

Ho
Review №24

You can find everything that you need here and they can also placing an order if they dont have it. They also have people to help you to fix whatever problem youre having with your automobile or motorcycle.

Ca
Review №25

They helped me change my brake lights for free and I was in and out within 15 minutes! Great experience, will definitely come back if I need anything else!

Ms
Review №26

Thanks so much gents. Xx

Ad
Review №27

Good people and good knowledge

Mi
Review №28

Good customer service. The manager helped me test OBD codes free of charge

JI
Review №29

MY GO TO PLACE FOR AUTOPARTS.

do
Review №30

Good experience

Ka
Review №31

Great customer service, thank you

Ro
Review №32

I came into this location because I had a problem with an alternator that I purchased at another autozone in December. I was on a road trip 300 miles from home and it was getting late. I found this place on google maps on my smartphone 7 miles away and managed to limp the car there. The guys there looked up my phone number in the system and it turned out that my alternator was still under warranty. They tested the old unit and my battery. The battery tested good, and the alternator tested bad. They replaced my alternator under warranty, and in less than 2 hours and no moneys exchanged, I was back on the road, and my car ran perfectly all the way home. Every penny I ever spent at Autozone came back to me last night, and I owe it to the great customer service at the Troy location. Thank you guys!

Ke
Review №33

I prefer advance Auto parts

Ke
Review №34

Friendly fast and the right parts

Ma
Review №35

Oh. I went in for windshield washer solution. They were out.

Ma
Review №36

Was in a pickle. Broken fan belt. The young lady there hel p ed me find one that would get me going. Not exactly the right one but it did the job and got me home.

Ja
Review №37

Fast and fair pricing.

Bi
Review №38

One of the worst customer service places Ive ever saw staff very helpful but very slow after about 15min standing at the counter and no help someone decided to come out and pick up the phone second time this has happened here will not be returning to this store!!!

Mi
Review №39

Service was friendly and knowledgeable

Qu
Review №40

Good customers service

Go
Review №41

Seriously not good service. Go to other autozones.

Ri
Review №42

Service is always follow people standing around nobody wants to wait on you

Ma
Review №43

Friendly helpful staff

Jo
Review №44

Worst customer service ever even from the manager.

Ja
Review №45

Great service always

Ro
Review №46

I dont go here

Da
Review №47

Courteous workers

Ho
Review №48

Some of their prices are high

Da
Review №49

No help.

Dr
Review №50

Slow service!

Ja
Review №51

Never go there they recently hired to many idiots no one knows what theyre doing they sell the wrong part to you then you go back n order the right 1 n they sell to someone else if they even ordered it

Information
36 Photos
51 Comments
4.1 Rating
  • Address:720 Hoosick Rd, Troy, NY 12180, United States
  • Site:https://autozone.com/locations/ny/troy/720-hoosick-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5163&y_source=1_MjQ2NzE4NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 518-266-1492
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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