I brought my truck in first thing in the morning around 8am to have them quote the driver’s side door bracket that had previously broken as well as look at a squeak noise I noticed in the exhaust. He told me they would have an estimate within a half hour so I popped across the street to a coffee and bagel shop and approximately 20 minutes later he called me and told me he would have the part from gm the same day and have the truck fixed by 230pm for way cheaper than the dealership tried to scam me on. By 2pm he had called and said the truck was all done and ready. They also nearly eliminated the squeak noise with some lubricant.My first experience there was a good one and it seems like an honest straight forward shop. I will be a returning customer.
A great auto shop that does great work. Tim and Joe are honest, direct and timely. The mechanics fix it right the first time. Ive been going here for a long time for any work that I cant do myself and I wouldnt trust my cars to anyone else. I cant say enough about how well theyve treated me and my cars over the years.
Ive taken 2 of my vehicles here and Joe and the staff are so helpful. My last visit was a huge challenge for them but they got the job done and saved me thousands of dollars. I am forever grateful and I highly recommend them.
We took our older car in for repair and found out it needed a transmission replacement. Because it was older it took a lot of work to find us a replacement. We got our car back and it runs great. The service and pricing was exceptional. We highly recommend Automotive Authority.
Great experience, the guys there saved me $1,100 on a repair. They were professional yet funny and I can definitely highly recommend. I just want to thank them so much for getting me back on the road.
Tim and Joe always do a great job of keeping me informed as to what is going on with my car. Car was done quicker than anticipated and thats always good.
My Family has been using A. A. for years they are simply the best. Tim has put together an amazing and friendly staff. I am a former engine builder and drag racer and have the knowledge and ability to fix my own car. I prefer to use A. A. for there professionalism and efficiency and knowledge. Its always wise to trust an expert and i fell there is no better expert than Tim and his staff. Thank you A.A. for making life easier
I received prompt courteous and professional customer service. The staff were very friendly and accommodating.
Great group of guys, and many of them are car enthusiasts also. Ive been there a couple times for a few services and will be using them in the future!
Took my car in because the check engine came on and didnt go out. This was about a week after they replaced 2 sensors after diagnosing another check engine light issue which was causing the engine to stall at idle. After that it ran fine. I had it detailed; it looked good and ran fine. Then the next day - check engine light came on solid. So-o-o back to Automotive Authority where they found a small hose had come unplugged and was tucked away. Perhaps done when engine was detailed and just not plugged back in.Problem found and fixed and I was out the door with no impact on my wallet.Good people and good service for over 20 years and a dozen cars; my family and I have always been treated well.
Friendly, honest, fast, fair prices. I am satisfied with the services I received her for my car.
Awesome and knowledgeable staff! Give that guy Joe a raise! Definitely wont hesitate to return.
Decent customer service.
Great service, super nice staff. Since finding them, I dont take my cars to anyone else.
I came in not knowing what I would expect to find wrong with my car. They were honest with me. They fixed the things that needed fixing and the repairs I didn’t need they told me straight that I didn’t need them! Thank you!
My whole family has been using Automotive Authority since they opened. I tell everyone I know about this place. Honest, reliable, trustworthy, they handle all my car issues from oil changes and breaks to any other major concerns. Tim and Joe are great guys who are friendly, up front and easy to deal with. I love that they have late hours. Highly recommend!
Highly recommend for a variety of reasons. If you know everything or nothing about your car you get the real deal from Tim and his crew. Knowledgeable, trustworthy, reliable are just a few words that I use to describe them to my friends and family when referring Automotive Authority.His pre purchase inspection is fantastic! Open late for commercial vehicles, this allows for a fleet to be on the road when business calls and serviced after hours.Wouldn’t take my car anywhere else!
Hands Down, Automotive Authority is the best mechanical shop; possibly in all of Southeast MI. Their prices are very competitive, extremely knowledgeable, willing to go above and beyond to assist you, and theyre very honest and dont try to upsell or leech off of you.
Came in not knowing I needed an appointment, they took care of me anyway. Will use again and again if necessary. Good group of guys. Thank you.
Been taking my vehicles to Tim and Joe for years. They are both very knowledgeable and courteous which makes trusting them with my vehicles very easy.
By appointment only. Convenient hours as they are open after 6, but they usually give me the car next day. A little pricey I guess, but good work.
I had a somewhat urgent but quick fix (my heat shield between the muffler and gas tank was coming loose, I couldnt get under the car enough to secure it well or take it off myself) and I called at least 8 other shops in the area, all of which were packed and unable to help. Automotive Authority was also extremely busy but they were able to get me fixed just before they closed. The guy working there was extremely helpful, you could tell that they have honest people here. I will be sure to return next time I need some help!
Great experience! The guys did a great job with my car. They had to keep the car overnight and even dropped me off at home. They were very knowledgeable and professional. Highly recommend them!
This place is honest! It is hard to find a place that will fix what you actually need done on your car. They are quick and very affordable. They are extremely knowledgeable and experienced!
Honest fair fast repairs. Nuf said
Honest people with integrity. I have recommended Auto Authority to a few of my neighbors and friends already. Keep up the good work!
Always get fast turnaround and best service here. They have kept my 16 year old car going and continue to save me from adding a new car payment to my monthly bills.
I had a great experience at AA. One of the most convenient places if you work longer days or work weekends as they are open late at night and will be sure to give you top quality service. I happen to get into the office at a very early time and typically do not leave until after 7pm so it is most convenient for me to drop my car off in the morning to have them look at it and then pick it up fully functioning after I leave the office. AND they provide a service for you to get to your location while they work on your car. Excellent spot and I highly recommend Joe!
These guys are these best I have ever met! They are awesome, and can help with anything you need. I trust them 100%. so must you!
This place will take advantage of you. They told me it would cost $600 to replace lugs and bolts, went somewhere else for $165. I’ve done the research on my car, the parts are not that expensive. I would just really appreciate honesty and a helpful business.
This place is honest! It is hard to find a place that will fix what you actually need done on your car. They are quick and very affordable. They are extremely knowledgable and experienced!
This place is awesome! Highly recommend getting any of your car repairs or oil changes here. They had my car in and out in one day for some major repairs. Theyre very honest and trustworthy, which is very rare to find at an auto shop.
In a rough spot at 8:30pm with a blown tire. These guys took us in when nobody else would and did literally everything in their power to get us rolling again.If I could give 6 stars I would. These guys are great and really care about their customers. Highly recommended!!!
Always a great experience!! Tim and Joe are great to interact with. I believe they really care about my experience. No one wants to spend money on there car but when I leave there i feel like it was money well spent. Thanks guys
A few days ago, my window fell off track (on the coldest day of the year!). My mom suggested I take my car into Automotive Authority because Tim has always taken good care of her there. Tim got me in first thing the next day (and ordered the part right after we scheduled the appointment so he would have it ready to install when I got there!). I dropped my car off, and to my surprise, received a call 3 hours later to let me know that my car was finished! Super quick, friendly, and affordable service. I hope that I don’t have any future problems- but if I do, I will definitely go to Automotive Authority!
Tim and the guys at Automotive Authority were life savers.... I own a 2005 Ford Expedition that I depend on every day for my Home Inspection Business. With 150,000 Miles on my vehicle, the timing went out. I took my truck to a big shop in Waterford who took nearly a month to fix the timing issue and spent $3,500.00 from the day I picked my truck up it was not right. I had to take it back in 4 times for them to try and get it right and then the timing chain broke again. They fixed the broken chain and told me, youre all set. I got so frustrated that I took the truck to Automotive Authority to see if they could help me. Tim assured me that they had the tools and technology to fix my issue for good. They had my truck truck for a couple weeks and ran a number of diagnostic tests to isolate the issues that that the last mechanic missed. My truck is finally back and running like a brand new vehicle.I cant thank you guys enough!!!Sincerely,Vincent CameronVisual Pro Home Inspections
Great service, no nonsense.
Amazing, and actually fixed what Wally Edgar said wasnt wrong. So thats a plus
These guys are friendly and honest - have been here twice and felt very comfortable. Thanks for the great service!
The only place I take my cars for repair. Honest service and fair prices, great hours too!
Took my vehicle in for a quote as this place was recommended by another business. They insisted on taking the vehicle for a test drive even after telling them the issue I needed fixed that could plainly be seen (no other shops insisted on this). Gave me the quote that included more work and parts than actually needed (as verified by 2 separate other shops) but what the worst part of the experience here was that my vehicle was returned to me smelling of smoke. They had my car for only 20 minutes and it took a full day to air out the smell that both me and my 5 year old had to inhale the drive home. Needless to say I did not go back. Was happy and satisfied with the work provided by another shop, issue fixed.
A professional and fun crew. They helped me fix my car in a timely fashion and I continued with my journey very safely!
Simply put, the best mechanic in the area. Terribly professional, extremely fair, incredibly skilled, timely service and genuinely kind people. Joe is an absolute treat, so is everybody else. This shop will be my main point of contact for oil changes and everything car related
I went to a dealership and they told me I needed a 2,000 dollar fix for my VW. I brought it to Automotive Authority and they did a full inspection at no charge just to tell me I didn’t have the issues the dealership said. My real fix was $0! Very honest place and will definitely be back.
Nice, honest and trustworthy.
Great service with honesty & integrity! Tim & crew are awesome!
Got an engine sensing issue fixed here. Honest and professional.
The absolute best place to bring your vehicle. Brought every vehicle Ive ever owned here and never had an issue. Theyre always fair and affordable!
Very helpful group. I always go here for Oil Changes and the service is good. I have also done repairs with Automotive Authority as well and the prices are fair. The staff will work with you to help prioritize fixes.
This is not the cheapest place you can find but you get what you pay for. I have been taking my cars to them for couple of years and they are good. They will not make you change/fix something that you do not need to. They are honest and trustworthy.
Automotive Authority has been my auto shop of choice for just over a year now. Tim and Joe always offer great advice on what needs to be repaired, and what can wait. I recommend Automotive Authority to friends and have only heard good things from them as well.
Majority of the repair shops I go to makes me wait at least one hour before they take my car inside the garage. Well, this time I only waited no more than 15 minutes taking my car into the garage and fixing a flat tire. Thanks guys you are the best..
Exceptional auto service. I have a 2008 Trailblazer that had a/c problems (heat blowing constantly from two vents with the a/c on). Automotive Authority replaced a faulty actuator deep within the dash for a fraction of the cost that my local Chevrolet dealer quoted me. Works perfectly, three months after the repair. Price quoted was spot on, and work was completed within the time frame discussed. Thanks very much!
Fast friendly service and really nice people.
Tim has been taking care of my car for over 5 years now and I have over 120,000 that I believe is due to his excellent service. It is good to have a mechanic you can trust.
I have been taking my cars to Tim and his crew since 1993 (previous business owners). They have always taken excellent care of my vehicles. I get prompt service, a fair market price for the parts and labor, and they always take that little extra step that makes it a pleasure to work with them. On occasion, when needed, they go the extra mile as well.
Being an Auto Enthusiast I couldnt have been more excited to find an Automotive Authority near me. I was sorely disappointed when I discovered that they not only dont do any custom work, but cant even order any common aftermarket parts at better rates. While their staff has ALWAYS been very courteous and friendly, the inability to assist me with my Automotive needs leaves much to be desired.Bottom line: if you are looking for common auto repair, this place would fit the bill and then some. If your looking for an Automotive Authority look elsewhere.
I couldnt be more delighted with amazing service on my car.Automotive Authority is the best garage I ever took my car to. Wonderful garage
They will take good care of you here. They do great work but only work that needs to be done. They dont try to upsell or get you to buy things that you dont need.
Had a wonderful experience Received honest feedback
My experience at Automotive Authority was excellent ! They were outstanding in customer service and extremely honest . I went in thinking I needed new breaks and after looking at my car they informed me they were fine. I appreciated the honesty and when I really do need my breaks fixed I will go back !! I would recommend this place to all the single women like me who are intimidated by automotive shops!!!
These guys are the best!
Today was my 4th visit to Automotive Authority. I am absolutely thrilled that they did not try to sell me something that I didnt need. They saved me over $1,000 that someone else would have charged me for. Straightforward, upfront pricing and yes, they tell the truth. This is the only place I will go now for major and minor service. My car is 12 years old and has 180k on it and they keep it going. Thanks!
These guys offer excellent service with honest pricing.
If I give these people no stars...I would. The complete obnoxious..arrogance, of the owner, and his sidekick. Over charging for an alternator, not fixing it the first time, leaving me stranded, and costing me over $100.00 in jump charges..and the owner then tossing my keys at me, when he replaced a wire to rhe battery...shocked that these people are still in buisness.
Always honest prices, prompt service, knowledgeable personnel and they stand fully behind their work. I drive 60 miles round trip because theyre the best.
A friend had recommended this place to me when I had an emergency with my Jeep. It was completely out of chance that I took my Jeep here, but ever since then I do not trust anyone else with my vehicles. Tim and Joe are both incredibly personable and professional. For women, it can be incredibly intimidating taking you car to the mechanic and dealing with them. That is not the case at Automotive Authority. They call you when the discover the problem with your vehicle and inform you of your options and DO NOT do any work without your consent. I find their prices to be very reasonable (especially in comparison to auto shops in the Troy, MI area) and their times are very flexible as well. They take the fear out of taking your car in for work. Definitely pleased that I took/TAKE my car here, and so are my family members who use Automotive Authority too.
Quality work and outstanding customer service
We drive all the way from commerce to troy so Tim can work on our vehicles. I probably pass atleast 10 other shops. We wont take our vehicles elsewhere.
Quick, quality service and open late. Friendly staff. Fair prices.
They got me back on the road the same day.....fair & honest
Joe and the gang are so knowledgeable and patient! I’ll be going here from now on.
The most trustworthy and reliable mechanic Ive dealt with. You can trust them to be honest with their assessment and do good work at a competitive price.
Great Place, very nice to work with and very trustworthy. I took my car somewhere else and they wanted to replace the Trans fluid and Automotive Authority said it was just fine.
Tim is a great guy and always is helping us fix our constantly breaking cars. Great people and work.
Tim and Joe offer excellent service with honest pricing.
The best in the business. Go out of your way to see these guys.
I work for Hearthside Heating, and our company uses Automotive Authority exclusively. Because of this, I have used them twice now. Today, I was in a real bind. My cars battery was practically dead and (of course) it is one of the coldest days of the year. They stay open late, but I havent been available in the evening. I knew today that I had to replace it or run the risk of getting stranded. Automotive Authority picked up my car, changed out the battery, checked my engine for any other problems, topped off the windshield fluid and brought my car back to me. I dont know if they offer that to everyone, but theyve made me into a faithful customer. I really felt like I was given the star treatment today, so this is my way of saying, Thank you.
Nice people, upscale waiting room, and overall great experience.
Quick and easy quote
This place is run by super honest people and incredibly skilled mechanics. This is the first and only place to bring your car if it needs to be fixed or just tuned up.
This place is the best! Joe was very helpful.
Best service
Great people here! Honest and fair.
They kept my car running great until I got rear ended at a traffic light!
I trust Tim and his guys for all of my company vehicles. They do great work at great prices.
Get your cars life.
Good work
Good service. Appointments required.
Nice guys and will hook you up and then hang you out to dry.
Professional they know the job. But costly ..
Great service
Good customer service.
Dependable and always professional
Awesome Service and Experience
Great service
Nice place