After having neck surgery this past year I found it hard to extend my head up while riding. When I went in and explained my issue, Dennis said they had just the part needed to extend the handlebars upwards in a safe manner. They got it back to me when they said they would and had cleaned the bike up some and it is fantastic. Cant recommend them highly enough! Thank you!
I was finishing a week long tour with my bike fully loaded and still about 30 miles to get home. It was hot and humid and I was outta gas when I saw J&Ds sign about cold drinks for riders. They stock a fridge with Gatorade and ice water. They charge a reasonable price--about half what youd pay at a convenience store. We had a great chat about cycling while I refueled. Quality folks. Knowledgeable cyclistsAnd the shop is gorgeous. Ill be back!
Dropped my bike off because of a broken spoke and a noise coming from the crank area. Within a day I had a call from them saying they fixed the spoke and they found the issue. They kept me in the loop about what was going on and the price for parts and labor. After receiving my bike back, I can honestly say that they did a fantastic job. I will definitely be taking my bike there for any kind of mechanical work I need done in the future.
They are very knowledgeable with the bikes but the male employee is NOT kind. I wanted to walk out and should have but it was not fully my decision. I also felt very insulted that I was asked if we even had the money for the bike. He may have thought I was a teen (as a look younger) but I am in fact 30 and work hard for a nice income. He had no right to question my ability to purchase the bike. We said we were buying it so obviously we have the money. I also felt as though he was not letting us get what we wanted. Instead, we were told what to get.Like I said, they are very knowledgable when it comes to bikes so that is a positive, but the male employee is greatly lacking on customer service skills. While we will return for the maintenance on the bike, we will not be purchasing from them again unless the customer service improves.
Male employee was extremely off putting and rude nor wanted to even help us. Definitely will never recommend this place to anyone.
What a great shop! They truly live up to their simple and honest slogan! I dropped my bikes (cheap mountain bikes) to have the wheels looked at after they fell off my bike rack. They called me back quickly to let me know the repairs were done. Affordable service, excellent customer service! If you are looking for a bike shop, look no further! Thanks J&D!
Great place to do business with. They were ALOT of help with our Haro master build. Was very pleased with the amount of parts they are able to get through Haro and their patience with us. A great place to go for NOS parts and to share stories with. Very down to earth people that share the same passion of riding. Thanks again J&D Bicycles.
Awesome place! The owners are very nice and very knowledgeable about bikes and accessories. Theyll even let you take it for a test ride on the bike path which runs right by the shop. This will definitely be my go-to place for any repairs, tune-ups, or accessories.
Went to pick up some brake cable. Smooth transaction and was out in just a few minutes.Recommend this bike shop. I don’t recommend the bike shop downtown.
Friendly and welcoming. Knowledgeable cyclists. Great mechanic service at a fair price. Ideal location next to the Troy bike trail. Talented addition to cycling in this area. I took my bike in for a repair and a tune-up – now it rides like NEW. Highest recommendation – FIVE STARS.
He did a nice job on my bike he made it tight make sure my bolts don’t come off my bike I like these guys they are Christian
New tires and a tune up yesterday. Wish I took a before and after photo. New bike feel. Thanks guys.
The owners are very nice and knowledgeable. They made our buying experience a pleasure and we will definitely be using them exclusively for all of our cycling needs! HIGHLY RECOMMEND THIS BUISINESS!!!!
Stopped in today. Located just off the bike path. They have cold drinks available for purchase! Staff was patient with my lack of biking knowledge. They took the time to explain the different products. Very postive experience.
Great place to buy and have your bicycle repaired.
Joyce and Dennis are both excellent mechanics who alwaysdo a great job and get you back to riding quickly. They are both great advocates of bicycling and promote cycling rides in the community. Troy is blessed to have such advocates for bicycling in their community!! Awesome people who provide valued service and products, at fair prices.William Mark Sewell
I stopped in shortly after they opened. The lady was very nice. The guy on the other hand was rude and dismissive. I had planned on doing some ongoing business with them, our charity buys 4 bicycles a month for underprivileged children. But after my run in with the gentleman, I took my business to main street instead. Maybe he was having a bad day, dont know dont care. But I wont be back.
Weve purchased 2 bikes, had another bike tuned after a chain failure, and a dirt jumper repaired after a wreck. Great to work with! Family friendly. Always recommend.
This place is just amazing. We had a popped tire and whatnot and came in expecting to spend 30 dollars or so and wait a week. We came in and it took 5 minutes for them to replace it for 15$ (they fixed it right in front of us.) and they were extremely nice. Definitely coming again!! :) Affordable, fast, and amazing customer service.
Bike rental - great service, great bike, very reasonable prices. This bike shop is directly across the street from the Miami Valley bike trail. We rented bikes and took a 30+ miles round trip ride. The bikes were great and the owners of J&D are very pleasant and helpful. Extremely reasonable prices; they provided helmets and offered a bike lock as well at no charge. I will definitely rent from there again if I am in the area.
Limited bikes due to suppliers and Covid shut down but owners helpful . Will be back in fall. Thanks for answering our questiions.
So glad I stopped in! Repaired a flat tire while I waited for a very reasonable price. Very friendly and knowledgeable. I will definitely return.
Very nice people.
Friendly service that is committed to relationship with clients - not just the sale of a product.
Very friendly and knowledgeable. Not only was the price for tuning up my bike VERY reasonable but the owner took the time to explain what he had done. Even invited me to their group rides! Some people are bike dealers - others are cyclists. These people get it. Extremely satisfied with the service. Ill be back.
Fantastic bike shop they do great work and the owners are very friendly and helpful. J and D is a great asset to the bicycling community around here. 👍👍
Very friendly and helpful. Each time I have been in this shop they have taken their time to help me with questions and my bike set up. I highly recommend stopping by and checking out the selection.
Guy driving the white Ford with JD Bicycles sign on it, is very rude and aggressive. At Tim Hortons this morning on mothers day there was a bit of a mess on the drive through line and he began to honk and curse at me to get out of his way. Not someone I will be doing business with.
I had a crank issue, they fixed it and had me on my way in no time. Located right off the bike trail, they have water and Gatorade for trail riders. Great shop.
Awesome folks to deal with! Knowledgeable, kind, easy to talk with, and they have the best locale being right next to the bike path! Dont hesitate to stop in and check out their store!
Great place. Very helpful and knowledgeable. Friendly and easy to do business with.
You would most definitely come here for their excellent product and service. Glad I stopped by here for a bike mount instead of Walmart lol.
The owners of the bike shop are friendly and very helpful! I just bought a new Haro road bike. I really love this bike!
Awesome shop. They are literally ON the bike path. One could stop for a new onnertibe, or cup of joe. Haro dealer and masi dealers. Great bikes, great service.
Helpful and knowledgeable staff, competitive prices, and located ON the bike trail. What more could you possibly ask for?
Great help getting me on my first road bike!
I love going to this place,they are very friendly
Great service, friendly workers, very convient with great prices
Excellent, knew about what I was looking for, and very professional and friendly conversation during my visit....
Super helpful, great selection
Super friendly super helpful
Friendly, fair and knowledgable
Great service and friendly people!!!
Nice bike s