OMG I don’t know how I didn’t know about this place sooner. The food here was absolutely amazing. My husband ordered the Butcher Burger (pulled pork, slaw and bacon on a burger) and I had the Kobe beef meatloaf. But honestly, everything on the menu looked fantastic too. We will definitely be back and highly recommend.Do not be deterred by the unassuming nature of diner and the simple classic decor…the food was phenomenal. I was also pleasantly surprised by how quickly our food came out, especially given that we arrived at 6pm on a Saturday.Also…I always appreciate a nice, clean restroom with a cute painting on the wall. 😊
My heart is frowning that I have to resort to a Google review on a Truckee business Jax At The Tracks (formerly Andys Diner). The pictures tell the story. First Pepsi - no carbonation; just syrup and water. The replacement Pepsi is delivered to the table by the cheery waitress stating, Here you go! This ones much better! - Again, no carbonation; just syrup and water. Restaurant grade frozen shoe string fries - undercooked and still firm and old on the inside. Chicken Hot Wings - again like the fries, restaurant grade small frozen wings. Undercooked and RAW! Imagine these being dropped at your table and you still have an appetite? Finally, the lettuce in the beef sliders was black in the veins and on the edges. The beef? Burned on the outside; undercooked on the inside. Yes, those sliders came right back out in the form of vomit! The good news? The cheery waitress removed the fries and wings from the bill. The not-so-good news? The manager didnt engage and did not offer to eat the bill. The bad news? After dropping the bill at the table, the cheery waitress refused to return to the table to collect payment for over 20 minutes; eventually a substitute showed up. Its a sad day in Truckee when a long time former resident/merchant is served up such a disgusting meal.
Food was great. We ordered patty melt and seafood Mac /cheese.Outside you get a up close view of passing trains.They do state they are understaffed, however, the bus boys seemed very attentive to a group of local teen (girls) that just soured the service experience.(Ie had to ask multiple times when a drink was coming and never got the Mayo I asked for after our food served )Our waitress was light hearted n made the wait for service and our food pleasant. If it wasn’t for her I would give a lower rating.Go when not busy as the food is greatly priced, portions large and food good tasting.
We happend to just come upon the diner randomly upon arrival in Truckee. Much to our complete amazement, this diner was originally from our home town area in Pennsylvania! It was a perfect visit to remember great times in the past. Our meal was hearty and very tasty. The staff was fantastic and super attentive, even obviously short staffed. Great atmosphere and memories!
My fiance loved it. The soup and sandwhich she had she really was impressed with. I had the corned beef hash. Was basically a stew. Tasted fine but not what I consider a hash. So I would definitely try something else if I go again and re evaluate my opinion
Came to the wrong side of the tracks for this restaurant. I was excited to try this spot out since it was featured on Triple D, but walked away from dinner disappointed. The food itself was good, and I especially liked the crab cakes (which I split with my sister). The dill fish and chips were crispy and the tartar sauce was especially tasty. I typically don’t eat meatloaf, but found the Kobe beef meatloaf to be good as well. Portions aren’t as big as you’d see at your typical diner and the plates are pricier, but I’d describe the vibe as a more “cool” diner. Indoor and outdoor dining is available. Bathrooms are available in the back of the restaurant (2 stalls for the women’s room). Credit cards are accepted. Parking is available in their front lot and free after 6pm. The servers were friendly but slow and inattentive.What I now term “the milkshake saga” is what dampened the evening. There was a miscommunication between the waiter and the food runner, as my sister and I ordered one milkshake to split. However, when the food runner brought drinks out (which came after our food already arrived), he said he had two banana splits. After confirming that we had ordered the strawberry milkshake, he took one of the glasses, which was actually ours, as it turned out the milkshake was split between two glasses. When we brought the fact we only received half our order up to our waiter, he told us he’d take the milkshake off our bill, but the charge was still there after he swiped our card. At that point, we needed to leave and didn’t want to wait longer for them to come back and fix it.Overall, I had hopes that the dining experience would be a pleasant one, but left feeling irked and disappointed.
This diner is incredible. This is the first time I try huevos rancheros with corn bread and I was pleasantly surprised. The waitress who recommended the corn bread instead of the tortilla was very friendly and helpful. The entire staff was very kind and friendly as well.Our latte was tasty and hubby loved the breakfast burrito.We will be back to try the ice cream shakes since they looked delicious!
We are from Reno NV and come to Truckee every year for Nevada Day. And we always eat at Jax and love it. Big party of 8 today and we had the best service. Food was quick and so good and everyone always gets a milkshake.
I loved this place!! After a expensive dinner across the street(that wasnt good) the night before, we were happy to get a really good breakfast. The only advice I would give this place is that they need a extra umbrella outside to cover the last table at the end. The food was delish. The coffee was sooooo good! I even drank it black! We ended up moving inside because the sun was hitting us right on our sun burns lol and the flies outside where crazy, but once inside we didnt want to leave! The waitress was on top of it and everyone was friendly. Everything we ate was delish! Highly recommend this place!
This place is phenomenal, it has a lovely atmosphere and the staff is friendly and courteous. Some dishes I would highly recommend are the patty melt, fish and chips, and lobster and shrimp Mac and cheese . On the Mac and cheese, the lobster is perfectly cooked, and the shrimp is first rate. The macaroni is delicious, and the cheese is creamy. I love this place, and the food it serves
We loved our lunch at the classic dinner. It was fresh, delicious and yummy. Our road trip lead us through Truckee and we had seen Jax at the Tracks on Diners, Drive-ins and Dives and thought wed give it a try. It did not disappoint us. We even tried the notorious ghost pepper sauce and we very please with the flavorful heat of it. This is a definite do over.
This was a bit of a mixed bag for me. The décor is perfect diner. The food is definitely upscale for a diner. I had the Lobster and Shrimp Mac & Cheese which unfortunately had no detectable lobster nor shrimp. My wife had the love & comfort bowl and enjoyed it. Service was fine but not overly friendly. Prices were overall fair.
We came because we saw it on DDD, the service was less than stellar, actually the person that brought us water actually had an attitude when I asked for a straw. We ordered the French Dip and the Premium Grilled Cheese both with homemade chips. The chips were fried in really old oil because they tasted like burnt food and nothing else. My beef was fatty and cut thing. Not a fun dip to eat. The Ju was delicious and were the milkshakes. We had flies at our booth and I wish the services would have been friendlier and quicker. Wait time was long on a late summer Sat afternoon.
Staff was friendly and helpful, absolutely no issues there. Stuffed chicken was great. Meatloaf itself was bland and for me the sauce was not a good flavor. Crab cakes were ok. Side salad with the crab cakes was wilted and without dressing. Beer selection was limited (5-6) and all hoppy stuff. Bathroom had a pool under the urinal. For being 1/2 to 2/3 full they could have kept it a little cleaner. If you like what they serve then keep going there but if you are on the fence consider other options.
Popular! 30 minute wait mainly due to staffing issues, like everyone else. 50s look, right on the corner. Pay city parking just to the west. Staff was outstanding considering how busy it was, very friendly. Good diverse menu with huge burgers and onion rings. Our other order was a Reuben and excellent cole slaw. No adult beverages, but everything else. Weve been there several times
Stopped in on a Sunday morning on our way home from Reno. Got seated right away. Place is cute and clean. Great service and great food!! Will definitely stop by again if we are in the area.
Their food was delicious and their variety of menu options was wonderful. I love seafood and they had some delicious options. The atmosphere and the style of the restaurant was very fun and delightful. Definitely a place you want to check out. Will definitely be back to try out the dessert options!
My partner frequents this resturant, but today was the first time that I got to experience it, and it was awesome! The owner himself was incredibly accommodating to our party of 19. The whole family got together for my boyfriends mothers memorial, and we needed a place to sit, reminisce, and eat.The food was really good, prices were very reasonable, and the staff was really sweet...we would definitely go again.Please, if you go, be patient with staff, they chose to work instead of being part of the huge amount of people on unemployment right now.
Went to Truckee Thursday & decided to eat dinner at Jax …. I had the chicken date salad & I have to tell you it was a surprise at how delicious it was… they did not skimp on ingredients or overload with greens! My husband had chicken & had more than he could eat! Food was delicious. We definitely recommend this place
Had an early dinner here yesterday. Fabulous shakes and malts. I had a chicken pot pie that was good and others had a comfort food dish, and a burger...all were good. Fun being next to the tracks! Outdoor eating so we could bring the dog.
I had the Thanksgiving turkey dinner and was impressed with the amount of turkey. Food was good, but I wouldnt say it was more fabulous than other places. Perhaps something else on the menu had more of a wow factor. (My original choice was the chicken dinner, but they were out.)Staff was great. The patio is dog friendly. It is close to the train tracks and a train was going by as we were being seated, and my dog was stressed. Once it was gone, she was good. No trains after that.Location is good and parking is easy, but a pay lot until 6pm.
This is the go to place to eat in TruckeeReasonably priced meals and friendly service. As almost all restaurants are in need of servers due to the pandemic, you will have to wait a little longer to get your food. I did not mind as the staff is friendly and the owners are doing a the best under the circumstances.
Good service, no wait time. Food was good. Only issue was the bacon was not crispy and that was my fault for not telling the waitress.
Had their French dip was a really great sandwich. Meat was tender, cheese was melted, and the rolls was crispy on the outside, soft on the inside. Excellent sandwich. Just wish I lived closer.
I have simple needs for a place like Jax, just good eggs and has browns served up fast. And they deliver. I also dig the diner decor. It’s a go to breakfast spot for me when I’m doing a weekend at NorthStar.
Cool old-school diner experience right across the train tracks from downtown Truckee. They have lots of classic favorites for every meal of the day. I got the meatloaf that was featured on Diners Drive-ins and Dives and I thought it was pretty good with a very unique flavor. I also got a slice of apple pie that was exceptional. Service was very friendly. Prices are a bit on the high side, but this is a touristy area so you have to expect that in Truckee.
Ordered corn beef hash. All fat and why was there a sauce mixed with the 3 little potatoes and all the fat !? Who puts sauce on corned beef!? Disappointed big time
The old train car vibe was cool. The food was fantastic. The staff we so completely unresponsive, unhelpful and every single one of them acted like they didnt want to be there. Horrible service... ironic that they posted that sign out front about being kind to workers who show up. Well probably go back one more time to see if the service improves. If not, well be moving on.
I would have given it a one star but it wasnt the servers fault entirely..the staff was inexperienced and stressed. Waited over an hour from the time we ordered. Asked for water, twice from 2 different people. Tried their specialty that was featured on a dining show. Kobe meatloaf wasnt as special as I had read. Taste ok but not special. The crab cakes were barely room temperature. And the service was horrendous. I tried to sympathize with our server asking for some kind of explanation. She apologized but said the kitchen just cooks in whatever order they want. It has been a long ongoing problem. Is the cook the owner or a relative? Who runs a kitchen that way. And it wasnt just us, in the booth across from us the family of 5 got 4 orders when the mothers order finally came after they were done.Her exotic order, a salad. The final straw for us was when two other parties, one very large and the other one, just a couple came in after we ordered and served before we got our food. I wouldnt recommend any one ever go there, ever.
Its your quintessential American diner, exactly how its better to be. Menu is varied and interesting. Service attentive. Feel is just like the 1950s when diners were in their prime. Omelet and pancakes were noteworthy.
Do not waste your time or money here.Visited on 6/21/21 for lunch, thought the place looked worthy.They were not busy, ordered burger and fries along with fish sandwich.Order took forever to arrive, food was horrible.Burger was ordered medium, it was cooked until it was dried out. Fries were ordered crispy, they were not. Fish sandwich was dry and bland.Service was slow, waitress didn’t seem to care.Seriously do not waste your time or money here.
Ive been to 12 joints featured on Triple D. None have blown me away or drawn me back. This is sort of the same. Everything was OK but this place does not reside in Flavortown. Also, WEAK coffee is sort of a downer. For the record, I had the crab cake eggs benedict with hash browns and a side pancake.
This is a definite 10/10 from me. I went to Jax for my Grandmas memorial, they took great care of us. (19 people.) And the food was tremendous. Its a must vist for me from now on. Thank you too Bud and the entire Jax staff.
This is my son’s favorite place so we came in spite of some recent reviews and hoped for the best. There was no need to fear. We were seated quickly, served quickly and the food was delicious. A big thanks to Jax for continuing to deliver!
We wanted some quality dinner food, but we got poor service and mediocre food at best.We were seated and water was brought, but they never asked of we wanted something else to drink. Waiter just assumed water and left it at that. Then I ordered Fish and Chips and my wife ordered the fish sandwich. Both came out in a reasonable amount of time, but the quality was subpar at best. The best part about my fish and chips was the coleslaw. The waiter never came back after we got our order to check on us or offer refills.We finished and had to wait 20+ minutes to get our check. In the meantime they messed up several orders and were seating people in booths that were wet. There were only 5-6 tables of customers and nearly all complained about some issue.The only reason I gave 2 stars was because its cheap relative to other options in Truckee. All in all I would go somewhere else.
In A Nutshell:-Jax at the Tracks is nice small-town restaurant where both locals & tourists can eat some good comfort food.-This restaurant (1948 Coleman Diner Car) is literally next to the busy railroad tracks adjacent to downtown Truckee.-There is indoor & outdoor seating (if you have a dog, you can sit outdoors).-This restaurant was featured on Diners, Drive-Ins & Dives a few years ago.-My wife & I ordered their Award-Winning Impossible Burger & their Extra Crispy w/ Jalapeno Mac & Cheese.-Both were very good, very comforting to eat.Overall, this is a great little diner to stop by if you are staying in or traveling through Truckee!
Family of 4 on vacation. Great variety. Great quality. Kicking ourselves for not getting dessert. Total pie envy. This ones a must.
Awesome service and great food. Met with friends from Reno and Sacramento in Truckee, we all agree this will be our new brunch place. Great job.
Great food. They are very short handed they try to do here best.
Pulled pork sandwich was so greasy, thats all I could taste. Cold potato salad had no seasoning and was put on a piping hot plate. French fries were stone cold. Server never came back to check on us. Saw milk left on counter unrefrigerated and uncapped for the 90 minutes we were there. Lots of flies buzzing our table.
I liked the food and the service. Dinner feel to the place, literally right next to the tracks hence the name as we learned. We had burgers, a sandwich, a salad and drinks etc. The server was cool, attentive enough but not overbearing. Definitely recommend this place for lunch or dinner (havent had breakfast here yet)
They have a few vegan options. Including the Impossible Burger, and the apple pie. The food was good. The service was excellent.
Wow. That was horrible. The meatloaf was tasteless and seemed days old. The “mashed” potatoes weren’t, and were room temperature and also tasteless. Not sure who is doing quality control, but someone needs to! New to the town, we chose this for comfort food, but never again.
Ate lunch here and it was very good. Service was a little slow but the servers worked together and were very congenial. The chicken crumbed burger with fries was delicious. This is where we eat in Truckee.
The food is great, and the portions are huge! I honestly don’t get why the Donner party didn’t just go here when they got hungry, it’s only 4 miles away from where they stayed! After walking across the whole country, you’d think 4 miles wouldn’t be too long of a distance for a bite to eat. Weird.
Was visiting from out of town and accidentally ran into the owner who was very kind, helpful, and attentive. He was sitting next to us and took time out of his day to take a group photo for us and check on my party to make sure we enjoyed what we ordered - crab cakes benedict, the huevos california, and the chilaquiles. Simon, our server, was very attentive, he checked on us several times and made sure we had everything we needed as well.I can only speak for myself, but the award-winning chili paired with the chipotle cornbread is wonderful in the huevos california. Highly recommend as my entire party enjoyed their food.
Really good chicken and waffles. Chopped salad was good too. Definitely worth a look 🙂
Food was delicious. I was incredibly sad that they ran out of chicken fried steak though
My husband and I were on our honeymoon and looked into this diner .The staff were very nice and friendly. However I bit into my biscuit which was hard but I noticed it tasted like mold and sure enough it was molded inside,so the lady took my plate and they brought a new one back however I was skeptical due to my last plate. They also took the rest of my food I was eating and didnt replace it. We also paid for a drink we never even recieved. Very disappointed. I hate to say but I would not recommend.
Good breakfast joint. Their version of chicken fried steak is an actual thin slice of a New York that they tenderized and prepare in the traditional sense. The Bloody Mary with the bacon is excellent!. I have also ordered the Corner Beef Hash and didnt care for the sauce they put in it.
Food was delicious and quantities were generous. However, the waitstaff was a bit rough around the edges. Our waitress asked how the food was within the first minute of it being delivered -- before we had a chance to maybe take a bite. And then she delivered the check minutes later (at her own initiative) and never checked on us again or refilled our water glasses. I would like to recommend that the restaurant sign up for American Expresss outreach effort to small businesses (Shop Small) so that they could accept the AMEX card.
Meal was good but service was slow and the place was not that busy.
Food was expensive but good. 8 employees counted, most giggling in groups and messing with their phones over helping customers. Neat spot but the flies...HOLY HELL WITH THE FLIES!
The service is HORRIBLE. Food was really good.There was a fifteen minute wait even with social distancing there was plenty of every other tables. Once we got our table the food was great but we were not offered a refill if pop even though both of our glasses were empty. They sent us a text message when our table was ready, at one point I texted them back asking for the bill and refills. It was at that time she brought the bill. Did not see the waitress the entire time we were eating. When the waitress brought the bill I asked them for a refill and we received it.
This place is amazing! The staff is so friendly and helpful. Not to be out done by the staff, the food stands out on its own. Great dinning experience thank you! Going back in the morning for breakfast.
This is a neat small dinner in a quaint little town of Truckee. The atmosphere is old school diner and I think it fits well.The eggs Benedict, a classic, was delicious. The restaurant was in a lunch rush and the seemingly few serving staff did well to serve us and the shef did well with the food as well. I can imagine that is not an easy task!My wife had the Jax Chop salad and it was great as well!If you come here I would recommend avoiding it on the weekend rush times as you may wait a while like we did. But if you can wait it is worth it!
Pretty slick omelets with veggies and hash brown and perfectly toaster bread butter. Also one other thing, the diner coffee is too good for a diner coffee. Do ask for it.
We visited July 5th and the service was poor likely due to staffing from the holiday. The food was better than average. The hostess was inexperienced. She sat my family on the back patio in full sun, no shade. 10 minutes later we were able to ask a server if we could be moved and they accommodated us. We noticed the hostess seating a couple to a table that had not yet been cleared. When we ordered the food it came out very quick. I think we cought them on a bad day short staffed when everyone probably wanted to enjoy the July holiday.
Terrible experience. Rude and incompetent staff. Pretentious and not worth it. Avoid.
Great service, our waitress was very attentive and helpful.
A Neat Little Diner Serving Comforting Food.We came here for brunch and had a good meal. If this place gets busy, there isnt a lot of space, but I would bet the tables turn pretty quick. You can sit at the bar solo or with a companion, they have tables for four and I think we sat at one of the two tables for six.The servers were nice and attentive. I ordered the Paleo Kitchen Sink Hash ($14), a scramble of chorizo, chicken, bell and poblano peppers, sweet potato, mushroom, onions, and topped with one egg--any style. It was light and filling enough to not leave hungry and not make me too tired afterwards. It had good flavors and I enjoyed it--I added a side of their Homemade Biscuit ($1.50) and jam. My date ordered the All Day Addiction ($14), a house favorite made up of two eggs, triangle hash browns, Canadian bacon, avocado, mixed greens, chilled oven roasted tomatoes, balsamic drizzle, and basil pesto. She also finished it, but didnt comment too much about it, like I thought she would.Overall, this was a good place. I wish we could rate on the half-star because this place is a solid 3.5 Stars, but for this one I have to round-down.
Not a bad experience, but definitely not happy. Mediocre service and food. We were a group of 6, so 18% was already added. Im usually very generous with tip, but we agreed that we would NOT have tipped 18% if given the choice.1. Some of our water cups were empty before getting our food. They were *never* refilled. And they never asked if we wanted anything else to drink. Even while ordering food.2. Flies. Lots of them. How does that happen indoors with a foyer?3. Served half the group long before the rest. Then the other 3 one at a time.4. Wine selection included Napa Valley Chardonnay. There are over 500 wineries in Napa Valley. None of them named Napa Valley.4. Mac & cheese: Paid extra for crispy top that wasnt crispy. It wasnt very good.5. Beans served to the vegetarian had chunks of bacon. Oh! Thats the chili, Im sorry. Heres JUST beans. Totally vegetarian. Um... New totally vegetarian bowl was CHILI with ground beef.6. Fish & chips: *Overcooked.*7. Grilled cheese: Im unimpressed.8. Chicken pot pie: Eh, its pot pie. Nothing good or bad to say about it.9. Bread pudding: (Yes, as a meal!) They were out! Which was very disappointing. Got chili instead. Edible10. 3 shakes: None were very good. Especially the orange cream, which barely tasted like orange. At least they were big.
Great food and friendly staff. Prices are high but on par for Truckee.
Nice seating indoors and out. Service was good and fast amd food was good. If you arrive during lunch or dinner time, you will have to wait for a table. We arrived around 3:30 and did not wait at all.
Recent visit here in August 2019. There was a group of six of us. There was plenty of seating room available for breakfast. Parking is pay per hour at a central kiosk no matter where you park in Truckee. There is a medium sized lot adjacent the restaurant. Staff was very friendly, food was great, prices are average, great selection of items and some unique like smoked salmon Benedict. Diners, Drive ins, and Dives reviewed here about 10 years ago. Would recommend and would return. Its actually the only real restaurant of this size nearby. There are other smaller cafes, but this one suited us just fine.
Great Food and Great service! Over all Great experience!
Good stop for breakfast only 1 street from the main drag. Good prices.
Large portions and great food. :)
Very good dinner for myself and my family. Food was 100% on point
Fun experience- everyone was happy! Will remember the chocolate malt for years to come!
Nice atmosphere. Food is marginal. Cold, limp fries and truffle oil was 1/4 inch deep in the basket making the last of the fries inedible. Burgers were ok, fish was slightly over done.
Jax Special breakfast was perfect. 2 eggs, 2 sausage,1/2 Belgium waffle strawberries, and hash potatoes. $13.97 only before 2pm!
It took one full hour (fairly exact because all the near by parking is paid) to get a takeout order of two sandwiches. After an hour of waiting for a rueben and fish filet sandwich, my rueben had burnt bread and crunchy corned beef on the ends - it was sad and greasy. I hope they improve because its cute, but it wasnt good.
Great place, service and food. Highly recommend.
Jaxs has the best milkshakes in Truckee and fantastic service 10/10 recommend
Wife had the infamous sexy chicken and I had the Kobe meatloaf. Both were absolutely amazing. Definitely will be back!!
Jax is legendary in Truckee! My family has been coming since I was a little kid and now I bring my own children too. Delicious food, shakes are the best and breakfast here exceeds all expectations. The train tracks and a small jaunt to downtown shops in Truckee make this a perfect stop on the way to Tahoe for us everytime!
MY, OH, MY! We saw this was on Guy Fieris Diners, Drive-Thrus, and Dives on an episode in our hotel room in Reno, NV. While are destination was beyond Truckee, we decided to stop here for breakfast ... WE WERE THRILLED!With the global pandemic of COVID-19 still in effect, we ordered online. On Sunday June 7, 2020 there was freak snow storm - barely any falling snow but the temperatures were sub 40s - we were dressed for Yuba City and 70 plus degrees.My sister and I introduced us to the host, a man. He was sweet, and let us know the status of our food order while we waiting and shivering even in the mountain sun.A hostess took over for him, and mimicked the same behavior. I watched diners wait outside as well, but then collected to be served inside. Patrons entertained themselves with the area landscape, conversation with their friends, or fiddled with their phones.Once we received our food, we raced back to the rental for WARMTH and to eat. The first bite of my egg sandwich was AMAZING! The overeasy egg was fantastic though I did have an incident. The yolk burst in my hands, LOL. Miraculously it was only on my hand, forearm, thighs, and not the rental.Regardless, I now KNOW why Guy featured this gem in the Sierra Nevada Mountains. If youre cruising through ... do yourself, and more importantly, your taste buds a favor and stop in. Its just that simple.
Amazing food! I got their banana pancakes 🥞 would definitely come back next time Im in the area!