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Pep Boys Auto Parts & Service
160 Marginal Lago Alto, Ste 110, Trujillo Alto, 00976, Puerto Rico
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Pep Boys Auto Parts & Service

Comments
Ke
Review №1

Always find what I want for my car ...tires, batteries and good mechanics who do excellent job preparing my car.

Re
Review №2

Excellent service and good quality!

Ma
Review №3

Very professional personnel and good products.

ra
Review №4

Very good customer service and quick time of delivery of my car service,

HE
Review №5

News a better supply of auto parts specially those for VW Beetle.

Ca
Review №6

Excellent Service and very good prices. The sales associate s are very kind and helpful! Recommended 👍

Fe
Review №7

The best pizza in town

Ra
Review №8

Good service, discount for ageSuggest make appointment.

Al
Review №9

Bring your car here. Dont waste your time going to 3rd party, this is the best place.

Fr
Review №10

They didnt have the battery charger machine.

my
Review №11

Very nice 👌 the people who attended me were fast and diligent in knowing what I needed..

Ar
Review №12

Good service

Ro
Review №13

Great customer service personnel!

Sk
Review №14

Not many people at the counter, it took a long time to ask for a car part. I took even longer since they didnt recomend anything and just said these are the ones we sell. They didnt even have the parts on the shelf.

Mi
Review №15

Have pleasant experience every time I go there because of the service, willingness of the employees & variety of vehicle parts...

Ce
Review №16

Excellent customer service, experience and products...

Ed
Review №17

This is a great place to get tires and quick fixes to your automobile truck or car the staff is very helpful and knowledgeable there is always a short line but it moves very fast because the employees know exactly what theyre doing and they move quickly on every issue there is no shortage of Parts batteries or other things you might need for your car I recommend this place very highly

Je
Review №18

Excellent services and great price. I change 4 tires Cooper adventures tour and they install it in less than an hour.

En
Review №19

Very good service.

Ju
Review №20

Had to wait too long and the battery purchased needs to be returned and it takes too long therefore i left to return yet another day.

An
Review №21

Nice price on a AGM car baterry!! 4 year warranty, whaaat..!! Super!!

An
Review №22

Needed to travel to another store, didnt have part on stock, but worth the trip. The cashier Trujillo Alto store got the part and she was waiting for me. And she is beautiful really cute.

Ha
Review №23

Bad branch ever...There is an employee of Leo boys wants to park my truck to make an oil change for it ... he was reckless driving and careless... he hit the left mirror with wall and then I found scratchers with hall left door ... then they said I have to repair and fix it then back to them to pay for me !Also I asked to put oil for 6000 miles and I paid for that and they put oil for 5000 miles

Ra
Review №24

On sep 1 2018 I took my car to your store 160 MARGINAL LAGO ALTO in Trujillo Alto, PR to change the oil and filter. I was very precise with the person in charge about the need to rotate the tires. When picking up my car I noticed that the tires did not rotate them. I notified the person in charge and the technician who provided the service and the response from both was that it had been done. I explained that the tires had been marked by me and the marks were in the same position. Even so, they limited themselves to answering that the work had been done. My concern is that if something so obvious and easy to prove your people try to make me believe that it was done, in the same way they can say that they changed the oil, the filter or any other service without having done it. How can we as customers see the service we pay? Its something they have to think about. Waiting your prompt reaction. Posted on Google store reviews with copy to Dan Ninivaggi CEO of Icahn Automotive Group LLC via Twitter (@danninivaggi).

Me
Review №25

Great service!!!! Very helpful employees.

Ke
Review №26

Always a great service

Pe
Review №27

Good service but waiting time is too long!

Ma
Review №28

Dont have all necessary tools to make a good job.

he
Review №29

Exelente servicio, ask for Bryan for the best service

Ro
Review №30

Buying car products at great prices

Lu
Review №31

Service so slow I couldnt even get a price on a simple oil change.

Jo
Review №32

Excellent customer service. The waiting are should have WiFi but doesnt.

Ne
Review №33

Very good car repair service.

Ne
Review №34

Very friendly and helpful staff

J.
Review №35

Took longer than expected and they charge extra for every little thing but customer service is good and they have what you need.

Ed
Review №36

Best personal assistance.

Te
Review №37

Great customer service

Ju
Review №38

They are nice but price are so high.

Fr
Review №39

Great employees and operational hours, convenient location

He
Review №40

Good service

On
Review №41

Great service, and very quick!!

Iv
Review №42

They care about you and your car.

Ma
Review №43

Personnel is not organized or available. Expensive products and services.

Jo
Review №44

Went to exchange a part and was treated very bad and unprofessional.

AM
Review №45

The problem with this store are the employees. They dont know very well how to handle the Internet orders. The customer service is terrible. I dont recommend this store.

Ab
Review №46

Always good service.

Ne
Review №47

Good place for quick visits...

Mi
Review №48

After leave a filter paid in full, went 2 times to pick it up and they sold it out.

Mi
Review №49

Quick help and service....

Ar
Review №50

Very good

Lu
Review №51

Good services

Vi
Review №52

Great discount

Ju
Review №53

Super fast

Ca
Review №54

Great service

Da
Review №55

Nice service.

Sc
Review №56

As always repairs taken care of

hi
Review №57

Good costumer service

Al
Review №58

Great and fast service

Ju
Review №59

Part was out of stock.

He
Review №60

Fast checkout

Q-
Review №61

Expected a smile

Co
Review №62

Good service.

Fe
Review №63

Good service

Ge
Review №64

Its ok.

Fr
Review №65

Personalized service

Ca
Review №66

Excellent service

an
Review №67

Very good

He
Review №68

Good

Le
Review №69

Its ok

Ch
Review №70

Excellent service

Fr
Review №71

Excellent.

Al
Review №72

Service is slow, needs work.

Re
Review №73

Bad service

Jo
Review №74

Good Customer Service

Jo
Review №75

Car supplies

Vi
Review №76

Good Car Auto Parts Place!!!

Jo
Review №77

Large stock of merchandise

jo
Review №78

Good

Ra
Review №79

Good

Ri
Review №80

Money thirst

Ed
Review №81

Poor and untrusted service

ne
Review №82

Super good customer service !!!!!!!!!

Ra
Review №83

Super

Iv
Review №84

Parts and accessories for your car.

Jo
Review №85

Shopping online with discount store pickups help you and they have the best mechanic awarded for consecutive years Jose Ramon Massanet another who is excellent Francisco coubter de service.

Ma
Review №86

I am confident because I find what I need quickly. If not, the very friendly employees help me with what I was looking for ..

Ju
Review №87

Very good place is still good merchandise, the only problem is in the service that they take too long they could still be faster, for example change 4 tires almost 3 hours I think it is too much.

An
Review №88

Excellent service and very good attentions from Mr. Rodrguez, thank you

Wa
Review №89

Fast and effective service. Problem solved!!!

Le
Review №90

Excellent service 👍

HE
Review №91

Pep boys is a vehicle service workshop that I recommend 100 percent. I have been driving my vehicles for many years in everything that has to do with mechanics and the purchase of vehicle accessories. I am a satisfied customer.

Ca
Review №92

Excellent option to make appointments for car service. I recommend it.

Ed
Review №93

Good variety in its articles and its employees are very helpful and help the customer with great kindness, I recommend it blindly.

Ca
Review №94

It was very dilegent.

No
Review №95

Good but expensive.

Fr
Review №96

Great service

Al
Review №97

If they do not have what you are looking for, they will send it to you to look for another store. The Colobos have racing parts. Excellent service.

AN
Review №98

The employees are very friendly and committed to service despite the fact that there are few employees in the Workshop area, they do their best to do quality work and a reasonable waiting time, thank you all.

No
Review №99

They couldnt help me. Last but not least, they told me that my car, a kia koupe, does not exist. To search the Internet and call him back.

Lu
Review №100

Sing me, Pep, Boy ok Q.D.T.B.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:160 Marginal Lago Alto, Ste 110, Trujillo Alto, 00976, Puerto Rico
  • Site:https://stores.pepboys.com/pr/trujillo-alto/160-marginal-lago-alto.html
  • Phone:+1 787-748-2700
Categories
  • Auto parts store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Towing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:8AM–8PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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