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Atlanta Light Bulbs & ALB Energy Solutions
2109 Mountain Industrial Blvd, Tucker, GA 30084, United States
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Atlanta Light Bulbs & ALB Energy Solutions
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Br
Review №1

I placed an order on August 30th 2021, was told shipment was due in mid September, when I asked about my order, I was told that they had a delay and it would be in September 30th, when I contacted them on that day I was told that it was delayed again til mid October, I informed them I wanted to cancel my order and wanted my money refunded, which I was told it would be, after 3 weeks still without my money, I contacted Melinda and was told it takes 7 to 10 business days and if I needed further assistance to contact billing and refund department, they needed my order number, I sent a copy of the invoice and now I have not heard anything, and still 2 months later I still don’t have the 101.00 dollars, I’m very disappointed, I would not recommend this company!!!!

Tr
Review №2

This company is a joke. Made an order June 22, after not hearing from the company on my order for over a month, I contacted them July 28, and was told my order would be shipping out the next morning. Now, on August 9th, I still haven’t heard anything back from them.They can spam my email daily with offers and deals, but can’t figure out what’s going on with my order. Save yourself some time and headache, order elsewhere

Ev
Review №3

I have weird light fixtures, I need special light bulbs. This is where I go. Theyre pretty helpful.

ji
Review №4

Placed an order July 17,2021 $94.10 I Today October 19, 2021 I have called 4 times for my credit I get bounced from voice mail to voice mail I have not received my Light bulbs and I have not received my Money Backorder 165758+++++++++ Stay Away Not A Trusted Company+++++++++

Ro
Review №5

Avoid this company AT ALL COSTS! Order from somewhere else! I placed an order and 2 months later still nothing from them (no email updates, no text updates, no phone calls) despite the fact when I placed the order the product was shown as in stock. This 60 days of silence (between the order and my cancellation) caused me to take the initiative and I ended up contacting them. During each of my four calls to Atlanta Light Bulbs I was given a new projected delivery date. Oh, and I forgot to mention they charge your credit card upon placing your order so they sat on my money for 60 days....Isnt that nice?Enough is enough. Do not patronize this business....you have been warned.

Jo
Review №6

Horrible... do not use, they changed my order multiple times and its been over a month and still have not received my order.

Su
Review №7

Jordan and the team are very helpful. Great service.

Ga
Review №8

Katie was pleasant and helpful making some good suggestions when the bulb I was looking for had been discontinued.

Pa
Review №9

Great selection,good friendly people the counter.

Go
Review №10

It was great. Great help and perfect service. You need lights see ALB. You can get what you want

Pa
Review №11

I ordered bulbs from them and then was told they werent in stock. After 5 months I canceled them, a month after that they showed up at my door. 4 days after that Ups showed up at my house unannounced to collect them. I payed for them even though I got them from another company after 8 days. Poor service and no internal communication leads to mixed up orders.

Mi
Review №12

They had everything i needed. Great customer service.

Io
Review №13

Had issues with some ballasts I ordered, but problem was quickly resolved. Great products & excellent customer service. Would definitely recommend.

ht
Review №14

Excellent customer service and excellent packing and shipping.Very helpful in recommending the best solution for lighting needs.

Sa
Review №15

Our small start-up company ordered over 1500$ in light bulbs. We were shipped the wrong light bulbs. When we went to return the bulbs and ballasts it took 3 customer service agents and 6 weeks to generate an RMA number. We paid to return them through Fedex and in the mean team we went on to order a second batch of light bulbs. When the ballasts and bulbs finally made it to Atlanta light bulbs, it took 2 more customer service representatives to get answers. Customer service agent Valerie Bowes refused to issue us the credit saying we returned used burnt out light bulbs despite the fact we returned the bulbs in the same box and shipping materials as they were sent in, never took the bulbs out of the box, have no way to use the product (since it was the wrong size), and sent the photos to prove it. We tried repeatedly to contact anyone at Atlanta Light Bulbs including our CFO. Our efforts to try to schedule a meeting were ignored. Needless to say we will not be able to do business in the future with such an unprofessional company with terrible customer service and unethical business practices . I have attached the photos of what we received. Save your money and shop elsewhere.

Da
Review №16

I went here looking for an uncommon bulb and they had exactly what I needed. I was surprised at the selection available. I will definitely be heading back for my future lighting needs.

Cr
Review №17

I received the order in a timely fashion. I had ordered twenty bulbs and that is how many I received. However, two bulbs were duds. This kept my rating at 4 stars and not 5 stares. The bulbs are inexpensive and the value of the two dud bulbs is far less then what the shipping charges for replacing the two bulbs would be. I had ordered 20 bulbs because I expect to blow a few in my experiments so the two duds are not a problem and just part of the equation . At this time I am a happy customer.

Jo
Review №18

Staff was very knowledgeable and polite. Will be back!

Co
Review №19

Exact replacement bulbs that I needed! Fast shipment & cheaper than anywhere else I have found. Will shop here again. Thank you!

Ro
Review №20

Atlanta Light Bulbs was a great shopping experience. I had two items I was searching for and found them immediately. I had found them on another site but at a much higher price. Then to my surprise once I ordered them they arrived days before I thought they would. In only three days from the click of my mouse to them arriving at my doorstep.Thanks Atlanta Light Bulbs for the great shopping experience.

Ch
Review №21

Needed some hard-to-find bulbs and Atlanta had them. Good price and I received them quickly. I will definitely shop at Atlanta in the future.

De
Review №22

Fantastic transaction. I was able to negotiate a discount based on the quantity I was purchasing. The product arrived ahead of my expectation and was packaged great! I will absolutely keep them in mind for future purchases as well as recommend them to others. Thank You ALB!

Ha
Review №23

Better watch them! They charged my CC then sent an email saying the product was on 90+ day back order. It was not easy to get a refund. Reputable companies do not charge the CC until the order ships. BEWARE!

Am
Review №24

You offered a great price for LED tubes to replace my old T-12 florescent tubes. The install was straight forward and I am extremely pleased with the result. Much better light at a great price. The tubes were delivered on time and the packaging was way more than adequate (double boxed). I cant imagine how things could have gone better.

Je
Review №25

Id hard time to find blub T5 is crazy, and it guesses the blub got from an UFO

La
Review №26

I recently ordered from ALB. There was a slight issue with the shipping. After speaking to Ben in sales everything was resolved quickly and professionally. Thanks ALB great product great price!

Co
Review №27

I purchased two light LED bulbs from these guys but the bulbs ended up not fitting in the fixture I ordered them for. They charge a $65 restocking fee! I will gladly support local companies but not if theyre going to charge $65 to add two bulbs back to their inventory and stick them on the self. I recommend purchasing else where. $65 fee is 20% of my purchase amount.

He
Review №28

Terrible customer service. Stay away. Took several weeks to receive my lights. Then had to return defective Lithonia LED panel lights that would buzz no matter what dimmer I used. They would have kept my money if I did not stay on top of them and kept emailing them. 4 weeks after returning the lights I received my refund but they told me it was refunded 1 week after receiving them. Will never do business with again.Complete liars. I had to contact them 3 times after they received the lights back to get my refund. If they keep spreading lies about refunding me the same day they received the items, I will have to expose them with pictures and emails. It took 4 weeks and they would have kept my money if I did not stay on top of it.

Mi
Review №29

Had the lights I was looking for at a good price but the customer service was suspect ! I was told 3-5 days till they arrived and after numerous calls I had them in about 2 weeks !

vi
Review №30

Excellent. Have made intermittent purchases for a few years and always get prompt service and good prices, but mainly the merchandise works just as Atlanta Light said it would.Would recommend to anyone except my brother-in-law. Hes never happy.

Te
Review №31

First time to order from this company. Will use again. Very fast delivery. Better pricing than from other dealers selling the same product.

Da
Review №32

I needed an oddball replacement lamp socket to replace a broken one. They had what I needed for a good price and reasonable delivery charges. The socket arrived quickly and was exactly as described so it worked perfectly.

Ca
Review №33

I was pleased with both my order and the delivery process. The order arrived quickly and safely. The bulbs were impeccably packed. Atlanta Light Bulbs had the unusual bulbs that I wanted and offered them at very competitive pricing. I am very pleased!

Wi
Review №34

Great customer service, on-time shipping, and a good purchase experience for some difficult-to-find fluorescent bulbs.

le
Review №35

Initially the bulbs I wanted were out of stock. But Atlanta Light Bulbs ordered and delivered the ones I wanted in a very timely manner. I would definitely purchase product from these folks again! By the way, they also had the best price I could find anywhere. A+++ vendor

al
Review №36

I couldnt find a particular item that i was in dire need of. ALB had it, all 40 of them. I ordered them and am waiting. I think im good though! THANKS ALB

Al
Review №37

Very good service and pricing. I love the max lite twin LED shop lights. Let there be light!

Ed
Review №38

Bulbs not in stock. $11 a case more than HD.

Pa
Review №39

I received exactly what I expected, (LED tube lamps), and they are nice and bright. I also received plenty of helpful communication. I ordered the bulbs for a retro fit on two (4) bulb T12 fixtures, my first retro fit using LED tubes. Well I did not realize that the LEDs do not require ballast, so I had also purchased ballast, (from another source), and I had LED tube strobe lights, but after some communication with Atlanta Light Bulbs, I now have nice bright light. Thank you, Patrick

Ja
Review №40

It was exactly what i ordered.no fuss no muss. Arrived quickly and was packed really well. price was outstanding. would order again for sure.

St
Review №41

Best place to buy anything to do with lights like the prices and they have excellent customer service

Sa
Review №42

I just had a horrendous experience after years of prompt, attentive and quick service. I placed an online order at the end of March. My credit card was immediately charged. In early May I contacted them as I had not received the items. After several hours of chatting and phone conversations, I learned that because 2 lightbulbs (out of an order 16) were out of stock they were holding the whole order. Finally I talked to a supervisor who shipped the remainder of the order. I was told the remainder of the order would be shipped May 14. Today (2 months after the initial order) I contacted them again and after 45 minutes was told the items would be shipped from the vendor tomorrow and then to me.My biggest complaint is the policy to pass the charges through when the order is placed. This gives the company no incentive or record that customers havent received the items.

Li
Review №43

I had questions about the type bulbs to order and they were very quick to respond, polite and helpful. Our order arrived quickly and in perfect condition. They are awesome.

Ro
Review №44

Atlanta Light Bulbs had exactly what I was looking for at a decent price. I am very happy to say, that the bulbs were packed very well for shipping and arrived very quickly. Will definitely do business with them again.

Ga
Review №45

A great place with reasonable prices for all your lighting needs. Staff is helpful and very knowledgeable.

Ch
Review №46

Got the exact bulbs I needed for the best price. When one of them failed after only a few months, customer service took care of me! Would much prefer to buy from the little guy rather than the amazon behemoth.

Je
Review №47

Great company to work with, and great prices!!! I order cooler bulbs from them and they are MUCH cheaper than my local restaurant supply store. Bulbs always come quickly and nicely packaged.

Ad
Review №48

Excellent service and quick delivery of just what I ordered. Will definitely use Atlanta Light Bulbs for my lightning needs.

Le
Review №49

Great customer service! I received a very quick response and replacement of damaged bulbs, even though I only ordered two (specialty germicidal UV) bulbs and value was low(~$25). They have a large variety of specialty bulbs available that dont necessarily have to be purchased in bulk.

Sj
Review №50

I Googled for a ballast I was needing to repair my wifes fish aquarium light and your web site was there. And I tried your site for my part . Wow it popped right up, Very pleased, so I ordered it. Thank You, Dutch Chastain Oh Yes, I Will Use You Again In The Future !

LO
Review №51

Always prompt delivery for a hard to find fluorescent 2pin lamp. The pricing is very good also. Easy shopping for hard to find items.

Mi
Review №52

Ordering was simple, great price, product received in a few short days. Great customer service, will use you again.

R
Review №53

Less than stellar customer service here. Whitney was rude, and at times unresponsive. Needless to say, we wont be purchasing from this vendor in the future.

Am
Review №54

I placed an order via web, and received an email the following day letting me know that the bulbs I ordered were non-stock items, thus non-returnable and with a longer lead time. I emailed them to cancel the order, and explained that had they been marked as a non-stock item that fell outside of their typical ship times and return policy, I wouldnt have placed the order. Since I need them this weekend, I found another vendor that was able to ship next-day - and since the item wasnt marked as non-stock, hasnt been shipped to me, and I contacted them within 2 hours of being informed that the item wasnt readily available, it seems like canceling the order is a completely reasonable solution.Atlanta Light Bulbs: Unfortunately this order cannot be canceled.These items are Non-stock which means we order them especially for the customer. and they are Non-returnable/refundable unless defective.Since the smallest quantity available for purchase was a box of 10, and shipping was $10, I now have $30 of 10 tiny lightbulbs. A small amount, for sure, but Im writing this out of exasperation. Its a hassle (and wasteful) to deal with a company that ignores common sense solutions after theyve made a mistake, and asks that the customer pay - in time and money - for their oversight.

Je
Review №55

Easy to get hard to find items. Price was good and delivery was excellent. Arrived in perfect condition. Exactly what I needed.

Ma
Review №56

Great customer service. The prices are good and thank you for Steven Jackson.NajiEmbassy Suites

Gr
Review №57

Just finished building a 20x24 Solar Printer using UV fluorescent tubes. I was having a very difficult time locating what I wanted until I came across Atlanta Light Bulbs. I bought 16 bulbs, enough for two printers. The bulbs arrived on time and for a very reasonable prince. My thanks to that.

Sp
Review №58

Great store with excellent customer service. A+

Th
Review №59

Great E-Retailer! Ordered an odd, hard to find ballast. Had it in my hands in four days! Worked like a champ. Thanks Atlanta!!

ma
Review №60

Excellent service and product. Happy I found them. Will use them again.Mark - Iowa

Te
Review №61

Awsome deals. Good location and great service.

Sa
Review №62

Horrible experience dealing with Atlanta Light Bulbs. I ordered a bulb and it was broken by the time it arrived. I called back to have a replacement sent and it never arrived. I called back again and since it was past the 30-day return window (which was because I had been waiting for the replacement bulb that never arrived) they said that they could no longer honor a replacement. They instead offered the bulb at half-price, at which point I decided to order from another company. Truly one of the worst ordering experiences Ive gone through and I recommend that no one uses them.

Er
Review №63

Great light bulb selection. Was able to get a hard to find reference.Prompt shipping.

Pe
Review №64

The bulbs I needed were in stock at the right price. Shipping charges were reasonable and the bulbs shipped right away and arrived three work dys after the order was placed. All in all, a pleasant experience.

Da
Review №65

I quickly found the ballast I needed. The order was quickly processed and shipped, all at a cheap price.

An
Review №66

Great pricing on these light bulbs. My order came in just a few days. I am very happy with my order and I will order from them every time I need more of these lightbulbs.

Er
Review №67

Very affordable. Huge stock of hard to find bulbs. Glad to have found them

Dr
Review №68

I needed a ballast for my circular light bulb in my office. The old one had broken connectors and functioned intermittently. They had a picture and description of a new ballast resistor for my light. I used the old one to order the replacement which merely plugged in and my light viola, has worked since. They company was very responsive and by providing the description, picture, and the nomenclature, I was able to successfully repair it.

Ed
Review №69

Very good, helpful!

Fr
Review №70

When it seemed like the light bulb was not going to fit into the socket of the pole lamp, the help desk offered a good solution and I appreciated their prompt response.

jo
Review №71

Atlanta Light Bulbs has repeatedly proven to be a great company to do business with time and again providing flawless service. I highly recommend it to anyone needing help in this area.

Da
Review №72

Hard to find bulbs in stock. Amazing!! And fast service to boot.

ro
Review №73

Web site easy to navigate order processing simple. Speedy delivery, received items three days after ordering.Wow

St
Review №74

Fast and efficient. Shipping was a little much for my liking, but they delivered and did it well!

Ro
Review №75

Placed an order that was listed as “Lead Time: IN STOCK - Same day shipping (order by 4 pm)”.Received an email staying they had to special order the parts I ordered and was told were in stock (and additional 3-4 business days).I asked for a expedited shipping or a refund in shipping in exchange for false information on their website as well as in my confirmation email.Was told “we don’t do that”.Canceled my order, will shop elsewhere.Don’t label products as Lead Time: IN STOCK - Same day shipping (order by 4 pm) if you don’t actually have it. That’s straight up lying to your customers.

Ka
Review №76

Thank you Atlanta Bulbs for supplying the correct bulbs I needed for the lights in my RV. Accurate Order - Fast Shipping

Aa
Review №77

Worst experience ever. Placed my order 4 weeks ago. I called a week after ordering and was told they only have 6 out of 12 in stock so I said, OK, please ship the 6 currently in stock and the other 6 when available. Was told Id have the 6 currently available by August 13th, even though I paid for overnight shipping so it would be 12 days to receive the first set of 6. Didnt receive those 6 today, August 13th so I called back and was told they would contact vendor to have them shipped today, August 13th! So the vendor hasnt even shipped them yet! I told them Id expect them to ship them via overnight as its been 4 weeks now since my original order and they hung up on me 5 times and refuse to escalate my call to a supervisor.Worst customer service and worst experience EVER. As a business owner, I hope the BOD and/or owners of ALB see this post and have this be an example to their team on how NOT to provide customer service!

Ev
Review №78

Marcus is the man. Got me the bulb I needed that I couldnt find elsewhere and invited me to the customer appreciation day coming up. My entire trip took less than 10 mins and was only a couple bucks

Da
Review №79

I ordered a small cheap balast for my fixture. Paid the minimum shipping. Yet it showed up darn near overnight.Kept me informed when they picked the order when they shipped it and when UPS picked it up. Classy Company !Thanks. I will be a return customer .

Ti
Review №80

Needed a ballast for an aquarium light. Noone in town had it so I searched online, alb had it cheaper than anyone! They also gave me a code for free shipping. Fixed an expensive light for 8 dollars!

Su
Review №81

Fast Shipping. Great prices!! Will definitely use them again.

Br
Review №82

Very fast shipping, correct order and nicely designed web site made items easy to find.

cr
Review №83

Fast and nice...got LED replacements for discontinued mid-century bulbs. fair price, and quick delivery.

Ma
Review №84

I bought a very specific type of bulb from this company for a very specific type of fixture. I was sent the wrong bulb. Per their policy - they can substitute what they feel is a suitable replacement; however, the suitable replacement they sent me did not work in my fixture. After A LOT of communication and frustration, they agreed to refund my money - including the shipping charges. However, I still had to pay the $8.00 to send the incorrect light bulbs they sent me back to them. So it cost me $8.00 for their mistake. This is not intended to be a negative review, just a statement of fact, take from it what you will.

Ke
Review №85

I had a good experience. Ordered some bulbs they arrived quickly exactly as ordered. Will do business again.

Je
Review №86

Needed a couple of 9 fluorescent bulbs for an emergency light. they had them available, shipped quickly and at a really good price.

La
Review №87

I need a special bulb that is primarily used in Japan and they had it in stock. Quick delivery too!

Br
Review №88

Came in 3 days. Perfect fit for my American Electric Side Light WLJ-12 fixture.

Su
Review №89

Great service and you will be hard pushed to not find the bulb that youre looking for here

Ch
Review №90

Affordable light bulbs and very helpful employees!

Ly
Review №91

Just what I wanted, at a great price. Got it fast and worked like a champ.

me
Review №92

Easy ordering, great prices, reliable and timely delivery are the reasons why Atlanta Light Bulbs will be a preferred vendor moving forward.

LO
Review №93

Customer Service is Terrible. Kevin Taylor and Robert the operations manager are very unprofessional. They actually billed my company and shipped a product we didnt order. Once we asked them about it they were rude and apathetic about it. This company needs more training in dealing with customers.

pe
Review №94

I think this company has one of the best management teams: honest, responsive and intelligent.

Ro
Review №95

They aways have what you need in lighting

Ro
Review №96

Wrong item was ordered and they refused without a reason as to why it they rejected it. It also took over 1 month to receive from vendor.

Ha
Review №97

Ordered replacement ballasts, had a bad one, they replaced it without any problems. I will always be a loyal customer.

wi
Review №98

I ordered 2 bright white lite 12 watt replacement tube bulbs but was sent in error 2 12 watt blacklight bulbs that are used for bug repellant and are totally useless for illumination of the outdoor area. I would not use this resource again.

Ro
Review №99

Huge and complete selection of bulbs and batteries to chose with a great prices...

Fi
Review №100

They have every type of lighting application you can imagine. I recomend visiting to see options before installing new applications.

Information
34 Photos
100 Comments
4.5 Rating
  • Address:2109 Mountain Industrial Blvd, Tucker, GA 30084, United States
  • Site:http://atlantalightbulbs.com/
  • Phone:+1 770-491-3145
Categories
  • Lighting store
  • Light bulb supplier
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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