Not good experience. Ordered mailbox, and ZERO contact from the company to schedule install for 4 weeks. Subsequently THREE missed promised dates for install, after speaking to a rude customer service rep each time. Finally installed: mailbox wobbles, not firmly planted in the ground, and the door doesnt shut. Frustrated that HOC picked these people for an approved mailbox. Wouldve been exponentially easier to just get something from Home Depot and install myself.