Shopped the old location several times and have recommended to friends. Went to the new location and was ignored for 10-15 minutes before leaving.

Best gun store I’ve ever been to. Every employee was extremely polite, professional, knowledgeable, very detail oriented and offered lots of suggestions. I will go out of my way to come back to SNG in a heartbeat.Thanks for your help and knowledge Gary!

Yesterday, I went there for the first time. I was looking for a 9mm and was excited to purchase my first. The prices were fair and the cashier with a lost voice greeted me when entering. She was very sweet.As I am looking around, I noticed an interaction between 2 male employees. One pointed at me and signaled for the other to watch me. I understand this is a tactical shop and guard is up with employees but I am literally a 56 40 year old mom. It made me feel so gross and unwanted. I browsed the guns but just felt defeated at that point. I ended up purchasing a Pitbull stungun. Another women working there helped with that. Super nice as well. Kinda bummed by that interaction because they had the Hellcat I wanted but felt my business wasnt wanted.

Great store, It was my first first time buying a firearm. All the employees in the store were helpful, knowledgeable, and clear with there communication, despite the store being extremely busy. On another visit I had a issue with a firearm transfer as well and they were understanding and helpful getting it resolved. On top of the best service I’ve had, since going to all the main Gunstores in the Tucson area over the last few months. They seem the be the best priced. I will continue to recommend SNG Tactical to all my friends and customers.

Another really good gun shop in Tucson. I enjoyed window shopping here. I wasnt in the market for anything, but still looking. The staff was friendly and they seem to have a nice selection of guns and accessories.

One of the best places for all your firearms needs. Friendliest staff Ive ever had the pleasure of meeting. My pup loves to come visit these guys and looks for the laser the moment we walk through the door. Knowledgeable staff and fair prices make this shop a rare commodity. You wont find better help anywhere. It was a pleasure doing business SNG.

Ive been here a few times and every experience has been the same, Awesome! Great overall shop. Every time I cant find what Im looking for I swing by SNG and somehow they always have what Im looking for in stock. Today it was a crimson trace optic for a glock 48 mos. The staff knows their stuff. I want to thank Gary for all the help and SNG tactical for hire knowledge people.

Great shop, they have a great selection, loads of ammo, and a friendly staff. Only drawback is that the store space is small so it can get a little crowded in a hurry. Come check them out.

Cool place went there lokking for an AR that wouldnt break the bank and got my first AR DB15 was a lil more then i was trying to spend 600 but love it all be back and the the whole backround check was about 30min faster then alot of other places

HeyI will always remember Sng tactical it was the place I bought my first gun great employees that seem they love there job they love talking and providing information about the guns not to be weird but sng tactical will forever be in my heart because I bought my first firearm here and I get to go to sleep knowing I could protect my self my friends and family god bless

Clearly understaffed and the staff that was working was extremely rude and inconsiderate. I was ignored for 25 minutes just to be told they dont have the ammunition I was looking for (theres a national shortage I get it) but meanwhile an employee accused the whole store of smelling like Marijuana when no one else could smell it and spent extra time offering another customer access to backroom new arrival firearms even though they werent interested while there was 5 other customers were waiting for assistance. Go anywhere else as they will have what you are looking for and wont be subject to horrible customer service.

Just found these guys and happy I did. From the phone call before I arrived to everyone in the buying process i was impressed. Although busy I was immediately greeted and helped. Non pushy salesman guided my with sage advice and help relieved I could get all this selection and service here in The Old Pueblo!

My first impression was great shop was well stocked & clean I was helped right away. The sales rep asked the right questions to help me make the right purchase an informed me on on going sales will return

The staff is really friendly and helpful good selection of more tactical guns and weapons then most including parts, only gripe I have is their layaway policy is 30% down CASH ONLY according the the salesmen gotta build trust its 2021 cash is on the decline in monetary transactions let alone having to potentially leave and come back just to put a gun on layaway thats all overall not bad

Robert was extremely helpful and the process was quick! Thanks for helping me make a great decision!!

The people that helped me We’re very knowledgeable and very friendly. I recommend this place

STAY AWAY customer service is horrible since the move Ive bought 6+ guns at sng over the years.looking for a new gun shop to do business with.DO NOT SEND transfers here KEEP LOOKING they wont give me my transfer due to my drivers license being cracked.MANAGER HAD ARMED employee stand next to me and treated me like a junky. Told me to take the transfer somewhere else.HAD TO CALL COPS TO GET MY GUN.

Amazing staff. Owners will help. Mom and pop shop with that comfortable feel of buying from them.

Poor customer service. Used to love this place at their old location....not anymore. Ive been there a few times at this new location thebforst time it was busy so customer service was hard to come by, so that was understandable. Just went in today it wasnt busy, but no one attempted to help me. I had to track down someone to help me. I asked to see some sights and then to see some slides from the other case. After he showed me the sights he said he had to cash out another customer, NONE of the 3 other workers came over with me....I attempted to get one of them and they all looked the other way or helped other people instead....I finally walked out. I guess Ill spend my money somewhere else. I get firearm sales are hot now, but cmon...I was ready to drop $$$ the others there getting help were just looking (as I saw many of them leave empty handed, while I was waiting)...so sad...

Pretty chill place and knowledgeable staff. Check this place out if your in the market they have pretty good inventory. Pretty sure I will be back as its close to my house.

Visiting from out of town some friends brought me here. Far from impressed.While their selection wasnt bad, the lack of service and sadly typical gun store attitudes were disappointing. Based on their reviews, I was expecting more - or least average.

Awesome selection of guns with an equally awesome staff.

Great place, great prices and wide variety of products. Excellent customer service from the moment you walk in till the moment you leave. I had a few transfers here and made ammo and hand gun purchases

I went to SNG on Saturday Feb 27th and bought a rock island 1911 10mm and a IWI jericho in 9mm. Angel was the guy who helped me and the service was fantastic. The background check was done on a computer making it so much simpler to do instead of writing it out. I plan on buying more and will be doing my business at SnG from now on. Thanks for the great service and knowledge. Sincerely Lance.

I love this place, stay going back, one of my favorite shops. Awesome firearm selection, awesome aftermarket parts, almost anything you can think of, great customer service. Always get treated with respect even though Im sure I annoy you guys, lol, Jim, the gun smith is awesome as well, had multiple trigger jobs done through him and I always get my firearms back before initial eta. Everyone is friendly and informative, also a very important part. They did not price gouge or take advantage of 1st time buyers during this pandemic which I feel is very important. Will always recommend. love going to SNG!

Just went and bought my XD-9. The customer service was fantastic, they were incredibly knowledgeable of the product, they walked me through the shopping and purchase process with ZERO added pressure, and they were all really stoked that I brought my dog. I will absolutely be coming back.

Bought my 1911 out here a few months back.Im a newb but they dont make me feel like one. I love the firearm, and the help Ive received.Wish I was better with names so I could give the former police officer that always helps me a personal shout out, but you know who you are. :P

Would not return these guys have bad attitudes and need customer service skills!

Really bad service and such a rude condescending attitude.I guess theyre making so much money from all the panic buying that dont need mine!Highly recommend going elsewhere!

Mannnn I love this shop! Most shops I go to, employees are rugged and rude. Every single one of these guys are progressional and treat you with respect. I had a good time here. I dropped $2500 on an AR10 and a couple pistols. Highly recommend!

Great place and awesome customer service, my wife and I purchased 2 firearms from this location. They made us feel welcome and answer every question we ask. I highly recommend this place.

Wife and I have been in here several times. Mostly looking for ammo, like everyone else. Weve picked up a few parts here and there for upgrades on our ARs. The staff has gotten to where they know my wife from her AR build. And recognize her everytime. Always very friendly, courteous and helpful. They have taken their time to share their experiences with us regarding questions about a product. Even to the point of walking you through an entire build when youre still in the kicking around ideas stage. Never once have we had a bad experience with the staff here. Even when they were swamped with customers.

Poor customer service. Typical gun store attitudes - maybe because Im a woman? The dark haired guy behind the counter in the ugly purple shirt was a real gem - NOT!My friend and I took our business elsewhere.

Allen was super helpful and supper kind best gun store in town!!!

Reasonable prices and great service

Zach was awesome! He was so professional and extremely helpful. Would highly recommend this store and ask for Zac.

These guys are awesome! The owners are very knowledgeable and down to earth. Not your typical gun store owner that acts like why are you here? These people care about their customers. They have a lot of products and just moved to a nice new big store on Palo Verde. Go check it out!

Guys were helpful... Always checked if i needed help... Great selection on Glock accesories..

Great selection and prices. Very friendly and, helpful and informative. I cant say enough good things about this place.

Their new location is pretty nice. Tons more stuff, way better displays and you can move without ballroom dancing with other customers. The young lady who cashiered while I was there was very knowledgeable and she is pretty- a great thing in a shop full of steel and copper jacketed lead. The prices are just slightly higher than some other shops but that shouldnt deter you from checking them out. They sell LOCALLY made items too! Nothing like buying steel plates that are made right here in town! I wish they were open a little later for those of us who cannot get there so early some days.

Will never come here again! Poor customer service!! Did not get any help from anyone!! Waited forever for someone to help! Even asked for help and some dude just looked at me and turned away! They are not even worth one star.

Awesome people ! Very friendly and easy to talk with, hands down the nicest people out of any shop in Tucson. They went out of their way to help me out. I actually made an online purchase and picked up there. After dealing with this crew Id rather pay a few bucks more and buy directly from them and support this local business. SNG keep it up !

Bernice was AWESOME!!!!! She took the time to make sure my Da (hes 85) and I left with the right gun. She observed him struggling and got him to a gun thats made for folks with arthritis. It was busy, but she just stuck with us, was really knowledgeable and taught this newbie alot. I had never handled a gun and left feeling like a pro. Great selection, staff and service.

I didnt know SNG TACTICAL was here in Tucson but once I found out and went there I kept finding reasons to go back. The staff is very nice and very helpful. Unlike most places now days these folks know their stuff and they actually want to help. Yep, its amazing to find a place that knows what theyre talking about, wants to share their knowledge and truly wants to help. Thats SNG TACTICAL for ya.

Wanted to give my Rem 870 a makeover, called them first and they had the mag pul parts i needed. Drove over, got the parts and i was out in five minutes.Thanks !!

Great little shop! It could be described as slightly cramped inside but its full of stuff you might need and definitely want. The staff are always nice and can probably help you with with anything you ask. I never met him/her but the gunsmith is top notch too, the work Ive had done is as perfect as I wish I had the skill to do myself. Thanks for all the help SNG!

Giving only 1 star because of their gunsmith, do not use him. I Bought an Apex trigger kit from them and had their gunsmith installed it for me. When I got my gun back the new trigger was in but he didnt bring out the rest of the hardware that came with the kit or my stock parts. I asked the clerk about it and he went in the back to look for them. He had to call the gunsmith to ask about my stock and remaining parts that came with the kit, some were in his desk and some he couldnt find. Upon further inspection, he didnt even change out the reset spring on the trigger or the sear, it was still the stock springs, and he tried to keep all my stock and extra parts. I strongly recommend that you DO NOT use him.

First time in the store, first firearm, and I let them know it. I was still treated like a seasoned customer, they answered my noob questions without hesitation. As in any retail exchange, I appreciated that the staff took care of me. Theyve earned a loyal customer.

Super professional, decent stock and varieties of needs here. Ian did an amazing job helping us today!

Great customer service, for first timer. Everyone is pretty friendly and knowledgeable. I wish I remembered the name of the lady that helped but was down to earth and answered all my questions.

Wayne and his staff are great! Friendly atmosphere and great prices on firearms. My go-to for all my FFL Transfers! Love their monthly deals as well! I can always find something I “need”!

Big fan of this store. Great prices and in county limits! Can’t beat saving over 2.5% on taxes. They are always welcoming and willing to work with you. I have bought several guns and transferred several to this store. $20 transfers. Cheapest I have found. I recommend them to everyone. Thank you guys for being there for us customers.

One of the best shops in town. Spent a lot of time on the phone with them and they did everything they could to help me. They even called me back with new information that they didn’t need to call to give. They went above and beyond. I ended up purchasing my firearm through then and got it for a great price. I will definitely buy my next gun through them. Thank you guys at sng.

Excellent selections of firearms, lowest prices in town even beating some online sites as well. Military/Veteran and Law Enforcement discounts. Knowledgeable and friendly staff. One stop shop with ammo, handguns, rifles, shotguns and more.

Always find what I want, the workers are very friendly and they know what they are doing.

Short and simple, nothing to complain about. the lady who helped me was incredibly helpful so I WILL BE RETURNING!

Very unimpressed with this store, it has a nice selection, which was unexpected, but pretty rude guys working there. Not many people in store but it took like 30 mins to get help which amazed me, maybe next time the experience will change for the better

Great inventory more than fair prices.

They were very rude to me when I walked in, Im pretty sure the man was on drugs. Also they have a small variety of products it’s depressing. Waste of my time.i wish I could put no stars .

I used to drive to all the gun shops in Tucson, now I pretty much just go here. They have a very good selection of firearms, and the times they didnt have what I wanted, they ordered them in for my and I got them in a matter of days! Not weeks!Trying to find AR15 parts? They seem to have them all! You can buy all the parts to build your rifle from scratch. I know because I did.I needed some gunsmithing done that most gun smiths wouldnt touch. Major machining of parts and the like. Their guy wasnt fazed and did a top notch job.Staff has always been very friendly and very knowledgeable... something other gun shops could learn from.I not only will be back, Ive been back several times. They also seem to have the best prices I can find. Even when ordering a firearm online, they will do the transfer and wont rape you like other gun shops. Very reasonable on their transfers.

Came into the shop in uniform to buy a couple of expensive items needed for work. Im the only customer in the shop and at least four employees in the shop. I was not greeted nor asked if i needed help. I looked for my items with no luck. I was more than ignored by the employees, they made eye contact, said nothing and turned their backs to me. So you dont like law enforcement in your shop? Trust me everyone in my agency will know to take their business elsewhere.

Amazing staff, great prices, has a surprisingly large selection too. They never make you feel stupid for being new or not knowing something, and they treat everyone with respect. They also arent scummy they want you to find the best for you in your price range. They wont try to intimidate you into spending more money than what your comfortable with an instead they will work with you and your budget. Overall awesome experiences and I will be giving them my business alot more in the future.

The staff was very short blend and to the point. Didnt deem happy or have desire to help. After we spent a large sum of money, you think they want to made a sale and help. Would have spent more money when I picked up the gun, but... no chance! Bought my gun last fall.

This place is great!! Awesome staff and reasonable prices. I’m going to be a life long customer.

My go to shop for FFL transfers and AR parts. Very nice and knowledgeable staff that are always ready to help.2021 Edit- Been coming here since I was 18 years old, now at 23 this is still my go to shop. I have spent hundreds on transfers and thousands on guns/ammo over the years and will continue to do so. They are by far the friendliest gun shop in town. Their selection is great even during these times, especially with the new online store which makes it even better to find what you are looking for. Don’t waste your time going somewhere else, SNG does it all.

It would be nice if the employees werent brainwashing themselves with right wing extremist talk radio. Otherwise, good prices and laid back staffing that will answer questions with ease or they will work with you to search for the answer to your questions. 3 stars due to the fake news they love

Always thought they had best pricing in town.Do your do diligence and check pricing before making a purchase. I could have saved $40.00 more just 10 min away at a local competitor.

Use someone else to transfer if you have multiple items. They charge you for each item transferred. Never in 15 years of completing transfers around Tucson or in N. Carolina have I heard of this. In fact Ive had stores wave my transfer fee completely if you make a purchase at the same time (I usually do). Not only did they lose a SALE but potentially a customer (s). I did give them an extra star because their inventory/selection looked good for being such a small store and the help behind the counter seemed nice.

Worst experience with a gunshop ever. I called to inform I wanted to use SNG tactical for a transfer and was told to go ahead and send the info and so I did. This was on 3/11. They recieved and signed for my weapon on 3/14 at 10 am. I never got a call or email letting me know it was received. I called SNG on the 18th and explained the situation and was very rudely told that if I have not gotten a call then THEY DONT HAVE IT! I was told I would get a call back that day but never did. I called again right before they closed and was told they still didnt know and again that they would call back the next day. And of course no one called me. I went into the store on the 20th and after standing around and being ignored for 30 minutes I was finally helped and told they dont know what happened and blah blah blah. By this point the NICS system was down and can only fill out the background check but would not be able to process and expect a call back. Right.... on the 21st I called another gun shop that is a few miles away and was told the system was back up and they were able to run background checks same day. I went in to SNG and after another 30 minutes of standing i finally got to speak to the manager and explained the situation. He said they were unable to do anything and to keep waiting. I asked to have the weapon transferred to another gunshop and he told me he that if I was willing to pay the fee he could and went into the back room for another 10 minutes. When he came out he said he couldnt do it but would personally call me once I was able to pick it up so I left empty handed again. He kept his word and called me on the 24th and said I could pick it up. Finally! So I had to leave work 2 hours early and when I arrived I was told that I couldnt pick it up until the 27th!! Again they didnt know how that happened and again left empty handed. I was finally able to pick it up on the 26th and happy to have it but using SNG was the WORST MISTAKE EVER! I understand that you guys are busy but this is a payed service! Its not like you are doing me a favor out of the kindness of your heart! Terrible place and should be avoided if you want to be treated with decency.

For a small store front they pack in a lot of great items. The gun smithing here is the best. Had them build up my newest rifle and I am very pleased with it. Great service with lots of smiles.

They have a good selection of accessories and parts for handguns and rifles. The prices are competitive with a lot of the bigger box stores.The owner is very knowledgeable and is very willing to help. He doesnt try to sell you anything that you dont want or need. Last time I was in the store he actually talked me out of buying hardware to remove my front rifle sights. He instead showed me that I was holding the rifle and looking down the scope incorrectly and showed me that I didnt need to buy anything.I will definitely be going back for my future tactical needs.

Great service and selection. Just outside Tucson city limits so lower sales tax. Also very great at working with you on firearm transfers from online purchases.

Great shop well stocked and run by good people. They are helpful, knowledgeable and have a great inventory of guns, parts and accessories. Their custom work is outstanding as well. Keep up the good work SNG!

Would give them zero stars but u cant for the reason that there rude especially the fat guy that just seats there n cant move when u ask for something makes a big deal about what u ask for

Large stock of firearms, and Im incredibly pleased with their selection of AR-15 parts. Extremely courteous and friendly, definitely one of the best stores in town Ive been too so far.

Great store with knowledgeable staff. Tons of parts for all platforms

The customer service is fantastic and theres a huge selection of fire arms, ammo and gear. Highly recommend if youre coming from out of town or trying to find a great deal.

Awesome place! Hands down best pricing on firearms in town. small building but large inventory. Staff is great always providing great customer service.

Great service soon as you walk in. Definitely recommend this store!!!

Wonderful I love these people I would not buy any were else. They will treat you like family.

Good select of firearms. No fancy building on the outside just beautiful guns, ammo and accessories on the inside. Something is always on sale.

My first time in this store and it wont be my last time. Super friendly staff, took the time to explain things to me without making me feel unimportant because I did not know the technical or tactical terms. I live in Surprise, but will visit SNG Tactical again.

Honest and courteous. They do not have huge markups on their prices and have found that their prices rival online stores. The employees are friendly and helpful. They dont have crazy FFL fees either.

Good store with a lot of gear. Really helpful staff.

Helpful staff,answered all my questions,also very knowledgable and friendly.would definitely shop here again!

Had them do Cerakote on some parts. Top notch work, decent pricing and fast turn around.

Very pleasant to deal with and great prices, bought my gun from the gun show over the weekend and they called me exactly when they said they would, very pleasant experience when picking up the item from the store. Will purchase more items from them in the future.

BEST PLACE IN TOWN!!!! Employees are always super helpful and informative. Everyone in my Family buys here. Keep up the good work SNG!!!

Small shop, but decent selection. New guns are available here normally. Also, tools and accessories are in good supply.

This establishment has everything, if they are correct out of stock willing to recommend other comparable establishments.

Mediocre store and staff definitively not the best place to shop at for guns or ammo. Dude behind the counter seems to Racially profile paying customers before ever speaking with them. 2 thumbs way down and I will not shop there again. They cant stand honest criticism in the reviews so they make up lies to try and justify how prejudice and unfair they treated an honest customer, with proper I.D.!

🔥

Awesome guys! Very knowledgeable and friendly, great selection and great prices! Lowest FFL transfer fees in town.

Bought an ar from wayne. Overheard the salesman saying something about military discounts to a customer and asked if I can get the discount. After showing id Wayne gives me the slant eye and asks for secondary proof which luckily I had otherwise I get the feeling he would have denied me. Slightly annoying anytime you’re made to feel like a liar. Other than that, no problems. Lots of cool guns and gear in that little shop. If you find yourself down in the ghetto or leaving an appointment at the va like I was, go sniff around this place..

Knowledgeable nice people. Their inventory gets bigger and better every time I go back.

I have bought four handguns from sng,and Ive been treated better by the owner and staff than any placeelse I have been in Tucson!!!!These people are great.

I have been going here for long time since before they moved to a bigger store. I have edited my last review because I have used them for a lot of transfer because they charge $20 which is a good deal. The thing i dont like is almost every time Ive done a transfer they seem to change there transfer policy and how they handle it which causes a lot of confusion everytime I went to do a transfer. They told me last time I was in there that they considered Primary Arms to be a small dealer because they had problems finding there info on file which surprised me. Last time I used them was during the summer so I cant speak to how its improved since then. Since they have moved to the bigger store they seem to have a decent inventory of items considering the shortages weve had everywhere but I cant remember last time they had a working website which would be nice to be able to look up what they had in stock without having to go there. I have since gone somewhere else for transfer but they are the cheapest for transfers if thats all you care about. I try to support local shops but I have found there prices to be on the higher side but they will have some good promo emails sent out every once in awhile.

My experience today was unsatisfactory. The woman who was working at the front was very kind and polite but was not as informed as she could be (not her fault). The gentlemen who was pulled from the back office by the woman (because she needed help answering my questions) seemed impatient, annoyed, and rude. I now feel discouraged on making any future purchases or transfers as simple as they may be.

I was actually referred to SnG by Second Amendment Sports, when I couldnt find what I was looking for there. I am very glad they told me about this place.I believe it was Wayne that helped me... my AR was binding a bit when I pulled the charging handle back, and after he took the time to talk to me about the problem, he provided a couple of solutions that wouldnt have made them a dime! Thats great customer service!After taking some time to look around, I ultimately ended up swapping out my original phosphate BCG for the Nitride-coated version Wayne suggested, and my rifle cycles AT LEAST 200% better.I only wish they werent so far from where I live! But, its well worth the drive to:A. Find what I need andB. Receive outstanding customer service

Bought a Ruger EC9S today. Fast, quick and friendly service. I will be back to buy with SNG again!