I own a moving company and one of my employees put gas in our diesel trucks. I was in a tight spot since my customer needed their items and the job was going to Phoenix.The owner went out of his way and helped me on the spot because he cared about me and my situation. You can’t find that kind of professionalism, empathy and top notch service!I had a great conversation and learned some great business advice as well. Very knowledgeable, kind and courteous.Overall, great company and I will be a life long customer.
Jon is so knowledgeable and trustworthy. He and his crew have worked on my 2001 Corvette three times for major issues. I totally feel good about taking my car there. I’m so happy I found them.
Our international box truck broke down so we had it towed to Accurate. We were told that the problem was with a particular problem, (a high pressure fuel pump or something like that) and was charge 2,000 for the repair. I was told that this would fix it but it did not. I would not have proceeded to pay these guys 2,000 dollars if that wouldnt fix it. After the 2k they then told me that it was a bad computer (ECU) and that the part alone was 3500.00. I told them to put everything back together and that I would have it towed out of there which I did. When I showed up to have the truck taken out, they didnt even put the interior of the cab back together.I then had it taken to another shop and they were shocked at the cost of what I paid and the price that I was quoted. There was no problem with the ECU, and to fix the truck was only took a couple hundred bucks, two hours, and it was just a couple of sensors. Thank God that I towed it out of there because MY COMPUTER WAS NOT BAD and they wanted to charge me 3500 just for the part plus programming etc.They dont stand behind their work. They stop by our office all the time to drop of cards to solicit business but beware, I will never go by this shop again. Wrong diagnosis, bad customer service, inflated service costs, and general incompetence.Congratulations, if you were looking for the worst experience ever award you win!!!
I came here for a second opinion after getting a pretty expensive quote from a dealership. The staff were kind, courteous, and respectful of my time! They were honest about what issues my car did (and did not !) have, and I highly recommend them!
My first time using them. Very impressed!! Explained everything to me!! Car is working great. I feel Jon is somebody I can trust!!
Accurate Service did a great job helping me in a pinch. My thermostat went on me, and I had a deadline to leave Tucson for work. They secured an OEM part and installed it in time for me to get to work in the Phoenix area. They were warm and hospitable when I was in the shop. Thanks for helping me out in a tough situation!
They are very helpful and understanding. They do amazing work in good time.
Honest and caring staff. Busy garage but they were kind enough to fit me in.
Very professional took care of me asap and decent rate
I discovered ACCURATE SERVICE about six months ago when my check engine light came on with my 10 year old Dodge Nitro. I had already spent a small fortune on this very same problem with Jimmys on Broadway (RIP, out of business) and I thought it was fixed. Jon and the remarkable front desk staff over at ACCURATE made sure this very wonky problem got fixed in a timely manner at a fair price. After six visits to discover the real problem (tiny crack in a gasket connected to the gas tank), I took the advice of Jon and bought a new vehicle and now Accurate will put on my bed cover for my pretty new PU.
I visit this shop to get an understanding what was wrong with my Toyota Tacoma pickup truck the shop was not able to Diagnose anything why I was there for 45 minutes. I Left went to another shop. My charge was $60.
I had visited Accurate Service again. This visit was not preliminary scheduled, it was Friday and I had a little hope for same day repair. (My old Jeep had electrical issue). But Jon and his team did almost impossible - at the end of day my Jeep was ready to go. They find the issue and made it disappear. All the service was professional, honest and very customer - friendly. And again - I do recommend this service.Update - one more time I get my Jeep repaired (electrical issue). And again everything was done very professionally and customer friendly. Services price was very reasonable. What I appreciate so much - Jon and his team are honest. That is very rare in car repair business. Thanks! My best wishes for you and your business!Update. 08/2021I had my car serviced at Accurate Service for 4 years now and wouldnt take my cars anywhere else (if I could). Absolute professionals, no hassle, and trustworthy.Last time I had visited this shop about a month ago. My old Jeep had few unclear issues in electrical system. And I had very limited time before moving to other state. My only hope was Accurate Service.And despite all obstacles they helped me again. Problem was detected and repair was done. Thanks to Jon I could ride right on time.Long story short - on two cars serviced at this shop my family had a ride more then 2000 miles in 3 days. One car is 18 years old other is 14 . No problem at all!!!So after good professional service cars are reliable! Now both cars ride on Pennsylvania crazy hill roads without any issues.I am thinking about future car maintenance and I already miss Accurate Service...My best wishes for Jon and his team! THANK YOU!
The folks at Accurate are friendly, professional, and I trust them to do the complicated stuff right. In addition to my personal vehicles, we trust Accurate with our companys fleet. Since sending the fleet vehicles to Accurate, our downtime, for go backs because its still broken, has been nearly eliminated. We recommend Accurate Service whenever were asked.
Accurate Auto is seriously the only place I’ve had my vehicles worked on consistently for over a decade and I’ve not been anything but happy with all aspects of their service. I leave the vehicles knowing they’ll be fixed and always at a fair price.Jon has such a great, nice, professional team. One I would be so proud to have put together.I recommend Accurate to my friends and always will. Jon Gerstenfeld is very honest, ethical and transparent and it’s easy to expect that from the whole company.Wendell Hicks
SVe yourself the time driving around or going to the dealer, Jon and his staff are top notch! Jon was able to squeeze in a brake repair on short notice so my car would be safe and drivable. Office staff is wonderful and Jon is very knowledgeable, taking the time to make sure I understood what service was needed and why. Highly recommend Jon and the crew at Accurate Service. So happy to have found them.
Accurate Service has been keeping our cars running for more than 20 years. We have moved farther away, but we continue to travel 26 plus miles for their knowledgeable experience and honest service.
They are always great! DoriAnn and Jon are the best!!
Best diesel mechanic ever! Office staff is so nice and helpful!
Excellent repairs on my work truck
We have taken our Sprinter Van in for Accurate care for the last three years. When we first visited, it was for an unclear tire wear/balance issue. We had received conflicting opinions from other shops, but Jon took the time to test drive the Sprinter, really look at the issues and come to a remedy.Accurate deals a lot with Tucsons fleet companies on an ongoing basis, but he always has time for the little guy...and he brings his expertise and his companys reputation every time we pull in the shop. We love Accurate and their mechanics.
I took my F550 here after being quoted $10000 at ANOTHER shop in Tucson, Jon not only towed my vehicle from this other shop to his garage, but also repaired the vehicle for a fraction of the cost. The job was done timely and correct. The staff is friendly and knowledgeable. I will recommend his shop from here on out.
I was in a pinch a few years ago and needed some work done on my car. Wasnt happy with the quote my old shop had given me. Called Jon at Accurate and he quoted me $100 less than the quote from the chain shop. Hes been my go-to guy ever since. Its always a fair price and theres never any high pressure upsale pitches.
We have been looking for an auto service place for awhile now, that we can trust. We finally found a great place. We called ahead and asked Jon what we needed, which was a total look over because we were going on vacation and wanted to make sure the car was safe to travel a few hours away. He said come on in would be 45-1hr after we got there. He called within an hour, just like he quoted and was completely honest with us. We expected a long list of things to say no to, or that we didnt believe. He just talked to us about our last oil change and said we were good to go on vacation. Everything looked good. He didnt try to sell us anything that we didnt need. I was so impressed. My 10mth old son is shy to strangers and he reached out pretty much immediately to Dorie Ann, the front desk assistant. He was comfortable right away. I know that isnt a review on customer service necessarily, but when a baby that is usually shy wants to be held by someone he just met, you know its good people! We will be returning back to Accurate Service Inc. for care of our car. Thank you Jon and Dorie Ann for your awesome service!!
I had an excellent experience with Accurate Service and really appreciate Johns honesty and communication! I brought it in as a first time customer to diagnose an unknown shifting issue, expecting the worst! They fully checked my clutch and transmission and diagnosed a very small air bubble problem that required nothing other than a fluid drain and refill. Kept his diagnosis time and work exactly as quoted over the phone, no additional unnecessary repairs quoted or charged and Im back up and running! Office staff is SO helpful and friendly as well, the whole process was a breeze. I am thrilled to have found Accurate Service and will recommend them to everyone!
I highly recommend! Great service!!
Great service and staff
Nice and punctual work. Owner is very knowledgeable and explained things in detail which I appreciated..
Always available when we need help and work done. Explains everything needed clearly. Has kept my vintage CR-2 peppy and running.Thank you.
Hi Jon,Youre one of the best shops, if not the best mechanic shop, that I have dealt with since moving to Arizona. I appreciate, though its necessary and going to cost me a ton more money than I was planning on, the candid and straight foreword approach you deal with customers.Sincerely,Ralph Mahkovec
Amazing team of people there. Too bad only 5 stars, I would give them 10+
Needed an oil change after my move to Tucson from Michigan. They were able to service my vehicle quickly, and I felt like my car was in good hands. Theyre great to their customers, knowing many by name and offering great repair advice. Ill be returning for all of my vehicle maintenance while in Tucson!
Accurate Services is a top rate organization. The owner and the staff are smatr, sincere and attentive. The knowledge and communication skills of the owner are most impressive. He knows what hes talking about and once he explains it to you, you will know what hes talking about too. How often have you had that experience in an auto shop?
Great shop...I already recommend it to anyone who needs service.
John (manager/owner) is great but the technicians are inconsistent. The last straw for me was receiving my vehicle that was obviously not test driven and was still broken, I find out a couple days later that they did not put any fluid in the manual transmission so now it whines constantly. Like I said, some of the techs are great and some are awful....ask John to set you up with an experienced tech.
They replaced my clutch in my Jeep Patriot. They were very communicative, and got the job done quickly. I would absolutely recommend them to anyone.
They were very helpful
Quality service
Great service! They diagnosed and fixed my car right away at an affordable price. Everyone there was very friendly and helpful.
Got my CV axle replaced, excellent service and customer experience. Highly recommend
Excellent service. I highly recommend this company. The cute little dog in the lobby was great too.
Great service, stopped enroute to Houston after a/c failure. Car was in the shop 30 minutes after arriving...on a Monday morning!
We couldnt be happier with the wonderful employees...thank you Jon n DorryAnn 💜 we love Accurate Auto!!!The most excellent caring service ever!!!We sure lucked out finding your place after driving here from Newark NJ to live n now knowing we have the BEST MECHANIC SERVICE THAT DOESNT TRY TO SCREW YOU😁
THE WORST SHOP TO GO TO FOR MECHANICAL REPAIR AND VEHICLE DIAGNOSING. THEY TOLD ME A LOTS OF STUFF IS WRONG WITH MY VEHICLE THEN I TOOK IT TO DEALERSHIP AND FOUND OUT MY VEHICLE IS PERFECTLY FINE.
Accurate Service Inc. replaced my engine in my Honda Accord when no one else in Tucson would. Thank you to John who performed the work on my car. Very professional and trust worthy. I will return for any repairs on my vechiles. Very satisified customer.
Just as their name suggests: A C C U R A T E.
This place is the worst auto repair shop. Took my car there and they told me my drive shaft was cracked in half, and then I took it to pep boys and they said nothing was wrong with my drive shaft. He wanted to charge me 1100 to fix my car. Pep boys said my drive shaft was perfect.
Everything was handled promptly and effectively at an honest price. We couldn’t ask for more.
Jon is a good guy to deal with and has been around for years. Got his act together which is more than what I can say for most
Great service, great price, nice staff
Oil change. Best.
Would recommend this place to anyone in the Tucson area. Very thorough and helpful.
Very good service and very professionals
Great mechanics, very honest people, Highly recommend!
Nice people, great prices. They replaced my turn signal for free 😊
They were quick to diagnose the problem with my car, gave me a clear estimate, and completed the work as promised.
Great Service and Affordable. Local Business Owner Love it!!!!
Fast, friendly and efficient, good group!
Very professional
Honest, professional, prompt, and always Accurate!!!
Polite, efficient, affordable.
Great!!!!
Good people