I brought in my new 2021 Mercedes GLC 300 for installation of a trailer hitch.The dealer and UHaul would have cost much more for the same job.Also they were both hesitant to do this somewhat complicated procedure on this vehicle. Alex assured me it would not be a problem, and he was right. I picked up the vehicle the next day and everything looked perfect.I can highly recommend Quality Bumper of Tucson to do the job right.

Took about 4 hrs had to wait but was pleasant wait...looks like great job...was just done...

Tommy and Alex were knowledgeable sales people. They were able to squeeze us into their tight schedule so we could get on our way home. The Techs in the shop were great too!

The staff was professional. The work was performed in a timely manner. The finished prodect (a trailer hitch) looks great. We were very pleased with this business.

Did a great job at a reasonable price. Always ready for me when I got there. Highly recommend.

When we walked in the person looked at us and didnt say a word. When we were ready to pay I had to ask if someone can help us. There were 3 associates and one customer at the counter.

Best the time they promised by a wide margin and did a great job. Lots of quality products.

Ruvin installed our blue ox flat tow set up and did an amazing job. Gave a full overview on how to set up and use the electric breaking system. I would highly recommend them!

What ever you do, DONT let Ruven (or RJ) sell you anything unless you like paying more than retail. I couldnt help but to laugh in the guys face and ask if he was serious! When he kept a straight face and bold-faced lied to me; I couldnt help myself. I ended up telling him to go eat a certain male appendage and walked out. Quality Bumper has lost a customer forever!

Great service, quality job. I will go back for my other vehicle

Alex the store manager work diligently on helping me get a Leer topper with all my options for my 2021 F-350 dually. Now the 8 to 10 week for delivery starts!

Wonderful place went way above and beyond to help me out!!! Recommend very HIGHLY

I had one of the best experiences ever!! Alex is the BEST!!! I needed a new hitch in a hurry. They were the only ones who had it in stock. We made a 500 mile round trip to pick it up. After we got home we realized we hadnt gotten the pucks and pins. That evening Alex DROVE them up to us. He has restored my faith in businesses!!!

The staff is incredibly helpful, and the prices are fair.

The installation of the tow hitch and wiring was very on point and quality work. But when you need to take your Jeep to the dealership and have it reprogrammed so that you can tow a vehicle it would be nice if you told a customer that.

Absolutely zero!!! My 75 year old mother had steps installed on her truck. That day she fell from them! When she went back to return them and order new ones, they told her it would be Tuesday or Wednesday before they came in. TWO WEEKS later they finally installed them (meanwhile she fell again!) and when it came for payment. They charged her again!!! No return, no price adjustment!!! Just stuck it to her!Not to mention, they told her it would be an hour installation...it took ALL DAY!

I received excellent customer service and overall great experience when I purchased my truck accessories at Quality Bumper Tucson. Ruven Diaz is awesome, He personally made sure I was 100% satisfied with the installation and quality of product. He really cares and offers great solutions to ensure you get exactly what you need for your vehicle. I will definitely be a return customer.

Very very helpful. Any questions I had they answered it all for me. Excellent customer service. Thank you Alex!!!

Never will I deal with this company again. Ridiculous

Ill tell ya, what a professional and awesome gentleman Alex is. You want it done right and a experience great staff, go to Quality Bumper. They have more than just bumpers. Thank you Alex

Great customer service, Ruven Diaz got me in and out in less than an hour. Thanks again. Recommend this shop.

Very helpful. Many things out of stock. Dealer did not give correct info.

Ruven was most helpful and knowledgeable. He was attentive to my concerns and extremely patient. I received top notch service and got a quality product as well. (Thule Bike Rack) Bob

Superb products, prices, and expert help. In addition, one of the most pleasant buying experiences I have had. Alex and Reuven are the best! Highly recommended.

Knowledgeable and conscientious to detail.

I highly recommend this place, the persons working there are very helpful and friendly. Alex who is the manager is very helpful and knows his stuff. They are quick to help and get the job done without waisting time. The crew thats outside working and installing the parts are fast and very professional and courteous with you. Ill would rate them as a five or more. Thanks for your fast service, I know I will be back for some items to get installed in my truck.

Quality work at a fair price! Hard to find that combination now days.

Alex over at Quality Bumper was great! The price and free shipping was a huge plus. I didnt need my bed cover installed but they do offer that. They also have multiple locations so if the Tucson store doesnt have something one of the Phoenix stores probably will. I highly recommend checking them out.

Very helpful thank you

I purchased a bed liner and I did not fell it was cut right from the factory. I contacted Ruven who immediately said we will get you.another liner. It came within two days and it fits perfectly. This is some of the best vehicle customer service I have ever hadI highly recommend RuvenDiaz and his Quailty Bumper team for any of the services they provide because they make sure its right.Don in Tucson

Alex and Ruven have been super helpful. I would definitely recommend anyone looking for quality work to come here!

Good place, they gave me goos answers. I wont give 5 stars mainly because I never bought anything there. I give them 3 stars because they were very helpful towards my questions.

2nd time Ive walked in early on a weekend looking does someone measure for my utility truck and give me a price for a bumper. one guy at the register was having too much fun on his phone to get up and the other guy with shuffling papers around and insisted I scheduled an appointment so he can measure my bumper. I would think that a place who specializes in this kind of service would be able to give you a ballpark range without having to schedule an appointment And waste my time but instead act like Im wasting theirs. I dont recommend this place due to both of my experiences walking through their doors.

I have had two tow hitches installed in the last 3 years. These guys are great!

Had Ruven at Quality in Tucson install a trailer hitch on my personal SUV. It was significantly less thanI was quoted by U-Haul and done in an hour. Used Quality in Phx. for upfit needs on a fleet of 300 I managed, always great prices, quality work and quick.

Friendly, fast, good prices.

Great people! Fair prices.

Local and reasonably priced. I had no issue with the price of the bed liner or window tinting I had done. Sure I maybe paid $30 than online for the duraliner, but it was all taken care of for me. The window tinting looks good to me. I am satisfied with the buying experience. Shopping local might be a little more expensive, but it helps the local economy so much.

Excellent service. Went over other products amd let me decide. Going back again.

Great service. Thanks guys

My wife is handicapped and needed a lower step on the truck. I took it over and got an electric step, it comes out when you open the door, closes when you shut it. Beats the hell out of hoisting her up. Good installation, good warrantee. And it’s out of the way.

Great customer service and very helpful.

Ruben is all about customer service 👏

Quick, friendly, professional install of a hitch. I would go back for the next one if that need ever occurs again.

Knowledgeable. Very friendly. Very helpful.

Quality Bumper had the 5th wheel hitch we needed, on hand, installed it within a few days when everyone else I called were 2 weeks out for install. They had it installed in 2 hours, then did a walk thru with us to explain all functions and explained maintenance routine. Excellent experience and recommend highly!

Got what wife wanted at a decent price

Reasonable price and good work done.

Horrible customer service skills. They say theyre going to call you when your product arrives and dont. Then they order the wrong item and make it out as the customer is wrong. Be advised if your looking for red carpet service you might want to spend your hard earned money else-where.

Great service and very professional staff. I got my hitch installed in a timely manner and had a great experience from them

They took care of me when the other company did not deliver. My tonneau cover looks great!

Untrained installers broke my dashboard on my 2015 f-150 installing brake controller will try to get conpensarion from them. Do not go here unless you need simple work done

Great prices. Fast service.

Went to this business for a bedliner and toneau cover. They seemed kinda pricy so I thought I would check out a place I seen on the way. Come to find out the same bed liner and tonneau cover were 550 $$ (price is for bother together and install) more at quality bumper. They also charged double for the install. The new place was half off of the install for the cover and free bedliner install. The guys behind the counter were nice and helpful and I know they dont sent the prices but all I have to say is shop around.

Dont waste ur time here ... Sub-quality service with high prices and untrained installers

Great place and the guy running the place is a good guy.

Quality service. Been in Tucson since I was a kid.

Great place, fast service

Alex was very unhelpful and almost argumentative - he did not seem interested in really helping me as a customer

So expensive, go to big tex trailers for better pricing

Customer service was fantastic.

Nice, but very very slow and not good with follow up

Alex was great

Experienced,honest, loaded with knowledge,ideas

After market parts

Helpful and courteous

Put the wrong size hitch on my vehicle and then had to buy a new bike rack which turned out to be substandard.

Name is misleading

Good

Great service

Poor and unfriendly service

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