First time back in over 10 years and customer service is still top notch. I went in on 1/15/21 with a stereo speaker and mounting bracket. I dont remember the guys name who assisted me but he set me with what I needed to hang 4 speakers. Thanks!!! Highly recommend them!!!

Customer service is spot on. You can just about find anything that you need and if not they more than likely will find it for you or recommend somewhere.

Brought size of a bolt I needed. The person at the counter only told me no. When I looked in a bolt been not behind the counter I found exactly what I needed in the specific size I requested. Employee did not want to help at all and should probably be removed from counter.

I have been coming to copper state but and bolt for over 25 years. Today the clerk told me company policy has changed to only selling full boxes of hardware. I needed 8) one way 3 x 5/16 lags. Full boxes are 100 piece boxes for $40. I asked for a manager and calmly explained my need and asked if there was any flexibility in this new policy. He said no. At that point I conceded to a $40 purchase and handed my card to the clerk. I continued the conversation asking why they had such a policy. His answer was that he didnt know but its policy. He went on to say that its the same as any other hardware stores such as home depot or ace. I said no, ace and home depot both allow you to buy 1 or a box. At this point between this obvious lie and the managers non flexible body posture and strong intense eye contact, I asked for the transaction to be cancelled, which they granted. I always try to shop local but I will not be manipulated into bulk sales. Heading to the 22nd street ace hardware from now on.

These guys are awesome. Always so helpful and knowledgeable. Most of the time I just need a single piece of some random job and they not only have it when no one else in town does, they sometimes even give me the part free of charge. Tho I wouldnt expect that type of treatment, I have been pleasantly surprised by it on several occasions and for that reason this company will always get my business, even if is a bit further of a drive. Keep awesoming.

Came in to get some stainless steel drill bits... The boys are having a hard time getting through some thick 9 gauge. These guys had no idea who I was or that I recently purchased a company that they had been dealing with for the last 20 years. I was treated with kindness and professionalism right at the end of a long and arduous day. Needless to say the complementary drill bits are in them a raving review and a loyal customer both.

Love this store and these guys. Super friendly and knowledgeable. Great prices on stuff and always service with a smile.

Good service. Looking for some miscellaneous parts and they got me what I needed really quickly.

Great place to find all the usual hardware and even unusual hardware at times! Always a pleasure to do business with!

Great place for hard to find bolts, very friendly and personable workers. This place sure is a lifesaver.

Was happy they had my bolts but was disappointed they didnt have them in Zink coated. Guess they rust up and look bad. Bummer.

Great prices on bulk items, bought wire clips (50 of them) cheaper then buying 7 from Ace or home depot.

Good prices friendly service😀

Great customer service always super fast with what I ordered always super friendly and Can tell you the differences between this bolt and that bolt, this nut in that nut

They have everything at good bulk prices

One stop bolt shop ! I had a special bolt that that I havent seen in 40 years ! The guy walked over and pulled it off the shelf like its waiting for me all this time. Highly recommend this place

These guys have completely won me over and I purchased for a company that buys a lot of nuts and bolts from Home Depot these guys are personable their prices are out of this world I dont even know how they do it and the right here in Tucson how can you beat that I believe they deliver but I havent actually tried that yet Im on board they won my business

The help is usually good for the most part

Neat place. Anything you need.

Employees are great! They will go above and beyond to help you

Great sevice .. friendly staff. No better place in town..

Best place to buy drill bits!

Always great and Jose is always a great help

Polite and professional employees.

This is the big kid toy store! Fantastic selection!

No one available to help me. 1 man at counter.

Lol I work there

Best place to get hardware

Friendly stuff and good inventory

Pricey but friendly

Love this place.

Found was was needed, nice.

They will probably have your nuts and bolts

They are the go to people for hard to find items!!!

Always helpful here

Great service

Excellent service

Great prices

Always helpful

Went above and beyond

Lots of nuts

Everything in bulk

Good hardware store

Excellent service