user
Big Brand Tire & Service - Tulare
1040 E Bardsley Ave, Tulare, CA 93274, United States
Appearance
Big Brand Tire & Service - Tulare
Comments
Sh
Review №1

These guys are awesome! Been taking my cars here for 7 years. They are super friendly, hook up the best deals, and are prompt and professional. They got me in and out in less than 30 min so I can make it to a medical appointment this last visit. Replaced two front tires in no time. I recommend everyone who needs new tires for a great deal.

De
Review №2

Been Coming Here for Years ! Love it ! They are always so helpful and nice and friendly . One time they even helped us out right before closing without a fuss and Had us out in 20 minutes! Love them will continue to go there even if it’s a drive from Visalia! Definitely worth the service ♥️

Ed
Review №3

These folks jumped right on my work to be done and they were already busy enough as it was. And they completed it in half the time they said it would be done. I appreciate you’re a great team that works very hard under very hot conditions to get the job done. and did it right. That’s why I always go to these guys they are the best. I would like to see the computer room open again for us business people that can work in there from our laptops while waiting on our vehicles. Thanks again Tulare Big brand tire.

Re
Review №4

Amazing place, I cant express my gratitude for their efficiency and honest work. Albert helped my husband and I with my four door Ford Focus and its issues it had accumulated. Him and others have just done such a great job with their customer service skills as well as their work ethics. And again their honesty with what they could and couldnt do for us was beyond stellar. They even recommended the possibility of contracting another place if wed prefer to if they couldnt fix something for us. Just really amazing people going above and beyond at their job!

Ed
Review №5

Great customer service I would definitely go back, thanks guys I was able to take my daughter to Merced and drive back home in LA county 👍👍👍

Lo
Review №6

Showed up for a tire rotation with an appointment. The service was done in a very reasonable time. Very polite once you walk in..Thank you for making us feel welcomed and answering all questions Art!

St
Review №7

Big Brand Tire & Service, thank you Daniel & Ryan Castillo (store manager) & your staff for my new SuperMax Tires. Its always a pleasure to do business with you & all of you guys are awesome! I used to have a KIA RIO5 & I had brought my tires here way back when & it has been some time since then but as always 💯%+ & ⭐⭐⭐⭐⭐s! Thanks for a great job! 😊

Ma
Review №8

Words cannot express the exemplary service that you will get at this establishment... brick and mortar, manpower, salt dripping to the ground from the sweat of hard-working men, a team that will not let you down( wow I cannot believe Im in tears as Im typing away) Thisteam is the backbone to the community in which we live in... from the rubber under your chassis to the majestic highways we travel,,, Thanks the smalls of their backs men like Arthur whom I witnessed service multiple customers all on his own...and a person who has a beard half white half brown ...an expert from what I saw him handling when I saw him step into the building,,, all around five star service

An
Review №9

Excellent customer service, friendly, and everything was done in a timely manner. Our go to place 🙌🏻

Je
Review №10

Great tire Shop, I have three vehicles all of them have had service done at Big Brand. They have put tires in all of them. I would not use any other shop. Great service Great bunch of guys.

Pa
Review №11

They were easy to deal with. They were quick and great service

Sy
Review №12

Arthur helped me today, and he was really amazing! Totally listened to what I needed to have done and ensured it to the letter, Big Brand is the best and they have the best costumer service.

Jr
Review №13

The Tulare Big Brand employees were helpful, polite and gave excellent customer service. I will recommend Tulare Big Brand to all.Everyone worked together, so thank you to all. Keep it up.

Ro
Review №14

Always great service here. I had an appointment so everything was quick as well.

Jo
Review №15

Highly recommend this facility, Darren and the crew always helpful and courteous, we have been using BIG BRAND in Tulare since opening for tires service and maintenance and are very content with them.

LL
Review №16

Helped me on a Sunday when everyone else closed....big brand always comes in clutch

Be
Review №17

All the personnel at Big Brand are courteous and professional. Car is always ready at the time they say or earlier. I value their service and attention to detail, thank you Darrin.

Jo
Review №18

I called for a set of 4 tires, loved the price and the fact they had them in stock, also gave me a spot in the shop within 30 minutes. I pulled up and they took care of business. I definitely appreciate the service

Co
Review №19

As always Ryan at Big Brand took care of me. I went there on Friday morning with an emergency issue with my travel trailer tire. After telling Ryan my issue and the urgency in which I needed it fixed, Ryan without hesitation resolved my issue and instantly relieved my stress. Although the shop was extremely busy, Ryan and his team took care of me and made me seem like I was the only client. I’ve been going to Big Brand for several years for all of my automotive needs and once again it was proven why I keep going back! If I could give ten stars I would! Great shop, great team!

Dy
Review №20

They helped me out in a pinch with quick service and got me back on the road with two new tires on my trailer on a Sunday.

Be
Review №21

My experience with big brand tires was very good they listened to me and done everything I asked them to do I would highly recommend them to everyone good prices and awsome service

Jo
Review №22

When I went in big brands they were so nice right away. I had four new tires put on and headed out of town my vehicle started vibrating but I needed to get out of town so when I got back I called them to tell them the problem and they got me in immediately.They put 4 new tires on and test drove it. Still vibrated so they did that all over again and still vibrated so they gave me two options I chose to upgrade the tires and it’s a smooth ride. the kind of service I received was so awesome, I’m so glad I went there.

Ra
Review №23

Ryan is an excellent manager there. Hes very professional and will take care of you and make a great deal of your purchase or repairs of your vehicle. Im very happy with the service and knowledge. Thank youRay valles military veteran

Je
Review №24

What great service from big brand. Called them on a Sunday and they got me and rite out. I was so nervous because my battery died. They fixed me rite up. Thank you

Ap
Review №25

The BEST in customer service and car service!!! Going to miss this bringing my car into this specific place. Moving out of state so I pray I find a place for my car that gives the same kind of service with the high quality added. Highly recommend Big Brand Tires in Tulare on Bardsley.

Ar
Review №26

Great customer service. I had a nail in my tire and they were able to fix it. I was expecting to pay for the service but it was free. Thanks, Big Brand Tire.

Ju
Review №27

Always nice and very helpful. They get the work done on time. Plus with the Big Brand Tire card you can pay six months same as cash!!!! Got to like that!!!

Ma
Review №28

Good service and a good price. Fast too.

Ta
Review №29

Unfortunately, my poor car needed 4 new tires. Thankfully, I shopped around online and found the best deal at Big Brand. The Tulare store had the tires I wanted in stock and I was able to get in the same day! Vincent helped me, kept me updated on the process and the life of my brakes as he was working. Phenomenal service. It was quick. It was cheaper than Costco and now my car is back in business. Would definitely recommend!

Ki
Review №30

The best place to get your tire service hands down! After some issues I had, I was able to take my car back and Ryan took care of me & my car the same day! Attentive & polite! 5 stars!

Ma
Review №31

I’ve been coming here for years. They’ve always been professional and they remember you when you return. They’ll tell you what wrong and give you their quote. Not pushy about add-ons. Ryan and his team are awesome. Highly recommended.

Ka
Review №32

Art is super great! They got my car done early and were really nice and patient explaining things when I had questions, 10/10!!

Sa
Review №33

Made an appt the day before and they were on time very quick and friendly. Always great everytime we go to them! We will continue to use them for our tire needs.

Ri
Review №34

Ryan and crew always facilitate my visit and do great work!

Te
Review №35

Dropped off my car for two new tires and oil change, that it would take forever being a Friday. Only took an hour for them to call me to let me know my car was ready to pick up. Thanks

Mi
Review №36

Service was super fast, went in there for a vehicle safety inspection was helped by Ryan very professional and my tech was Andrew great service..

Mr
Review №37

Saúl has amazing customer service. Thank you for helping me out. I will be back. Everybody was professional and greeted as they saw customers coming in and out.

Sc
Review №38

Big brand is great Ive had excellent service every time I visited the store 💯👍

Je
Review №39

Fixed my car right away... Great customer service, worth the time and money to insure professional services.

So
Review №40

They were extremely helpful and my car was done really quick. I would definitely recommend!

Br
Review №41

I have been here for both a nail in my tire and a tire rotation-both services were done quickly and with no problems. Best part is they are not pushy at all. I have had many experiences where a repair shop wants me to fix things that don’t need fixing and Big Brand does not do that.

Ga
Review №42

Scheduled a fast appointment online, picked the services I needed for my car. Arrived on my scheduled appointment time and was out of the shop in record time great service. I recommend all my Freind and family to give them a try

Ma
Review №43

Even though I ran late to my scheduled appointment they still were able to see me. Dale was very detailed and knowledgeable, checked it, fixed it, then checked it, then double checked it. Thanks Big Brand

He
Review №44

Stopped in without an appointment to have my tires rotated. The manager, Ryan, was all smiles while he greeted us. Even without an appointment my car was in and out of the garage quickly. Thanks to Ryan and the crew, we were on the road in no time. I highly recommend this location.

Ma
Review №45

Very quick service, Darrin helped me out and got me in super quick as a walk in while it was super busy!

LE
Review №46

What a great group! Totally at the top with customer service, friendly sales people and quality work. They worked through a tough situation and got me back on the road.

Dr
Review №47

Will def do business with these guys again! I had a nail in my tire and had to keep putting air in every other day, so I went in after reading their banner sign and no hassle, no cost!

hu
Review №48

These guys always go above and beyond. From making sure my alignment is 100% right to tire replacement, these guys do it best. If they didnt get it right they will make sure they fix it. I love their online appointments setup, ordering, and payment. Would totally recommend and worth the 30 mile drive for me.

Te
Review №49

Darrin is the best auto guy I have ever dealt with. Ever since doing business with him I no-longer worry about being ripped off or sold things I dont need. Thank you Darren and thank you Big Brand Tires.

Ro
Review №50

This place is Great!!! In and out in a reasonable amount of time. The only place I go for tires and alignment. Recently had an issue with a tire that had a sidewall cut. I arrived at closing time and the Manager took care of me, no problem. Thank you so much guys. You’re the Greatest!!!Today I went back and got matching tire for one purchased on Saturday. GREAT SERVICE!!!

Jo
Review №51

Darrin was helpful, and made the best work he could do for my visit, I felt a misalignment in my suspension, and it got fixed.

Re
Review №52

The guys in the office were super helpful. They called and texted when my car was ready. They even stayed open a little bit late to let me pick up my car. Thank you Saul and Ryan I really appreciate you both being so understanding. The guys out in the shop are what drew me there to begin with. They are always super helpful and polite. I have to stop in every once and awhile to get my tires aired up when the temperature changes suddenly. They always take care to put my caps back on and they are always very friendly. Thank you for being what Good customer service should be.

Ch
Review №53

Friendly fast and honest! I have yet to have any type of negative experience with these guys! They don’t try to swindle me simply for being a girl like that idiot place across from Smart and final tried to do. So thank you Big brand

De
Review №54

We have four vehicles and a travel trailer and have been going to the Tulare County Big Brand for many years. All of our tires come from The Big Brand in Tulare County, because they have the Best Staff and the Best Service. When it comes to dealing with mechanical issues and customer service they are #1 in our book. Debra and Richard Recendez

TL
Review №55

Always helpful and efficient! Thank you for your awesome service!!!🙌❤️🙌

Ch
Review №56

I live in Visalia, I will drive to Tulare just to be serviced at this location. Ive tried other tire shops, even in my home town. Im always pushed aside, I dont feel that Im welcome or valued at other tire shops, Im always asked to leave my vehicle all day even if theres employees just standing around talking. At Big Brand Im always in and out within an hour even without an appointment. Theyre always happy to answer questions, theyre very honest with wait times and services needed. They go above and beyond and are very nice.

ma
Review №57

Honest and good prices been a returning customer 10 years

Ma
Review №58

I went to get my flat tire fixed. The gentleman who waited on me was very nice. Went outside and got my tire out of my car and told me they would call me when they were done fixing my tire. Place was buzy, but they fixed my tire in a timely manner. They called me and they fixed my tire and the same gentleman out it back in my car trunk. Place was nice and clean and everyone was so nice.!!

az
Review №59

Helped resolved flat tires and explained other issues that were caused by another tires place. Great communication with the front of house staff. Thankful for the workers that took the time out to help solve tires problems, highly recommend. Thank you Big Brand

Er
Review №60

Took my brothers car to get new tires and received fast and great service!

jo
Review №61

Good service good prices . I found my new service shop.

Va
Review №62

They sweezed us in before all appointments and help us with our brakes and rouders.they are kind professionals.

Le
Review №63

Took it in for an oil change, they rotated the tires and found a very slow leak in one of the brand new tires and fixed for me. As usual Ryan and Darren and the rest of the crew did excellent work thats why I always go back there. I dont ask about the price because I know that Im paying for excellent customer service. I definitely recommend them in the Tulare office

Ro
Review №64

They get my fleet up and running fast!

JJ
Review №65

Big Brands always is very helpful, has the product I need and provides quick and courteous service. Double thumbs up.

Me
Review №66

I always take my tires here to be serviced. Best service you can get.

Jo
Review №67

Great Service.My truck required a lot of work. I appreciate the communication throughout the entire process. Thank you so much!!Again... repeat happy customer. A place I trust. 👍🏼

Se
Review №68

Always best prices and service

Ly
Review №69

Staff is super friendly and professional. I went to a different shop before going to them and I left do you rude staff and unprofessionalism. Definitely a Big Brand customer now 👍🏼

Ly
Review №70

Came into big brand to get a tired fixed & the staff was very friendly! got it done in a timely manner, didnt catch the names of the men who helped me but they did a great job !!

ja
Review №71

Shout out to Mr Ryan for going above and beyond for my moms and I. Helped me track down the right battery for my Chevy. Thanx.!!!

Je
Review №72

These guys are always friendly, up-beat, and efficient. I always buy my tires here and then get free flat repair. Nails pulled out of 2 tires today... No charge! 👍🏼

Sa
Review №73

They are friendly polite respectful and kind I will always take my car to them I get great service

He
Review №74

Same day service, very quick, convenient and as always, extremely friendly and with a smile.

Al
Review №75

My experience with Big Brand at Tulare shop have been Excellent the guys are Courteous professional experience fast they get the job done their on on it and good looking I’m just saying LOL but yes I do I recommend them to family and friends thank you

Ma
Review №76

Fast service! Darrin was very professional and helpful. Will definitely use them again for tires and alignment.

Da
Review №77

Once again, the guys at the Tulare shop did not disappoint. Darren has gone out is his way to help me with this particular car. This is the 3 time I’ve had to take in this vehicle and each time, Darren was polite, friendly and genuinely showed compassion for my situation. I would definitely recommend this shop to anyone that needs repairs done.

Re
Review №78

We have had a low tire pressure issue for awhile. Yesterday we finally found the nail. We made an online appt yesterday for today. The problem was solved and there was no charge for the repair. In and out in less than 45 minutes.

Sh
Review №79

Heart felt thank you to the manager Ryan for going above and beyond to get my wife safely back on the road

Ma
Review №80

Always Friendly and professional service every time I visit Big Brand Tire in Tulare. I highly recommend them!

Gl
Review №81

Everyone so nice and very helpful

Ga
Review №82

The guys at Big Brand were very nice and helpful they helped us out of a jam.

Is
Review №83

I just want let your staff know that you guys are very fast pace environment which I was amazed by your workers are such excellent and dedicated workers and I really appreciate the time and effort that you guys did for a service for me I’m definitely going to recommend everybody I hope Dale sees this your district manager and let you know that your staff is wonderful thank you

Je
Review №84

I really appreciate this place because they are always helpful and quick. They have awesome customer service and communicate professionally with their customers.

Ch
Review №85

Great crew with friendly and fast service at a fair price! Thanks Big Brand Crew!!!

Ra
Review №86

Good prices on tires happy camper lol🤣🤣🤣

Ma
Review №87

Had a flat tire I needed fixing . So Itook it in there and went into the office and he took my info and came outside to take the tire out of my car. It was in my trunk.They had lots of cars being worked on and people in their office. And theywere so buzy, but said they would get to it ASAP . And would call me when it was done. Within an hour they called me back and said it was done and I could come and pick it up. I drove up to the parking lot and went in the office let them know I was there. He hand me a receipt and said hed meet me outside to give me the tire and put it back in the trunk.We went outside and he did just that Everyone there was so nice. Fixed the flat tire for free.Place of business was clean and nice. And the service there was great and the gentleman that helped me was very helpful and nice.Thank you Saul Mateo Manriguez(SMM50)YOU WERE AWESOME. !That was the name on the receipt.Thank You All Again.!!

Ro
Review №88

I like their free tire rotations and free flat repairs on tires. Their prices on repairs arent bad either and their usually pretty quick to get your vehicle back to you.

Tr
Review №89

Big Brand takes great care of the work trucks, wouldnt trust anyone else with them.

Al
Review №90

I’ve taken my cars here three time already and every time I go it’s great customer service. I will be taken my cars to BBT from now on.

sh
Review №91

I had another wonderful experience yesterday. I have a newer car with many wierd icons. I took my car to them and Ryan was on it. He explained the different warnings and fixed it for me at no cost. I noticed I was not the only elderly lady there, good job Ryan for treating us like humans. Ryan cleaned the sencor filled tires and explain to me why I was seeing those icons. I will of course be back for all my needs.

co
Review №92

Rayan Was very professional very kind and made sure that customers were being helped on time he answered all my questions he was just all-around great I highly recommend this place the Mechanics and everybody there are very kind and always do 100% awesome work

Fr
Review №93

Very efficient and friendly. Communication is great!as always great service 👍🏼

Rh
Review №94

Super fast, super friendly, Mr. D. Thomas was the best!! Truly cares for his guests. Prices are great!! Super affordable and got me in at the last minute.

Er
Review №95

Excellent quick and precise

ho
Review №96

Very quick and attentive. Got us in and out in under an hour. 👍

Yv
Review №97

People were friendly and it was really fast. It was just an in-and-out thing

Sh
Review №98

They were very professional, courteous, and thorough. We’re very busy but still made room to fit us in... MUCH APPRECIATED...!

Gr
Review №99

Consistently good service and quality products, for several years now and since Ive been using them as a provider. Not impressed, however, with their upgraded system and with now being required to use your cell phone to make payment - especially when youre inside the shop and when they can easily and simply swipe your card and be done with it. It took three times longer to pay and it was an unnecessary inconvenience in my opinion, at least for one who doesnt normally pay for things using a phone. Was this driven by COVID? I can swipe my own card then. In addition, I also like receiving paperwork so that I can check the initial order after leaving the shop and then also have the paperwork for my permanent record and file on my vehicles. Everything was sent to my phone initially - again, difficult to view and double-check on such a small screen. Not all of your customers are teens or twenty-somethings who actually choose to do most things on a tiny 3 or 4-inch narrow screen...;-)

Al
Review №100

Very professional been a customer for years always a great experience the employee that help me was Darrin excellent service thanks

Information
89 Photos
100 Comments
4.7 Rating
  • Address:1040 E Bardsley Ave, Tulare, CA 93274, United States
  • Site:https://bigbrandtire.com/locations/tulare-ca
  • Phone:+1 559-686-8473
Categories
  • Tire shop
  • Auto repair shop
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations