I was asked to put my mask on and when I said it wasnt a mandate the guy went immediately and got the manager I had both of my children with me. Me. They said if I do not put a mask on that I will be forced to leave. While Im not 4 masks I would have put it on if they were not rude to me. When I refused to put it on they said I either need to hurry up or leave. When I got ready to leave the guy wouldnt even tell me my total he made me read it off of the screen. I will never shop at this store again.
Rude customer service, they dont care about their customers. Masks are mandated only in this store and will kick you out even if you are vaccinated. They simply dont care.
My boyfriend and I have been regulars at this location for years now since we live close by. Today will be both our last days in that store and I hope more will follow. The mask mandate has been lifted from that store for months now. Now, I understand stores have policies BUT.... The so called Manager Eddy, decided to not only refuse service before OR after my boyfriend had put a mask on. (YES HE TRIED TO COMPLY AND STILL THE MANAGER CALLED THE COPS ON HIM) 🤣🤣 so fast forward I go down to talk to the manager that we always deal with to see what is actually the issue, since eddy wasnt wearing his mask, but refused service regardless what my boyfriend did. Sadly he wasnt there. Instead I was verbally asalted and flipped off by a new worker, Abby or addy. Name is on viedo that was recorded. She then tried to come out the front door as if she was trying to fight me. Eddy had to push her back in the store. Then Eddy threatened to call the cops on me because he couldnt answer why he is kicking loyal customers out when he cant even where his mask. He THEN DECIDED TO INSULT ME SAYING SINCE I SHOP THERE I MUST BE POOR AND MY BOYFRIEND ISNT A MAN BECAUSE HE WONT WEAR A MASK!! COMING FROM A BOY WHO WONT WEAR HIS OWN MASK!!I highly suggest going to the other several stores and not this one, since that is what the management team thinks.of their customers who spend their hard earned money to support their jobs!?!? No way!! Join me in boycotting this store until SERIOUS ACTION IS TAKEN ON THESE TWO EMPLOYEES!!!!Ps: cops never came either times lol they literally hung up on eddy!! 😂😂
Lady is so rude she said masks i said ok respectfully and she talked the the other customers under her breathe about us ... This is only time i had a problem she is new.
I went to get little sound animals and found white fluffy slippers for my Easter bunny outfit
Good...They Sanitizing Their Baskets Their And They Were Real Nice
No plastic bags!! Poor management
Good customer service
It was pretty dirty inside the store. Very unorganized. And I had to wait for someone to check me out for over 10 minutes even though I was the only one in the store.
Yo!!! shout out to the most professional management I ever seen..store was horrible before..Glad too see one person can make a diff. great people are still out there...God bless Ozzy!!
Becarefull with Price Gouging. The Shelves say One thing, the Register says another. Male employee, black nose ring on his ears, is mean. Remember, youre on CCTV, Dont be Surprised if people start suing you.
Hello there...just wanted to say Family Dollar is great ..a step up from you regular dollar stores. I get pet food and cleaning products there at for way better prices than elsewhere..yeah!!
Really good prices
Great place where to get snacks
Nice clean store, but the cashier needs to work on customer service skills, believe her name started with an M, her name tag was not on her shirt.
Lady at the check out stand was rude. If i hand you my money, i expect the same back in return. Dont set it on the counter when i have my hand out to recieve my change and walk away. So disrespectful. Next time (if i go back,which i probally wont) i wont be as nice. 🤷
Friendly Staff
Great place and people. Bit pricey but still cheaper than driving to the East side.
Easy in and Out Shopping, Great Prices love the Digital coupons
Nice friendly staff and pretty descent prices
Easy to find what I need and great prices
Good place to shop for ur needs
Well priced. Sometimes a wait to be served by cashier.
Friendly staff and great service.
Love this store and the people that work here !!!
GREAT LOCATION AND LOW PRICES
Great prices and a lot of selection!!
Staff is very pleasant and helpful
Horrible management. Everyone has bad language in front of customers. No respect whatsoever for us people shopping.
Clean, everything was easy to find
Understaffed, even to be checked out u have to ring a bell.
Love the service
Reasonable place
GREAT service
People are friendly, clean store
Find what i was looking for
Awesome
Close to home
Will was ok and I really didnt find what I was looking for and that was ok
The place is fine, how to look for that item that you forgot to buy elsewhere and you need to have it, because there you can make a quick purchase.
Cheap and pretty. But pity in tactics to attract customers. California is dominated by Latinos and they dont hire bilinguals. Unless they got their English up 🤔