Wayne was very helpful from the moment I walked in. I needed wipers and he stopped what he was doing, looked up the size to double check me, and then put them on for me and disposed of my old ones. Very kind and very helpful.
I spoke with a knowledgeable person about what they had in stock and he recommended the perfect product for what I needed...
I have always been an oriellys guy, but a few months ago, I got something from advance auto because they had it in stock and I needed it quick. I’ve used them for a couple of things lately and have been pleased with them. On top of that, I’ve been getting all kinds of rewards back. I recently put in an online order because they were on sale. Got the ATF in the mail, glance to make sure it was the right stuff. Emptied my fluid, went to open a bottle and it was engine oil. Though it’s my fault for not checking every case in the large box, 2 out of the 3 cases were engine oil rather than ATF. My truck was down and didn’t have time to ship it back and wait on the right stuff so I ran up to Tullahoma Advance. I got a hold of someone on the phone from “online” and he was absolutely useless and being very unreasonable. They send me the wrong stuff and he was wanting me to return the engine oil ($3 cheaper than the ATF) then pay the difference to get the correct ATF.....after I already paid for the correct product once. Wayne, at the Tullahoma store, talked to him where the guy continued to be very unreasonable and really not make any sense at all. Wayne let the representative know that he was was and that he would be taking care of the customer and do what should be done. Could have been a very frustrating experience after already being slightly frustrated, but he did what he could to take care of the situation. I will not be ordering from Advance online anymore, I will however, be shopping at Advance in Tullahoma from now on.
Always help me find what I need !!!Super friendly staff
Friendly service, didnt have my parts in store but they were delivered by 3pm same-day
Great service ! They will always beat or match anyone elses prices.
Found the item quickly and easily
Not educated at all on parts or even basic vehicle repair knowledge.Very rude and not willing to interact or help customers.They have a high turn over rate, every day somebody has quit or been fired and a new guy is training... Though they dont really train them well.
They do a good job about helping and getting the parts you need
Love Advance Auto Parts they have great knowledge Im vehicles Mario especially very nice employees are willing to go the extra mile to help you thank you Advance Auto for helping me with my vehicle problems
They are always willing to go out of their way to help you . Thank you guys .
Great place, they scanned my OBD2 port for free and I figured out what was going on with my vehicle.
Always friendly and have always got what I need, if not they can get it in a couple of hours. Saviours.
Felt like I was dealing with Rosco and Cletus from Dukes Of Hazard.. Ill stick with Autozone on the Southside.
Great auto parts store but you can order online & pick up there.
I was looking for a battery cable for my vehicle and Dennis was amazing! He looked in the computer system there was a couple of options and took the time to take the options out to my car and see which one would be the right fit for my mustang. He was just very friendly and went well above and beyond what I have received from most auto places! Very recommended to use this store!Thanks Dennis and crew!
Very helpful employees and free battery charge!
Mario was great! I was looking for a part for my wifes car and was told at the other parts store in town that could only get it from the manufacturer. Mario found the part within a couple of minutes and it will be delivered tomorrow morning.
They have a great variety of tools, parts, accessories, and brands. The prices are a bit high compared to other auto part stores but the quality seems a bit better.
Knowledgeable employees
Super helpful staff, and they can order any part they dont have in stock.
Good value friendly people who go that extra mile
Helpful staff had everything I needed. Fast productive shopping experience.
Very helpful and knowledgeable which saved me $$ and got car running again.
They are helpful but at times they need more employees working.
Its always got what I need
Good service
Knowledgeable staff with a reliable record for getting the parts you need in a timely manner if not in stock.
Good parts. Good prices
The lady who helped me found what I needed quickly and was super friendly. A lot cheaper than some of the other part stores around.
Bought a new fuel pump. Worked great
Knowledgeable but watch the prices.
Salesman said I would be better buying on Amazon so I went to ORileys Auto and got my order the next day as promised
Overpriced parts employees act like theyre certified mechanics might as well go to a Pick-n-Pull scrap yard the parts are garbage I would recommend OReillys or AutoZone before you ever visit this place.
Very good Knowledge on parts.
Usually will have whatever you need in stock!
Quality parts at affordable prices.
Very personable and helpful.
Perfect store
Very helpful with everything
They put my wipers on for me at no cost
Very helpful and polite
Faulty parts and prices are too high.
Good prices
Great customer service
The staff goes above and beyond!
Auto parts at comparable prices.
Very bad services
Mario is the best!!
Its ok.
They helped and they didnt have to.
Fast and friendly
Awesome service
Great
Great service
Suck
Awesome
Friendly staff
Because you find everything