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Rent One
11147 E 31st St, Tulsa, OK 74146, United States
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Rent One
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Po
Review №1

Rent was a great place. I didnt rent anything i cashed out on lamps and tables.. So i cant speak on the renting part.

Br
Review №2

Im always treated like family at Rent 1 on 11147 E 31st St, Tulsa, OK 74146 Brianna is the best manager that ever came through that store she work hard and always willing to make sure everybody is please Ive been renting from that store since the doors has open and I love Brianna .Veronica is such a sweetheart shes very polite and you can tell she loves her job shes always willing to listen and help as much as you can the whole staff is great they always have a :-) and willing to help

No
Review №3

This place amazes me! Robert came over on a Sunday to put an adapter on my washer so I could use it. Its his day off and he wanted to make sure I could do laundry. He is awesome!!!

Ga
Review №4

The service I received was phenomenal.. I’m so thankful for all the hard work Bri and the other lady Veronica put in to make us all happy customers

Cr
Review №5

Well Ive been in Muskogee Oklahoma all my life so I moved me and my family to Tulsa Oklahoma and I have had history with the Rent One in Muskogee always paid on time no issues whatsoever, so to continue on with who Ive heard nothing but Great things about ( The Rent One In Tulsa Oklahoma ), and they denied me, the decision of denial was made because of my references :( Ive sent all of my personal information and proof of income and everything !! What a bummer ☹ so all that ohhh they are a great store here in Tulsa, I STRONGLY beg to differ because Ive never heard of any furniture store denying you because of your listed references as long as you have proof you can pay for your items thats all I have to say about Tulsas Rent One

Mr
Review №6

Go check em out they always have different stuff.

Eb
Review №7

This place is the best! i have had the best service here and the interest on the leased items are the lowest around. i especially love how i was able to shop via texts and pics. since as i first bought from them i was high risk pregnant and couldnt walk for long periods of time. it was so helpful and being able to see actual pics instead of stock photos was so helpful in deciding. i highly recommended this place to anyone needing to make payments on things.

La
Review №8

They. R . very. Good. Store. N . nice. N .kind. n. Veronica. N. Bri. R. Nice. N. Careing. N. Like. Sisters. To. Too. Me.

La
Review №9

I felt like it was a waste of time trying to do an application and i had gave four references, and i was told that when she called then, and ask about me, i felt like she was thinking i was. Lying or somthing all i wanted was a queen size. Matrress and boxspring..and its june 12 and i have not heard from all day.

Me
Review №10

Veronica is my favorite.shes alwasy nice and helpful!

Le
Review №11

Love Rent One! They always take care of me anytime I need them. Easy process, fast delivery, & everyone is super friendly! I’ve never been a fan of rent to own, but they changed my mind & have yet to disappoint. Not everyone has $2,000 upfront to buy furniture & that’s what they’re here for. From what I’ve seen they help anyone in any situation.

Ma
Review №12

Good afordable rent to own

Li
Review №13

They have always treated me with absolute respect. Also always helped me out whenever I had any issues. EXCEPTIONAL customer service.

Al
Review №14

Bri and Robert are wonderful and so are the rest of the staff. 10/10 would recommend to rent from! Great merchandise and great prices!

Te
Review №15

Best deals ever

Ni
Review №16

Waaaaay over priced

Ju
Review №17

Good place to rent

Me
Review №18

Great customer service great delivery time satisfied all around

Sh
Review №19

Customer service was excellent. The inventory they had was what we needed and got an awesome deal on a reclining couch and love seat. Also, the delivery service for our beds is scheduled for Saturday morning and that was earliest date compared to any other rental place. We were very satisfied. Thank you for everything.

Se
Review №20

Very nice people

Er
Review №21

The furniture looks nice and the service was all right but the prices were way too high.

Fi
Review №22

Loved it when in when I got what I needed got what I wanted when I wanted it they did no excuses on delivering it there were there on time called ahead of time before delivery to make sure that they were going to be on time cant complain love the service love the people treating me well I really recommend them they treat everybody else the same their Fair love the employees from the manager 2 whoever delivers the stuff drivers and people working the floor actually. make you feel like a true customer and appreciated of your hard-earned money when its time to buy furniture or Electronics or anything else that they might provide it feels nice to be appreciated once in a while and I would definitely recommend!!..10/10 must see places prices aint bad at all

La
Review №23

Bre is the manager she’s the best. Courteous, friendly, and treats you like a person with respect not like we are just income!!! Jianna, her assistant is awesome. I had a special request for Mother’s Day gift and they made it happen fast!!! Love this store for rent to own, they will price match and very fast delivery! Keep up the the exceeding high service!!!

Be
Review №24

I absolutely love Rent One and all of the employees as well. They are always so nice and helpful. Matthew Ward was my delivery tech and was very professional and put my girls bunk beds together fast. Thank you all for every single time you have helped.

Do
Review №25

Gianna at rent one is awesome always so polite and always always says thank you! I like when I call or she calls and we can chat for a bit. Makes a person feel like they really care! Got an awesome bedroom set and just got a Fab fireplace!!!

Mi
Review №26

Great variety of furniture and payment options,. Staff is friendly and went through everything thoroughly.

Fr
Review №27

I just finished paying off my bed. I am now renting a Refrigerator and deep freezer. The staff from the manager and the staff in the store to the guy who delivered my stuff were all great. This is an awesome place.

Da
Review №28

The sells team was excellent. Jianna was awesome and highly respectful. Love rent one

Ca
Review №29

The store manager and G are awesome! What I always look when I purchasing furniture, electronics or any big ticket item is customer service. Bri and G have great customer service skills and they treat like a friend.

Le
Review №30

I love this place! I love the services and the ppl. Very exceptional services! I have been at this location way back when it was Easy Home and Rent One is making it better, with beautiful and good quality furnishings. I wouldn’t go anywhere else.Update: Still love this place! Great services and wonderful people!Update: paid off my stuff! Still a fabulous place!

Li
Review №31

Bri was great she was very friendly and knew what she was talking about she helped with that delivery as well they showed up on time when they said they were going to my husband and I were very impressed and we will definitely continue to be customers and refer other people to your business!

La
Review №32

Quick, fast, friendly, clean... hmm what else can I say?? I felt very welcomed. Im new to the state and they really really helped me get things together fast! I appreciate the kind words and service. And wow! I got a great deal on my living room. Many Thanks Rent One!

as
Review №33

Very helpful and reasonably priced for awesome furniture, Great customer experience, and they know what a customer wants just by a few tips.

Ja
Review №34

Soooo. I waited patiently and paid on time, every time for my dryer to be serviced. It took 3 months.... still, I made no fuss. When I needed accommodations I was treated as if I I had not been a LOYAL customer. Gianna is the only reason I stay with them, but that will change soon too. The way you treat customers goes a long way.

SI
Review №35

Rent one is awesome! The ladies that work there are great. I always get greeted my name and smiling faces!!

Ki
Review №36

Im renting out a bed set threw rent one my experience was amazing in easy in bre was so amazing in helpful in I recommend anyone to them they are very good professionals in what they do thank you rent one for the lovely experience

Sh
Review №37

Both of the girls in the store was very helpful and very friendly to us. I am happy with the purchase of my washer and dryer. The gentleman that delivered was also very nice and and very helpful with setting the washer and dryer up

Ca
Review №38

One of the best places I have rented from the staff always friendly and trys to make sure they can please you in any ways they can!!! They do there best to handle all your needs

de
Review №39

Staff at this Rent-One are wonderful and they really care about their customer and always friendly and very understanding.

Ch
Review №40

Very helpful and friendly and always willing to work with you to get what you want. Would recommend anyone to go there....

Da
Review №41

It a good place to do your business

Sh
Review №42

Awesome staff. Always ready and willing to work with you. Store is always clean. Awesome prices and good quality merchandise

Ma
Review №43

They are truly amazing! They listen to every detail and really work with. Brianna and Jiana are truly the best management team you could ever ask for!

Ti
Review №44

Love the workers

To
Review №45

Love this place been renting here for over 2 years the same lady Bri works there and is my absoult favorite person to give my money too the are very helpful. Highly recommend

SA
Review №46

They are the best crew i ever felt comfortable with I couldnt ask for more professional people they rock

Br
Review №47

Love Bri and her crew very friendly staff prices great too

he
Review №48

Very helpful, cooperative...excellent customer service

Jo
Review №49

Jianna did a awesome job got me in and out awesome cusy device 5 star

Ma
Review №50

Come on down and get what you need you will find it here.

Ch
Review №51

I love this store and everyone who works there.. They are awesome!!

St
Review №52

I have dealt with this place for a very long time when it was Easyhome and I never had any issues. I even sent a few customers

Bl
Review №53

Manager Brianna very helpful and courteous, Im sure to tell others and ask for her !😊

An
Review №54

They were helpful when it came to finding what I wanted, however I do not feel like they need to call you 2 or more times on the date your payment is due. I also receive a text and an email. I can understand if I am late or something to start making those calls but it feels a little harassing for them to do this.

Ca
Review №55

Great customer service Bri was amazing! Went above and beyond to help find what would fit our home! Delivery was quick and the guys were great!!

Sh
Review №56

They make it super easy to deal with and are always amazingly friendly!

Kh
Review №57

Highly recommend. Great service.

Ba
Review №58

I had no problems with Rent One here in Tulsa..They had what I was looking for and they delivered. Thanks Rent One Tulsa

Ti
Review №59

Very friendly staff with affordable pricing options

st
Review №60

Got a washer and dryer. They work great. Bree is super nice and deserves a raise!

Cr
Review №61

Im a fairly new customer with rent one, and my experience with the store manager has not been pleasant April 12 I got a sectional and it was truly not what I wanted, so I looked online for something else found it called the store in Tulsa, the store manager wasnt truly happy with me wanting to switch for something else but she did it well today April 17, I thought I would be switching living room seats, didnt happen because the store manager did not tell me I needed 12$, which I would have had but I put gasoline in my car, the manager had the opportunity to tell me this morning when I called and she did not. Jack and Andrew came to my apartment and calmed me down and I will be getting my other living room set. This all could have been avoided if I had been told about the 12$, wh

Sh
Review №62

Everyone is super nice and very helpful.

Ka
Review №63

The team was very helpful and courteous. Thank you.

Ta
Review №64

Real nice a professional crew very nice showroom

Ji
Review №65

Willing to strike a deal and make people happy! ☺️

as
Review №66

Wonderful place! Great business

E
Review №67

Great location with friendly and wonderful staff!

An
Review №68

I wish I could rate a 0. I went to this location Friday morning, early. Around 10 am. I went in looking to rent a TV and a PS4. They didnt have the playstation pro, but offered me a slim, which they didnt have at the store. They told me they could get it from another and have it the same day, and hopefully get it on the truck for delivery by 530. All other rental places finish and approve your application while you are in the store, but not this one. While there were 3 employees working, I suppose she didnt have the time to finish ours, but assured me she would soon, and would call us when we were approved to let us know when delivery would be. I showed her a coupon that stated we could have our 1st week for $10, however that was false advertising ... After an administrative fee it turned out to be almost $30. Which she asked us to pay BEFORE we were even approved....I dont know why I should pay a week in something that I dont even know if I will receive that day, or at all... Weird, I thought, but whatever. We left...but by 2 pm (4 hours later), we still hadnt heard anything. My husband called, and got placed on hold for 7 minutes before someone else came on the line and stated the standard greeting again...guess they forgot we were on hold. We had to explain who we were and what we wanted all over again. We asked about the status of our order and the lady claimed she was the only one thete and they had a line out the door....ok then who answered the phone?? Because it wasnt the same lady! Did a CUSTOMER answer the phone?? Anyway, she assured us she would call us back within the hour...but AGAIN by 4 pm, still no word. She told us their ONLY truck (cmon...a business that large, and only ONE truck??) Broke down and our delivery was scheduled for 230 pm today. Fine, we said, but were we approved, then? As far as she knew, she said...but we asked for solid conformation, nd she said she would find out for us and call is back...hmm.Whatever, so we wait and by 630 (store is closed by now) no call. Ugh. So we call first thing this morning and ask if we should expect delivery today. She said she didnt know, because their truck is STILL broken down. Could we just come pick it up then, since we PAID for it?? She said she could call her manager and ask, and sign a waiver that we are picking it up as is. Ill call you back, she said....seems to be her favorite thing to say. That was at 10 this morning. We called at noon, she said they didnt know, and would call us back.By 3, still hadnt heard anything (surprise), so we called AGAIN (5th time now) and they said our delivery wouldnt be until TUESDAY...because their truck got into an accident........WAIT. I thought your truck was broken down?? So we said, FINE whatever, then we werent going to be charged another rental week until next Tuesday? Because I am not paying a week for it just to have it for 3 days and be charged again. She claimed their rental weeks run by every Friday and can only accept payments on Fridays...ok yeah sure, so someone comes in on a Monday and you tell them you cant accept any payments until Friday?? I highly doubt that. So she proceeds to ARGUE with us, claiming that we paid Friday, but wont have it until Tueday evening, yet we are still due on the following Friday. She wasnt going to credit us for what we already paid for. Ok, you know what? Every other place follows through when they say they will call you, they have it out to you SAME DAY or at the very least, the very next day, forget this. We asked for a refund and was told that we had to drive all the way back there to pick it up, EVEN THOUGH we used our card, and they were closing so I had to wait until Monday. This business is a JOKE. I was planning on renting for a while with them (need almost every room furnished), but forget this. They act like they dont NEED my business, so thats fine. Ill go elsewhere...and I will advise everyone I come across to go elsewhere as well. They obviously dont really care about making money.

An
Review №69

I wish I could rate a 0. I went to this location Friday morning, early. Around 10 am. I went in looking to rent a TV and a PS4. They didnt have the playstation pro, but offered me a slim, which they didnt have at the store. They told me they could get it from another and have it the same day, and hopefully get it on the truck for delivery by 530. All other rental places finish and approve your application while you are in the store, but not this one. While there were 3 employees working, I suppose she didnt have the time to finish ours, but assured me she would soon, and would call us when we were approved to let us know when delivery would be. I showed her a coupon that stated we could have our 1st week for $10, however that was false advertising ... After an administrative fee it turned out to be almost $30. Which she asked us to pay BEFORE we were even approved....I dont know why I should pay a week in something that I dont even know if I will receive that day, or at all... Weird, I thought, but whatever. We left...but by 2 pm (4 hours later), we still hadnt heard anything. My husband called, and got placed on hold for 7 minutes before someone else came on the line and stated the standard greeting again...guess they forgot we were on hold. We had to explain who we were and what we wanted all over again. We asked about the status of our order and the lady claimed she was the only one thete and they had a line out the door....ok then who answered the phone?? Because it wasnt the same lady! Did a CUSTOMER answer the phone?? Anyway, she assured us she would call us back within the hour...but AGAIN by 4 pm, still no word. She told us their ONLY truck (cmon...a business that large, and only ONE truck??) Broke down and our delivery was scheduled for 230 pm today. Fine, we said, but were we approved, then? As far as she knew, she said...but we asked for solid conformation, nd she said she would find out for us and call is back...hmm.Whatever, so we wait and by 630 (store is closed by now) no call. Ugh. So we call first thing this morning and ask if we should expect delivery today. She said she didnt know, because their truck is STILL broken down. Could we just come pick it up then, since we PAID for it?? She said she could call her manager and ask, and sign a waiver that we are picking it up as is. Ill call you back, she said....seems to be her favorite thing to say. That was at 10 this morning. We called at noon, she said they didnt know, and would call us back.By 3, still hadnt heard anything (surprise), so we called AGAIN (5th time now) and they said our delivery wouldnt be until TUESDAY...because their truck got into an accident........WAIT. I thought your truck was broken down?? So we said, FINE whatever, then we werent going to be charged another rental week until next Tuesday? Because I am not paying a week for it just to have it for 3 days and be charged again. She claimed their rental weeks run by every Friday and can only accept payments on Fridays...ok yeah sure, so someone comes in on a Monday and you tell them you cant accept any payments until Friday?? I highly doubt that. So she proceeds to ARGUE with us, claiming that we paid Friday, but wont have it until Tueday evening, yet we are still due on the following Friday. She wasnt going to credit us for what we already paid for. Ok, you know what? Every other place follows through when they say they will call you, they have it out to you SAME DAY or at the very least, the very next day, forget this. We asked for a refund and was told that we had to drive all the way back there to pick it up, EVEN THOUGH we used our card, and they were closing so I had to wait until Monday. This business is a JOKE. I was planning on renting for a while with them (need almost every room furnished), but forget this. They act like they dont NEED my business, so thats fine. Ill go elsewhere...and I will advise everyone I come across to go elsewhere as well. They obviously dont really care about making money.

Br
Review №70

Great place to Rent to Own furniture and they work with you!!

Se
Review №71

Best Customer Service, really felt great...

St
Review №72

Helpful, not bad prices.

jo
Review №73

Great customer service and they have a wonderful staff.

Th
Review №74

Very friendly staff, great furniture and Deals! They will also price match.

Mi
Review №75

Bri and Ji are amazing and cute. Lol. Jk. They are awesome. Works with you if you are hurting.

je
Review №76

Still testing the waters. Still haven’t got the set I wanted. It’s been almost 2 months

El
Review №77

Terrible service, and cockroaches climbing on there walls. Will try to force themselves inside your home for missing one payment and are very hateful. Definetly would not recommend this place.

Pe
Review №78

Very nice and helpful staff, definitely would recommend this place .

An
Review №79

Its a good place to rent from

fa
Review №80

I really like Rent 1

Ma
Review №81

Friendly staff. Always kind, and respectful!

Me
Review №82

They are awesome

EL
Review №83

They have good renting stuff

Jo
Review №84

Yea rating dropped we really dont appreciate being called at 2 in the afternoon MULTIPLE TIMES WHILE WERE STILL AT WORK calling and bugging us on the DAY THE PAYMENT IS DUE and not even late nor is the day over with its highly annoying and inconvenient and boarder line unprofessional now youll be getting the payment late...🤷🏿‍♂️

Wi
Review №85

Very cheap and very friendly people and I have nothing at all bad to say about them

Ne
Review №86

So helpful and professional

pe
Review №87

People nice

Ro
Review №88

Rent One always looked at that place but when I went it was a very good experience the person, who attended us, was very kind I recommend rent One

Information
16 Photos
88 Comments
4.7 Rating
  • Address:11147 E 31st St, Tulsa, OK 74146, United States
  • Site:https://shoprentone.com/locations/tulsa-ok
  • Phone:+1 918-622-7639
Categories
  • Appliance store
  • Cell phone store
  • Computer store
  • Electronics store
  • Furniture store
  • Home goods store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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