Great storage facility and even better staff on site. Very polite and friendly. Would recommend to anyone to store items here.
Simple Self Access to completely gated units. Navigating units is pretty well labeled.They have ground level bigger units along with smaller, inside units. Second Floor, Stair access only!!Good security for top inside and lower units.NOT CLIMATE CONTROLED WHATSOEVER!!If you have one of the smaller upstairs units, best to go early a.m. or later evening because it will be HOTT during the summer time!!! I mean profusely dripping sweat just standing in the hallway!!!
Was there 10 minutes before closing, people were very patient and even helped me after closed to pack up boxes.
Managers are very nice.
Nice staff, and secured area
Love this place! They are so nice and polite. Thank you for all you do!
Fantastic customer service from Phyllis, Larry, and Matt for nearly three years. The team frequently went above and beyond to accommodate my needs as I often travel for work. For example, I had a car shipped from Money Saver Mini Storage to another state and the team made sure that it got picked up for me and onto the truck.My unit always stayed dry and secure due to the extensive security features at the facility.Truly a great experience with the team at Money Saver Mini Storage.
I do not have a storage there I went there to help somebody combined 2 storage units into a bigger unit the guy working I dont know if hes a manager or a worker he was very nice let me know it was a non-smoking property and thank me for putting out my cigarette with no hesitation the property looks very clean and presentable well maintained
Best storage anywhere! Great customer service, very clean and secure units. Management is very friendly and professional, hours are great also!!
If you have any other place you can store your belongings, for your own peace of mind and well being, do it. Having been a paying customer for almost 4 years, my reward was a hike in price every year. The longer your loyal the more they charge.. period. This is not my reason for 1 star review. I was recently left unemployed. My account was on auto pay and somehow one got missed. I would have known this much sooner, had they changed the address on file the day I went in and updated my address info in person! I called to arrange partial payments once I saw it was 40 days past due... Phyllis told me they can not accept partial payments period, I said Phyllis I need some help, I want to clear my balance but cant do it all today, or my power will get shut off. She said well no partial payments, its in your contract. I decided to review the contract and wouldnt you know it... Section 2 Titled, PARTIAL RENT PAYMENTS. It reads they can in fact take them at the sole discretion of the owner. Feeling frustrated that after 4 years, with paying on time, I cant get a little help and break the $245 into two payments? I questioned Phyllis about it, but she was rude and short with me because she just lied and was caught. She gave me the owners info at this point, and told me if it was not paid by close of business the next day they would auction off my unit. Again, I received no letter telling me we were that far off, because someone there failed to update my address. I called the owner, it went to voice mail, so I explained I had been there 4 years and needed a little help and ran through the scenario, including that it was going to be auctioned the following day. I never got a response from the owner or any of his staff. After 4 years, I couldnt even get a reply. This place does not care about anyone, and barely knows its own rules. Our household values small businesses and always tries to spend our money local, with those small businesses. However this type of treatment is ridiculous, and people should be aware of how they operate. I certainly hope no one loses their jobs or faces any difficulties, as they will use it as leverage, in an effort to be able to sell your stuff, rather than working with their customers to ensure a long, healthy, and symbiotic relationship. Shame on you money saver mini storage. What happened to working with your fellow man? I will never do business with them again and have let my friends and family know... 2 of which used their facility until a month ago !!!
Amazing personable on-sight management is what keeps me coming back to this storage facility! Professional, friendly, and honest people here. Feel safe storing my belongings here and appreciate the amazing job management does keeping an active eye on the facility! Hard to find customer service like they deliver nowadays. Thank you for being so wonderful!
The wait to do the paperwork was long, but all of the people are incredibly nice. They pay close attention to the happenings and even when I have gone alone at night, I feel safe because the managers live right on sight.
They are way expensive, and it would be nice to get a break and be able to split the payment after you have been a customer over a year. They could make it work easier and still make the Bank! The computer payment system needs to be up dated to be able to use your phone to make payments. If they did not have Larry & Phyllis to smooth people over they would not keep some of our business.
Great people in the office. Like this place.
Had my stuff there for 4 months and well protected..
Very nice people very understanding and helpful
Kind, caring, helpful managers!
The area is always clean and well cared for. The staff is nice and always ready to help answer questions about the storage area. I would definitely recommend them.
The couple that owns this place are awesome friendly people and they take good care of this place. Their prices are decent and they have many options if rent payment happen to fall behind. They have a Maincoon named Diesel and hes just a peach 🤗
Easy in and out.secure storage facility.Well lit.drive in and out provide two wheeler hand carts.very nice touch
The people at the Tumwater Money Saver are terrific. Very helpful and friendly. Storage area extremely clean and well secured.
Great people.. fair pricing. And great location.
Reasonable prices and delightful staff.
Ive been w Money Saver for yrs. I was 1st at the one on Pacific. L8R i moved my stuff to the Tumwater location & was there until i moved to CO in 2015.Recently I had to come back to WA state bc my best friend west of the Mississippi River passed away so I had to take care of his legal affairs and needed some storage for his stuff that didnt sell.Larry & Phyllis are simply the best. They are willing to work w you as much as they are allowed (constraints being set by corporate computer system) but even then try & go above and beyond.They are on top of things. I never had to worry about my stuff ever.I know they dont set the prices. I wish the corporation would have price reductions for long term customers. Its not like theyre spending a lot bc the buildings are long paid for. I know if they could they would give breaks to faithful customers. But its out of their hands. But they do try their best given the corporate limitations. If i were to move back & needed storage I wouldnt even waste time looking elsewhere. Larry & Phyllis are the best. No further questions your Honor.:-D
Nice and clean. Well lit and secure.
Awesome! Helpful! Great office manager(a big kitty)!😉😸
The people than run this place are amazing. I used to live in the neighborhood & walked my dog and theyd save their meat bones for my 125 lb dobie/rott mix. Years later, not knowing me, we stored here for almost 2 years. They have always been kind, friendly and willing to help with anything they could. Theyve never breached confidentiality, mine or anyone elses and they are highly diligent and watchful. I cant imagine there is a more secure place to keep your things for any period of time. Truly delightful people. Thank you!!
Best storage Ive ever had! Owners are very nice and efficient!
Free truck to use dont have to rent truck to move your things there
Very professional and friendly. I’m happy to be storing here.
Love the convenience everyone is helpful and security is tops.
People here are great. Thanks!
Very clean, good security and friendly staff
Nice storages
Great and safe place for storage!
Great people managing the facility.
Nice people very helpful
Clean secure and affordable
Very good
Great, friendly staff
Friendly