Thank you Juan & Ollie!!! shout out to y’all for being the best & providing the most amazing …aka, best customer service experience !!!! Thank you for answering every question we had, thank you for being down to earth!!! Just amazing people!!! it’s hard to find great people such as yourselves!!! Definitely recommend!!!I told my whole entire workplace about y’all !!! Thank you again Bonander Turlock !!!!♥️🙏🏻🙏🏻♥️👌👌👌❤️❤️ Give everyone a raise they deserve it!!!!
I can always count on Bonander for servicing my car. I went in to have my car battery replaced, I was in and out within 30 min. The staff in the front is super welcoming, great customer service.
Excellent service. Paul and Ricky had great communication. It was my first experience, and it felt like Id been going there for years
First time here for service. Its a time capsule dealership even the lifts are old too. When I arrived nobody greeted me. A hello well be right with you would have been nice. Finally when I got checked in for a oil change I was told it would be about a hour. I didnt get out of there til 10 minutes til 11 my appointment was at 9. Probably wont be back.
This was my first time taking my car in. The staff there are so kind and helpful. They took the time to speak with me, take a look at my car, fix my car and explain what was wrong with my vehicle. I will definitely take it back there anytime I need a service or work on my car.
Great experience & highly recommend to anyone looking for a new or used car. Great prices and straight to the point, no games! Mario & the sales manager (sorry i didn’t get his name). Helped us get our blue 2018 Chevy volt Mario was great & made sure we were taken care of as well as his manager for going the extra mile to let us test drive the vehicle before it was possible. Mario was also able to bring it to my house as I live farther away. Very punctual and very trustworthy. They delivered and I am very satisfied with our purchase. Great car, great service, great dealership. Thank you guys!!! Mario, the sales manager, & Ollie!! Highly recommend. Great honest people.
I bought a vehicle from these beautiful people today and the service and employees were phenomenal they made it happen I recommend this place for a new vehicle Ollie and Mr. Pena thank u so much
My service was excellent. The vehicle was ready sooner than promised.
Loved their customer service m great cars
Great staff, great service, we’ve been customers going on three decades.
The people behind the counter were professional and knowledgeable, clean appearance and clean store. Ill come back.
Very buzi. Staff helpful
Polite staff, listens to my needs for repair
Good customer service no complaints yet lol
As usual, Bonander never disappoints. They are all great to work with. Jesse is the absolute BEST!!! If there is the will, he will find the way to get you the car of your dreams. I cant say enough about my experience but .....Thank you, Bonander Buick GMC!!!
My experience at the dealership was very goodAnd people very nice and plight
Great service! Thank you for helping me keep my car on the Road.
Gilbert Valenzuela our salesman was very helpful, patient and informative.
Recommend going here came home with my new gmc pickup truck thanks to gilbert Valenzuela.
Timely, pleasant to work with.
Jesse was Great. Did everything I ask. Was in and out with my new truck quick.
Didnt get important info on my tires that needed attention until I asked if everything was good, no rotation of tires but charged the same amount! When getting into my car, I noticed the carpet had grease stains from the worker driving my car...
Always great till you get in the back where they make their real momey
Everyone so nice and friendly
Always great... bought several from Bonander
Best place to buy a pick up and Juan could help you up.
Would recommend to anyone.
We were travelling on a Monday from Phoenix to back home in Sacramento towing our 5th wheel with our 2013 GMC Sierra Z71 Duramax . Check Engine Light came on while on Hwy 99 at Merced. Found Bonander Buick/GMC in Turlock via internet/smartphone. Pulled in to get an assessment. THEIR SERVICE DEPARTMENT WAS BOOKED SOLID. ALL MECHANICS WERE BUSY WITH OTHER VEHICLES. We just wanted to know how serious the problem was--did we need to check into a Turlock RV park and then schedule the next available appointment to get our truck fixed or was it safe to drive to Sacramento? Despite their over workload, they created time for us to check out our problem. Albert, one of the service writers came out to analyze the computer messages. He went back in to the garage and brought out the head diesel mechanic who checked everything out and said that everything was OK--just a momentary sensor problem that corrected itself. Albert reset the computer, told us to keep an eye on it and sent us on our way with no charge. My wife and I were very, very impressed with the friendly, professional, customer service we received that day. I wish there was a Bonander Buick/GMC in Sacramento! We would be one of their loyal customers!
They were very friendly and helpful..
Beware of this place, they try to take advantage of Hispanic people, that’s how I fell after I tried to purchase a gmc short bed truck from them they tried to charge me $15000 for a $7500 truck, please people stay away from this dealership
Gave us a good but not great deal on a vehicle would buy from again though
It was Great. The length the staff to find my problem with my car was outstanding.
Juan was very helpful and financing was fast and easy.We are very happy with our purchase!
They are Awesome!
Great friendly people and they work with you from purchasing to repairs always pleasure do business with company that helps person get back on road work together get what needs be done update customer service lacking communications with customers know there very busy called last busy all said squeeze me in this week on Friday at best glad they busy last worded on my truck June evac system but since wont stay charged up has a draw off battery its brand new altanator 147 volts putting out this truck Bern Im shop more than. On road it bVery nice truck just not good buy at this point every time use it got go to drop at thier shop everyone very helpful think going change shops to Steves Chevrolet Chowchilla these people very customer oriented have people communicate with customers do answer thier phone bonander doesnt communicate well but wonderful mechanics staff my next purchase be Steves Chevrolet have buy 3 cars by end of 2021 keep everyone going working Oakdale and Chowchilla establishments
Yeah I took my car in for service they had me in and out in about 45 minutes and it was really great bonander Buick GMC they really rock
The folks at Bonander Buick were outstanding! They went out of their way to make sure our purchase was just what we wanted.
We have bought many vehicles from Bonander and they have always provided excellent service. Will continue our great relationship with them for any other future vehicle purchases.
So far I have had a pretty bad service experience and I havent even gotten my car in. I called the service center to schedule an appointment. Fine, good, no problem. Then I have to call the parts center to get my car serviced. Why? I guess the people who run the service center only take car of the calendar? I dont know. Parts guy says you cant have the service done without the vin. Ok, call back next day with the vin. Service center girl hangs up on me once so I have to call back again. Different parts guy says oh no. You cant have your car serviced without a copy of your DL and vehicle registration on file. Ok, would have been nice to know that at the first phone call. Have to call the calendar people to reschedule now because what I need takes time to get says the second parts guy. Second parts guy gives me his email. So kinda fishy that I have to email that info for anyone to get. Turns out the email doesnt work. Great. Did I mention that I dont live in Turlock and that I carry a chemo patient back and forth to treatment? I really dont have the time or patience for this run around. Save yourself and go somewhere else. So far I have made no less than 5 separate phone calls to try to schedule a service appointment for my vehicle and I have been so far unsuccessful.
I bought my Sierra GMC truck from them and they have always taken care of it since I bought it. They are friendly, professional and knowledgeable about my vehicle. I find that they do alot more than just change my oil and their prices are cheaper than other places who only do the oil change. You get more your money and I trust them. WHEN ITS TIME FOR ME TO GET ANOTHER NEW TRUCK I WILL GO BACK TO THEM. You dont get the feeling of being pushed into a vehicle.
DO NOT WASTE YOUR MONEY HERE! RUDE AND DISRESPECTFUL!I had my throttle cable replaced at a great deal. My car started sputtering even more than before the change. I was told to drive my car for 50 miles and the computer would reset. If this didnt happen, I was to come in to have the idle adjusted. Even confirmed with a family friend from out of state, and he said yes. Went in this morning for my appointment and was disrespected and denied adjustment to my throttle. They didnt complete their job and nor did they want to correct their mistake. They lost my business forever. Was looking forward to a long relationship with Bonander after my throttle replacement at a great price, but now Ill happily go elsewhere.
Great experience. Staff friendly and honest.
My husband got me a 2018 Yukon from here. And, originally we were looking for a Tahoe because those are a little bit better on price. But to our surprise, we were offered a deal we couldnt refuse!!!Not only that, but from the very first call with Gilbert the sales guy, they were very nice and polite and very on top of things.This is the first time in a long time buying local. And you cant go wrong here.We also spoke with the owner Matt and ended up closing with Ollie.Everyone made the whole transaction so easy and smooth.I cant express how awesome everyone was. And very thankful for the deal we got. I really love love love my new Yukon!! I love that old school, traditional feel of doing business!!! Thank you all, VERY MUCH!!!! #ONEHAPPYWIFE!
Jesse is an amazing guy! Very friendly, and make sure are needs are met. Not pushy and makes sure your happy with everything!
Great team here. Awesome service and fast quality work. Never had issues dealing with thier service and parts departments.
Hubbie got a very nice nice car and the people are super nice and go way beyond to help you get a car truck what ever it is they will get it dun for you
Love the parts man great knowledge very very helpful thank you very much Jon.
We just bought a Honda Accord, Al sold it to us....he sure was a pleasure to work with and knew his stuff! He made the process easy and we were finished in record time. We would highly recommend the staff at Bonander Buick! Mel & Vicki
Brought my car for brakes and window repair. What an AWESOME bunch of people. Albert is the BEST. Dont know what he did with my bill but I was extremely happy.Will definitely be bringing my car back. Found my new mechanics. Thanks again.
MAINTENANCE DEPT DID A GOOD JOB ON OUR RECENT SYNTHETIC OIL CHANGE AND SERVICE ON OUR GMC SIERRA 4X4. THEY DID NOT OVERCHARGE OR RECOMMEND UNNECESSARY WORK. THE STAFF WAS VERY ATTENTIVE AND COURTEOUS AS WELL.
My wife and I just bought a new car and the whole staff was awesome to work with! Thank you so much! You just made us life long customers!
Garbage car dealer
Albert scheduled me in and called me immediately after truck was completed. Truck was finished ahead of schedule. He communicated with me the whole time.
Always there to help good service
Very friendly and helpful customer service. very happy with my car and the deal I got. will say if you need a vehicle this is the place to go.
Service Manager was really cool
Well this is a horror story,successfully bought 2 used cars here,but when I brought a 2006 Springer softball in that almost killed me,I had paid them 7000$ to fix they did an unsafe repair leaving it unrepaired the same way it was, on top of that the left off the new brakes, left all hard ware retainers off front shock bolt hanging, then put it on with out the shock installed correctly, still had old batt brake pads never change oil mind you they kept all my new parts did not get them back had test drive it for 300 miles, a left me with a 30.000.oo$ peace of junk, it sets in my garage to this day, when manager and crew got with me to discuss this SERIOUS issue the crew was caught lying, no attempt was made to make me whole again, so beware your life may be changed forever .I never worked for or had anyone on my family Cathy Jhohnson, who was deceased at the time they ruined my Harley and still is 2010-2019 leave me some feed back please
Great people!
I have gone to multiple dealership and no one has taking as a serous buyer because of my age until this dealership.I am in my early 20s. I spoke with Alberto, at first I though he was not taking me serous because of the way he was looking, talking, and body language. But after I told him what vehicle I was looking for he lead the way to the gmc trucks. Like most saleman he showed me the most expensive top of the line truck first. I explain my price range and he immediately show me a truck that was in my price range and had what wanted. He walked me through the process of buying the truck and lower the price as much as he could. I still payed a lot for the truck but they treat me like a costumer not a child.
Love love love Bonander!!! Paul and staff always go above and beyond for their customers and their work is awesome!!!!
Gilbert was great at explaining everything everyone else was very helpful thanks for all your help making it easy on buying a new car
I am amazed how friendly and helpful everyone was. Im from the Orange County area and no one can compare to kindness as the people from up North in Turlock and Modesto area.
Matt provided great service. Looking forward to doing business again!
Love the customer service they are super helpful and help you get in the car you want.. Sales man Albert was very profession and friendly...
Friendly staff and good service.
Excellent!!
The employees do their best to help you.
We came here 2 years ago, looked at SUVs...(looked) the sells man was false, pushy and extremely rude tolds the end. I personally will not recommand anyone here.
Very helpful parts department.
I enjoy doing business with Bonander service department.
Great service dept
Good place to buy your car
Theyre a joke! Dont waste your time.
Had great service
Parts dept knew just what was needed and had it in stock, for less than the parts store!
They have nice cars
Very good experience with the repairs to my Buick
Good
Bought a brand new engine for a Cadillac CTS engine had a problem took it to the dealer for service I ever got didnt want to help no info on this motor told me they couldnt help me and I was on my own I would never ever by Parts on this dealer again
Quality work and service
Loved.
Good family business
Really professional work
Wifi here sucks
Overpriced and very rude do not go here!!!!
When something goes wrong they get it done. Very nice staff!
Long time waiting too