Buyer beware, these folks are crooks. They tried to over charge me by $240. It is a good thing I caught it. The rep had the balls to tell me that the work required a Honda warranty to cover the parts and labor, in reality they just hadnt billed it correctly. Their first reaction is to lie.Libby or Liv was lazy, rude, and unhelpful at every turn.Do not get an extended warranty from these crooks. They will make it very difficult to use.Raymond, a Honda/Acura tech was the only helpful honest person in the whole place.Go somewhere else. If you have to go here for service make sure you are double checking everything they tell you.

Service person said that my vehicle would be ready in the afternoon. Called and left a couple of messages but did not receive a call back. A hour and a half prior to closing I called and treated to talk to the Manager to find out why they didn’t have the courtesy to at least call me back. They finally got in touch with the Service guy and he said that the car was done. After I got home I came out to clean the car because of the Covid 19 virus and found grease smeared on the drivers seat and the door where the maintenance guy worked. I had to use alcohol and Googone to remove the grease and realized that the crew did not take precautions to prevent the spread of the virus. If they had they would have noticed the grease on the seat. We have purchased a couple of cars from this dealership and have been loyal customers but this did not set right with us. We are in the market a another Acura for our son, but I think that we might pass up on Tustin Acura and use a dealer near our home. Disappointed with the service department for once.

Lease a TLX 2018 Aspec here, got it with 500 life time oil change package. Lower my car down a little bit on Coilover, bring it back for 1st oil change, the dealer did my first oil change to kick in my life time package! Bring my car back for second oil change they denied it because its low and told me they dont want deal with it! I told them they did it a first time and my car still on the same low level as last time, even little higher now because i just took a side skirt off! Now i have to go for another dealer and pay for oil change!

If you looking for Acura dealer ship this is best choise

Good