Called 3 time, spent time for nothing gave them their stock#, 2 different people gave me 3 different prices, 3 time they dropped phone ... last time they said we dont have it ... on of them, I guess, Jeremy, counted shipping charge for distance between TX and OH ... he said more than 900 ml. and priced for shipping said $150 ! for box 30X7X7 with no more 9 lbs, like he should driving car ... really stupid customer service ...

This is a good place because of their prices but also know when you buy from them it’s a 50/50 chance your product will work. I bought an alternator from them and went to get it tested and it failed twice. So be aware.

Found what I wanted online. Called them and paid them. Picked it up a few days later. They loaded it right into my truck. In and out in minutes. Would recommend RCS for your used auto parts needs.

I needed an A/C control module for my truck. No one could get me one. Dodge house quoted me $700+ to one. The folks at RCS had the part for $60. These are the guys to see. Very happy

I called on January 8th 2021 asking for an engine for a 2002 Chevy 2500 that I saw online, the customer service agent named Mario told me that he was going to give me a call back. Unfortunately he did not, I waited 3 days and I decided to take the initiative to call back and he literally increased the price to $1500.. Mario was very unprofessional and rude. I requested to let me speak with the owner and he yelled over the phone and sent me directly to an end road line. Certainly, he thinks he owns RCS Auto Recyclers. I will leave my direct contact 469 four12 two979. My first time ever leaving a review. It was horrible.

They wont let you see parts before pulling them. I was looking for a wheel. They quoted me an A condition perfect wheel price, then brought out a B condition wheel with a 12-14 scratch on the face and told me thats a perfect wheel.I could get a scuffed wheel that would be easier to fix from their competitor for $50 less.Its a used part isnt an excuse for misrepresenting the condition.Edit to add: I offered to buy the wheel with the tire on it, even at an extra cost, because I was afraid they would scratch the wheel while taking the tire off. After speaking with a tire shop owner and telling him about my experience, it is clear that is exactly what happened. The worst part of the experience was still the attitude of the employee in the office.I miss the days when you could go out in the yard and at least see the part, or even pull it yourself.

Love these guys. They are the best at what they do and will always try to help you find what you need even if they dont have it

We purchased a product through eBay. It was not the correct one. We were unable to print the return label.We return the item and paid our own postage. Within the 30 day return. We have made multiple inquiries about getting our refund. This company will not refund our money.I would not recommend anybody doing business with this company.

Salesman left me on hold forever and then hung up on me.

Awsome place for good quality used parts, staff is friendly and knowledgeable. Ask for Robert!!

Called over to look for a transfer case and told the guy what year models would fit and he got rude and asked what exact year my vehicle was so again I needed between 07-11. He then got very rude and said you have to tell me what year your vehicle is! I told him I was building a Jeep and these are the year models that will work. He then said hang on just a minute and clearly hung up on me. I then called back 4 times and no one would answer the phone. Im in the car business and will most definitely be spreading the word how these folks do business.

Did not respond to email or call BUT in person service was great. Only two places in Texas had my part and they were one of them.

Was in need of a donut spare tire for my wifes car and could not track one down. These guys came through for me, what I needed and a great price to match. Highly recommend.

Great customer service. Got the parts I needed in a understandable amount of time and with a reasonable price. I would recommend to anyone.

Absolutely love this place! The staff is friendly and helpful; they didn’t seem to mind my many, sometimes silly questions. I was able to find everything I needed for my ride. I would recommend RCS to anyone because you can’t beat the best!

I called everyone in town for what I was needing and no other business was as polite and friendly!! Not only are they pleasant to deal with but they also have way better prices than anyone else Ive found. I will definitely come here first in the future!

Was shopping for a Fender for my 2016 ram 2500. I was able to find the part online here at RCS. Though after looking at the price they wanted for it I soon realized that they were crooks. They wanted 225 dollars for this fender, I ended up getting it from the dealer brand new for 240 dollars ready to paint. What a joke this place is. Salvage yards are supposed to be there for people to save money, lots of money at that. Very disappointed

Very nice inventory! Talk to EDDIE, he’s always very helpful and very knowledgeable. You can definitely tell he knows what he’s doing and knows what he’s selling. Eddie is my sales rep to go with, he will definitely not disappointed you.

Ordered a part from their eBay... as soon as it arrived i was worried due to how the box looked.. part was half way out box looked like it took a ride on a roller coaster then fell off. Called Rcs the next day, they stated to send the part back they will inspect it ( this was after the fact of getting transferred over and over again till finally i got frustrated and told one of the salesman i need a manager)..... Its been a week, they still claim they havent received the part but yet it was delivered 4 days ago!! Still have got no refund, and keep getting the run around. Also they recently just got 20+ FAKE REVIEWS done the past few days... even at odd hours at the night. Its obvious this company is making FAKE POSITIVE REVIEWS to balance out their negative reviews... 5 star after 5 star... wish i could give 0 stars... its obvious these guys are doing shady stuff and trying to cover it up... I WOULD STAY FAR AWAY FROM THESE LIARS!!

If you are looking for late model auto parts this is the place to go to! Talk to Mario he has excellent customer service skills and very helpful from start to finish!

Poor customer counter service. Went in for a transmission, paid, came back the next day to pick it up after making all the arrangement with a shop & rental only to find they sold me the engine instead! Now I have to come back another day and basically start all over. I’m pretty sure if I sold parts for a living I would know the difference between the work engine and transmission.

Always very helpful and their inventory is always fresh. Definitely coming back for all of my parts needs. Eddie definitely knows what he’s doing, totally recommend him

Good supply of parts. Reasonable prices and friendly, knowledgeable sales force.

Great service, great people. They will have what you need! If they dont they will help you find it! I would recommend RCS to everyone

Ordered from their site. Called to get a tracking number for the item that was shipped and have heard nothing. Why cant they provide a tracking number so I can track what I ordered?

Rick and his crew are the greatest!! They are always willing to help with anything car related. I dont know what I would have done without their help for many of the parts Ive needed for my car.

I buy fix sell cars. They always quote the high price on CAR-PART.com so I cant do any business.

The guys at this place are extremely helpful and friendly. Would highly recommend them if you’re needing parts for your vehicle.

Great service and price on parts. I highly recommend this company.

When nobody else could find the parts I needed RCS Auto Recyclers did. Thanks guys ....

The sales representative, Eddie Mendoza, was very professional and helpful. Mr. Mendoza was attentive and easy to work.

I’ve purchased from these guys several times and they have always come through for me. Really friendly staff and management. I highly recommend them.

I called and was able to be find what I was looking for . The guys up there are very nice and helpful and I would recommend them over any auto part store in Tyler, Tx PLUS the parts have warranties

Searched all over east Texas for a replacement radio. No one had it, or it was way too expensive. Found it here!!! Awesome!!

Pros: They have everything you could ever need.Cons: They all are so beautiful you never want to leave.I walked in one evening to pick up some last minute parts, only to enter and hear the most beautiful angel, Gamaliel Quezada serenading the room, with what only can be described as a mixture between Fergie and Jesus. As if that didnt make the experience good enough already, my parts were sitting there waiting on me. Great atmosphere, more than willing to help with anything, top notch establishment. 5 stars isnt enough.

Excellent Place. Mario is our sales Rep and he is very helpful, also the company stands behind their warranty. Highly recommend this place!

Good parts to be purchased here at a pretty good price most of the time. Could have better customer service at times, but usually when they are busy is when they have issues honestly.

Great service, quickly found what I needed and Mario was very helpful!

Robert at RCS always goes out of his way to help with the parts I need. The RCS team is always honest, dependable and just great folks to do business with.

Great customer service over the phone and in person. Had what I needed. Great place

Mario was very helpful and professional. I will definitely be back for all my used parts.

They were extremely helpful and courteous; I appreciate that!

Great business, ran by great people! Highly recommend for any of your auto part needs!

Great group of guys, and always there when you need them! Thanks for all the help.

RCS fixed my Tahoe in less than 3 days!! Thank you so much. You guys are the BEST!!!

Always helpful and has had the parts we needed. Highly recommend.

Was a great experience buying there. Staff was on target. Will come back if i need for sure!

Came to pick up a fender and some other parts staff was very knowledgeable and friendly prop service Ill be coming back I talked to Eddie very very helpful and knowledgeable

I recently purchase a motor for a customer. I was told that it had been run tested and verified. I received motor and it had a hole in valve cover when it was dropped off. I figured no big deal probably got damaged during transport. I transferred everything over and continued with install. When getting read to lower engine in found oil pan cracked. Called RCS and they said to replace oil pan they will pay for it. Swapped pan after wasting about 2hrs on waiting. Finished install tried to start and found engine had no compression on one cylinder. Called them back and they where very unhelpful. We will send you another they said with no help with labor. Told them to send me my money back for motor and oil pan. They then send me money only for motor only and not oil pan said they dont need pan. I informed them that I cant send pan back because its already installed and I no longer have box. Now I have to fight with them to get my money back for a part I dont need not to mention time I have already lost for having to do a job twice and push other jobs back.

Staff was very friendly and helpful!! Think I gave them all a good laugh on a Friday afternoon when I had them load a Chevrolet 4x4 rearend in the back of my SUV!!

Gotten dozens of engines from here. Always great

The only place in town that actually had the part I needed. Fast and friendly service, nice price.

Awesome group off guys great service and very helpful

Rick has a wonderful bunch and they give the very best service!

Very helpful very organized was in and out with no added frustrations!!! Thanks yall.

Awesome prices and good quality parts. Excellent service.

Quick fast and in a hurry... great parts and great ppl

Great service. In and out fast!

Pick & pull auto parts, have a great selection of autos to pick from

These guys continue to put you on hold and do not have not a single customer service over the phone. Guy puts me on hold and does not come back to me to help or assist. Poor service and communication. Second time after calling back guy hangs up on me. Never good to work with. Comment above is most likely fake. Nothing like what i dealt with

Awesome business with some of the nicest people you can find.

Took forever on the phone

Horrible customer servico, i called to see if they have a part available, he answer the phone put me on hold, when he answer back he just seemed to busy to help me. Would not recommend them to anyone.

I went there and bought a bumper for my 2008 1500 dodge ram and got a 3500 dodge ram bumper its not going to fit my pickup I tryed everything now I have to take it back to swap it for a nother one smh

Great people great prices and warranties on used motors

Best place to get late model parts great people

They have me a great price on a rim for my car. And they called me back on Good Friday

Friendly helpful staff went above and beyond to make sure I had the right part for my vehicle!!!!

Bad experience, would not recomend these guys to my worst enimies, Friendly till you have an issue, they all of the sudden their Warranty becomes more clear. Such a joke.

Great Service, excellent prices. They even delivered my part to my mechanic.

Everything was great I was serviced in a timely matter, respected, and given the utmost courtesy. I recommend to everyone out there who needs parts at reasonable prices

Rick and his guys are great to work with very helpful. They had the parts I needed.

Quick service. Friendly staff.

If i could give them negative i would. Poor communication, lack of customer service, kept placing me on hold, didnt let me finish talking before they kept transferring me, rude and disrespectful.

Great employees all around and very professional!

A pleasure to do business with and have a large inventory. If they dont have your part in stock they can usually find it and order it for you or tell you where it is. Call for your used auto parts needs.

Fast service and great customer service as well.

Spoke to someone about a part the had on the yard. He said he would call back but didnt. So I call back to check availability, the person I spoke to has no knowledge of speaking to me and the part is no longer available because one of the employees purchased it. Why not just say we cant sell that particular part.

They had the part I needed, and pulled right then for me. Good condition too.

Easy to get what you need.

Great people! Good business!

NEEDED TWO PARTS AND THEY HAD BOTH, VERY FAST TOO!!! THANKS!!!

Gammy will work hard to get you whatever part you need!

Very fast great customer service

Good looking parts slingers

Rosie was a pleasure to work with .... Good customer service and quick responses

Staff is extremely disrespectful and unorganized. Parts are really overpriced. Take your business somewhere else. Their sister yard locos gringos has very friendly employees and low prices.

Good service friendly staff

Very friendly and reasonable.

GREAT CUSTOMER SERVICE!!!! GREAT PART!!!! GREAT PRICE!!! THANKS AGAIN

Great prices on parts.

I checked their website and they had the part I needed. Drove 15 miles to get the part. They told me that dont pull parts after 2pm. Lesson learned...just because they have what you need, doesnt mean you can actually get it. Poor management!!

If I could give them negative stars I would. The staff is so rude and disrespectful. I won’t use them ever. Nor would I recommend them.

Had an issue with a mail order part, they made it right for me within 24h. Thanks!

Good parts at a quality price

Great people and great prices!!!

Customer service is always A+. Gamaliel and Chase always help me locate what I need. If you need quality parts then look no further!

Got part fast.

Great company and employees!

Great customer service!