Stopped by to see about getting a repair done, he was very rude and all he said was I’ve got 4 hours left on this and pointed at a car and walked off. Very unprofessional and needless to say I left and had it repaired elsewhere
Owner was very rude and acted like I was bothering him. Couldn’t answer a simple question Do not recommend!!
Quick fix. Good price
One of the coolest guys Ive meet. Did a good job on my van and also had interesting conversations.
Took pieces (Ansa Marmitte resonator, etc.) I had to Tom for fabrication of custom exhaust on a 50 year old sports car. I cant imagine a more professional job on the bending and welding he did to make the pieces come together. Even at twice the price he charged to do the work, it would have been a genuine bargain.
Always happy to deal with turbo tom. As long as you dont try to rush him or interrupt his work he is very friendly and extremely knowledgeable
Good guy good work
When I called to see if he could work on my muffler he was rude and he hung up on me and tried to speak over me when I was talking and before I finished sentence he said he couldnt do it and hung up definitely wouldnt recommend him to anyone
Great service and extremely fast. Great guy who clearly knows what he is doing. I called ahead to make sure he was available and he saw me as soon as I arrived and I watched as he went straight to work. Definitely the best guy in town!!
Awesome service and a great man. Check him for out... Very reasonable
I called in the morning and spoke to Tom about my muffler problem. He said to bring my car by and hed see what he could do. Thirty minutes later I showed up just like he said and he immediately began work on my vehicle. Within an hour and a half he had completely fabricated a new muffler and connecting pipes. He was gracious enough to allow me to observe as he was working (I was genuinely curious how the process worked). He provided me with great work at a great price and good conversation to boot. I will be returning if I ever have any future problems.
Went in to have my Nissan get a full exhaust. Tom was fantastic and did a great job! I am very pleased.
Talked to him on phone about fixing couple of exhaust pipes told me he still liked about hour on a vehicle no problem I told him im driving from lindale to 155 where is shop was tried to talk to make conversation wit him me and my dad worked on his old shop on 31hes a sob and the rudest guy Ive ever talked to specially running a business I would not recommend this guy for anything
Waited 10 minutes for no one. Save yourself a trip and go to “three star muffler” or “muffler shop” in Tyler.
Called to see if they had free time to look at a simple straight pipe job. Immediately was just told no and was hung up on before I could even respond. Very rude service.
Outstanding!!! in and out in under 10 min. very fast,honest and extremely reasonable !
Best Muffler shop in Tyler. Fast, inexpensive, and super friendly!
Had a job done by these guys on my old Toyota truck. They added a muffler and did a custom bend at the end for me and all for a great price. Same day service.
Fast, efficient,and VERY inexpensive.!+ Would recommend this place to anyone!! I came clear from Linda. Twice!! Left my phone and he kept it safe. Thank you Tom.
Showed up to tom’s shop and had to yell over his tv to get his attention. Before I could explain what I needed, he turned me down. He just seemed like he didn’t want the work. Customer service is pretty much non existent at tom’s evidently. Very rude and wouldn’t recommend to anyone.
Very knowledgeable. Had part in stock. Toms advise is highly recommended. This guy would never cheat somebody. Wo.uld tell me what it took to get the job done and what else he may recommend for now or in the future
Best muffler shop around town my truck sounds great thanks buddy
He does decent work if you catch him in a good mood. Half the time hes too upset to work with you.
Tom is very knowledgeable about systems and willing to share! Great guy great service!
It was very good
This guy is the rudest person I have ever met I would not recommend wasting your time calling him
Rude as could be! Couldn’t even get full sentence out before he turned down work. “I don’t work on those damn things” nice guy, won’t recommend to anyone
Great job every time! Number 1 muffler shop in town
Great MAN worth the drive has been using him for years highly recommended
I drove 20 minutes because a friend told me it was a cheap place to have a muffler welded in. Tom was watching tv when I walked up to the door and he unlocked it and yelled “what do you want?”, before I could even say howdy. I told him I needed a muffler welded in and I had one already purchased, and then Tom said, “I don’t put them on for people.” And slammed the door in my face. Guess he doesn’t want to make money?
Got a little education and great service! Thanks Turbo Tom!
Call to ask about getting mufflers put on was very short hung up the phone also I said work done by him in a past absolutely poor mechanic hangers fall down exhaust doesnt stay on leaks so badd you cant pass inspection would not recommend him to anyone
Tom does good work and is professional
Best place to go to get a muffler
Rude, Rude, Rude!!! Arrived before 2pm grumping and moaning Job will take two hours and he closes at 4pm ??? And??? You had two hours?? Would not do the job just simply bitched!
Very helpful & informative..
Rude customer service wouldnt recommend to nobody
The worst place to get a muffler
Tom is an Exhaust Evil Genius
Tom was amazing
Its a tire shop😘
Rude customer service
Great