Excellent shop with a good selection of auto tools. Very friendly too. Helped me out in a pinch when I didnt have my tools with me.

All the guys in Napa are kind and respectful too otheres awesome place to go for parts

There are a few auto part stores in Ukiah. Napa has quality products with a good return policy. Check online or call before going, it will save you time if they dont have the part. Most places order parts but are competitive with each other so know your prices.

NAPA Auto Parts in Ukiah you do not have to wait in line they are there to help you if you need help they have everything you need if you have what you want

Very helpful and if they make a mistake they fix it fast. Will definitely go back.

Open on Sundays, which is a saver for when you have to get it fixed and be ready for the week. Usually they have the parts you need at a decent price. Service at this particular store depends on the day and who you deal with, not a very helpful or friendly crew.

The only store w part i needed. Hate them for not honering warrantee of 230 dollar battery. Do not recomend

Went there to pickup a last minute order. got there 8 minutes before store close. at 5:55 the employees just walk out ignoring me, and when i told them i just need to grab a paid order, they just smiled and kept walking. horrible service. better get another store

Guy that checked me out was almost aggressively rude, like he was put out that he had to do his job. No idea why, it was weird.

They are always there to help me out they come out and check my transmission fluid for me they put oil in my car they’ve done all kinds of wonderful things for me and I really think them they are very kind

Didnt make it. They where closed. Look across street.

Customer service is.....definetly lacking. And the good ol boys behind the counter refuse to wear masks.

Friendly and helpful staff.

Absolutely worst customer service ever. Took a battery in thats 2 months old wont hold a charge under a load. Told me it wasnt the battery took it home load tested it and it failed. You just lost a customer and I will not order parts for the company I work from you either. Felt the guy was rude and left feeling bad. Would not recommend this company anymore.

Excellent customer service

Our guy was very very helpful

Im Just learning how to operate a generator. The staff was very knowledgable, and took their time to explain about how gas additives work and other things. Nice people do good business.

About 2 months ago traveling from Pennsylvania pulling my camper I had a wheel bearing go bad . I pulled the bad hub off and took it to this NAPA store . Not only did they have a new bearing the employees all helped me by giving me a place to work and tools to replace races and clean it up. Thankyou so very much for all your wonderful employees

Very knowledgeable staff. Helpful and efficient. Able to locate some unavailable parts for older vehicles. Thanks

Super nice people with knowledgeable advice. They are also very helpful in offering options that save me money!

Best parts house in Ukiah. NAPA parts are the best built and have the best warranty. Staff knowledge and helpful.

Bill, Bruce, Duane, and all the other fellas are just incredible. They always provide quality service and great products.

Bought some AC 134 from the Ukiah Ca store. I used the product than immediately brought back the can for my 10 dollar core charge per state law. I have the recite and was verbally abused as this was a credit card recite not ” the napa recite” so I went back out to my truck and found the one he spoke of. I then presented this recite informed him I was not informed that I needed this recite. Once again I was verbally abused when I paid money so I picked up the can and left. I can easily find another store but you don’t get to verbally abuse me when I buy product and follow the instructions GIVEN. The man was a ass for no other reason than to be an ass. I will call corporate.when open and hopefully talk to some one that oversees such things as such behavior was not warranted and why should I put up with it when I made a purchase..And if you read this dude you are a miserable little ass, sorry your life sucks so much

Ive only been here a couple of times, and theyve been very helpful and courteous.

Very bearded gentleman that help us...

Good products quick service. Pleasant and knowledgeable people working there.

Very helpful staff, friendly, and efficient, good stock.

My least favorite parts store in the area. Its planet grumpy old man in there. Avoid if you are able.

Got here before closing (posted 5pm) this locked. Why have business hours.

They always have the part I need, open early, helpful staff.

Had what I wanted and the clerk was funny.

Very helpful and knowledgeable staff

Always got what youre looking for good prices

It is locally owned, the prices are ok, the staff is great.

Clean and friendly customer service

They had the bolts to fix my trailer. I p

Good customer service very knowledgeable

Good service nice people

Helped me out during the fires.

Like thisnplace

Salesman kind of un-friendly

Very knowledgeable staff

The best ever

Great customer service

Very helpful

Its a very good place, kind people