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Starbucks
1228 Hempstead Turnpike, Uniondale, NY 11553, United States
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Starbucks
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Ke
Review №1

I am a tea drinker and I prefer my tea with honey and skim milk if possible. So some might call that demanding, others may feel thats just knowing what you want. Given the challenges of covid where the public does not get to touch the milk containers or honey containers, it should be no surprise that they dont make as good a cup of tea as I do. The place is generally quite clean the staff are always pleasant and I hear the coffee is good.

Va
Review №2

I really like Starbucks but unfortunately this location is the worst experience someone can have.Staff is really rude and ignoring the costumers. They’re talking to each other and giggling while you’re waiting for them to hand you your order.If you place a mobile order, you’ll get your drink an hour later. I ordered my drink at 9:40, didn’t get it till 10:30. I was standing there asking them so many times what’s going on, the only answer I would get is “it’s coming out now”,. When I asked to cancel my order I got the same answer. This didn’t only happened once.They will also not even call your name when your order is ready and you’ve asked for it. They will throw your order right behind the bar/counter where you can’t reach it and you need to wait for someone to ask them AGAIN for your order. And yes I am sure it was my order.Unfortunately, this location is really close to my house and it was convenient, however I will not be purchasing anything again from there.Do not recommend. If you want Starbucks definitely try another location.

Na
Review №3

Honestly there’s like one person in there that makes the drinks ok. Everyone else ? How hard is it to follow directions ? Why does everything need to be LOADED with pumps of sugar ? Why do they add whipped cream to drinks that do not even advertise with whipped cream ?there is another Starbucks further down and I highly recommend driving right passed this one and going to the one with the drive thru. I’m giving two stars because the girl who took my order was sweet. As a whole they deserve 1 star.

Ni
Review №4

I love Starbucks, I go there daily. If this were my first time having Starbucks I would never purchase another. That being said, I was passing through Long Island and ordered coffee from this location earlier today. I knew my order was wrong the moment I saw it (I get the same thing 7 days a week); it was horrible. It tasted like water with a little soy milk :(

Ch
Review №5

This is what you get when you order a hot coffee with espresso shots in it..If the staff doesnt know you or you are not a regular customer, usually you are dismissed at the counter for 2 minutes.2 minutes is a long time to stand at a counter and be looked at and not acknowledged. Staff is distracted.When I ask for hot black eye, which is two shots of espresso. Better check the barista because they like to short you a shot to make up for the time that you stand at the counter being unacknowledged. And when I mentioned it to the batista, she immediately copped an attitude.Starbucks still hasnt taught theyre staff the importance of diversity and equality.The way the staff talks to people of Hispanic heritage is child like.NOT WORTH THE TRIP OR TROUBLE.

Bi
Review №6

One of the most delicious Starbucks in Long Island. Employees are very sweet and caring, especially Zak! He always makes sure his customers are taken care of! Highly recommend going to this specific Starbucks, thank you for great customer experience!

Su
Review №7

Excellent place. We love their wraps, especially the Spinach Feta wrap. Unfortunately, they were out of one of our favorites, the Southwestern Veggie wrap too early in the day.

Ti
Review №8

My favorite Starbucks! Everyone here is so nice and pleasant, both staff and customers! 😀🥤

Ir
Review №9

Barista was rushing the orders, also not making them in the order they came. Screwed up my coffee and another employee had to make it. Starbucks has lowered their standards lately as this is not the first time my coffee was made incorrectly.

Cl
Review №10

Quick and efficient but a little pricey. Highly recommended though!

Ch
Review №11

They always blend my Frappuccinos with love. I love it herr

Ra
Review №12

Great place to buy all types of coffee.

M
Review №13

I ordered a hot shot of blonde espresso I received warm most cold translucent water.The amount was so small it didnt qualify for a sip ....... ugh

je
Review №14

Very nice staff, go out of there way to please you, no issues, ever.

Yo
Review №15

Waited 15 mins for 4 drinks. Horrible customer service, staff talking, ignoring customers and rude. Better off going to East meadow about a mile away. Stay away from this one.

St
Review №16

Insanely long wait time - poor customer service

El
Review №17

Great location! Good service; Staff is always friendly and upbeat! Drinks are always on point! ☺️

D
Review №18

The coffee is great but customer service sucks and they still are locking the bathrooms.

Ri
Review №19

Bought a Carmel ribbon crunch. There was no crunch. That most of the reason why I buy it. I am still kind of upset.

Ja
Review №20

Great experience barista listens to ur order

Sh
Review №21

Busy location but the staff is fast and experienced. Great drinks

Jo
Review №22

They cant seem to get the hang of a dry cappuccino

Be
Review №23

Hot coffee always nothing special.

Ag
Review №24

Great location, friendly staff. Fast and on point. Very accommodating.

An
Review №25

Drink was fresh, however the cost is high.

Ga
Review №26

Service was fast and food was great

PD
Review №27

Always a great experience for me.!!

Ce
Review №28

Was on the phone with Kailyn (hopefully I didn’t butcher it) She was very sweet and super helpful. Honesty extremely refreshing to have such a smiley and nice working in the food industry

An
Review №29

Quick pickup and Barista helped with mobile order for speedier process in future

Jo
Review №30

Allways great.make sure to cross out the empty tip column on your reciept

Am
Review №31

Starbuck is our own corner for intelligent people to gather among friends alike to enjoy themselves among themselves 😊

Jo
Review №32

The service was quick and the people were nice.

Sh
Review №33

Great coffee shop

Mo
Review №34

Excellent customer service, well.managment,the crew is very polite,love it

ri
Review №35

Starbucks is my go to coffee and small snack place whenever i am out of town.I like the doppio macchiato, also the sou vide egg bites.

Ph
Review №36

Daughter loves their products, Dragon fruit and Berry refresher.

L
Review №37

Great staff, on point coffee

Sh
Review №38

Very nice store

Ch
Review №39

Very nice

MO
Review №40

My coffee was not given to me in the sequence of orders (people we Behind me yet got their coffee first),The lid didn’t close as the cop was damagedNot good customer service

Ca
Review №41

Nice atmosphere

Jo
Review №42

Typical Starbucks but tight parking lot with no drive thru

So
Review №43

Great store!

El
Review №44

Staff was so nice. They even recommend yummy drinks

Al
Review №45

It’s very nice ! Although sometimes they mix up ur order the staff are really good they just can be a little more friendly but overall it’s nice

Or
Review №46

I always enjoy coming to this Starbucks location. It has served as a great backdrop to many creative moments over the years; My graduate thesis, my first self-published book, developing my business and writing my poetry. Great music, cool vibes and who doesnt love Ms. Anna. :-)

An
Review №47

No parking very little places to sit. Whats the good of a coffee shop if you cant find a spot to sit? Invest in more space or tables

Ju
Review №48

My wife loves there me not so much

Mo
Review №49

I love it

Va
Review №50

Every drink is delicious

Ro
Review №51

Well kept very clean.

Jo
Review №52

The store is clean. The staff is extremely friendly. I come here almost every morning and they are always incredibly accommodating and nice.

Er
Review №53

Nice staff good location. Easy to see right off of Hempstead Turnpike. Plenty of parking and a wheel chair accessible entrance. Reasonably priced. Public Restrooms. Clean facilities. We will definitely be going back.

SY
Review №54

GREAT COFFEE!!!!!My Husband and My😍 Jenny FamaglettiLoved to Visit StarbucksWE miss HER!! R.I.P JENNY🤗

Er
Review №55

Its Starbucks so 5 states for my coffee... but 3 stars for how they manage online orders and have people standing in the store waiting for orders that are sitting prepared in the pick up area.

Ca
Review №56

The workers at this Starbucks are always super sweet and work efficiently. Coming here is always a pleasant experience 10/10

Be
Review №57

Good food. Wish they had more savory stuff. Love the dragon fruit mango tea

TI
Review №58

Starbucks is always nice

Vi
Review №59

Wide selection of different kind of coffee styles, something like that.

No
Review №60

Its ok. But if you want to be awake they prepare literally tint to keep your nerves all there for 24 hours

Br
Review №61

Order was prepared quickly and correctly. The employees were good just could be a little friendlier

ed
Review №62

What can it say I love Starbucks and theyre also good to their employees

No
Review №63

Great service. Always tip since the baristas are moving at 200 miles per hour and always make the orders right. Very clean place.

Co
Review №64

Place is nice and casual, although they get your order wrong sometimes.

Jo
Review №65

Loved it

Yo
Review №66

I spend around 40$ in Starbucks weeklyToday in this store i dropped my cafe inside store by accident .I request another cafe girls ask me you need other cafe i said yes please.She said is 2.66$ i never ask for freeI paid for and done .This will be last cafe in StarbucksOne costumer lessI saw things happens like this they get it no charge as courtesy .

Pa
Review №67

Love my local Starbucks. Everyone is so sweet and they greet me by my name even when I preorder on the app.

Aa
Review №68

Go here every so often hoping for better results. This Starbucks location is poorly managed. Staff isnt very helpful to patrons they leave long lines and long waits. This is primarily because the staff is busy doing meaningless task instead of helping trim the lines. Examples stacking cups that are already pretty full, adding napkins to holders that arent empty, straws that arent depleted. Every time I go in to order the same thing some staff tell me they dont have it at that location( I know its not true) then the next day they miraculously have it. I would give better stars if this played had better managers that knew their jobs

Bl
Review №69

Always friendly and great customer service. When ordering ahead to pickup the items are always on time and ready.

Li
Review №70

I give 2 stars only because there is a male stuff who is actually nice. I saw the email about 50% off espresso so I went there and of course I expected there would be more people than usual but I wait there at least 20 minuets and I still haven’t get my drink and people got their drink after me. So I went there and I remember that lady in the front did not write my name on the cup. Worst experience and they still ask me to wait for nothing. Finally, there is another male worker nice enough to made my drink. At least he remembers I PAID!

Fe
Review №71

Great location ample parking, seating and great coffee.

Li
Review №72

It was cute and as cozy as a Starbuks in NY can be... Loved their blueberry muffin (And they offered to warm it)

Ve
Review №73

Love it, great tasting coffee just the way you want it...yummy

Ch
Review №74

Came in to take a leak.

an
Review №75

I went to Starbucks on 8/9/18 and I wasn’t happy with what I recieved . I explained to Doreen that I was unhappy with my previous order . She went over and beyond to make Sure I was taking care of . She could of just apologize and dismissed me, but she didn’t . She has amazing customer service skills and I was 100 percent pleased with her professionalism.

Ma
Review №76

Not too good bad drink bad service

Wa
Review №77

They are fast and accurate. The staff are always cordial and the bathroom is always clean. Id stop by here anytime.

Gi
Review №78

Manager on Saturdays is nice; keeps the place running smooth and customers happy. Clientele is mostly the free WiFi set. Watch where you park... cops ticket😞

An
Review №79

Coffee tastes burnt. But ok if you want a variety of types of coffee and lattes. Customer service is good.

Rf
Review №80

Nice place to have a coffee

Em
Review №81

Always have my favorite coffee, and customer service is great.

th
Review №82

Excellent service

Ja
Review №83

Fast and a Starbucks not much else. If you like Starbucks you will like it if not then why are you looking at a Starbucks!

Be
Review №84

Horrible experience! Laura the Manager is absolutely disrespectful. I called in reference to their pink drink and she answered the phone. She disregarded my question about the price and told me that if I needed to ask about a price of the drink I shouldnt be buying starbucks. We all know she is implying I cant afford it and on top of that, she hung up on me. How do you call yourself a manager and treat others so poorly? I went to the store and sure enough she was there and pretended it wasnt her. She blamed it on the other workers and stated how they just trained their employees on customer service. Clearly someone needed to pay closer attention during that training session. Laura, I hope your reading this and hopefully you learn a thing or two on how to treat others. On top of that, she is a bigot. She treated the other hispanic worker poorly and pointed out her race numerous of times. Youll be hearing from me tomorrow.

El
Review №85

The coffee was good but I guess I wasnt special enough to have my name asked... kind of dissapointed! 11/9/17 at 9:50 AM.

El
Review №86

Slower than slow, poor service

Ta
Review №87

I just miss my green raspberry frosted tea

RA
Review №88

Good

Mi
Review №89

Just your average Starbucks. Never had a problem here.

St
Review №90

Fantastic

Fa
Review №91

Excellent always !! The staff members are very much welcoming and fast service . I go often there and everytime I enjoy the reall tasty coffee .simply awesome 👍😍

Ni
Review №92

The best team I love this place, this the only Starbucks I go they take care of me everytime I go and I get my Coffe the way I like

Yo
Review №93

It was ok just that the wait was to long. When finally got to drink my ice coffee it wasnt made right. I couldnt come back in bcuz it took so long the 1st tme. I was late getting back to work!😡

Mi
Review №94

Fast service, nice staff

Al
Review №95

Great drinks, friendly staff. Would definitely recommend!

Au
Review №96

I love the Pink drink!

Sh
Review №97

Great place to grab coffee on the go to work. Usually clean. Hit or miss on how crowded it is, near Hofstra so it can get pretty packed!

to
Review №98

Great service always lets go lslanders

S
Review №99

Staff is friendly and helpful. Place is clean and enjoyable to catch up on school work before heading to class!

No
Review №100

I go here everyday and let me just say that Starbucks is so amazing that is top tier

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1228 Hempstead Turnpike, Uniondale, NY 11553, United States
  • Site:https://starbucks.com/store-locator/store/13478/
  • Phone:+1 516-565-9886
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Happy Family678 Jerusalem Ave, Uniondale, NY 11553, United States