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Mike Kelly Toyota Of Uniontown
1 Mary Jane Wood Dr, Uniontown, PA 15401, United States
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Mike Kelly Toyota Of Uniontown
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Bu
Review №1

This is the paper Mike Kelly Toyota handed me, after they said they went over the truck, second picture is what my sensors read soon as I got in the truck. My sensors are correct. Straight lied. This isn’t the only problem I had with this place, it’s just the only problem I have proof of. This place is very expensive and they could care less about their customers, just the money.

Ma
Review №2

Just got my wife a 2021 4Runner Jim Jones my salesmen was great and even the finance guy was great to deal with. I analyzed the sales contract and everything was straight. No hidden fees or pressure to buy extras. Will be back if we decided to get another new vehicle. 👍🏽

Li
Review №3

I absolutely can not say enough about my experiences at Mike Kelly Toyota in Uniontown! My purchase was seamless and amazing. My salesman, Hayden Connor, was super knowledgeable and I highly recommend him. The finance manager was friendly and made signing enjoyable and quick. Today, three months after my purchase, I went in for my tire rotation. The service department was also amazing! I got to say hi to Connor who recognized me and honestly I feel like it is true that I could approach him with any questions I have about my car, the purchase process of wanting to make a change. Luke Kim may be the reason I came, but his team is a huge reason I’ll be back! 10/10 wonderful experience…would definitely go to Uniontown for all of my Morgantown Toyota needs!

Me
Review №4

We had a wonderful experience at Mike Kelly Toyota. We purchased a used Honda Passport and the process was a breeze. I would highly recommend Hayden Connor for your next purchase. There was no pressure to buy and he worked with us to get to where we wanted to be with the price. He was very knowledgeable and extremely patient with all of our questions. The purchasing process was also a breeze with the help of Russell in the finance department. All questions were answered and the process went well with out any issues. If you want a no pressure experience I highly recommend you make your next purchase at Mike Kelly Toyota.

Ca
Review №5

Super easy to work with! Ross helped me out and he was great, he was very professional and polite! I’m happy about my first car buying experience here

L3
Review №6

I took my Tacoma in for a recall for them to inspect and either undercoat or replace the frame. The technician said my truck was done the next day and had me sign saying that work was completed without me even getting to inspect what they’ve done. They explained that they sprayed “inside the frame” for anti corrosion. They did absolutely nothing to the truck. And they didn’t spray inside the frame or anything at all. They are crooks. I took my truck there for AC repair and paid almost $200 for them to put a vac on it and charge it. I was told it was blowing cold air and was fine. Yesterday it was almost 80 degrees and I had the AC on full blast and I had to roll my windows down. They are lying thieving crooks and you shouldNever give them your business.

Ka
Review №7

My 18 Highlander was having issues with brakes and since I was in this area, figured Id get the work done at Mike Kelly Toyota. Overall, had an excellent experience from start to finish. Jeff in service was professional, knowledgeable and friendly. He explained everything in great detail in terms of what went wrong with the brake pads and rotors and all the work they did to correct the problem. Pricing was also very reasonable. Will go here again.

Je
Review №8

Uper easy to work with! Ross helped me out and he was great, he was very professional and polite! I’m happy about my car buying experience here..I love my new 2018 chevy exinox

Jo
Review №9

Awsome experience. Just recently took delivery of my 2021 tacoma. Due to the current vehicle shortage I had to wait for it but it was definitely worth the wait. I highly recommend Bruce Kendrick he took care of me every step of the way. 10/10 would buy from him any day of the week.

Da
Review №10

With most dealerships having shortages it has been some difficult shopping, but Bruce at Mike Kelly Toyota took care of me. Overall experience of buying a Avalon Hybrid Limited was great. A great car and a great value for all the quality and features. Discussion about the cars features and the pricing was performed professionally and in a timely manner.

Lo
Review №11

Went in just to look around mostly for a newer rav4. Ha the typical sales pitch told me my trade in would be worth what I wanted and brought a 2018 rav4 limited out. Was a little out of my maximum budget I gave myself for monthly payments. I asked the actual price and refused to tell me. They brought out a 2018 dodge journey with low miles and gave me a fair monthly price however still refused to tell me the actual price. Well me knowing they were around 22k new I figured why not the misses loved the 3rd row seat for the kiddos. After driving home I got to thinking abd whipped put my papers I was baffled they were charging 21500 for this car yet there site had it 2500 cheaper. Also the rav4 they showed for only like 50 more bucks a month had every bell and whistle while this was a basic journey. I also noticed it was a 2.4l and not the 6 cylinder awd I was told. My fault on that as I should of honestly doubled check. All in all it was a ok experience not a horrible one just seemed like they hiked the prices up and refusing to tell me the prices seemed a little shady. With that being said that is why I gave 3 stars. Not great but not a horrible experience just mediocre. Wish they were a little more truthful though

Ni
Review №12

Complete incompetence. Ive been getting letters for months about a very important airbag recall that needed repaired. I was finally able to set up an appointment and when I got there I am told that they didnt have the necessary part for the repair. How did they NOT know they didnt have it before I showed up at an appointment they booked and pestered about? I had to arrange child care and I had to borrow another vehicle after being told the repair took 3+ hours and they wouldnt honor the rental cars advertised with the letters due to covid. Very unhappy and would not recommend this place to anyone. What a joke and waste of time.

Ch
Review №13

Purchased a brand new 2021 Toyota Tundra TRD Pro in April. 126 miles and 5 days later the check engine light came on. Yes, the vehicle is under warranty and yes, Toyota was obligated to fix the problem. However, with a $56,000 price tag I expected that the dealership and Toyota would go above and beyond to rectify the issue. This simply is not the case.I opted to take the vehicle to a dealership closer to my house for service mainly to avoid driving an hour. After several hours, the service department was unable to identify the problem and suggested that it may have been a loose gas cap. They reset the notification and said to call if it happened again. Two days later it did.I contacted Uniontown Toyota and asked if they would simply buy the truck back and I would move on. No worries. After several days of back and forth, they offered me $49,100 for a truck with less than 300 miles on it. Thats a $6,900 loss for me (excluding taxes and fees) and they would have made money on the initial sale and the resale. They sell a faulty product, I lose, they make money twice!So I decide to take it back to the service department and give them another chance to fix it. 5 Days later, they cannot identify the problem but claimed that it passed 7 tests without failure. No problem identified but its miraculously fixed. Notification reset, call if it happens again.Fast forward 2 months, I feel good, no issues, installed a Retrax bed cover, tinted the front windows, Ceramic coated the paint......check engine light comes back!!!!Toyotas response, sorry youre having issues, take more time out of your life, bring the $56,000 lemon 🍋 back to the service department, we will try to fix it, no promises.Keep this in mind before you buy a new Toyota. Keep this in mind before you deal with Uniontown Toyota in particular. I would avoid both!!!

Ni
Review №14

I had a perfect buying experience at Mike Kelly Toyota. Matt Guess was my salesman and he found me the perfect car. He was so helpful with the whole process. He continues to be helpful if I have questions about my car and maintenance. I would recommend him to anyone looking to purchase a new or used car. Toyota is the best in my opinion. Great job to the entire staff at Mike Kelly Toyota!!!

Ca
Review №15

My family’s experience there was the best experience I have ever had! The guys there (Conner especially) went above and beyond to take care of my family! It was such an awesome feeling knowing right off the bat you are taken care of with them! Highly recommend!!!

Na
Review №16

The service was great the people that were great a young man by the name of Derek help me came out and explained everything very very good thank you keep up the good work!

Ja
Review №17

Tire rotation. They washed it off. Good to go!

Ni
Review №18

Awesome experience and a great deal! I will definitely be buying all of my cars here going forward!

Jo
Review №19

I highly recommend Bruce Kendrick. Great person to talk with, helps you out with whatever he can. If you are looking for a Toyota talk to this man here, hell get you the best price possible.

Ra
Review №20

My family and I had a wonderful experience, much better than we expected. The staff is very fun and friendly. Sam helped us and we appreciated her taking her time to answer our questions honestly and help us find the best deal!Large selection of vehicles & great prices.Comfortable waiting areas, wheelchair accessible entrance & small kids area with some toys.

Ha
Review №21

Had a fantastic experience at this Toyota with Bruce Kendrick! As a first time car buyer he made the experience easy and will get you the best deal possible. Highly recommend anyone looking for a Toyota in the area to go to him.

Ro
Review №22

Great Dealership! Ask For Ross! He is simply the best salesman they have ever had! I wish they would appreciate him more! He definitely deserves a raise, promotion and possibly a statue erected in his honor!Please give him the credit he deserves.

In
Review №23

The employees were very professional and friendly when I brung my truck in to under go a recall for my 2001 Toyota Tundra SR5. The frame was in pretty good condition for its age with very little surface rust. So they had applied a coating to preserve the frames condition along with replacing fuel and brake lines. The service department had my truck in and out of there within 3 to 4 business days. I would recommend this dealership to anyone looking for a nice Toyota vehicle and with a large inventory, there is always something to look at. Thank you Toyota for the memories made and for the memories soon to come.

Jo
Review №24

I went in with a budget and Bruce and the boys in finance fought tooth and nail to get me the car I wanted in the budget I had lain out in no more than three hours. It was the best and most expeditious experience I’ve ever had with a dealer. I have every intention of returning and recommending to friends and family.

Th
Review №25

Very friendly and courteous service advisor. Explained what was to be done and approximately how long it would take. And all was completed ahead of time.

As
Review №26

I had a wonderful experience with my salesman Hayden Connor. He made the car buying process painless and quick! I am so happy with my RAV4 and will be returning to see Hayden at Mike Kelly Toyota when it is time for a new one!

Ke
Review №27

Hayden Connor is a terrific salesperson, who was quick to respond via email and text, happy to answer any questions, attentive to our needs during our visit to the dealership, great with follow up and all around pleasant during every step.

Da
Review №28

Relaxed, no pressure, reasonable price, good deal. Fast and easy.

Ma
Review №29

Matt Guess was awesome in my search for a new Toyota RAV4! He listened to what I was looking for and found the exact RAV for me! Matt did not try to “sell” me a car like most car salesman, he found the car that we discussed and made this car buying experience smooth and easy. I highly recommend Matt if you are looking to buy a car.

Je
Review №30

My husband and I purchased a Toyota Tacoma from Hayden Connor at Mike Kelly Toyota. Hayden was very knowledgeable and answered all of our questions about the Tacoma. He was friendly and patient during the purchase. He continues to help us with questions about the vehicle. I would definitely purchase another vehicle from Hayden!

Li
Review №31

There sales man really. Help u to get want u like ask for Ross very help full..,

To
Review №32

Working with Roy was a great pleasure. It made the buying process great, no pressure. Update after taking delivery of the car I noticed acid rain spots in the paint. I told Roy and he made arrangements to get them fixed. They could not get them all done in one day so I had to bring it back the following week. I went to pick the car up and the dealership lock the keys in it. Rather than have them use a lock out tool I told them I will go back home and get the second set of keys. Brought the car back the following week and they were shut down for Covid-19 . Came back the following week Brandon told Roy to call me to set up a time. One month went by and no call. Stop by left a message with the receptionist still no call back. Finally seen Roy on the lot and ask why he never called me. He told me that Brandon told him to put me off. I asked why and he said you need to talk to him . I told him that I was able to get my car financed at a 3% lower interest rate than there finance department got me and saved $30.00 a month on my payment. In the end this dealership maybe only 4 miles away but I will not go back or recommend it to anyone else.

Fr
Review №33

I bought a Toyota Tundra, Hayden Conner was my salesman and he did an excellent job. He is very thorough and the process was done very quickly. This is my 3rd vehicle that I bought through Hayden and Ill continue to return to Mike Kelly Toyota.

Ma
Review №34

We were looking to get rid of the bigger suv we had and into something a little smaller. Ross torres took care of literally everything for us. It was a painless experience and they stayed after the time they were supposed to close to get everything done!

CH
Review №35

Hayden, thank you so much for your help! I love my new truck!! :) youre the best! I will never go to anyone else for my purchases!

Ti
Review №36

Quick and easy. Highly recommend. We told them what we wanted and they made it happen. Ross is the man. Thanks again

Ha
Review №37

Came in to buy a car that was listed online for $37,000 drove over an hour to find out that they false advertise and tried to charge us $39,000. Told us it was a mistake on their website and wouldn’t honor the advertised price. I don’t recommend going here, shop anywhere else! If I could give zero stars I would.

Jo
Review №38

I purchased a new 2019 Toyota CH-R from Alex Cable at Mike Kelly Toyota and I could never recommend that salesperson enough! I drove from over 1 hour away so I could purchase my vehicle specifically from Alex! Not only did Alex go above and beyond to make sure I got everything I wanted out of the vehicle but he was able to get my payments where I wanted them to be for the timeframe I wanted in my loan! He got me a killer trade in amount for the vehicle I had at the time, and it’s been a little over 1 year since I purchased my CH-R and I haven’t had 1 issue with my vehicle! If it wasn’t for Alex I couldn’t imagine what I’d be driving right now! If I ever decide to purchase another vehicle it’ll only be through Alex Cable hands down! 100/10

Ti
Review №39

I came into the service department for a check engine light on my Buick Enclave and even though it wasnt a Toyota vehicle they took care of it and no more problems. Thank you so much

Jo
Review №40

I’ve have bought 2 cars from here Ross was great really help me out both times I will definitely go back to see Ross every time I need a new car

Kr
Review №41

Awesome dealership, every sales man here is so helpful and knowledgeable of what they’re doing! I would highly recommend anyone to Mike Kelly Toyota if you’re in the market for a new car!

Pa
Review №42

Bought a Toyota Corolla from Matt Guess. Very knowledgeable and helped secure a great deal for a first time buyer. Thanks Matt

Fr
Review №43

Got my 2nd Toyota Camry Hybrid XLE today! Great service and dealers!

Gr
Review №44

Quick, easy service with toyota care. Ross t made tacoma dreams come true. I wish I could remember the finance guys name when I bought my truck. He had a bad attitude. He nearly ruined my experience. Thank goodness for Ross T and his people skills compensating for the other guys bad attitude

Ca
Review №45

Ignoring staff and they try to take most amount of money out of your pocket as they can. Not a respectful person.

Mi
Review №46

I knew exactly what kind of car I wanted and the price range I wanted to stay around with no rush. I went in and told Hayden Connor what I was looking for and he found me a car the next day! It’s been nothing but great experiences and I’ll be sure to be a returning customer! 🚙

To
Review №47

Alex C. was a pleasure to work with. Great service by him and Luke Kim at Mike Kelly Toyota! Recommended!

Ka
Review №48

Ross Torres is the best car salesman around! Very happy with my experience! Highly recommended!!

GE
Review №49

Alex Cable is the Saleman for me! He is very knowledgeable and even rushes to get the door for you! Great custimer service and courtesy. This young man doesnt fit the sleezy salesman stereotype. Only buy from him if you want a guaranteed great experience.

Li
Review №50

I purchased a vehicle from Ross Torres! He was extremely entertaining, understanding, and helpful in our experience. I would highly recommend them for a NEW vehicle experience.

su
Review №51

The salesman, Bruce, was very helpful and knowledgeable!

Be
Review №52

I had a great experience with Mike Kelly Toyota. Out of any of the experiences I’ve had with a salesperson in my life, this was hands down the best experience. Kevin Bane was who I worked with. He was very courteous and never pressured me into buying the vehicle. He was patient and went above and beyond my expectations. He was well aware of what I wanted and respected my decision. He never tried to sway my decision in any way shape or form to make a sale and I think that’s something EVERYONE respects when it comes to sales.The truck I purchased was previously owned by someone who works at the dealer. The spare key was missing and there’s no guarantee you’ll get a spare with a used vehicle. After inquiring about another key, Kevin offered me a discount on another spare key. But in the interim of finding out what the discount was going to be he asked the previous owner if he could look for the key. The previous owner actually found the key and Kevin mailed it to me.If you’re looking for a salesperson to deal with, I highly recommend Kevin Bane.Thank you for a great experience.

Ch
Review №53

Professionalism and respect is what I get from them

Ro
Review №54

My daughters Yaris had battery light come on on her way home from a trip to Pittsburg back to Lexington, KY. Mike Kelly service dept went above and beyond staying after hours to check her car and get her back on the road again and home safely. Many thanks to folks at the service dept who helped us this past Saturday!!!

Ki
Review №55

We bought a car for my son today and it was an excellent experience ! Everyone was very helpful especially Ross!

jo
Review №56

I own a 2012 toyota tacoma trd sport 4x4 . i have 192,000 on it.ive kept the maintenance up on it since day one.it still runs and drives the same as when it was new.its been the best trouble free vehicle ive ever owned .recently i received two recalls on it .called cj the service manager at mike kelly and they were awesome .they took care of recalls did them great in just a couple days and i was impressed.i fully recommend them to anyone. thanks again mike kelly and keep on impressing.

Li
Review №57

Hayden Connor is the guy to go to for any of your car purchases! He makes sure you get exactly what you are looking for! Wouldn’t want to go to anyone else!

JO
Review №58

If your interest in a vehicle, go to Hayden Connor! He will help you find whatever you are looking for!!

Za
Review №59

Im usually a subaru guy. Have had many subarus in the past and never thought I would make the switch. After just coming to see and give a chance, these guys here treated me well and gave me the opportunity to purchase the best vehicle I have ever owned at a lower cost than I could find anywhere within 50 miles of my residence. Although it did take a little longer than expected to get the process finalized, they spent that little extra time getting my vehicle ready for me and gave it to me spotless. Even gave me a free hat. Anyone looking to purchase a vehicle, I would recommend this toyota dealership. Worth the 50 minute drive for sure.

Ra
Review №60

Alex is very knowledgeable and takes care of all of his customer’s needs!

ke
Review №61

The parts department and the sales department have NO idea what is going on. Do not recommend. Goto toyota of greensburg. Saved me almost $400 in installing my remote start....

Ha
Review №62

This Dealership should be called Ross Torres Toyota he is truly the GOAT.

Da
Review №63

Bruce was very service-oriented and worked beyond my expectations to get us the car we wanted at a great price.

Ro
Review №64

Id give 0 stars if I could. They were perfectly fine selling us a car that needed $2000 worth of work before it was even safe to drive. Not going again. Do not recommend.

An
Review №65

Russ Goff provided an excellent knowledge base and comprehensive customer service skills. Provided a painless car buying experience for both my mothers Jeep and my Toyota. Highly recommend!

Mi
Review №66

Our salesman was Kevin. He made this a great car buying experience. Very personable and attended promptly to our questions and requests. Excellent pricing with manager Brady and speedy service from Russ in finance. Will definitely buy here again. Excellent!

Mi
Review №67

I Contacted the main Toyota customer service about the ac blowing mold from our Toyota Camry. They told us to contact the dealership where we bought it, so we contacted Mike Kelly’s Toyota. We were charged $160 to just look at the car even though they did nothing to resolve the issue. I Recontacted the main Toyota again to let them know nothing was done to fix the problem, so they sent Mike Kelly a request for refund. We’ve heard nothing back from Mike Kelly Toyota. This tells me how important we are as a customer. We will be purchasing another new car soon and was planning on getting it from Mike Kelly but why patronize a place that won’t take care of its customers.Update1 : it’s been a week since the main Toyota contacted mike Kelly Toyota. No call back from them. Guess that means no reruns for doing nothing.There’s a note below saying to call them but no extension number is given. Resolving this is a nightmare.Update 2: I contacted and spoke with the General Manager. Nice Guy, but could not work out a refund for just looking at car. Poor business decision, as we will not be purchasing our upcoming car from Mike Kelly’s. Need a place that takes care of its customers.

Ta
Review №68

Everyone at Mike Kellys are friendly and very helpful. Thanks for making my experience great.

Ha
Review №69

Great dealership all around! Definitely recommend!

Ja
Review №70

Very friendly. Ross was the greatest! Ask for him if you are looking for a new or used vehicle! Very efficient and painless shopping experience. I will return for my next purchase as well.

Ka
Review №71

Kevin went above and beyond to help me find the right truck for my needs. He took safety measures for covid-19 very seriously which made me feel a lot more comfortable with the process. The whole buying process was made very simple and stress free.

Ta
Review №72

Hayden is the best salesman around. He takes his time with making sure you love what you are buying and doesn’t make you feel overwhelmed or pressured. He is very good at what he does. I highly recommend going to see him for your next purchase!

Cr
Review №73

Mike Kelly Toyota is the best dealership Ive ever visited. Everyone is so friendly, the service department is always honest and willing to help out with whatever they possibly can. Knowledgable too, would highly recommend to anybody.

Da
Review №74

Very nice, polite people. The sales manager came out and spoke to me about the deal to make me more comfortable about my decision. Clean area inside and out. Would definitely recommend them to anyone wanting a vehicle!

Ja
Review №75

Excellent car buying experience.. Started off in the morning with a text from Connor because of my online interest in a 2019 4runner they had.. Left him know I would be stopping by after work around 5 to look at it.. By 7 that evening I had traded in my 2016 4runner and was driving off with a brand new 2019 4runner. Connor was outstanding and the gentleman from finance which I apologize that I cant remember his name was phenomenal at what his does also.. But anyways if you are looking to buy a Toyota in southwestern PA.. Mike Kelly Toyota of Uniontown is the place to shop.. Just ask for Connor!!! 10 outta 10

Sa
Review №76

Recently bought a used truck from Mike Kelly Toyota. We had filled out a request online and Connor reached out to us almost immediately. This was hands down the best car buying experience we have ever had. Connor had the truck ready for us to test drive when we arrived. It was the easiest and best experience ever! 10/10 recommend

Va
Review №77

Was extremely disappointed that employees who waiting on customers are not required to wear masks. I specifically asked the cashier if she was going to put a mask on to which she replied nope you can stand as far away from me as you want. Will think twice about going back for service for a while. Follow-up: Uniontown Toyota called me and apologized for my experience. Appreciate the fact that they took my concerns seriously.

La
Review №78

Mike Kelly Toyota has always been a great place for me to purchase my vehicles. Connor is always the sales representative I request because he will go above and beyond to make sure you are happy with your purchase/ experience. Ive recommended many friends/ family members to go see Connor and they are always very pleased with how he puts in the effort to make sure you get what you want. If youre in the market for a car, go see Connor; @ Mike Kelly Toyota!

Ri
Review №79

Very fast and thorough.

Ma
Review №80

Hayden Conners is a very polite sales person

Re
Review №81

Mike Kelly Toyota always tries to make you as comfortable as possible while you wait for your vehicle. With coffee, a latte, tea or hot chocolate a long with donuts or fresh fruit in the waiting area. Thanks Toyota!

Ke
Review №82

Mike Kelly Toyota is exceptional. Ross Torres is a pleasant and dedicated individual. I bought my second car from Mike Kelly and Ross helped me buy both vehicles. I told him what I needed and where I needed to be and he kept working at the deal to get me what I wanted. Thank you so much for another great car and deal!!!

MP
Review №83

I have and always will be a fan of Toyota. The local dealerships and their perspective service depts....not so much. I left a Mgtn and Fmt Toyota service dept because they tried several times to overcharge me for services, they lied to me, and that I will not tolerate! So I thought I’d give Uniontown Toyota a try....they are just like the others! Leaking TPMS valve stem I found was fixed today by my locally-owned private garage with an $8 OEM valve stem repair kit for $16 labor. Yesterday Mike Kelly’s mechanic said the entire TPMS stem needed replaced.....$225 + tax! Thank God I’m smarter than they thought I was. Well, I guess no dealer can be trusted! Won’t go back, they had their attempt at gaining my trust! Thank you Ethan at Bruceton Auto! Sad there’s no honesty anymore.-murikanvet74

Ro
Review №84

Update, I am Robs dad, after our terrible experience at Mike Kelly I called Brenden Kelley to tell him of our experience. Two days later was called from the dealerships general manager. He apologized for the bad finance person and said he would try to see if they could fix or help with the fix of the car, was supposed to call me back, its been 3 weeks and no call. We bought another car, do not recommend Mike Kelly for anything but dissappointment

Ka
Review №85

Great experience! Ask for Amanda!! Shes super nice, very knowledgeable and was wonderful to work with. Brandon the sales manager worked with my husband and I to get us into the vehicle we wanted. And Ralph in finance was great and made the paperwork go smooth and fast! Thanks again Amanda for a wonderful car buying experience!

Da
Review №86

I had a great experience having my vehicle serviced at Mike Kelly Toyota. The service department had my vehicle done and washed in a timely manner.

BG
Review №87

Connor was our sales associate. We had a great experience he went above and beyond for us. Would definitely do business with him again!

Ja
Review №88

Great place to buy a truck car or SUV ..new or used come here were they dont try to rip you off and give you the best deal

Ca
Review №89

In the past year and a half my family bought 3 vehicles from this dealership when it was under Mike Wood Toyota. We had wonderful experiences in both the sales and service areas, definitely 5 star service. Well have things changed! Customer service was something that would have kept us coming back. Not anymore! The service is horrible! It is obvious that the services reps there now are not well educated with the Toyota line. It appears that customer service is not a priority anymore. The person I talked to was obviously clueless! I tried to call them today to cancel my appointment because when I came home I was able to identify the problem I was having and take care of it my self. I tried to call the service department to cancel my appointment. After 15 rings on the main number and no answer I hung up. Called back and got an answer after the first ring but was transferred to service and sat and waited, waited, and waited! I hung up. I guess they will figure out I am not coming when I don’t show up, or will they? What a disappointment this dealership has become. Will have to locate a dealership more in line with the way this one was when Mike Wood had it!

Re
Review №90

Alex Cable excellent salesman!

Ta
Review №91

Terrific experience! Connor and Larry were able to make my dream a reality on THE car I wanted at the deal I needed when other dealerships simply came up short for one reason or another. They took the time to answer all of our questions making us 100% comfortable with their products and leasing program. Definitely worth the trip to Uniontown to see Mike Woods team if youre interested in a Toyota!

Ta
Review №92

I will definitely send everyone I know here! Their staff is amazing. Everyone was very friendly and willing to work with my budget while still getting a new car. You won’t regret buying there !!

Do
Review №93

Thank you Mike Wood and thank you John Adams for the great experience with purchasing our new Sequoia.Nothing could have been easier and smoother. Everyone was exceptionally nice and informative.And of course we love our new Toyota. Nothing like them for sure!

Mi
Review №94

Working with Mike Kelly was a great experience. I worked with Ross and he was super helpful, quick to respond and answering all the questions I had. Really went above and beyond. Thanks Ross T!

Be
Review №95

Service writer named C.J. was very outgoing and friendly. And although I was getting a free state inspection, the dealership also washed my Camry for me at no charge. Self check-in at kiosk was also quick & easy.

Je
Review №96

I bought a used car from them a year ago. They were pretty friendly, pushy ( which is fine for the business they do).. however, car was not ready for viewing/purchasing: it had bugs in it, it wad dirty, it had a strong odor inside.. therefore, I had to come back next time to pick up the car .. giving them time to clean it and make it ready to sell. By the way, they knew couple days ahead I am coming to check out that specific car.Also, once I came down to do car servicing one of their worked started talking to us trying to sell new car, even though we politely said we do not need any new car! .. in no time they were already letting us do a test drive and making a ridiculously low offer for my used car. Conversation with their sales person started by him saying ‘You can get a new car with the same monthly payment you ate doing for your old car’, I said ‘oh really.... i do not believe it’! Long story short, in couple minutes they were already giving me a payment plan trying to make me pay $450 instead of $250.. yeah! Definable the same .. and when I said ‘nope! This is not what you promised on first hand’ their manager said ‘ok we are not interested in your business’. Way too pushy trying to fool you around and make you pay as more as possible.I never came back to their place after this story, I do my car servicing in another place and I will buy my next car from another dealer.

As
Review №97

Mike Kelly Toyota is the only place I will go for service on my 2018 Toyota RAV4. The entire staff is friendly and courteous every time my vehicle is in for service. I will definitely purchase my next Toyota from Mike Kelly Toyota!

Je
Review №98

Had the best sales person in the world! Thanks for my new vehicle Ross Torres. I love my new vehicle! Thank you for being such a great, knowledgeable, caring and eager young gentleman. I hope you go far in life!

Ry
Review №99

Overall excellent experience. Our salesman Jim Jones was fantastic throughout the whole process. Highly recommended dealership.

Sp
Review №100

My Wife went to get our 2018 Toyota Prius Prime inspected here. Everything passed (including the tires) but they informed her that the tires were going to need replaced in the near future. Okay she says. Well all the sudden about 5 minutes later someone comes back out and says the tires are dry rotted and need replaced now, and it would cost $650.00 for all 4 tires.Really?The car is garage kept and only sees the sun when its out and is always kept clean. I got home from work and there is no sign of dry rot whatsoever.Seems to me they were trying to take advantage of the situation and my Wifes trust in people, something I lost a long time ago..... especially at stealerships.Wont be going back and we posted the same thing on our Facebook pages.

Information
43 Photos
100 Comments
3.8 Rating
  • Address:1 Mary Jane Wood Dr, Uniontown, PA 15401, United States
  • Site:http://mikekellytoyota.com/
  • Phone:+1 724-973-4295
Categories
  • Toyota dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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