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D & M Service Center
1029 Pat Booker Rd #1033, Universal City, TX 78148, United States
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D & M Service Center

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T
Review №1

Ive been here twice now. Both times, these guys have done excellent work and were very thorough, professional, friendly and knowledgeable. They actually listen, make sure you understand what they did and what you need (and dont need). Ive never had an auto service center tell me they didnt want to sell me something I didnt need, which is refreshing to say the least! I will be bringing my vehicles here as long as this shop is open. These guys need raises. Thanks for everything!

je
Review №2

The very best shop around! High quality work at an affordable price. I wont take my vehicles anywhere else.

Ma
Review №3

Had my A/C fixed on my truck here. The staff is extremely friendly, knowledgeable, and not the swindler type like many repair shops. Very reasonably priced too. Overall an awesome experience.

Mi
Review №4

I was reading the really nice comments a few customers documented on Facebook about D & M Service Center, and decided to schedule in an electrical issue I was having with my 2012 Chevrolet Impala, along with a synthetic lube, oil and filter change.The mechanics and office staff members of D & M Service Center are some of the most honest people I have observed in the auto service industry.My intentions are to be repeat customers with my Chevrolet Impala, as well as with my wifes Jeep Cherokee, on a regular basis.In closing, my grandfather once said, A great team of mechanics is never expensive---a great team of mechanics is priceless.

Me
Review №5

Theyve got great prices and theyre very very helpful! This is where I will be going from here on out when I cant fix the part myself!

li
Review №6

Very honest, fair, and Christian. Polite and CLEAN!!!

Am
Review №7

Absolutely excellent shop! I was nervous to take my car somewhere after another shop did me wrong. I couldnt be more thankful I took my car here. They took the time to have conversation, and really care about concerns and budget. Didnt push anything and simply gave me the facts. Johnny was really nice and went as far to bring in a part from the shop to show me exactly what they were referring to about repairs etc. I left the shop after getting an alignment with new information about what else is wrong, and time to save for my repair. They gave me knowledge, a sense of comfort, and reassurance. No other shop Ill take my car to after visiting D & M! I left the shop HAPPY! Where else do you leave an auto shop happy? Thanks so much for all you do, and thank you for taking pride in your work. Even fixed my blown out blinker for me so I can drive away in safety. Id give 10 stars if I could. As a woman, lots of places try to sell things to me etc. Not this shop. Treated with respect and kindness. Thank you!!

Da
Review №8

Stopped in for questions abt transmission. Discussed problem and suggested gov to see Mr Transmission on Austin Highway.

la
Review №9

The Team at D&M are of the finest quality, I had no heat in my truck, And as you know most of the time you need air conditioning in TexasWell to make a long story short we determined it was a bad heater core and if anyone knows about that you know it is a long and tedious job the complete Dashboard has to be removed No problem for the best mechanics on earth to take care of the situation not only did I recieve Prompt Courteous and Honest Service but they also repaired at a very fair price actually going on to make other repairs that they deemed necessary for my safety i will always use their Services and i thank them so much for everything they do. SIMPLY THE VERY BEST AND HIGHLY RECOMMEND THEIR SERVICES.......

Co
Review №10

I am very satisfied with the service I received here. This was the second place I brought my car for AC repair. The first place I went to (which had great reviews) was unable to diagnose the problem. They told me it would cost almost $1000 and they werent even sure it would fix the problem. Then I brought my car to D&M. No appointment was needed. I just dropped off my car and within a couple hours they had identified and fixed the problem, for a great price as well! Very happy to have a working AC now that the Texas heat is coming back. Thank you!

Ly
Review №11

Great guys great service

Br
Review №12

These guys are the best by far. They are always honest with me. Plus, twice they have helped fix my car when I have needed it in running order to visit my mother who has been back and forth in the hospital and been real sick over the past two years.

Ro
Review №13

Great service, they redid my front end

ch
Review №14

Fast and fair, hopefully i wont need to come back but i would without hesitation

Jo
Review №15

Took my Hyundai Sonata which had a horrible noise in the power steering. They have amazing customer service, they diagnosed the problem fast & fixed it. The price was very reasonable. I hope they become my mechanics of choice.

Je
Review №16

Jacob is outstanding. Been there for 5 years I an establishment that been in Universal City for over 40 years. I brought it in for a safety inspection and they took care of it without a hitch. This is a full service gas station that does everything! Been here since ‘62. There were issues with my car but Aaron, the manager, handled them all. I’d left for a few minutes to go to a breakfast place and he came over to give me an update on what was needed to be done. Wonderful service. I’ve been looking for a new auto-repair person and this shop has my business. Military friendly, affiliated with Johnny’s who been here for 40 years, family owned. Would not let me pay until all things were tested and working properly as I waited for a battery the car needed arrived. Pure word of mouth are their main source of advertising for business! Got my business!!

Ja
Review №17

Great mechanic. Very honest and trustworthy.

Ja
Review №18

John and the rest of the staff are amazing. Friendly and honest service.

I
Review №19

Trustworthy, honest, great customer service and attention to detail. They communicate different options and repairs to help you make the best decision. You can definitely count on them for your auto repairs big or small.

Yo
Review №20

Special thanks to D&M Service in Universal City, Texas. We were so happy with their great service, caring attitude, and help in this short-term contract that was so easy with prior online information and ability to schedule a truck that met our needs at great price. We then followed up by phone confirmation, and next morning arrived as they were opening. This worked great for us, and we know they have been in business many years with great ratings and positive feedback. We moved furniture from Boerne, Texas to San Antonio and Live Oak, Texas, then back to Universal City, all within their business hours. It was great we had option to drop off truck and keys securely after hours in case we needed 24 hours, but we were thrilled we finished loading and dropping off so quickly. Highly recommend D&M Service!

Kr
Review №21

Theyve taken care of my family and my car for a while now. There service is great and have great customer service. And beat competitors price most of the time! 10/10 would recommend.Only one con to this place and its that its parking lot is way to small and packed.

Su
Review №22

This is the only place I trust with my vehicle. They are up front and honest with their service recommendations. They will let you know what needs to be done first for safety, and to protect the engine and what they need to keep en eye on. They stand by their work and are an authorized AC Delco shop, warranting parts and labor for 2 years.

Ad
Review №23

On Monday morning I had my car towed to D&M and they were so supportive. I told them that my car wouldnt start and that my neighbor took me and my car battery to Auto Zone to get the battery checked. When Auto Zone rep told me the battery was fine, I thought it might be the starter that had went out. I told Darren and Paul that I think it might be the starter that went out. They confirmed it. I asked them if I could have the car back by Friday, it would be great. Darren told me they would have my car ready the same day. That was awesome! They even provided transportation to my house and picked me up when the vehicle was ready. These service technicians are phenomenal. They are all about customer service and go the extra mile to help satisfy the customer. I highly recommend D&M for all of your vehicle needs. Thank you D&M for your continued outstanding service! You folks rock!

Su
Review №24

My 2007 van has 190K miles on it and the ONLY times its needed to be serviced (replace radiator, brake job and valve cover gasket) have been in the past year and all three times Ive taken it to D & M. I was referred to them by another reputable mechanic in Universal City who didnt have time to replace my radiator in a hurry but said thats where hed take HIS vehicles if he needed to. I actually called them twice within 3 months to ask about the cost to replace the gasket, with the third time to book the actual appointment. That 3rd time, as soon as I said I was calling to book a valve cover gasket replacement, the gentleman on the phone asked, Susan? Ha ha--they remembered me! They gave me a courtesy ride home (and pick up) when the car was ready. Saved me $25 in Uber fees! I love this business because they are 100% trustworthy. When I had the brakes done, I told them if they found anything else needing to be done to just do it as trying to reach me at work (Im a teacher) can be difficult during the day. Theyve never tacked on unnecessary repairs and have just fixed what was essential. Like I said, my van heretofore had NEVER been in the shop, and I moved here just after it rolled over 100K miles. When I had the first major issue in 2015, I had no idea who I could trust. A friend had been a mechanic at Woodys Garage so I asked them first but they were booked solid and Richard there told me he trusted D & M. I recommend them HIGHLY!!

Ro
Review №25

Awesome customer service. Didnt give me the run-around. Even made other repairs and didnt charge me extra

Ca
Review №26

Amazing team of mechanics. They dont try to give you the run around most other shops do. Staff is extremely friendly and courteous. I have taken my vehicle to them for years and have never once had a problem. If you need a great mechanic, these are the guys for you!!

Cb
Review №27

Top notch place. Have been having work done with them for over a decade. High integrity, always fair pricing, and just good solid work and ethics across the board with these guys. This is the my mechanic kind of place that everyone hopes to find for their car care. Lots of places to choose from on PB road, but this is the one to go to.

Jo
Review №28

Taken my car several times and also had a motor replaced there. They are one of the best priced in town.

Ga
Review №29

Very friendly and always there to take care of me. Great people who are honest and fair.

Re
Review №30

This is a great place to get car/truck serviced. Mechanics are knowledgeable and very good at their jobs. I have been going to this shop for over 30 years and have never felt anything but confidence in my repairs.

gr
Review №31

Best mechanics in town and try their best to fix anything and everything. Best customer service ever.

We
Review №32

Great service as always

I
Review №33

. Overall it was a positive experience butIm giving them 4 stars with a caveat.They were nice and thorough, accurate and honest in one way but they need to be upfront about charging 59.90 for service fee and length of time it will take to diagnose vehicle. I had called my regular mechanics and they were backed up for a week. D&M was the only shop available. First manager said they were able to accept the car I thought they meant that. It was around 3pm when I got the car towed in there so understand it would not be until next day. Its 1 pm next day and not even a call. They did a full inspection of the car which I didnt know they did that at smaller shops. Finally around 3pm they called me that it looked like it was the fuel pump that had been replaced by CarMax a few months ago. He suggested I check with CarMax to see if the previous repairs were under warranty. I appreciate the service managers honesty (Darren) to mention that. Sure enough CarMax found out it was the fuel pump and its under warranty. D&M also found out in the full service inspection that the front breaks need servicing soon. That was a good thing to know.Like I said I think its a good practice to mention that a full inspection will be done and a fee charged

ow
Review №34

Beware of John Carol owner!!! Used these guys for rear main seal flex plate replacement, and oil pain seal, vehicle leaked oil after I got it back, within 100 miles crank bearings destroyed themselves in motor! The owner John was trying to charge me to fix their mistake!!!! Save yourself the headache stay away from these thieves!!!! Not even worth the one start!!!!

Br
Review №35

This is the best place for your car. The staff is trustworthy, honest and genuine in all that they do here.

An
Review №36

Great and fast service.

G
Review №37

Great service honest prices and friendliest team in town Darren and John!My regular service place now for all my vehicles its worth the 16 mile drive simply the best for service in town!

Ja
Review №38

I think this tat shop and employees are nothing more than awsome! They do great work and are exceptionally clean and very friendly!

Sh
Review №39

Honest people took care of me quick and was vary reasonable too bad i lost my eng. But gave me the right advice.

Gr
Review №40

Been using D & M Auto Service Center for 20+ years. Cars, trucks, RVs... they do it all and are honest. They may not be the cheapest place in town but if you want it fixed and need it to run correctly when you need it - go to D & M Auto Service. A+++ Rating

Da
Review №41

They were very helpful and kind, they explain everything so I knew what they were talking to me about

Ph
Review №42

These guys are honest and good people. I trust them to be straight and fair with me. They dont mind doing local pick up and drop off too.

Br
Review №43

Great service. They get it fixed with in 10 or 20 minutes max. Definitely recommend going there.

St
Review №44

Good, honest mechanics. Weve been having our cars serviced at D&M for about the past 5 years. They are reasonably priced, honest, and great at communicating. Theyll tell you what you can fix yourself; tell you your options if you have any; and they absolutely guarantee their work -- not just locally, but nationally. Theyve fixed four different Hondas, a Volvo, a 1977 El Camino and a Ford truck for us with equal satisfaction. You might find a cheaper mechanic, but none better. I highly recommend these guys!

Li
Review №45

Couldn’t have had a better experience! Extremely honest and upfront about costs, but more importantly they gave me options.

Jo
Review №46

These folks provide fantastic service at a decent price. I highly recommend them!

Ly
Review №47

Best people I only take my car here for 17 years, my kids too . I moved to Dallas for 3 years I will bring my car here for oil . The best

Ja
Review №48

Excellent, quality service & mechanics. Not overpriced, and they dont push repairs that arent needed.

Pa
Review №49

Service was excellent as usual. I had my oil changed and a state inspection done to our European autos.

Ma
Review №50

Amazing mechanics, amazing owner.... Very reasonable and kind d people.

Kr
Review №51

Replaced the gears to roll up my windows. On my van. I say windows because they had to do passenger side once and twice on drivers side. Always accomedating.

Pa
Review №52

What great service! Im so impressed that these guys will now be servicing my company vehicles.

Cr
Review №53

Staff are very polite and fast. Ive had inspections done and purchased a few boxes from them.

Ap
Review №54

Honest mechanics that will do the job quickly and within the amount they quote. I always take my car here for all its maintenance needs.

Ot
Review №55

They are honest, fast, and reliable. They even delivered my vehicle to me in town.

Gr
Review №56

Brandon thanks for the inspection. Your Awesome

Me
Review №57

They know what theyre doing.

Jo
Review №58

Been taking all my vehicles here for over 15 years. Absolutely the best auto shop I have ever been associated with!!!

Is
Review №59

Slowest service ever. Waited for 1 houre to get the uhaul.

Ka
Review №60

Always Very Respectful and knowledgeable

Ry
Review №61

Honest service, great prices, and quick

Ma
Review №62

Super friendly staff.

Ro
Review №63

Very professional and friendly people.

Do
Review №64

They are honest!!!

Ke
Review №65

Great service

A
Review №66

Great group of folks, everyone was kind and professional. Work done was top notch.

Information
9 Photos
66 Comments
4.8 Rating
  • Address:1029 Pat Booker Rd #1033, Universal City, TX 78148, United States
  • Site:http://dandmservicecenter.com/
  • Phone:+1 210-658-8526
Categories
  • Auto repair shop
  • Gas station
  • Mechanic
  • Moving supply store
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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