HORRIBLE CUSTOMER SERVICE, THEY DONT ALLOW WALK IN CUSTOMERS. ONLY WAY I FOUND OUT WAS WHEN I ARRIVED AND SAW THE PAPER TAPED TO THE DOOR. WHEN I CALLED THEY SAID THIS WAS THEIR POLICY. HOW CAN YOU PURCHASE A BOLT ONLINE WHEN YOU DONT KNOW DIAMETER OR PITCH. AVOID AT ALL COSTS THEY DONT CARE ABOUT CUSTOMERS

Always came here for those oddball bolts and nuts. Corporate recently changed their policy and will only allow wholesale purchases and not individuals.

Was having trouble looking for a bolt, the guy working there helped me out and even looked up and ordered the right bolt I needed. Great customer service and quality hardware.