I stopped in to get a quote on my brakes, and was able to go right in and have the work done. The front brake pads, bearings, and seals were replaced in a very professional manner, and at a reasonable price.I will continue to have my vehicle serviced here. These guys are friendly, and know what they are doing.
Was perfect. Great service and price. Wish i knew the guys name who helped us. He was great. We will take our other car in the family when we need tires.
I love the fact that because I purchased tires there I can get them balanced there at any time.
Nice guys but beware no masks so update website. The owner reached out, which does show care towards the customer but how much could be done in my issue when we just have a difference of opinion when it comes to dealing with the pandemic. I also try to follow the rules and if there’s an ordinance of mask mandate well I’m gonna follow them not only because it’s a current mandate but also showing respect and care towards others. I raised my review because of the owner trying their best to reach out
Paid for the 2 year alignment warranty they never align my truck right is lifted with 35s and the tires were wearing uneven took it back to get it te align 2 times still didn’t come out right went back 2 more times and both times the machine was down manager (Adam) didn’t care I always pay for the best to not have problems but this people don’t care about your car they’ll take your money really quick tho“Go to sunland tire it’s close to this location way better service and professional people working there not like newbies at American tire
Great service, they did what they said and when check my alignment to make sure I had even wear on my new set of tires. Ib also need tires for my truck, theyll be the first I call...!!😉😎
Adam went above and beyond with my car. I needed new tires & an oil change. As most women know, its sometimes hard when dealing with mechanics, as we tend to get overcharged quite often, it isnt right but it happens. At least its happened to me often enough to make me dislike going to any car places by myself. However, Adan was honest, professional & kind. Theyre whole staff was absolutely great & my experience was fantastic. I will definitely be going back & recommend to everyone!
Adam takes care of his customers! They took care of my flat with no issue. I will say that there was a hiccup and something went missing from my car but after speaking with Adam he was able to fix the situation. Great place, both Adam and John were very helpful.
This place was great. I was in a rush to a wedding and had a nail in my tire and even though i didnt buy the tire there the manager John was great enough to help me and try to get me in and out quick to accommodate my busy schedule. Definitely have my business and will be coming back. Thanks guys.
I generally had a good experience with American tire depot.Their facility was:- clean- easy to access- no major wait time- easy phone appointment made.My only complaint was: when I talked to the lady on the phone, she quoted me a price. When I got to the shop, I had not been quoted a full price. She neglected to put in alignment. It cost $100 more then I expected. The price was still comparable to other places. Service was good. I would recommend ATD but advise asking about the cost of all services.
I was so pleased with the service I received at American Tire. I was going out of town in just a couple of hours, so I needed my car as quickly as possible. Jonathon had to go to his warehouse to get my tire, which he did as soon as I left my car. Upon his return, he immediately put my tire on, then called to tell me it was ready. Great service! Courteous, friendly efficient, and professional. I highly recommend American tire!
Theyre very pleasant and professional kept in touch with me and updated me in anything that was new or needed to be fixed and asked me if they could so that I like I just got my truck fixed it with a new clutch seems to be working excellent didnt take him that long to do it plus I did have other things I had to do so within the time they had it was reasonable so Im very pleasantly surprised I was going to take it to one of those Japanese auto mechanics since its a Toyota but they seem like theyre going to have a harder time to do it and then should have been the ones that had an easier time I thought I will go back there again definitely and once again thank you American Tire Depot in Upland California I recommend anybody that wants their car to be fixed they should go there if you live in Upland or near I dont even live in Upland I live in the high desert and I went all the way down there to see those guys thanks again guys
This location was such a delight to engage with. The leader here clearly cares about his team and his clients tremendously. Though I bought my tires in the Rancho store, the Upland location is the only place I will go for service. Truly the best experience I have had with any automotive specialist in quite some time. They were, fast, efficient and went above abs beyond to get me the air filter they did not have in stock (and still completed my three services in under an hour). I will be recommending all my contacts go to this store. Thank you again!!!
They were awesome! Adam assisted me with my suspension and all went smooth. I am very satisfied with the work and especially the customer service. Thanks again for all your help!
You get the best, fastest and most affordable service here. Special thanks to John for his great customer service and professionalism. I appreciate it.
They have great costumer service, friendly and helpful, fast service good prices and they make sure you get exactly what you need. Im an old costumer and I always go back I dont even bother to go somewhere else. Thanks
Made an appointment online and ordered 4 Goodyear tires. Came in the day/time of my appointment (3 days later) and was told they dont have those tires in stock!?They said they can give me different tires for the same price. I looked up the model tire they offered and it is about 20% cheaper than the tires I ordered online. I declined their generous offer and said can they get the Goodyears I wanted and reschedule. They then said yes but cannot honor the price I received when booking online and it will be $80 more.I left and ordered from Americas Tire down the street.My hunch is... dont expect this store to honor their online pricing...Worst of all, I had to take time off work for my appointment which is now a loss as they didnt even bother having the tires in stock.
I love this place! Each time Ive had services here, whether it was for brakes, tires, oil changes or axle repair they have done an excellent job! Same day service and the Store Manager, Adam is very helpful and courteous. I would recommend this place for services!
Do not go here! Horrible customer service!Went to get a set of 4 matching tires! Was told it would take an hour and to come back 6pm closing time! 6pm I was given the keys and the attendant said “ You are all set here are your keys!”I walked out noticed two different tire brands from front and rear! I asked attendant why the different tires he’s said “Oh yes we ran out of the same maker so I’ve ordered them they will be here Wednesday”. I said ok please give me a call! Went home and upon second inspection found that the front tires are different size than the rear tires!If I wouldn’t have noticed no one would have said anything- this is their customer service!I returned the tires for a full refund! Was told I would receive refund in 5-7 days! Called on day 14 was told it’s processed and will take another 3-4 days! Called again after day 20 and was told yes it takes up to 20-30 days to process!This place is a joke! Asked for District Manager to give me a call - received no call!
We dropped off the car and 45 min. later we were on our way home. Fast efficient it didnt get no better than that
As a Senior, in need of auto repair, I had a great experience getting 4 much needed new tires installed this morning.Adam and his service crew did a quick and efficient job.What a smooth difference I could feel while driving home on the freeway.I feel sooo much safer now.
I no absolutely nothing about tires, but these guys made me feel completely comfortable and taught me everything I needed to know, from how often to rotate and when to torque? the wheels! Left there feeling like an expert! Super kind and super helpful. They took me home so I didn’t have to wait and even dropped my old tires off. Hands down best shop in town! Definitely the go to!!
Great customer service. Very friendly staff and the job was done in less than 1 hour. I will definitely use them in future
Great customer service and quick to fix the issue. In and out with two tires in less than 20 minutes. Highly recommended
American Tire Depot in Upland did an amazing job on my car. I got an alignment done at a different shop, well.....they just messed my car up BUT THESE GUYS DID A GOOD JOB. My car is running like it used to. Very happy. Their shop was clean. They were friendly and very helpful. I would highly recommend this place.
Great service. But we had some issues with them1. The sales rep knew we were from out of town (Florida)visiting my parents here in ontario and he put in the tire insurance which is no good in Florida.2. We had metal valves caps when we left we had 4 plastic one.3. We ask if the tech put the key to unlock the lug nut was put back in the trunk so we could find it again. He told us yes my husband found it laying in the drink caddy.It doesnt sound like much we had breaks done. 4 tires replaced. These little things cost time and money and if they did this to us what have they done to other people?
They got my service done really quick. Straight forward about their services. Definitely going back for another tire service ^_^ 😀 thank you
The staff was friendly and very helpful. The work was done in a timing manner and I was very happy when I got a special deal on the tires I wanted so I saved money too! Excellent first time experience for me all the way around starting from the first hello all the way through! Thanks American Tire Depot!
Fast pace, friendly, professional.. matched the price and beat it by few more dollars as well. Also, free rotation as well. Can’t go wrong, thank you Adam and Alliah Stephanie.
The service was awesome. Adam is absolutely awesome! For sure I’ll be making my next tire purchase with this tire depot location.
Honestly a great and professional place to get new tires done. Adam was so awesome and patient. He answered all my questions and offered me discounts. Definitely will come back again. :)
Pricing not bad also quick out in less than 30 mins just awesome thank you I will be returning soon for another vehicle!
Great, pleasant, and professional service!!!I had a flat and was informed I needed to replace worn-out tires. Adam Offered a few different tire options with discounts. I was on my way in less than an hour. I appreciate their honesty and great service.
I had an awesome experience at American Tire Depot! I trust these guys with my tires and in servicing my car. Thank you!
Purchased 4 new Goodyear tires for my Toyota Highlander. Everything went great except my TPMS or the tire temperature light keep turning on. Went back to fix the problem. And they did the TPMS LIGHT Is off. But on my way home it turn on again so the problem was not fix that why I’m giving them 4 stars.
Was. A great place to buy tires they also told me I needed front brakes. So I was able to get tires and brakes on the same day.
This place is great and Adam is a great guy to work with. Fast service, honest company
Found them online for the best prices near me. Adam took my reservation and confirmed tires were in stock. Went there the next morning and a Adam greeted me. Service was fast and a wheel alignment. Will be back for my truck.
Bad service. They do not honor the warranties they sell.,
They did an oil change on my Chevy Volt. Really quick service and at a good price.
Very clean. Very friendly. Very fast. And great customer service. Well more than likely recommend to family and friends.
I wish my experience was pleasant but it wasn’t, made an appointment a day before and even received a phone call to confirm it. However when I showed up at the store they tryna put on 2 different tires than what I ordered and tryna to charge me for the same price which these tires they put on are less expensive that what I ordered. They said they notified me this change through email but I have never received it in my inbox at all, if I know they dont have all 4 brand new tires available I would’ve ordered from else where, plus if u want to make a significant change like this regarding the appointment shouldnt you call me directly instead of emailing me. Should’ve ordered all 4 tires from somewhere else now I only have 2 front brand new tires because the unpromising service from this store.
I got a great deal on brakes, tires and wheel alignment; I am one happy customer.
On piont fast work and very thorough I do most of my own work but was in a tight spot and Adam and his guys really came through
Very quick. Professional. Updated me on my car.
First time here and all I can say is I had a great experience and definately will be returning. I went in looking to just compare prices on 4 new tires for my wifes highlander and was surprised with the selection and great prices on 4 tires. They definately beat all other quotes I had received from major competitors. Thank you.
Got good service when I bought my tires, Came in 2 days in a row about 2:30 to 3:00 when I had a nail in my tire..and told the first time ti leave it..I could not it was rainingand had no ride.The next day brought it again ready to drop it off and would have to leave it overnight..For a tire repair...I purchased the extra warranties...I gave them a shot as they are a local business but cant have my wife getting pushed to the side or driving around with low tires from nails...I took it down the street to Americas Tire and they fixed it for free with a patch...Dropped it off and an hr later a text to let me know it was ready...I didnt even buy the tires there...They got my tire business in the future...Maybe the auto repairs are better...Hope they get it fixed would really like to make a reliable connection to a local shop...
I should have gone to the Upland location first! You live and you learn! Thank you Adam for taking care of my issue that was caused by another location! I appreciate your pleasant tone your willingness to get it right! Your store deserves all of its accolades! Adam youre the Bomb.com! I reccomend this store 1000%!mb
They were so helpful! Great customer service. Very fast service too. I will definitely be back.
Adam was very helpful with my selection of tires and answering my questions. The gentleman whom did the tire swap he noticed something wrong and reporting it so Im able to get it repair. Thank you again for everything.
Excellent service! Very helpful and knowledgeable
Came here a few months ago to buy a new set of tires and came back again because I really liked their service and friendliness. Definitely will use them moving forward.
Adam is a really cool guy. Awesome service. Definitely coming back for future needs!!
Had to put tire sensors on the upgraded wheels of my Silverado. Went to American Tire Depot in Upland. They were extremely professional and timely. My truck was on the lift and in no time ready to go. I would recommend this location for all your tire needs. Great staff.
The customer service was great.They were able to fix my car quickly and it was affordable.
Quickly repaired my tire that had a nail in itBut they charged me for it. Ive had tires repaired at there other locations for no charge.
Is the best to buy tires, every time of the day, I appreciate you guys thanks.
Five stars to the team that has earned it !!!!!!I am on vacation in a Grand Caravan Rental car,The left rear tire picked up a screw and stopped our vacation plans !!!EVEN WHEN THERE WAS A CAR IN EVERY OPEN BAY THEY HAD NE BACK ON THE ROAD IN 20 MINUTES!!!! YEEAAAAAS!!!!!!THEN THEY MADE MY DAY BY NIT CHARGING ME ONE DOLLAR.EVEN ON A RENTAL CAR I WILL NEVER BUY TIRES FOR!!!!THIS COMPANY HAS EARNED MY LOYALTY!!EVERY CAR I OWN I WILL BRING BACK HERETHANK YOU GUYS!!
The store manager and his team were outstanding. I had a nail or screw in my trucks rear tire (sidewall) and needed to address it immediately for obviously safely concerns. I went into the office and was helped right away. Unfortunately, they did not have my “oversized” tire in stock, but they contacted their supplier and my tire was delivered to the shop and the work was completed within 45 minutes. The prices were fair and the quality of work was outstanding. Very professional and wonderful customer service. And yes, I have found a great place for tire repair/replacement and for other automotive care and maintenance. Job well done - thank you.John Davidson
Great deal from Adam so I purchased my tires thank you again.
Awesome place to get tires done! The guys there are super friendly and get the work done fast!!!!
Call the Tire shop after a blowout on the freeway. I drove over and got my my new tire. I was in and out in less than 20 mins. Excellent service
Best deal in town, friendly service .
Great service good prices
Awesome job, fast service at the right price
Got the tires we ordered Saturday on Monday & they installed before closing. Might be 5 stars by guy working the office had no mask. Common man.
Outstanding service and great advice and knowledge of stock. The staff recommended a set of Saffiro SF5500 for my Lexus CT200H. Tires are very road quiet and probably quieter than the previous Michelins. Thank you so much.
My father and I have been coming here for more than 15 years. Fair prices and super quick work!! They’re a little out of my way, there are plenty of closer shops near me, but I won’t bring my car or truck anywhere else!! Adam and staff are all super nice guys...can’t recommend them enough. My truck just need some substantial work done. Sensors, shift linkage, fuel filter, even suspension pieces and bushings...Work was completed SAME DAY!! 😱 Thank you all for your help and amazing service!- Justin
Avoid this place like the plague! Adam is very condescending and unprofessional. Insinuating things and talking down to me like I dont know what Im talking about (Ive worked at mechanics shops), he did tell me how they work their warranty, its scandalous. To top it off, Adam wasnt even wearing a mask inside his own office (enclosed space with other customers as well) or when he got within 3 feet of me. Shame on you!
Alberto and his associates were wonderful and made getting my tires a very good experience. I love the way my car drives thanks to my brand new tires- Thank you! I will definitely refer you!!!
Great service. Adam checked us in. Called us back right away with our estimate and had us back on the road within a few hours! Highly recommend Adam and his team!
Great place to shop for tires and rims and etc great customer service 👍
I have been coming to this location for the last 3 years. The staff has been super informative and have addressed any issues I have had with my cars. They are trustworthy.
I needed a wheel alignment and didnt know where to go. So I found this place here on Yelp. I called before going there because didnt want to wait for so long. I spoke with Adam on the phone and he was very nice and helpful. And the best part is he said they have a special on tje wheel aligment. He told me i can go there right away. Thirty minutes later I went there, didnt have to wait. My car waa next in line and waited for about 30 to 40 minutes. I was so happy that I found this place. They also do other services. Try this place for your next car maintenance.
Created an Appointment online,Arrived at shop right on time.Waited about 10 min for a previous tech to finish up with another vehicle. In total I was there about 50 min for 4 new tires.
I went to 5 local tire shops prior to ATD, all advised the specific tires I was looking for were out of stock. Adam/Rene took the time to locate the tires, had delivered and installed the next day. Overall, great customer service!! TYVM!!!
I am happy with the service they have provided the few times I have been there.
Not badd had a 8 oclock appointment they started working on it immediately I was out of there with 4 new tires in about 30 minutes. Second vehicle of mine for tires and they do oil changes at a great price. They beat the other guys.
The guys were awesome, knowledgable and honest. They did a fantastic job of mounting 37s on my truck and balanced them perfectly. Great experience and I’ll absolutely come back.
I googled this tire shop because my vehicle needed a wheel alignment, called and spoke with Adam and scheduled an appointment. Adam is a very friendly person and the staff is also great. They got my vehicle aligned perfectly in a timely fashion and I am a very happy customer for life. Will definitely be recommending this shop to my friends and family.
I like to compare prices with American Tires, and usually I buy tires from there however, seeing American Depot Tires shop here in upland made me compare Tires Kumo venture A/T . Long story short American Depot difference was buy 3 get one tire Free . With installation and road warranty was way less than American Tires . Customer service was A+. I had called American Depot on. Saturday, had Adam the manager help me . Though they didn’t have the tires in stock Adam made sure to put In the order and have them delivered Monday and ready for me to come by for install . My experience there was great ! And a plus is with the road warranty you get tire alignment check included which is a plus ! Again great service all around .
Adam was great got a good deal for what I needed to have done. He didnt try to pressure me into buying things I didnt need. I told him what I needed and he he gave me options and quoted me pricing. I usually got to the Montclair but I would easily switch over to this location.
Excellent customer service. Strongly recommend!
The price was reasonable, the time spent there wasnt too bad. The bathroom was clean with seat covers toilet paper paper towels hot waterproof and soap. Thats a plus most establishments run by men could care less about those things without thinking that women visit those places as well!
Thank you to the staff at American Tire Depot Upland. CA - Fast, Friendly, Quality Service.
Always have the best experience with these people. Fair, honest, and quick service!
They were very professional. The service was topnotch. I would return for further assistance in the future.👍🏼👍🏼
Great customer service! Work done very efficient and quick. Definitely recommend anyone needing auto service to take their vehicle here. Extremely satisfied customer!
Adam was AMAZING!! After having a bad experience with horrible customer service from their manager and being told my tires couldn’t even be ordered after having an appointment scheduled for 24 hours, I called Adam at Upland and within 3 hours, had new tires delivered from Redlands and on my way home from Upland!!
I called Adam about new tires and an alignment. He told me he could do it in less than an hour. I went to the location and sure enough, he is a Man of his word. Great service!! You should check them out.
Good fast service came in for a tire patch was out in less than 20 minutes. Will definitely come here again.
Fast friendly service. They took excellent care of me. Pleasant and friendly. I only take my car here for service .
Just perfect timing good people 👌
Crazy good prices and great service! Super reasonable for this single mom of two 😊 Quick service and always professional. I likely won’t go anywhere else for a while. My car is always so smooth when leaving there. Love the balancing.
Great customer service and installation was fast...I actually coming back in week to get tires on another car
Got some new Continental Extreme Contact DWS06 and they feel great! Hayhurst provided excellent customer service I wouldn’t have normally expected from a tire shop. Tire order came in quick and immediately received a call. Once I arrived he explained what service was being done ahead of mine, which kept me on the up and up. Once my car was up the install and alignment was quick! Great job team!
Adam was very helpful and honest! I have had bad experiences at other places. What I needed done was quick and affordable. I will definitely return for future service!
Called them up for tires, they had them in stock and since they were a bit slow I was able to go right away. I was given a discount on an alignment and purchased 4 tires. Everything came out to a good deal.
The guy who help me give a good advice.