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romanceupland
2009 W Foothill Blvd, Upland, CA 91786, United States
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romanceupland
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Is
Review №1

The owners were extremely rude. I picked up some shoes and they yelled at me. they kept following my friend and i around afterwards. it just seemed to not be a friendly environment. how am I supposed to buy something if I don’t look at it. not to mention the outrageous prices. left without purchasing anything.

La
Review №2

No one acknowledged me or even asked if I needed help. I will not spend my money there.

Cr
Review №3

They have a decent selection which is the only reason I am giving 2 stars instead of 1. However, the second picked out multiple items the owner rudely yelled out, We dont do try on. It would have been nice to be able to try things on and I honestly still would have purchased multiple items even without having tried them on if it werent for such a horrible first impression. On top of the no try on policy they offer no refunds, only exchange. I was so turned off by the place that I left empty handed.

La
Review №4

Best place for a woman to shop. They have cute dancer/stripper/night time lingerie & clothing. Shoes. Fishnets. Things for a sexy Halloween costume. I shop her frequently. Also, sex toys, accessories, massage oils, anything needed for a hot night with your partner or a party or for work, if youre a dancer

Gr
Review №5

Very nice very helpful

Er
Review №6

Ive been coming here for years. Yes they stick by you close, but understood because the merchandise is nice and sadly people probably steal. With that said they are extremely helpful and knowledgeable about there products. I can always find what Im looking for. Downfall is prepared to want everything so bring your $$$...lol... They have plus size as well and a wide variety of high quality nylons.

Su
Review №7

Love this store great salection try them out

sh
Review №8

This place is okay too it expensive

Ro
Review №9

Nice naughty adult toy store with lots of variety and ideas, somethings will my smile some will make you think No f*@k!! way.

st
Review №10

Positive points for the large variety offered. Negative because of their over inflated prices. Like an 80% mark up compared to other stores of the same inventory. Also, the couple who own the place are just intrusive and when shopping for such intimate items the last thing a person wants is to feel uncomfortable. They watch customers following them around until you just want to leave without buying anything

Ti
Review №11

Very nice, a lot of variety, a lot bigger inside then it looked from outside. I will definitely return next time my wife and I need to spice things up a little.

La
Review №12

My absolute favorite place to get anything cute to wear for the bedroom. The outfits are kind of expensive but the little things like fishnets and accessories are super cute and affordable

Ch
Review №13

Good selection. Owners could be more friendly though

Sa
Review №14

Excellent customer services, Friendly, helpful . Store is always clean with an awesome variety and all types of adult toys from A to Z. All at a reasonable price.

Ti
Review №15

The man who works here is nice I believe he is the owner. The lady on the other hand is rude she doesnt speak she barely answers questions and she follows you around as if youre going to steal everything out the store. Dont waste your time here! They have a lot of stuff but its over priced and being treated like im a criminal is the icing on the cake.

ma
Review №16

Great selection but blatant dissregard for customer comfortability and ease of shopping at an adult entertainment store? The couple behind the counter were rude and judgemental and the whole inventory was price gouging at its worst. Wont make that mistake again. I was followed around like I was going to steal something and my questions were unanswered and disregarded very unnessicarly uncomfortable and I still spent 100$ the couldnt wait for me to leave. Deplorable customer service for an industry that really shouldnt try and make its customers feel like they are doing something wrong when the are not. SMH☹️

ca
Review №17

They claim everything is hand made and wont be able to find anywhere else but Im pretty sure I could find some things at iheartraves... and they claim that everything is once size fits all and WILL NOT allow you to try anything on! AND if you buy and it ends up NOT fitting theres NO RETURNS ONLY STORE CREDIT... awkward... they hover around you and make you feel uncomfortable! 0/10 do not waste your money here especially when they are unfriendly and overpriced

Al
Review №18

I just came in to check it out see their selection, and since I pass all the time I noticed how large their selections where. It looked it just looked promising. I thought Id try it out. After walking around for 20 minutes and asking them where things where that I saw on the mannequin, I collected a few items (7 to be exact). The women hardly acknowledged me when I asked for the item i noticed on the mannequin, the man got it instead (who was much nicer).Finally at the 20 minutes I spent walking around getting outfits to try on she says we dont let people try them on .. I replied are there no fitting rooms?, she said no and then came over to me and started putting away the items I had in my hands....what the actual flying ***k... oh well..I need new outfits for work, Im a dancer, but it wont be spent here.

Jo
Review №19

Lots of fun items and friendly personal to help answer questions.

Tw
Review №20

I was impressed by the lingerie selection. Unfortunately i wasnt able to buy my chick anything or even browse through the product because the girls who work there literally followed me around everywhere in that place ! Like if your going to steal something ! They were like 3ft away from me and awkwardly starring the whole time... i dont know what it was all about, but It was really rude ! I tried to look around, but i ended up leaving after 10 minutes of uncomfortable silence ! That place needs new staff for sure ! It was super weak experience !

Ke
Review №21

Very rude service, overpriced and cheaply made things that could be bought for a better price at other stores or online. Definitely do not recommend

vi
Review №22

This is my 2nd time here. First time couldnt try on anything in box. Ok fine... Now cant try anything on from racks!!!!! U wanna charge 3X the price for same items sold elsewhere and they follow u around making u uncomfortable. Wont buy from or shop here!

Al
Review №23

Been here once and NEVER again will I go back!! Looking at the lingerie one of the girls kept following me making me uncomfortable and even while looking at toys I was followed through out the whole store. Also over priced I got the same exact lingerie somewhere else for waaaay cheaper

Ro
Review №24

Huge selection of lingerie...toys....shoes....great prices and a lovely couple that works there.

Sh
Review №25

They didnt have what I needed. To be fair it wasnt toys I was looking for. I get my thigh highs there

Ro
Review №26

Sounds like this rude lady needs needs a nice stiff one,,, or two

Br
Review №27

I went in for shoes but I was really confused why they were charging more than you can buy online. Like 20 dollars more than online on the pleaser website and online has free shipping. The owners were rude when I asked why they were charging more.

Cr
Review №28

They have tons of stuff. 💋

R
Review №29

Big selection...friendly staff....very clean...kinda pricey

Cy
Review №30

Fantastic!!! Very kind!Variety item & very interesting!!!

wi
Review №31

Great service!

Le
Review №32

The lady there was super rude and followed me around like I was going to steal something.

An
Review №33

Worst place to shop they stare you down and very pricey absolutely worst place to shop I hardly write review and when I do it’s cause the place was so bad people need to know not to shop there !

to
Review №34

Why those sale people following everywhere I go ? So annoying

Information
5 Photos
34 Comments
3.2 Rating
  • Address:2009 W Foothill Blvd, Upland, CA 91786, United States
  • Site:http://romanceupland.com/
  • Phone:+1 909-985-2787
Categories
  • Costume store
  • Lingerie store
  • Party store
Working hours
  • Monday:11AM–7PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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