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Bed Bath & Beyond
1717 W Lane Ave, Upper Arlington, OH 43221, United States
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Bed Bath & Beyond
Comments
Jo
Review β„–1

Great just moved in to a new place. Got a welcome package and there was a 20% off your entire order. Perfect! Picked up a few things. Very nice store friendly store. Good quality merchandise πŸ‘

Bo
Review β„–2

I often visit Bath & Beyond while I am otherwise at The Shops On Lane Avenue [that I still want to call the Lane Ave. Shopping Center because that is how I had first known that area].I live approximately one mile from The Shops On Lane Avenue so it is quite convenient for me to walk there and back [except during bad weather].Bath & Beyond has a great selection; in addition, they have many items that I am certain that I would not be able to find at Target or at Giant Eagle.During my most recent visit to Bath & Beyond [on 10-11-2021], I heard loud sounds in the background that had initially caused me to imagine that perhaps they had been manufacturing items in the back room.I eventually figured out -- after having walked around most of the store while trying to figure out the source of the loud sounds -- that those sounds had actually been coming from the ceiling and had been caused by a louder-than-normal air conditioning system.

Sn
Review β„–3

Wonderful place where you will get everything to make your home beautiful like decor, wall art, rugs curtains, drapes etc.

Bu
Review β„–4

Weird, though! Email says, go. Park your vehicle in the designated parking area for Store Pickup For curbside pickup1. Tap I am at the store in your email or app during store hours. Tell us your car info so we can find you. There was no button in my email for I am at the store & I wasnt downloading the app. Upper Arlington location pickup are not marked for BB&B do that was confusing, too. I got my order & clerk was really nice but I suggest not going there if you are not familiar with the area. I was in the area waiting for my kid to finish her midterm on campus.

Tr
Review β„–5

Rarely go in anymore, but curbside is quick and still get to use coupons for online orders

Ma
Review β„–6

Smaller than the other Bed Bath & Beyond Ive been to but I was able to find what I was looking for. Store was clean and associates were helpful.

Ja
Review β„–7

Used curbside pickup, associate was friendly, package was brought out immediately. Very pleased with their service

Br
Review β„–8

Clean and neat store. Helpful staff.

Av
Review β„–9

These people that work here have good customer service skills theyre very kind and nice and they get to the point of what you want and I like that and they have helped to assist you

Je
Review β„–10

Rude staff, prices on shelf doesnt match the items and the store is a wreck, no zoning, everything just thrown around. The staff is rude and there is no price adjustment for misprint prices. You will be surprised at the register when you check out. At least at other retailers, they will honor the price on the shelf. I will just stick to those. No more BBB for me.

Is
Review β„–11

I would give 0 stars if I could. The lady at Exchanges/Returns was unbelievably condescending and rude. I came in to return a product, and she stared at me and said disgustingly β€œwhat’d you do to it?!”It was literally a car charger with a package that was opened, lol. I didn’t need it anymore. She clearly hates her job, and hates everyone who walks through the door.Don’t come to this location unless you want to be treated like an animal.

Sh
Review β„–12

Staff is very helpful and friendly, store is very clean and well organized. I gave it a four star rating because of the size. Its a bit tight in places if you have a shopping cart.

An
Review β„–13

The staff is friendly, and the products seem to be worth the high prices. If they bring back my pillow, Ill change the review to five stars. You shouldnt financially punish people who dont hold the same political views as you.

Do
Review β„–14

Excellent price, on my purchase, they were very slow when I went, but thats not a compliment. Cool Store.

C
Review β„–15

Alot more stuff to choose from than the other bed bath and beyond very nice store

Vi
Review β„–16

Very friendly staff easy to find what is needed or wanted good job

Aa
Review β„–17

Michelle was AWESOMESuper friendly and PATIENT.It was my first time shopping in BB&B and so happy the experience was with herπŸ₯°

Be
Review β„–18

Helpfull on finding item I needed !

Ma
Review β„–19

Store was super clear; staff were kind, attentive and respectful

V
Review β„–20

The staff are completely incompetent. They do not verify someones identity before handing out curbside orders. They had to issue me a refund because they gave my order away to the wrong person. I will never come back to this location.

ju
Review β„–21

Hadnt been to this location before, and it was very nice. Did not disappoint. 😁

Er
Review β„–22

First time there and loved it

sa
Review β„–23

Great selection and also again understaffed but all and all a good experience

Ra
Review β„–24

Great customer service here, I had to return an item from a pickup order and they made it very easy

Be
Review β„–25

Enjoyed shopping experience. Bought several things.

Be
Review β„–26

Clean and real nice employees. Had what I need.

An
Review β„–27

Clerk sent me to area where it wasnt. Check out person couldnt find it online..had to use my phone to show her what I wanted..then she needed assistance TWICE to ring it up correctly. In the end, had to order it online and couldnt use the coupon..not satisfied with the service.

Di
Review β„–28

Thank you for dumping MY PILLOW.Horrible product. Mine exploded in the drier.Now I will be a return customer, I enjoy your other products.

Da
Review β„–29

Staff was helpful. Store layout is very tight and difficult to maintain social distancing at timesLocation is small but conveniently located

M8
Review β„–30

Very clean and organized. Very on brand and identical to every other bed bath and beyond.

Ja
Review β„–31

Love the new set!

Su
Review β„–32

Store seems to be a bit disorganized at this location but otherwise, good selection of merchandise and friendly employees.

NO
Review β„–33

We really enjoyed shopping at Bed Bath and Beyond tonight! The store was well stocked and the store personnel were very helpful!

Ke
Review β„–34

Love this store! Great selection of UGG home furnishings (bedding, blankets, etc.)!

E.
Review β„–35

Had what I needed at a good price. Coupons even make it better

Sk
Review β„–36

Good customer service!!

G.
Review β„–37

Great selection of products at a fair price

Cl
Review β„–38

Staff standing around chatting, ignoring customers. Went up to the checkout line one of the associates was standing at and she walked away...didn’t acknowledge me at all. The store is an absolute mess. It looks like this location is going out of business.

Ma
Review β„–39

Not much to say other than its a big box store that carries just about everything you need for your home plus more. This store is for the most part clean and tidy. There arent a lot of employees on the floor to help you but if youre able to locate one they are helpful and pretty knowledgeable about products.

Ce
Review β„–40

I arrived when the store opened and the staff were still having their morning meeting. One person stepped out of the group to ask if I needed help finding anything. She graciously helped me find the four items I came in for that day.The cashier allowed me to use two coupons in one transaction without hesitation and I continued my day.This company is exemplary in its customer service skills and should be the standard to all stores.

Ho
Review β„–41

It was a easy in and out return.

Ea
Review β„–42

Nice quiet place

Lu
Review β„–43

Friendly and helpful staff

Ri
Review β„–44

The cashier I had was awesome!

Su
Review β„–45

Was able to call ahead and compare online vs store pick up prices. Associate, Kim, on phone very polite and helpful despite my many questions. Buying at the store saved me 20.00 in S&H costs. Some prices higher than elsewhere for same items but quite an assortment to choose from. Free parking very close to the store. In store associate s helpful also.

Da
Review β„–46

Pretty standard Bed Bath & Beyond with TONS of stuff for every room of the house. The associates are friendly and helpful, and their wedding registry system is easy to use. Prices on some items are a bit high, but most prices are reasonable.

El
Review β„–47

My sister and I were there to purchase 2 fit bits. Those on display in the Upper Arlington location were not an accurate representation for availability. Luckily the one in Easton was able to provide what we needed. Too bad we had to drive further. Mentally noted.

Ga
Review β„–48

Expensive, lacks variety, thighs arent of good quality.

Be
Review β„–49

Im not a big store kinda gal, but these are always friendly and inviting. The store is laid out well, and I got help immediately and accurately on the item I was looking for. Prices are okay, but its a big mall store, so things are priced as I would expect for that situation.

ma
Review β„–50

They have everything for the home although I suspect that the quality is suspect. Despite the presumed savings from clever discounts arriving by mail, Ive never been truly happy with a kitchen item from here. Check out the knife selection. Are they real higher quality knives? No Whusthof or Shun here.I love the store anyway.

ke
Review β„–51

You have listed upper Arlington location open but it’s not. Need to correct this on here

Ci
Review β„–52

Love to go and see whats new in homemaking tools!

Ge
Review β„–53

I enjoy all the gadgets here. Went in to replace something I bought there but online. Wasnt sure they would stock in store. No one was on floor to ask to ask. Fortunately I stumbled upon it.

Se
Review β„–54

This place is just full of trinkets and things I dont need. Slightly overpriced but they do have almost any home good you could ever need.

Al
Review β„–55

I always find what I am looking for and more

sw
Review β„–56

I ordered a kitchen island and picked it up the next day! They even helped me carry it to my car which was really helpful. The store is always well decorated and I want to buy it all!

Am
Review β„–57

Great for OSU students to shop for their dorm supplies; I shopped here for mine! It gets quite busy before schools starts, so if youre out of state make sure to order items a week or two ahead of time. Make sure to also get their 20% off coupons online, through mail, or signing up for their emails!

Ha
Review β„–58

Curb side pick up EASY AND QUICK!!!

Di
Review β„–59

Always an awesome place to shop and get unique items and cool decorating tips.

Da
Review β„–60

Great experience. We have been looking for some items and they had them.

C.
Review β„–61

Good customer service.

Br
Review β„–62

Had an extremely pleasant experience. They had everything needed to furnish a college students dorm room. The staff was very helpful

Da
Review β„–63

Nicco Mannarino did an amazing job finding exactly what I was looking for and was extremely helpful explaining different options for my needs. I would highly recommend him and the store selection to friends and family!

Va
Review β„–64

Employees were very courteous and helpful! The only drawback is the parking in the shopping center can be crowded and sometimes you can’t park as close to the store as you may want.

Re
Review β„–65

Not much help. A lot of boxes around. And shower curtain l got, well the sucken cups dont work.

De
Review β„–66

The people are always helpful and friendly. Just wish there were more of them.

JD
Review β„–67

Friendly staff & good location.

Ri
Review β„–68

You know, Bed Bath and Beyond is a weakness of mine. My kitchen has so much stuff from there. This location is as good as any. There are some other pretty cool stores at this center too. So its always a treat to go there.

Il
Review β„–69

This amazing restaurant did not disappoint. The gourmet popcorn filled me with a nostalgia long forgotten, and the chocolate fountain was perfect for washing all my dirty pantaloons.

fr
Review β„–70

This Bed Bath and Beyond is small but great! The employees are just wonderful and spent a considerable amount of time helping me find a few items on my most recent shopping trip. I find that if I have a postitive experience with a stores employees that I am more likely to continue to soend my money at said store. I also really like the selection of really neat and helpful items at Bed Bath and Beyond. Several years ago I found a brown sugar bear at this store and I dont know how I lived without it! Keeps the brown sugar from clumping and hardening into those useless hard balls. I think the prices are great too!

Er
Review β„–71

My comforter set was missing the pillow shams so I returned and didnt get the 20 percent I used for it back.

Li
Review β„–72

Ive been shopping at this location for many years & I Love the Staff, especially the Managers!! BBB is already my Fave place to shop & I wouldnt want to go to any other location!!

Mi
Review β„–73

Always enjoy this store! Good spend so much money there!! Great customer service!

Do
Review β„–74

You can find ANYTHING. A little pricey. Good discounts.

Le
Review β„–75

Tell others why you like this place.

Re
Review β„–76

Stickers very helpful to find what I needed. Cashier indifferent. Maybe she was new.

An
Review β„–77

Lots of good stuff, organized, helpful checkout clerk.

Ra
Review β„–78

Its been awhile since Ive been there I feel like their prices have gone up there just so expensive

Al
Review β„–79

Found exactly what we were looking for! On top of top of that we found a great deal on a crockpot in the clearance section?

Ly
Review β„–80

They have everything you need, and a bunch of stuff that you didnt know you needed until you see it. And its easy to get coupons.

Je
Review β„–81

Amazing store for bath products, and smelly good stuff (:

Ph
Review β„–82

This location isnt bad. Its smaller but pretty well organized.

Lo
Review β„–83

College kid shopping! Good deals on sheets, towels, shower shoes....

Be
Review β„–84

Clean and well organized a pleasant place to shop

Ke
Review β„–85

So tiny. Literally had none of the three things I went in for, even though the website said they were in stock.

el
Review β„–86

Worst customer service ever. Had an entire cart full of stuff planning on using my 20% off I revived via email that wouldn’t pull and checkout man didn’t even try to help me.

Ma
Review β„–87

They have nice stuff!!!

Mi
Review β„–88

Since they closed store in grove City, this is the closest one. Much bigger.

Ro
Review β„–89

Very helpful with our childs registry for college

Ch
Review β„–90

Nice staff

Jo
Review β„–91

Love the curtains!!

L.
Review β„–92

Always an interesting place to Shop!! :-) A bit pricey though!

Wi
Review β„–93

Staff was helpful and selection is pretty good but prices are a bit high.

Ju
Review β„–94

Some smell good

Lo
Review β„–95

Continuing with my Christmas shopping

Sh
Review β„–96

Very nice employees very kind a d helpful.

To
Review β„–97

Was a little bit of everything. Prices are reasonable

Be
Review β„–98

Nice selection of products. The store isnt that big and never that crowded.

Vi
Review β„–99

Great store. Excellent service.

s
Review β„–100

Staff was less then helpful....

Information
22 Photos
100 Comments
4.2 Rating
  • Address:1717 W Lane Ave, Upper Arlington, OH 43221, United States
  • Site:https://stores.bedbathandbeyond.com/Upper%20Arlington-OH-43221-804?MCID=YT_YEXT
  • Phone:+1 614-488-3367
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–7PM
  • Saturday:10AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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