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Divine auto parts
16 Sylvan Glen Rd, Utica, NY 13501, United States
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Divine auto parts

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Da
Review №1

Buyer beware. Had a very weird experience with these people. First they screwed up my card number, took 2 days for a sold as is form to hit their email, UPS broke my overvalued product without ever telling me they were coming from their donor yard or giving me a tracking number. Said they were sending again, then after a month of waiting received my refund (thank god). Overall, no communication and prices are sky high for a cosmetic light piece. I found on eBay as soon as my refund hit and I got 4 pieces for the price of one here. By the way, they came in today in less than 24 hours and they are FLAWLESS and OEM. Another win from EBAY.

Kr
Review №2

Warning. Do not do business with this merchant. They charged the shops card that’s fixing my car 1400 for a car rim that was never shipped out and continued to say the card was not charged after I sent screen shots from the shop owner. Then I needed to return a car rim that was not the right color. I received ups notification that the return was received by Jeremiah at Divine auto but after continuous text and calls for weeks, they will now mot respond at all. I was working with Bobby. Do not trust them or give them your account info!!!!

Sh
Review №3

Very helpful and respectful staff.Good service and very communicative.Thanks guys!

Ju
Review №4

I would give zero stars. This company is awful. I was stupid to give them my card info. I got wary, so I told them I didnt want them to continue with searching for my part. They ignored that, and a couple days later I received the part at my door. They had failed to send me an invoice and it turns out they sent the invoice to the wrong email address. When I finally was sent the invoice, they listed the price, which was ridiculously high, and the part specifics that were wrong, did not fit my car. After a gazillion phone calls, I was told if I sent back on my dime, they would refund my money. The clerk I talked to said he was giving me a bonus by not charging me a restocking fee! Excuse me, it was the wrong part! Anyway, the fellow with whom I spoke the most, and everyone else there for that matter, have given me the run around ever since. Promises but no follow through. Avoid this business like the plague.

Te
Review №5

Shop with this company at your own risk its been a month and weeks and i still havent gotta my refund.. ask me they are scamming people out of they money, and very very dishonest.

On
Review №6

Been waiting on a refund for $1,549 for over a month they claim their building had a fire I call every week and I get the same (reply give us a week and well refund you your money). I called on yesterday September 8th they asked for my PayPal account I gave them my information and they stated my money will be on my PayPal by 6:00 p.m. is 12:34 p.m. the next day nothing this is very poor service but I will be getting my money and more Im taking the next step cuz this is ridiculous I wouldnt recommend no one to use this service.

Er
Review №7

I order the part I needed. It was delivered within 5 days exactly as promised and was correct with color and model year. I would recommend to others.

na
Review №8

RonnieHelped to get a nice part with the best priceGreat place to buy used parts.

Da
Review №9

I will never order from this place again I order some parts from them that I never received and I been asking for a refund that I still waiting to receive now they telling me that they card machine is not working and know I waiting on a refund for $510 dollars i gonna report them to the bbb order from them at your own risk

Go
Review №10

This Company send me the wrong parts and I am having a hard time getting my money back, they put you on hold and for every. $375.00 is what I payed

Bi
Review №11

Part delivered as they promised in 7days, good service, Steffi help me lot to get good part. Thank you.

Sc
Review №12

Do not use this company. They owe us a refund for parts we never picked up and refuse to pay us back. They are scammers. Nothing but lies and excuses. DO NOT USE THEM.

Ch
Review №13

Very good customer service, very helpful, and prompt services

Sa
Review №14

Fast and reliable best service ever, Great Customer Service

Za
Review №15

All was well with divine, and it came quick. Im satisfied

Ja
Review №16

TL;DR They havent followed through with a needed part and also have always an excuse and need to call back later.As of now they have been giving my girlfriend and I the run around for over a week on a couple of wheels. Went to pick them up as they were local last Saturday and only 1 of two was there and the company that had them hadnt received payment so it was going to be a double charge. As of this point they have refunded one charge but still nothing for the other wheel. No tracking number or anything. Every call leads to them saying they will look into it then no progress. I would not recommend as of this time and doubt I Ill after.

An
Review №17

After I already gave them my credit card information to purchase a part, they said they cannot provide me the address of the part warehouse unless I also gave them my drivers license number. Keep in mind, I called roughly 22 different part brokers searching for this part, and nobody else cared to ask for my drivers license number. In fact, many of the other sellers didnt even ask for my payment information. They simply offered to take my name and number and said I can pay when I get there. This is an extremely shady and ineffective business model to take payment information and not provide customers with follow up details on part location/pickup unless the customer begins to give more and more CPNI/PCI over the phone, which I already stated to the DAP team that I wasnt comfortable with.

Et
Review №18

This auto part place has caused me a lot of grief .i I dont down play nobody business unless something is really wronh

Et
Review №19

This is a customer that has been trying to get my refund since August first 2021. There are three people that had told me they would help me. Jennie L. Eric,frank, John, beware of these names.they tell you anything to get you off the phone . Im still waiting on my refund.they have my address why dont they just send itI have some.

Ke
Review №20

DO NOT BUY ANYTHING FROM THIS COMPANY NOTHING BUT SCAMMERS TOOK MY MONEY AND NEVER HEAR FROM THEM. CALLED EVERY DAY AND ALWAYS ANOTHER EXCUSE FOR NOT GIVING A TRACKING NUMBER HAD TO CALL MY CREDIT CARD COMPANY TO DISPUTE THE CHARGES

Je
Review №21

This was my first time ordering from this company at first I was a little concerned but I was well taken cared of by Kevin,Eric and I cannot remember the other helpful person and the part that I received was perfect I’m very happy with the service and I will return and recommend some of my family and friends thanks again Divine auto parts,

Us
Review №22

This company is a straight rip off sent the wrong part for one. Waited forever for the shipping label, shipped the part back. They have been giving the run around for months, about getting my money back. PLEASE DO NOT DO BUSINESS WITH THEM

Jo
Review №23

RIP OFFS!!!!! CHARGED MY CLIENT 276 FOR USED PART WHEN THEY WERE CLAIMING IT WAS SUPPOSEDLY NEW! WAYYYY OVERCHARGED BY 200 DOLLARS. NEW PART FROM SUMMIT RACING IS 175!!!! CALL LKQ INSTEAD!!!!!!!!!!

Ch
Review №24

I ordered parts almost a month and a half ago and they were not able to get them I’ve talk to him several times to return my money $250 and this is been going on for probably three weeks and yet to see my money returned to me I would really hesitate to buy anything from this company!

Ro
Review №25

Ive been going to these guys and Divine auto Parts for almost 2 years and have always had unbeatable services and prices. If youre looking for the RIGHT parts at good prices, theyre definitely the shop for you! Thanks guys for keeping cars together for all these years

Ed
Review №26

Prompt service friendly and I saved money Very professional employee who aided me with the battery Way more helpful than any salvage yard Definitely earned my future business for now on and even more my respect. THANK YOU Divine, GREATLY APPRECIATED everything done today. Edwin

Er
Review №27

I purchased a part that they had one of in stock. They charged my card only after being charged I get a call saying the part they have isn’t a good part. They don’t have another one so I request a refund. When I finally get my refund I’m $3.99 short. Normally I wouldn’t complain but I called to find out why it wasn’t in full. They said it was a bank processing fee that’s out of their control. I wouldn’t of cared if it was something I had to return or even cancelled but it’s the principle. The part never left their establishment. So I basically paid $3.99 for them to pull a part and then call me to tell me it’s a bad part. I will never do business with them again!

CB
Review №28

Been dealing with them since 2 years ... They never let me down . Very helpful and do free shipping usually every time . Recommended these guys .. Thanks Divine auto

Ke
Review №29

They have almost everything in stock for really affordable prices, will definitely keep coming back to them, strongly recommend them.

Ki
Review №30

Im Happy with the service what divine parts junk yard gave me :)

Um
Review №31

Fast and reliable best service ever ....hands down best price I saved 75 percent of cos

St
Review №32

Worst place

Da
Review №33

Stay away these are parts brokers that know nothing about parts and sit in a office ripping people off.

Information
1 Photos
33 Comments
4.2 Rating
  • Address:16 Sylvan Glen Rd, Utica, NY 13501, United States
  • Site:http://divineautoparts.com/contact-us/
  • Phone:+1 800-603-6745
Categories
  • Auto parts store
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  • Quick visit:Yes
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