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NAPA Auto Parts - Genuine Parts Company
749 Mason St, Vacaville, CA 95688, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Vi
Review №1

I bought three Windshield Wash fluid. People were nice and friendly and also gave me a AAAdiscount.

Ro
Review №2

Ive been coming to these guys for years. Theyre very knowledgeable.

Jo
Review №3

A good percentage of the times they have parts I need or they special which is quick!!Everyone is so friendly.

cl
Review №4

Average Auto Parts Big Box store. Friendly, quick and decent prices.

Ad
Review №5

Best employee ever Raul and a local guy Alex. I broke down 3 hours from home. The employee let the regular customer use his truck to drop me back at my truck with all the tools and parts I needed. Even came back and helped fix my truck and get my two kids and myself home. Best parts experience I have ever had with 20 years as a mechanic. Employee 404

Bi
Review №6

Tony is always willing to go above and beyond to help thanks my guy

jj
Review №7

Taylor the DM is extremely rude ill never go to any NAPA again!

Ra
Review №8

Had the tool I needed to get out of a jamb. Great job.

Bo
Review №9

These people know there stuff... I took a trailer hub in today and the counter person extracted the race from the hub to get the part number for the bearing... No auto part store will/could do that...

Ke
Review №10

Great experience! Purchased a new radiator cap for my 1992 Fleetwood FLAIR.

Ch
Review №11

Extremely good service. Went above and beyond to help us fix our truck.

Pe
Review №12

Want to take a moment to thank your staff in your Vacaville location. I was in town when I blew out my AC on an older freightliner chassis Motorhome. I was in your store multiple times as my problems unfolded. Your staff took the time to help me source the parts. Was knowledgeable with your parts catalogs and old fashioned books. Very pleased they took the time to help me. I’m an 70 year old woman, with over 30 years as a parts and maintenance manager. I know good people when I see them. Thanks I’m on the road again!

Ch
Review №13

Great customer service. Almost always has the part in stock that you need. If not they can get it in quickly.

Ma
Review №14

People with bad attitude should not be in customer service. white woman maybe in the 50s let me tell you because of you the store has lost a customer

ke
Review №15

Best parts around good service

Jo
Review №16

Very rude people, I have gone here 2 times, once to buy a new battery and the second time to replace that battery through warranty. Speaking of warranty the warranty is 18 months free replacement and 3 years pro-rated, but when you get a replacement battery your warranty does not reset. This is bad practice. If I get a new battery it should have a new warranty. The lack of customer service made me ask another customer if this could be race related.Bottom line I will never go back after this warranty is up.

Ra
Review №17

Waited in line for 10 to 12 minutes before anyone even acknowledge me. When I finally got help they couldnt find my invoice even though they called the day before to pick it up.

Ge
Review №18

It is very pleasant and got the right part the first time

Sa
Review №19

The showroom has a better layout now. The staff is friendly and knowledgeable. I believe it is under new ownership and it shows. I recommend this store to everyone.

ma
Review №20

As a former shop owner this place has employees with the knowledge and resources to get the part you need when other auto parts stores fail to get a specific part. Highly recommend.

al
Review №21

There always helpful and ideally have the part.

Ri
Review №22

Always very helpful

To
Review №23

Terrible, worst auto parts store in town, they have to order just about anything you ask for and the staff is rude, Condescending, ignorant and extremely unhelpful. Usually desk jockies that have no real world, hands on experience. I will never buy from them.

G
Review №24

They can order parts fast if you need them. Same day or next day. Recommended

Sc
Review №25

This store HAS or can GET the MAJORITY of the parts needed to repair and maintain ALL of my 50s or 60s TRUCKS. .....RECOMMENDED!

Ap
Review №26

Great people great service I love this place

Sa
Review №27

Went in to buy snow chains $40 more than pep boys in Rancho Cordova same exact chains and they where regular price.

Br
Review №28

Just better grade parts than the place that starts with a letter A. Do it right the first time with better parts not again with inferior parts

Va
Review №29

Friendly staff. Raul is very knowledgeable and helpful!

Br
Review №30

Whenever youre looking for one of those odd ball parts, or something youd think would be special order because its rare. Napa auto parts seem to always have it! Working on a 1965 Chevelle Napa hasnt failed me once!

Ni
Review №31

Very efficient Nd knowledgeable

Jo
Review №32

Great place with great service and deals.

Ha
Review №33

That Napa Know How

Jo
Review №34

Will come here more often for parts. They had what I needed, it was better quality and it cost less than the over priced junk the others sell.

Pa
Review №35

We have old cars and they always have what we need

Ru
Review №36

They really try to help as much as they can . They also have a Spanish speaker for those that need it .

Da
Review №37

Great place to get machining done

G
Review №38

Terrible customer service. How are you still in business?

Da
Review №39

Great service and availability

do
Review №40

Very helpful staff

Sa
Review №41

I called asked for a part, they said it was in stock n I was on my way, got there less than 10 mins n they say sorry we are closed!? He should of told me that on the phone before I got there!

Jo
Review №42

Friendly, limited selection. Im not sure if theres a big competitor nearby, but it seemed like some of the merchandise has been sitting for ten years.

Jo
Review №43

It has what you need but service can be very slow.

Ha
Review №44

Good service

To
Review №45

Found the Part! Friendly staff whom pointed me in the right direction!

Sc
Review №46

Usually have what I need.

St
Review №47

They have the hard to find parts

ki
Review №48

Service was fast

Ze
Review №49

Friendly staff

Ra
Review №50

Good place for auto parts

Information
17 Photos
50 Comments
4.2 Rating
  • Address:749 Mason St, Vacaville, CA 95688, United States
  • Site:https://napaonline.com/en/ca/vacaville/store/27284?cid=pl_yext_gpc_GenuinePartsCompany_27284
  • Phone:+1 707-447-3884
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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