We had help from Terry looking at both the Honda Pilot and Ford explorer. Terry was super helpful and Took the time to show us a few cars. we took a couple test drives trying to figure out what would work best for us. We did end up finding the perfect vehicle at a dealership closer to us but Terry was very helpful without being pushy, it was a good experience and I definitely would recommend visiting Buerkle.

First of all, I’m a little tired of constantly getting up sold on service every time that I come in for service, and my recent experience was the worst that has happened to date. While I’m in there I get notifications that something has failed, usually accompanied with an angry red “FAILED” indication that I find to be manipulative and intended to put you in a sense of danger. You will get no evidence to support why it “FAILED”.Yesterday I was told that my brake system was contaminated, but no proof was provided, so I don’t know how a sealed system becomes contaminated. Then the fix was just to flush and replace the fluid with no suggestion that the system was compromised. So can I reasonably expect that this will happen again, since the reason it was “contaminated” was not addressed?Also I was told that my brake pads and rotors needed to be replaced, again with no backing evidence, and I just had to accept the info at face value. Maybe I’ve been spoiled in the past by at least being shown the defective parts, or some form of evidence. It’s hard not to feel like I’m just being taken advantage of by the Buerkle service team.Worst of all, I logged in to my online banking today and discovered that I was double charged on one of the payment methods I used, and when I contacted Buerkle to correct this, they told me I would not get the money back for 1 week. This is not acceptable. I authorized 1 charge to my debit card for $1,000 and I was charged twice. In no uncertain terms, “THIS IS STEALING”. This is utterly inept and unprofessional and an irreparable abuse of trust and what should be a common understanding that someone will not be overcharged for services provided.I could not recommend anyone do business here.

We had a great experience with Dee! She was very knowledge and helpful! She spent a lot of time with us and showed us many different vehicles. Unfortunately, we didnt end up purchasing only based on the fact of lack of inventory for a new car we were looking for in a short time frame. Would definitely go back to Dee for future purchases

Best experience ever! I came to Honda to get a new car because my boyfriend got a 2020 5 months prior. From the moment I walked in I felt welcomed and attended to. Valerie Norton was THE BEST sales consultant ever. She was personable, easy to talk to and hilarious! Made the process quick and easy. Really took the time to answer all questions and concerns. I was in and out all within 2 hours after test driving and all. I will recommend Valerie to so many people and will continue to go to her! Awesome is all I can say!

Have always had exceptional experiences here. They are on the ball and treat you like a VIP every time. I would have purchased my vehicle there, but they didnt have the year I was after in stock when I was looking. However, I take it to Buerkle Honda whenever I need service and will purchase my accessories from them without hesitation.

Phenomenal location with professional yet personal service. No pressure atmosphere focused on educating the customer. Pricing is very competitive and as a large dealer they have a big selection of vehicles. Couldnt be happier with my purchase of a new SUV with them and they will be my first stop when I need to make another purchase in the future.

I am thrilled with my new Honda CR-V. Adam Gifford was my salesman and he couldnt have been more accommodating to my special needs. My spouse is on home-hospice so my time away from home is extremely limited. I was nervous that I would exceed the time away from home. Adam and the sales mgr. understood my time constraints and the sale was stream-lined, yet I felt he answered all my questions and showed me the features of the CR-V. Adam even downloaded my iPhone info. for me while I was signing papers to save time! The car is perfect. The Honda is the 2nd car Ive purchased in a year from Adam. I would absolutely recommend this dealership and Adam Gifford if looking for a Honda.

The team at Buerkle Honda did a fantastic job working with me on my new car purchase. The staff was friendly and helpful. I would definitely recommend Buerkle to anyone looking for a friendly car buying experience!

Bruce was great to work with! Open, honest and old school! Felt like an old friend that you can have a drink with! Would whole heartedly do it all over again. Hope he is around when I look for the next car! Thanks

I had such a positive experience buying a car here from Bruce, and Im so happy with my new Honda! I was not looking forward to purchasing a vehicle for several reasons but mainly i just wanted no regrets. Well, it’s been two weeks now and not only do I not have regrets, but I’m thrilled! Got the cutest white HRV; it’s reliable and really feels like ‘me’ — (even though I still fondly think of my old Kia manual at times.- but alas, it was time for an upgrade in mileage and transmission.) I’d been to a few dealerships for my search and saw some solid possibilities for cars, but something was always just a little off about the sales team— either they didn’t take me seriously as a buyer or they were using bullying and sales tricks that basically insulted my intelligence. I just needed something more high-level with an even-keeled energy. Bruce was patient with all my questions and took his time and was just overall chill and professional. And listen, I know I was buying a new car and my choice was exactly what I wanted, but experiences really do count! Thanks Bruce! Thanks Buerkle Honda! And little Kia if you’re still there, hi! Hope you’re well and glad that I saw it was my new friend Bruce that drove you off to the part of the dealership where old cars go.

Dave and John were so helpful in the whole process of leasing a new car. They were patient, knowledgeable, and helpful. Thank you!

Ive written a review about buerkle already but I couldnt resist another! I have to say this is one of the friendliest dealerships that Ive been to. Buerkle Honda will definitely have my business for a long time!

Dave Price was very patient and knowledgeable. A lot of times when buying a car the sales people only know basics. Dave was able to answer all our questions and functions of our new civic . He was also very accommodating as we were trying to find the perfect car for our daughters first NEW car that didn’t break our budget. When he found one that we really liked but it was the wrong color but Dave made some calls and actually found one in this crazy car market !! more than what we wanted to spend he wasn’t pushy and gave us time to think about it and of course he gave us a great deal on a 2021 Honda Civic sport so If you are looking for a new Honda see Dave Price and you won’t regret it!

We had the most amazing car buying experience with Shena Yang today. The finance guy Phil was also top notch and super efficient! We will most certainly be going back to see Shena for our next vehicle. Thank you so much!

Had a wonderful car buying experience at Buerkle Honda. Terry Sokolofsky was my salesman, he is the consummate veteran sales professional. He handled my trade and all the attendant details quickly and competently. Highly recommend the dealership generally, and Terry specifically.

We bought a new Honda HRV from Buerkle Honda. Our experience was truly phenomenal. Our salesman Scott Steinberg was up front and professional with us. It was our best car purchase ( new or used) ever. It was so smooth and the delivery of the car was great. He showed us how everything worked and was so comfortable. We highly recommend Scott and Buerkle Honda.

Ok. Very nice staff ... never got a good deal ended up buying in Chicago. Very hard to bargain with these guys. But very nice staff. Close by and convenient but better than inver Grove Honda

If your buying a car at Buerkle Honda you need to work with Brian Lee. He provided me the best customer service I’ve ever had. Communication was excellent. Attention to detail top notch.

Brian Lee took excellent care of us, honest. Found us the vehicle we were looking for. The process of buying the car was fast and painless. will buy there again

Travis Moreno was extremely knowledgeable and helpful. Will definitely go back and buy from him again.

They advertise cars as available that are pre-sold or arent actually for sale to get you in the door. Call me naive, but I refuse to do business with a dealership or even a company that starts off a transaction with dishonesty. Happily trading in my Toyota Tacoma for a different hybrid at a dealership that was honest about their stock & wait time & worked to make sure we got a fair deal. Buerkle Honda is everything you hate about the car buying experience.

The sales team was quick to help and get me the information without having to leave the desk we were at. Ive never had such a great experience buying a car before.

Steve and everyone at Buerkle was great to work with. As a female shopping for a car, many other dealership staff made comments about Im surprised your husband isnt with or trying to sell me lower trims without features I wanted, which was very irritating. Steve and Buerkle staff were professional, listened to my wish list of features and without a doubt I purchased from them. The paperwork portion was quick and smooth which was greatly appreciated! A great group to work with and we LOVE our new Honda Odyssey! THANK YOU!!

The only disappointment was that the vehicle they didnt have was the vehicle I am looking for. Take heart, they have more coming in next month, so that problem is solved.Matt Kania is the most earnest car salesman I have ever had the opportunity to work.The dealership has a lot to offer, but Matt brings it all together, without any pressure. He even offer an array ot alternative vehicles as a possible option. Great guy.

Excellent customer service! My family needed to get a 3rd car (used) for our college son. The Buerkle staff helped us in figuring out the best deal to fit our budget. We are thrilled with the outcome.

Great experience. Salesman was able to find me the exact car I was looking for! Thanks Benny!

Parts employee (white male, thin and tall) is rude and too smart to be working there, you should fire him! Find someone who will not insult others to make himself feel better might help.

Bought a brand new 2021 Honda CR-V Hybrid. Great transaction, Carly was amazing. They really take the time to teach you everything about your new vehicle! Would recommend and we checked out two other Honda dealerships.

Leased a new car at the end of April and could not have been more happy. Scott was really great in explaining the options available and showing me how to use all of the included features. Highly recommend.

I reached out to Buerkle Honda about 5 months before purchasing to keep an eye on options and deals. I started working with Jeff and he worked to get an understanding of what I was looking for and kept me in the loop on new deals as they came up, without any pressure to buy. He was quick to follow up and trustworthy during the buying process, helping me secure a deal that fit my budget and not pressuring me to buy more than what I was comfortable with. He was very friendly and easy going too!

I leased a new CR-v back in December and I couldn’t be happier! Buerkle’s customer service is second to none. They worked with me to find the right vehicle at an affordable cost. I highly recommend this dealership.

Very professional and friendly staff! Worked with us to get us a great deal on the car. Highly recommend this dealership.Andrew

A pleasant, painless experience - the staff are friendly and helpful without being pushy.

Travis Moreno is awesome at showing vehicles. He listened to what we wanted and answered all our questions. He found the best pricing for us.

Highly recommend Buerkle Honda they have gone above and beyond my expectations and I bought a used vehicle that wasnt even a Honda and they have gone out of there way to male sure I am happy and pleased with my purchase. My salesman Isaac was great as well. BUERKLE HONDA IS DEFINITELY ABOUT CUSTOMER SERVICE! And I dont say that lightly.

Purchased a 2017 Accord back in September and love the car. Didn’t have to haggle since it was already at a great price. Was about the smoothest process of buying a car experience I’ve had. Shena Yang in sales and Tom Kulstad in financing were super helpful and willing to work with me. Definitely would purchase another car here.

Great service so far, going to keep going here!

They have a helpful and friendly staff at Buerkle Honda! I was matched with a vehicle that I really like. They listened to my requirements for a vehicle and matched me with one I really like a lot. They make leasing extremely easy.Recently I traded in a 2018 for a 2020 HR-V I was in and out in thirty minutes with a new vehicle and cheaper payments. I recommend Buerkle to anybody who’s in the market for a vehicle.

I must like them, Ive purchased my last 3 cars from them. Neal is great if youre looking for a vehicle. The service department is great too, always friendly and get my service needs taken care of.

My family and I came in on August 31st at 7PM after the sales manager had offered us a great price on a 2020 CRV EX. Ike Oberg was our salesman who was personable, down to Earth, and polite. We were in and out of the dealership in 2 hours and I couldnt be more happy with my purchase.

Awesome experience, they got me in my new 2020 Accord the same day I applied for it and sent my info online. Paper work was all ready when I got there, everyone there is chill. As long as you do your part as the customer they’ll get you in the car fast👍🏽

Given the positive reviews, my experience with Buerkle was especially disappointing. Scott Steinbergs special Costco price for a financed 2021 Odyssey EX: $33,615. The internet price that anyone can get for the 2021 Odyssey EX financed: $33,560. We found the same car at another Honda dealership for $2,000 less. When Dudley Peterson, the General Sales Manager, emailed to follow-up about our interest and I pointed out the price discrepancy and asked for an explanation, he didnt respond. If youre looking to purchase a Honda through Costcos Auto Program or get a good price on a new Honda, Buerkle Honda isnt the place to go.

Service dept is great and easy, no pressure buying experience.

I can honestly say that Scott Steinberg is the best car salesman we have ever had the pleasure of working with. He was nice and patient and answered all of our questions.

My service advisor Austin was phenomenal, he took the time to go over every detail about my car, made sure I understood everything that was going to happen in the repair process and was very communicative throughout the whole process. I was expecting the repair to cost more than it did, so that was also a nice surprise. Im usually very skeptical of going to a dealership but I would trust them and Austin with my car anytime.

We called to see if they had a couple of parts we needed for a repair job on my 2016 Honda CRV and the parts specialist Rodney was fantastic. He pulled the parts before we got there, was able to help answer a variety of questions we had, and the price was better then expected. Thank you Rodney for your wonderful service! We got the job done and didnt have to come back thanks to his help.

Bruce was very nice, accommodating and honest. The whole process was a breeze!

I purchased my CR-V and the transaction was the smoothest I have ever seen. I didnt have to haggle when car shopping at this dealer and the first price quoted was a great deal. The staff was friendly and professional and I would go back again given the opportunity to buy another Honda. I am very happy with my 2nd Honda, and I will always recommend Hondas to anyone who wants a well built and dependable vehicle. Nothing wrong with other dealers, but I cant imagine them doing a better job than what I found at Buerkle Honda.

Matt and Taylor came together as a team to help fix some hiccups at my appointment. I appreciate them making things right as I’ve been a Honda customer for several years now. Oil change was done quickly and my car is now squeaky clean. Thanks again, guys.

Tony and Carly made my car purchase as easy as pie. If you’re looking to get a car from here, talk to one of these two sales folks. Very flexible and accommodating.

Nice & quick service and have good facility but close in Sunday and Saturday 6pm close.

Working with Seth was the best experience with a car dealership, and the trade in value was very reasonable!

Not sure how many people in History have traded a BMW for a Honda but I am one of them. Honestly couldnt be happier. Ive owned 15 cars throughout my life and dollar for dollar my new car is one of the best. Shout out to Travis in sales. Super easy to work with he understood what I was looking for and made it happen. If you wanna be jerked around go to Burnsville. If you want to be treated right by good people come to Buerkle Honda. 5 stars!

Awesome dealership. Period. Cant personally say enough. ✓✓ok ok

Friendly, knowledgeable staff. Nice, big waiting area for the service center with comfortable chairs, vending machines and coffee, available wifi. There is even a separate room with toys and tv for waiting with your little ones. You can pull right into the huge garage for any work youve got lined up.

Bought a new/used car today from a very patient and helpful salesman by the name of Neal. Great experience!

Sold me a used vehicle that overheats, overheated the day I bought the vehicle. They said they fixed it but they didn’t vehicle still overheats if you drive it more than 20 minutes.

Scott Steinberg is the man. Hes helped my family for year in buying new Hondas, and the experience gets better and better everytime. Thanks Scott, for being so awesome to work with!

Recently brought my vehicle here to have my transmission fluid flushed and a small variety of other things. Both Taylor and Anthony, who helped me in each of my appointments, were excellent. They were knowledgeable, personable, and professional throughout. The pricing was also superb and extremely fair. I highly recommend bringing your vehicle here and will absolutely be returning in the future.

My 2008 Honda CR-V went into Buerkle Honda Service for a starter motor replacement. Check engine light comes on immediately (in the parking lot) after picking up the car from Buerkle. ODB-ii reads P0325 knock sensor and P0141 O2 sensor error. Service advisor refuses to take a look at the issue more in detail (unless I pay diagnostic fee). I take it to my independent mechanic, and turns out the knock sensor wire was disconnected. Reconnected the knock sensor connector and both P0325 and P0141 code went away. I am certain that the technician at Buerkle didnt re-connect the knock sensor wire after replacing the starter motor. FYI, the knock sensor is on the same plane as where the starter motor mounts. Buerkle could have taken care of their customers - but no - the service team decided to 1) NOT take responsibility for their service that was paid for 2) attempt to cash in on the opportunity.Very frustrating experience at Buerkle after spending $950 for starter motor replacement and gets treated like an idiot. Totally could have spent another +$400 for Buerkles mistake. I do not recommend this place. I will no longer do business with this place.

Outstanding service all the way around! It wont be the last time I purchase a Honda from Buerkle Honda! They far exceeded my expectations! Great job!

I will only go to this Honda location from now on. Most transparent pricing and fastest service.

Friendly and Prompt until they collect payment, neglects customers and fails to deliver on promises or communicate properly afterward. Not knowledgeable on their services and products, and very disorganized.

Thank you for your great customer service and wonderful staff. Pheng Moua was the person who helped me. He did his part effectively and efficiently. He also guided me to other services. Also he was fast at responding to my questions through text messages even after the purchase.

I was looking for a good used car a friend at work had sed to me that Buerkle Honda is the best place he know of for thay will work with you that was in 2005. I have never been more happier with the way i had been treated . i am on the 4th car. There service department is top notch. Im a client of Buerkle, i cant thank them enough.

Looks clean and busy. I was buying parts for my Honda Pilot.

Jeff was terrific to work with! He spent a lot of time with us and was in no way pushy. Jeff has a great sense of humor, was patient, knowledgeable and helpful. The dealership was clean, comfortable, friendly, efficient and had a great inventory. All this plus the fact that Honda vehicles are high-quality made our experience extremely satisfactory. We will be back in the future!

Recieved a fair trade in price and excellent service from Shena in sales and Tom in finance. No pressure. No surprises. Honest and nice people here. No comparison to other dealers/sales staff who were all busy at their desks on their cell phones....Shop here !Bill

I was very happy to be able to buy the car I wanted during a difficult time of the pandemic. I researched before I contacted the dealership. They were very prompt in finding the car I wanted and set up an appointment. It was great to be able to get the deal I wanted within a short time. Most importantly, I felt that, as an elderly woman, I was listened to and valued as a customer. This Honda was the fifth car I have purchased on my own since 1980. And the experience was the best! Thank you Buerkle Honda!

They were exceptionally polite and helpful. I appreciate the great service.

Excellent service been provided during my visit with quick service.

I loved my experience working with Dave Price at Buerkle Honda! It was my first time leasing a vehicle without co-signers, and Dave went above and beyond to make sure I felt comfortable and confident in each step of the process. I would definitely recommend working with Buerkle (and Dave) to friends and family, so you should too!

Friendly accommodating staff. A pleasure to talk with but keep in mind they are still salesmen/women at the end of the day. Lol

I drove my daughters car for an oil change and when the car came back it was dirty and oily.

They have an attention to detail. I feel very confident in their work.Nick Peterson was very good at keeping me informed of the work and the progress.

Good customer service and prompt attention to the job brought. I give them kudos.

I had a nice experience with Benji at Buerkle Honda. The car I was hoping to look at was no longer available but he called to say that he had another one similar if I still wanted to check it out. He was knowledgable and patient.

Had a little mishap off 61, pulled into buerkle and they were more than willing to help me quick

Worked through some issues with a vehicle I purchased here and the staff was very friendly.

Benny was over the top awesome with helping our family pick the right car for us & He made sure we stayed within our budget! He was very friendly and kind to our children who came with to the dealership. I would recommend going to see him if you need help with buying a car!

Worked with Bri on the express team. She was fantastic. Ill definitely becoming back in.

Travis was so personable, honest and knowledgeable....was the BEST car buying experience I’ve had in a VERY LONG time!!! I would DEFINITELY RECOMMEND HIM and the DEALERSHIP❤️❣️His assistant (son ) was pretty darn GREAT TOO❤️Thank You Travis!!!!😁

We had our car, 2007 Honda Accord 127xxx miles, in for an oil change on 08/05/20.Upon completion our service advisor told us the threads for the oil pan bolt came out. I took that to mean they were stripped. He said they put a longer bolt in and there didnt appear to be a leak but that could change. I asked how that could happen and he said he was told it is just wear and tear. I told him I had never heard of that and as far as I was concerned it was from over tightening the pan bolt. I have changed oil on many cars for a lot of years and have never experienced this. A friend who has had his on repair shop for over 30 years said that hes never heard of this just happening and the only way would be from over tightening the pan bolt or cross threading it. After going back and forth I asked how much a new oil pan would be since this is the correct repair. I was told it is ~$540. I said Id pay half and was told that our advisor would pass that on to the service manager and he would be calling me.Today is 08/28/20 and I have not heard from the service manager. I expected to hear from him within days of when we were in.We are now left with the option of eventually having an oil leak, or having to spend over $500 to fix this problem correctly.We have had issues the last two times now when we were in for service at Buerkle Honda. Last year we were charged for a tire rotation that wasnt done and this year the incident Ive documented above. Also on the most recent service date of 08/05/20 we had the tire rotation done and weere3 not charged, but a tire was checked for leaks, including dunking it, and the valve stem cap was not put back on.We sent an email to Ken Anderson the service director on about 08/12/20 expressing our disappointment and have never heard back.While we waited for the service to be done we shopped the lot as my wife wants to get a new car in the next year even though at 13 yrs old the car only has 127xxx miles on it.We like the Honda brand but at this time would be hesitant to trade at Buerkle Honda.

Start to finish the service was amazing. We felt prioritized, and not pressured at all. Will go back for car needs in the future!

Got service done quickly. You need to tell the service people if you have a service plan, as they dont seem to get that information automatically even when you buy a vehicle from that same location.

I brought our 2018 CRV in for service on July 1st. As always very professional and efficient manner in checking in, answering all questions. After I picked it up and drove home I noticed a dent on the hood. I called Service and reported the dent. The next day I brought it in for the service director to see it and take pictures. They called back and said they reviewed the cameras and could not find or see anything that would have caused the dent but also could not say it didnt happen in their care. They took 100% responsibility to repair it. They set up a body shop appointment, provided a loaner vehicle and fixed the dent and repainted the hood area. This was above and beyond superior customer service. I have told everyone I know this story of a company doing the right thing. I am a customer for life for purchasing and service. Thanks to the entire team.

I worked with Isaac Oberg to buy my late model used car. Isaac is a great sales person if you want a low pressure sales pitch. Isaac had answers for all my questions, was readily available when I called or texted him, and if he didnt know the answer he knew where to get it. After I purchased my car, there was a small problem with the paint job, but Isaac was able to get if fixed super promptly with no cost to me. Highly recommended.

Friendly and knowledgeable sales staff, great pricing. I definitely would do business with them again.

I just bought a new cpo accord from Benjamin Anderson and his manger Toulong, and Tom Kulstad in the finance office, and they all gave me the best car buying experience ever. They immediately introduced themselves with a warm greeting and had the car warmed up and ready instantly. It was an insanely easy process with zero back and forth and zero games, with excellent customer service from start to finish. If you’re in the market for a vehicle you’ve gotta ask for Benjamin. Thanks again guys!!

Always great to work with. Any individuals I have worked with over the years have been friendly, knowledgeable and courteous. It was great experience again with this lease.

During the stay at home rules, we worked with Jeremy Miner to buy a car. He delivered everything we requested, anticipated our questions and had options available to us. It was an outstanding customer experience, one that I found unique in the industry. I definitely will be going back to Buerkle Honda when we need another car. Highly recommend!

Buerkle Honda service center has always been incredibly helpful with any issues Ive had with my Accord since purchasing it in 2015, and I wouldnt trust servicing my Honda anywhere other than this location. Employees are never pushy about getting work done and only suggest when things should be considered, and the parts department encourage self learning and want to make everything easier for you when you have similar issues. Would absolutely recommend this location for all your Honda needs!

EXCELLENT EXPERIENCE BUYING.Love my new Honda CRV and had excellent customer service with Scott Wallis in sales.Will HIGHLY recommend to friends and family.

We had the best experience with Benjamin Anderson. He was super friendly and patient, very knowledgeable on his vehicles and we got a great deal. I would recommend Benjamin Anderson to anyone looking for a new or used vehicle. Thanks Ben!!

An all around great place. Salespeople understood my needs when buying a vehicle and the service center workers are knowledgeable and friendly. I have had very positive experiences here.

Shena Yang is the only guy you need to see. He is very knowledgeable and explains everything! 5 star service!

Well, i May not know much about the car industry but i think i know a lot about a door latch light that is on drains the battery. When you spend $1935 on your car, you expect an excellent repair service and treatment.As i was driving out after 2 days of using the complimentary rental service, i realized that the door wasnt closing properly the light was on too.I humbly requested what was going on and i didnt like the lecture i got from Mr Buchman:That i didnt come to fix the doorThta the door wasnt workingThat a new set of spare parts will be requiredAnd worst of all i should just turn off the door knob buton!!The mechanic was eventually called and agreed with me 100% the latch which costed 736 dollars to fix wasnt after all closing.after couple pull and push of the door(trial and error) the clocking sound went away and the latch closed.I left and will never return here.

Outstanding customer service. Highly recommend!

Ben was very patient and kind very much so enjoyed working with him

The experience of purchasing a auto was painless and fun. My sales consultant was wonderful to work with. The price quote that I received was very good. Plan on another purchase from them soon.