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Valdosta Nissan
3715 Inner Perimeter Rd, Valdosta, GA 31602, United States
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Valdosta Nissan
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Da
Review №1

Thanks so much Anthony Mccreary!!! For great customer service! You’re the best

Ch
Review №2

I was assisted by Edgar Merriweather. I am grateful to have been assisted by him. He worked with me and I was able to leave same day with my vehicle. The process was thoroughly explained to me and broken down very concisely. Thank you to Nissan for helping me find a vehicle

Wa
Review №3

Price is outrageous and trade value is pretty much a rip off. The staff was super awesome and friendly. If prices could reflect how awesome the staff is then this dealership could make a lot of money.

Ta
Review №4

Everyone is extremely nice here! I came because there was a recall for my car’s hood. I was in and out in less than an hour and was even able to engage in conversation with other employees while I waited. Joe (I hope that was his name. I honestly can’t remember) from service made this a very easy experience.

Sa
Review №5

Came to this Nissan dealership when my Juke was making a strange noise and behaving weirdly on a long car trip back to Florida. Joe in service was so kind to explain everything that was wrong with my car and was quick to get what they could done. I eventually made the decision that it would be best to finance a new vehicle and Chuck B. in sells had us in a Kicks in a like two hours. He was very kind and worked with me to insure I got the best possible rate. We wouldn’t have gotten home if it wasn’t for this amazing team!

Ky
Review №6

I am currently in the market for a vehicle and i wanted to look into valdosta nissan as an option for purchasing; however, the way that they did my co worker is very disheartening, selfish, and out right cruel. I would advise every one of you all to not purchase at this location. She went in for a diagnostic test and when she picked up her vehicle, her transmission was no longer working. They admitted to not doing a diagnostic and putting the wrong transmission oil in, but will not fix the issue. All they did was offer a cheaper rate for repairs. I am disgusted at the integrity of this place. Please be careful. There is not telling if the brand new vehicles were properly inspected. I know that mechanics take advantage of women and that is what upsets me the most.

Da
Review №7

Recently purchased a new car here. Have to say was a pleasurable experience for sure. Very impressed with the quality of the vehicle!! Salesperson was very polite and attentive to needs and wants. Will see how service goes when it comes time for that and will update at that time! So far so good, and glad for the experience so far!!!

Rh
Review №8

It was great! The whole entire staff were so professional. They each were very nice, warm, and friendly. I had a terrific experience because of how I was approached and greeted. They just made me happy with everything the did to help me. Ill always remember the Nissan Dealerships staff because they really did an outstanding job with their service.

Ch
Review №9

A pleasure to do business with. Very willing to work with you to come up with the best deal for all concerned. This is the second vehicle I have purchased from them.

Pa
Review №10

I had a business trip planned on a Friday afternoon. One day prior (Thursday evening), my Pathfinders AC went out. I immediately contacted my service tech-Joe Lieupo. Once again, Joe approached my situation with a sense of urgency and helped me out. He was able to make an appointment to have my compressor replaced early on Friday morning and I was on the road Friday by 12:00 noon on my business trip. Thanks Joe! You are an asset to this organization and you always surpass my expectations. Joe is #1 in customer service which is why I choose to continue to purchase vehicles from Valdosta Nissan.

Ta
Review №11

Eric is amazing! I I thought I would have to get a rental but I was able to wait while my vehicle was diagnosed and repaired. Rentals are pricey and I am thankful I did not have to get one.

Mi
Review №12

Roxanne and the Valdosta Nissan were outstanding in category. Roxanne was extremely knowledgeable and the finance team did an amazing job get me the perfect deal. I highly recommend this dealer to everyone.

Wa
Review №13

No appointment no problem! God bless you Kent Barker.Oil change,tire rotation.Kent advised me it was time for cabin filter change and kept me updated on how long till my vehicle would be ready.Kent gets 10 of 10 stars and should be employee of the month.

K
Review №14

I’m new to Valdosta and my air conditioner died. I got a new compressor installed quickly and at a reasonable price. Appreciated text updates, too.

Le
Review №15

All personnel I interacted with were friendly and helpful.

Ch
Review №16

Bruce, the finance guy, made it very easy to work with the dealership. The delivery team was super nice. Thanks everyone

Ja
Review №17

James Lawrence was the one who help to get an issue resolved. He went above beyond to make sure we were happy. Thanks

L
Review №18

Went in for my first free oil change and MS Tess took excellent care of me... Techs had my van out in no time... Thank you all for the great Service!!!

La
Review №19

People were nice. Service took forever for just an oil change. I had an appointment and did not leave until 1 1/2 hours later. They also did not go over the inspection sheet. Very disappointed, going to Tifton next time.

Gl
Review №20

Great! I messed up and scheduled the wrong day, they went ahead and got me seen anyways

Je
Review №21

I had a great experience with the sales person Joe the information clerk Jordan V. And manger Bruce they was all execellent workers and very HELPFUL

Ma
Review №22

Great customer service in the service James Lawrence is very knowledgeable about his job and ver courteous he is a great team member to the company

Ro
Review №23

Joe, Eric, Tess and James are the best in the Service Department! Super helpful and ALWAYS exceeds my expectations!!!!!!!Valdosta Nissan has the best service department I have used in my 37 years of life!Great Job!!!!!!!!!!!!!!

La
Review №24

I had rented a car from Sherry trip to Florida with my kids super nice car everything went perfect I just want to thank Sherry everything that she did for me and I will definitely recommend anyone that needs to rent a car go through Nissan ask for Sherry thanks so much

Ma
Review №25

Worked with Joe today . He got the deal done. Great service and the truck i wanted.

Ja
Review №26

James Lawrence was the person who assisted me this time, he is amazing!!! EVERYONE was super friendly and helpful. The young guys outside, the guys inside, and the ladies at the lobby ARE AMAZING!!!! The BEST experience I’ve ever had. Great job guys! Keep it up!

Sh
Review №27

The salesman was VERY nice and helpful.. He made sure the process was done in a reasonable time and he made sure I had everything I needed before I left. I really appreciate everything he did for me.

Lu
Review №28

Everyone was so nice and professional. I had my oil changed and tires rotated excellent job.

Be
Review №29

We took in our 2016 Sentra to have a diagnostic evaluation of the CVT transmission.While it was in they discovered a recall issue and took care of it as well.

Jo
Review №30

Mr James is very happy with his Sentra. Overall experience was nice. traded in a 2002 cadillac for a 2021 Sentra. Free oil changes for life!!

Mm
Review №31

These people are the most beautiful lairs and scammers that Ive met in my life lucky my hands are registered lord blessed their unfit minds.

BE
Review №32

All of the customer service representatives are nice&friendly. They notice you and they make sure you are helped! The restroom clean and the snacks and coffee are always (on point😋)stocked !

Hi
Review №33

I had a very good experience with Tess. She exemplified GREAT costumers service in taking care of my service repairs. On the other hand, the guy Eric in the service department was difficult to work with and DID NOT have good customer service in dealing with my concerns.TESS restored my confidence in continuing to patronizing VALDOSTA NISSAN.

R.
Review №34

Anthony was a wonderful sales-person and I thoroughly enjoyed working with him as a customer and as a new friend who sold me a car.

Ju
Review №35

I was taken care of very quick.

Ja
Review №36

B.J at Valdosta Nissan treated me like family and his service was the best ever he made my first time experience at a Dealership an Awesome one. I cant express how much i enjoyed my time at Valdosta Nissan but i will say B.J is one of the best guys youll meet. Until we meet again Brother✊

Sa
Review №37

My experience at Nissan was great everyone there was nice and courteous.

Ca
Review №38

I had an oil change, tire rotation, & and they checked my breaks. Everyone was friendly and helpful.

Rh
Review №39

Everyone was awesome.... From the first drive in to the drive out with my new purchase of a Nissan. Love Valdosta Nissan. God Bless each of you and Have a safe & Merry Christmas.

Ju
Review №40

Very quick and friendly. Had me in and out in no time at all.

Ch
Review №41

Had a decent experience with their maintenance department. Only reason for the 2nd star. However, they have very shady advertising methods and sales staff. I receive letters all of the time from the sales manger with what looks like handwritten notes (totally copied) saying call me direct! I want to buy your car from you! But when you call, you never get them and you end up talking to another sales rep. Same thing when you go in, the manager never talks to you. They also kept pushing me to buy new when I was looking for something specific. They took my info and said they would call, but they never do with a deal. Just more advertising. I do NOT recommend purchasing a vehicle from this establishment. They dont actually care about you, the consumer.

Br
Review №42

If I could give half a star, I would. Came in last week to get an oil change. Talked to young man, Steven. First off, not the best customer service. Couldn’t get two words in without being interrupted. The I told him what oil I preferred and he told me they are required to use another brand. How? He gave me some skill about some policy that I have NEVER heard of. I told him I was here to do business and he pretty much told me to try another Nissan. Will not return.

Cl
Review №43

This one is for the service department. Thank you for listening to me, for checking my vehicle and ordering the replacement part while I was dealing with my Cadillac extended useless warranty that wanted to force me to use the GMC dealership that treated me like less than a human.I know you did not have to go all out like you did, and because of you I will be able to finish my journey to say farewell to the person that means the most to me. Thank you for not bouncing.Customer service has been stellar, but your humanity n care is beyond. 💕Diane Martin, Clarksville, TN

Tr
Review №44

They always have time to fit me in their maintenance schedule. I had an issue with my battery and they quickly worked me in the schedule, called me and proceeded to fix the problem very quickly. He also took the time to explain my new battery warranty. The service department here is great.

Je
Review №45

Both times have been great experiences. Would definitely return for my third vehicle.

sa
Review №46

From day one your online rep Malecka and salesperson Johnthan got me what I needed made sure I was taking care of 😘🌹

Br
Review №47

Love Mr. B.J. Davis!!!!... Awesome person & sales person. Hes straight forward with you. He tells you the truth and works hard for you. I recommend him to anyone & everyone. He is the only one that I will deal with & Ive been doing business with him for years with Nissan.

Sh
Review №48

Excellent and quick service. Everyone that I encountered was very polite and courteous.

Ve
Review №49

I was there for an Oil Change & i was in & out w/ no problem. I’m definitely looking forward to getting a new Nissan in the future.

Pa
Review №50

Really good experience. The guy that helped me was very nice and friendly. Thank you so much

Ac
Review №51

James was awesome as usual. Great customer service skills and patience.

Ph
Review №52

Trouble customer service today and false advertising call me to come and I didnt see the person that I spoke with. But wanted my information but didnt show me a car like the last time . Trouble service i was just standing waiting . Other people were outside said the same thing one thing online then different in stores

Er
Review №53

Judging by the previous reviews I’m glad I didn’t get Steven. The people I dealt with were super friendly and pleasant. When I called to make my oil change appt I think I spoke to Eric he was kind and helpful. When I dropped it off the morning of my appt I’m not sure of the guys name but he was very kind. Then when I picked my car back up I dealt with Michael and he was also very kind. I have had a great experience all the way from the day I purchased my vehicle.

De
Review №54

Donnie Bergeron is the best. Made the whole experience so much easier than I expected. I absolutely hate car shopping. Will definitely recommend

Ph
Review №55

We came to purchase a car, our service was well please.

To
Review №56

I appreciated that they gave me a free oil change with my services this time around. James is really nice and he helps you with all of your services. I am keep coming here for all of my maintenance work. They work on your car and get it back to you in a timely manner.

He
Review №57

Even though it was raining I was pleased with the sale of my car. Got what I wanted.

00
Review №58

My salesman went above and beyond to get me approved for a new car. I would recommend him and the dealership to a friend.

Ja
Review №59

Took my moms car in there for an oil change. Was greeted, not in the best manner, by Steven one of the advisors. Guess he was having a bad day already because it showed in his body language, his tone and definitely didn’t show any patience with me and my mother. Highly disappointed in how he handled being a “service” advisor. Not saying I won’t return, but will definitely ask for someone else.

Sh
Review №60

I really had a great experience and felt like everyone had my best interest in mind. Would definitely recommend to anyone looking for a good deal and great customer service.

Ke
Review №61

Very nice and honest.

Ma
Review №62

Ian was really helpful in helping me buy my first brand new car. I wasn’t sure it could be done, but he helped me to find a method.

Ne
Review №63

It was good

Wa
Review №64

Service without a problem

dr
Review №65

Dealing with chuck was amazing!

Ki
Review №66

It was fabulous, quick and the best experience I’ve had buying a car

Sh
Review №67

My experience was great! Earl was an amazing salesman.

Am
Review №68

It was great, not too busy, which is very much appreciated in these times!

ma
Review №69

Went up there to do to getting a contest flyer in the mail Went up there they talked me into purchasing a car which was a 2019 car approve me for a loan And after I got the loan and left in the car the bank took back the contract and I never got a phone call a text message or an email it was only then when I found out about this was that we had to go up there to sign some paperwork and wouldn’t let me leave in my 2019 car they told me the bank disapprove that long and took it back they approved me for another car in which it was a 2020 car!! I like the car don’t get me wrong but this experience was and after I got the loan and left in the car the bank took back the contract and I never got a phone call a text message or an email it was only then when I found out about this was that we had to come up there to sign some paperwork and I wouldn’t let her leave in my car they told me the bank disapprove that long and took it back they approved me for another car in which I like the car don’t get me wrong but this experience was Not too good only got one key they won’t give me the other one! I got a nice car that I needed and I like the car but I would’ve liked to of had the option to pick out what I wanted instead of just getting settled with a car because I was looking at an SUV

Sh
Review №70

Had a great experience

ro
Review №71

Great costumer service!!

Mi
Review №72

Got my oil changed, took over 2 hours and the employees were so rude and mean it was unreal.

Am
Review №73

Everyone was very kind and helpful. Had a wonderful experience.

Ch
Review №74

Have purchased cars here for years. My service appointments are always easy to schedule and fast. They keep my car in great condition.

Wi
Review №75

Mark down Mike so professional, courteous, thoughtful, genuine and caring but most of all a God fearing man. He did everything possible to make Willie dream come true.

Ka
Review №76

I have received excellent customer service when ever I have visited the Nissan Service department. I appreciate every member of the service department. I would like to thank Joe, Stephanie and Rhonda for their kind and respectful manner they have towards me. I am always greeted by all members of the Nissan team whether it be the sales personnel, service personnel or the young lady in the reception area.

Ke
Review №77

Excellent service.

Vi
Review №78

My appointment was at 8:00 am but I had 4 other cars before me when they opened at 8:00. My car was promised back to me by 9 am but I had to call and it was almost 10 when I called because no one called as promised. Every time I come for service Im given a list of things that need to be done but some things I have already had completed elsewhere so I questioned their recommendations. I would love to feel comfortable with this dealer but its always something. Ive had to travel the Tifton location for some service because of the mistrust. My car was cooling fine when I took my car for an oil change and rotation and now its only blowing out hot air so Im upset and Im sure it will be something else I need to pay for.

Mi
Review №79

I was here for a oil change and tire rotation, several employees passed by not one of them exemplified customer service.Only one African American male greeted me with a smile. Hopefully next time I will have a better experience.

G
Review №80

They were so nice and helpful

La
Review №81

Valdosta Nissan Service Department was the worst experience! I have always had delightful experiences at every other Nissan Dealership that I have visited and after my recent move figured I would have that customer service here too. Sadly that was not the case the service department was lacking in customer service. When asked if I wanted a tire rotation I stated no that I had someone else who had just recently rotated them when I purchased new tires. Not only did Valdosta Nissan rotate my tires but charged me $20. They failed to provide me an itemized receipt until after my card had been charged. And then it was a hassle to correct the issue. Ronda didnt know what to do and wanted to sigh often, I wasnt the only customer having an issue either another customer was having to make several phone calls because Ronda didnt want to enter a credit card manually. Im sorry at 5 oclock in the afternoon we werent holding her up from going home she still had an hour and a half! Secondly, their prices were astronomical even compared to other Nissan Dealerships nearly $25 more than I have ever paid at a Nissan, with no extras to go above and beyond (free vacuums, etc!) Just very disappointed in the service that I received, being a loyal Nissan customer.

Ke
Review №82

James is the only one I trust when it comes to car repair.

Re
Review №83

Who receives a pleasant experience at a car dealership during a pandemic? I do. Diann Durden. From the care package delivered to my front door at the beginning of the pandemic to the recent oil change, the staff at Valdosta Nissan are the best. I highly recommend.😁

Sh
Review №84

I was not satisfied. I went in for an oil change and ended up being charged $300 for services that I was unaware I had to have done. After leaving, I noticed my airbag light is still on. As a service department, I should be informed of upcoming services that are mandatory and I’ll be liable to pay for. And if there’s anything else wrong I should be informed and it should be serviced. I haven’t had this vehicle 1 year yet and I’ve already spent over $500 on it because I had to purchase a battery also. I’m not very happy with TKO.

Sh
Review №85

The people there was very nice and donnie bargerron was the salesman I dealt with he was very helpful and patient with me and very knowledge able about the vehicle I was looking at .So yes I purchased one and would recommend to anyone to go to nissan if you are looking to buy a car. Thank you I love my new car

La
Review №86

The staff was nice and I was very pleased with how fast they got my vehicle serviced.

Ve
Review №87

They were very helpful and fast! Thank You Nissan

Ch
Review №88

I had 2 nails in my tire and Devin helped me get it repaired in a timely fashion. I appreciate Devin for working my vehicle in and getting my tire repaired. Devins customer service was outstanding!

ma
Review №89

I was very pleased thank you victor

Mo
Review №90

Steven had awesome customer service skills. He went beyond my expectations.

sh
Review №91

In the past,after I got my car seviced,one of the employees would go over the paperwork with me. All the guy told me was that I needed transmission fluid and brake fluid. In the past,they would have put those in. Then,I got home and found out, after looking over the paper,that my front brakes were in the red. They said everything was fine. They are nothing like they use to be.

Is
Review №92

Great place for excellent looking cars especially Nissan. They accept trade-ins where you bring in your old car and get a new one at the fraction of the cost of the new one, depending on the year, make, model and mileage of your old car. Great customer service and decent environment for testing and inspection.

ja
Review №93

Excellent customer service from beginning to end from everyone!

El
Review №94

Service was good and done in an exceptional time frame. Staff was courteous and polite

Ja
Review №95

Rented a car from TKO (Sheri) and I highly recommend them. Great value!!!

Mi
Review №96

This dealer’s service department nailed/fixed a ton of standing issues with the ABS because multiple recall repairs had been done improperly at other dealers.

Ni
Review №97

Everyone was really nice!

Di
Review №98

Victor was a friendly and helpful salesman.

Be
Review №99

Valdosta Nissan,Devin Schultz -made my experience one to remember. I came in for an unscheduled oil change & a free cabin air filter service. He offered a few other services, one of which I excepted -tire rotation. What make this guy stick out was his unknowingly concern. Yep I made that word up😅. In other words he have a natural rapport, I didn’t feel under pressure or attacked by sell me this & that... & that meant a lot. In addition to one person saying I’d have to wait over two hours, he strightend that out quite professionally & I was out within the hour. He’s definitely a front liner, Nissan won when they hired him.

Wi
Review №100

I love how courteous the staff is and how fast the work gets done.

Information
27 Photos
100 Comments
4.2 Rating
  • Address:3715 Inner Perimeter Rd, Valdosta, GA 31602, United States
  • Site:https://valdostanissan.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 229-242-7325
Categories
  • Nissan dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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