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Dollar General
11909 Dixie Hwy, Valley Station, KY 40272, United States
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Dollar General

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Ri
Review №1

PLACE IS A MESS, PARKING LOT IS DISGUSTING, SHOP LIFTING GALORE, NEEDS TO BE LEVELED. THIS PLACE IS A CRIME HOTSPOT, AVOID THIS PLACE IF YOU VALUE YOUR LIFE.....BEEN GOING HERE FOR 13 YEARS AND ITS BEEN LIKE THIS THE ENTIRE TIME.........

Th
Review №2

Always the best people in there, always smiles and doing the best with what they got which is an old store

Ro
Review №3

The people that works there are real and good people

Th
Review №4

I did not hate the help, what i do strongly dislike is the extreme disorganization, the very dirty parking lot and the lack of help. Im sure they dont pay those people enough to deal with all the issues that this particular store has. They seem to have a great selection but you cant hardly navigate thru the isles from the clutter. Its ridiculous.

Ch
Review №5

I absolutely LOVE the Dollar General Store. I get such great name brand items for a qtr of the price and also the employees are always so helpful and curtious when they are helping me find something or just checking me out

Cr
Review №6

Low stock on most items. Sjelves were bare for 5 of the things i stopped in for.

mo
Review №7

Great people. great people.

Am
Review №8

The place is always a mess. Never is stocked & always out of products. Usually very understaffed, usually have to close very early. Even tho its not my favorite its not their fault. The employees here are awesome. Only reason i do keep going back is because of them.

di
Review №9

This is the dirtiest dollar store in the state. I thought they were going outta business when i walked in. I couldnt find a thing. I was falling over inventory piled up on the floor still needing to be stocked...a complete mess...just throw the whole store away.

CR
Review №10

Friendly services, Polite, and Helpful. The drinks were on sale and they were out of stock of a particular drink on the shelf and I asked the lady if she could check in the back and she went out of here way to go look, then came back to finish stocking the shelf.

Ti
Review №11

The store was quite busy and I only saw 1 employee. He was doing his best at the register with a decent line. The store wasnt a mess, but it wasnt tidy either. That employee needed some help.

Jo
Review №12

Good for getting a few things without going to Walmart and getting frustrated. Good selection and is relatively close for those in the area that find it hard to get a ride to a big store. Hard to get out of due to the extremely high traffic in the area. Check them out for their great selection of sodas frozen foods and a DVD for the kids.

Pa
Review №13

Shelfs are never stocked and there is always 7-8 people in line with one register open

Ji
Review №14

Great staff got what Ive needed

Mi
Review №15

This place looked like a hurricane went through. Employees were friendly and helpful but Jesus H Christ the store was a total wreck

Pe
Review №16

This store was filthy...empty shelves stock carts sitting everywhere in the aisles couldnt get to what you want even if it was on the shelves...only one employee in the store. Used to be my favorite store but not now will not go there again

Ma
Review №17

The workers there are extremely helpful and extremely nice

Fa
Review №18

The employee was very helpful she actually went to grab what I needed so I didnt have to walk back to get it...

St
Review №19

Perfect place for last minute shopping

Ba
Review №20

This was my 1st time shopping at any dollar general and i have to say i was impressed with the items they carry and better quality than i expected. The two female employees were extremely helpful and friendly, looking forward to going back when i actually have money to spend.

as
Review №21

Best dollar general i been to

Vi
Review №22

Store was half empty and absolutely trashed.

Pr
Review №23

The prices are pretty reasonable not too far from my home definitely see myself shopping here again

ke
Review №24

Let me tell yall something....

Er
Review №25

This is my go to store 🏩. Its location is convinient for my 👨‍👩‍👧 family and I. Their customer 🗣service is excellent👌, the prices💲🤑 are great. I enjoy my visit every time.🤗

GA
Review №26

Always good prices

Ce
Review №27

It our neighborhood DG they are good they are quick to pull penny items so if you going to shop catchem early before they get truck started.

Sa
Review №28

Didnt have what I was looking for, staff was helpful to look though.

Sh
Review №29

This was my first visit to the store. Before going in I went online and printed coupons and chose a few digital coupons offered on their site for the products I was going to purchase. I found everything I needed and proceeded to checkout. The total of my coupons was $17 yet their register would only ring $5. The cashier was friendly and all but didnt know why all my coupons would not register. I made sure I had exactly what was needed matching the product and count as listed on the coupons. One digital coupon was $5 off when you spend $25. My total was $40 something dollars. Even if all my coupon amounts were taken off I still met the $25 requirement. So this makes no sense why it was not deducted. I read reviews online that many people had the same problem. The manager had gone to lunch right before I made it to the register so I never received an explanation or helped. A long line of customers was behind me so I just had the cashier void the whole transaction. I had planned on going back when the manager was due back but ended up buying some of my items at another store while out.So the store has good sales and coupons but if they dont honor what they are offering then its a wasted trip going there. Disappointed. Thats a shame too because I seen many items I would have come back to purchase that I didnt know they carried.

Ro
Review №30

Hope they never have to escape that building in a hurry.the isles are so tight,(well...its a trip).good prices tho

Jo
Review №31

Good service. Found what looking for easily.

Ga
Review №32

The place is filthy. There were two isles that you couldnt even go down. I tell myself everytime I leave, that I will never go back, but it is so close to my house. Family Dollar is about 2 miles farther. Guess Ill drive the 2 miles. Every customer in there was complaining about how nasty the store was. I wont go back. Wouldnt even rate it a one.

Ro
Review №33

The store was a bit messing. Hardly nothing on shelves. Stock was still in boxes at and in the aisle.

Da
Review №34

This was the most sloppy Dollar General we have ever been in.

Fr
Review №35

Nicer inside since the remodel, I just wish they had more or a larger freezer and refrigerated grocery options.

Mi
Review №36

Nice clean store and helpful staff

Te
Review №37

Trying to get the store cleaned up. Looking good

Fr
Review №38

Not ás good as they use to be this store use to be a 5 star but I know he. Any more you walk into it they dont have their stock out it takes 3weeks for them to put out stock you still go in there looking for old Glory dog food they dont have it out they say its in the back we just havent got to it yet get fed up with this place you go to the dollar store the one down by Watson lane it is clean no boxs of stock all over the axles blocking the asked I give them a 10 star they run that store right

Be
Review №39

Customer service is wonderful and employees are very helpful and polite.

br
Review №40

Clean and friendly but cell service isnt great inside store for some reason!

Ke
Review №41

Comfortable atmosphere. Great staff

Ka
Review №42

Love dollar general

Ke
Review №43

It has things you need. But even though its not their fault there are druggies that hang around there.

Tr
Review №44

Very convenient great location

Ju
Review №45

Good place to come for soft drinks when they are on sale.

Bl
Review №46

Employees are friendly and helpful to you. Also has a nice atmosphere.

ka
Review №47

Nice staff

Li
Review №48

Great deals

Ka
Review №49

Its close to My apt, friendly, helpful staff. All around Great Shopping time

Su
Review №50

A good place to pick up some unusual items priced low

Cr
Review №51

Great deals. Nice staff.

An
Review №52

The cashier was wonderful she helped my mother find everything she needed and re rang everything up when we thought it was wrong she was awesome....

Ki
Review №53

One of my fav quick stops stores, close to hm. Love it!!

be
Review №54

They were ok its a dollar General they are always working there thanks workers

Ke
Review №55

It is convenient, has a wide variety of things. The employees are nice and helpful.

Ni
Review №56

Its not very organized or stocked very well at all.

Ma
Review №57

Shelves, empty, floors, full of full boxes

Li
Review №58

Favorite Store ❤️

Br
Review №59

Very friendly and cheery staff, but the store is always messy with items being out of place constantly and shoplifting in this location seems to be an everyday thing. Send as though every day I am seeing or hearing of a shoplifter doing something stupid here causing safety concerns, especially while my children are shopping with me.

Ch
Review №60

Clean store. Everything is easy to find. Friendly employees

Ly
Review №61

Always has what I need when I am in need

Li
Review №62

My favorite store to shop.

Sk
Review №63

Staff was very friendly and helpful. Find exactly what i was looking for. In and out within minutes

Jo
Review №64

Very nice people.

To
Review №65

I love this store & the employees whom work here. They are amazing..

B.
Review №66

I go here because its quick and easy, therea always close parking near the door and Im usually in and out.

Ti
Review №67

Cluttered and hard to find anything

Yv
Review №68

Very helpful and friendly. Loved the cost of the items l bought.

Ja
Review №69

I love this place but have been disappointed the last few times Ive been there. They were out of my cokes that I always go there to get.

Ch
Review №70

This is a pretty good place to go except for the fact that they remodeled and now I dont know where nothings at I used to know where everything was and now I dont and Im in a wheelchair and theyre Isles or so small its hard to get around

Er
Review №71

I try to avoid this Dollar General. Not because the service is bad but because I’m tempted physically assault the people I witness constantly shoplifting in here. It’s flagrant and annoying when I’m trying to pick up a frozen pizza and a 2-liter of Big Red.Geeez... I feel terrible for the people whom have to work here

An
Review №72

Finally found baby wipes for my grandkids.the 2 people there were working the buts off,one trying to clean and stock, the other one was the cashier.

Ka
Review №73

Great service

Ka
Review №74

Little hard to find what youre looking for but helpful employees

Be
Review №75

Always an awesome place to stop and get whatever you need for the family

Br
Review №76

Great service and deals!!!

Le
Review №77

I love dollar gen!!!!

Ba
Review №78

Hospitable.

Sh
Review №79

Always out of/or discontinued what ya need/want never seen anything like it..The store stays busy but the manager can never get enough help,she and the assistant has to be there on truck day to unload and for DG to order for these stores instead of the managers is rediculous.

Jo
Review №80

Very helpful finding the things I needed

Ja
Review №81

My local store has done alot of serious updating and cleaning...Things have been moved around but it seems alittle more organized now. I still love the dollar store.

Je
Review №82

Good service

Li
Review №83

Because they didnt have very much to choose from. Every time I look for something they didnt have it.

Na
Review №84

I just love going here to find my little Nick nacks for cheap prices

Cr
Review №85

I like this place. They let you shop in peace but is there if you need help. And they are friendly.

Ke
Review №86

Sold me the wrong cigarettes the wrong kind then I load 400 on a card and its showing it wasnt put on my card I go in and get told company policy once I leave the store they cant help me.

Ti
Review №87

GREAT service and very friendly customer service staff!

DE
Review №88

Found everything I was looking for and all workers was nice and helpful

Am
Review №89

Besides the aisles constantly being full of carts of boxes of stock just sitting there, Ive noticed that prices are going up. There are very few things I get there that are cheaper than elsewhere. Cashiers on their cell phones taking personal calls while checking out customers is a big NO for me. This has happened more than once. This store is just 5 minutes from my house, but Ive reached the point where I would rather drive a little further to get what I need.

Ja
Review №90

No employees were wearing masks. When I asked her why, she repliedI dont know.

Ta
Review №91

The store is trashed . I have been there twice and both times the merchandise is just slung on the shelves and the floor. The employees are not inclined to do their jobs at all. And the store was at least 80 degrees inside. I will not be going back a third time if I could give a lower rating I would.

Br
Review №92

Always unstocked & messy isles... But convenient.

St
Review №93

Quick service, usually stocked well and they have great customer service!

Em
Review №94

Have some good deals but also some overpriced items as well. The staff were friendly and the store was a bit messy.

Ti
Review №95

We all know the Dollar store but its still a great place to shop and its a little faster to get in and out of than a Wal-Mart

De
Review №96

Its convenient, friendly associates and clean.

Sp
Review №97

The staff have always been polite and helpful

Em
Review №98

Love dollar general good prices n close bye my goto store for something fast n cleaning supplies n washing powders n doggie treats n if i forget sonething grocery but cereal normally decent priced

St
Review №99

It was ok. They need a bigger place

DU
Review №100

Couldnt buy a DVD cause there was a case full of stock .. on wheels.. that couldnt be moved.When I asked could I move it just enough to get back there and see it myself, the female cashier working 2 mins ago replied, theres nowhere to move it I said I just wanted to see the DVDs that was for sale and she huffed and puffed so I eventually said never mind.Just another example of someone wanting a paycheck to do nothing smh clowns 🤡

Information
38 Photos
100 Comments
3.9 Rating
  • Address:11909 Dixie Hwy, Valley Station, KY 40272, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 502-632-9650
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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