Jonathan Ulloa was my sales person. He was very attentive, caring, knowledgeable and mostly with a great personality.He was there all along the way. After I signed all the paperwork, he took his time to explain everything about my new car.No doubt that I would highly recommend him and will return to him for my next purchase.

I just leased my first car with the help from Karl Williams! He was amazing to work with and had a lot of patience while dealing with a first timer! I will forever recommend him to family and friends :)

Jonathan ulloaSo amazing and manners is on the ball.He very knowledgeable and is will to work with no matter your situation. Genuine personThanks a million 🙏

I have been a loyal customer of Hyundai, this is my second vehicle. I believe in using your dealership for any and all service for you vehicle. The service manager Anthony was great.Isaiah who checked me in kept me informed on how long things would take and kept me posted periodically so I wasn’t just a name and number, He showed care and concern. That’s why I continue to have my car serviced st South Shore HyundaiAnthony, the service manager made sure everything was running smoothly.Thank you

Ronald Jones, my salesperson, was very kind and courteous to me, which meant so very much. From allowing me my first test drive, through negotiation of the sales price and trade-in value (which, in the current market, I considered to be fair), through his prompt communications, and thorough preparation of my vehicle for delivery and orientation, it made the experience that much better for me. Also, Lisa Santoro, from Finance, I feel was very open and informative about the different financing and vehicle protection options and, to me, this transparency was very instrumental in my overall feelings about the entire purchasing process. I feel both Ronald and Lisa went out of their way to give me the best overall deal and experience and make me happy with my purchase. Thank you.

Today I went into South Shore Hyundai to purchase a car. The sales person that helped me was Jonathan. If you decide to go to South Shore Hyundai you have to use him! This was the best experience I have ever had buying a car. Jonathan made is so easy! He was the best! Make sure you ask for him!

Amazingly professional team and wonderful experience. Inventory manager is by far one of the most down to earth automotive professionals I had the pleasure of meeting. Also the finance manager is truly a great and genuine guy. Will be going back here to purchase my next vehicle. Stay awesome.

Finally put down my deposit at this place for our ideal car. Greeted by Karl at the door showed they do care about customers. big applause to Karl. He was very friendly and helpful in getting us the best deal. Looking forward to the arrival of our car, hopefully with our 1st choice of color. and really hope that no surprises will happen until we drive the new car out of the lot.

May 2021, I purchased my new baby, a 2020 Santa Fe which I absolutely LOVE! The manager Derrick Jordan is absolutely amazing from the time I purchased my car and still to this day. He’s on top of his staff and strives to make sure every customer is 100% satisfied with their purchase. Jeff was super helpful and efficient when it came to reprogramming my key. Also, on the service side everyone was friendly and helpful especially Isaiah Washington, who was patient with me with my questions and concerns! Isaiah also communicated realistic timelines of how long servicing would take, which I appreciated. Super happy with my choice to buy a car from South Shore Hyundai and would recommend them to anyone looking to purchase a car.

I spent this past Saturday afternoon at the Hyundai dealer in Valley Stream where salesman Karl Williams spent a good amount of time with me going over the different Palisades models. He is very knowledgeable about all of the cars at Hyundai. He was patient and answered all of my questions. He has excellent customer service skills and is worth speaking to if you are in the market to trade in, finance or lease a car.

Had a great experience at South Shore Hyundai. Just bought a Tuscon, Jonathan Ulloa, my salesperson worked with me with pricing and made the whole experience comfortable and pleasant. Id recommend him 10 times over. Tom the finance guy did a great job as well, I came in pre approved with a great rate. He found me a better rate and threw in some perks. These guys a true customer caring professionals.

Looking for a new car isn’t the most fun thing to do… just the thought of it brings stress. BUTJonathan Ulloa made the process so much easier. He was patient, thorough and secured the best deal for me! If you come to South Shore Hyundai… find Jonathan you won’t be disappointed!

Had a great experience with Jonathan Ulloa. He was very patient and took the time to answer any questions I had, followed up promptly and easily got me the best deal around. It was time for my family to upgrade to a larger vehicle, but the larger purchase made me hesitant. Jonathan never made me feel pressured and offered many suggestions to fit my familys needs. Will absolutely be returning in the future, but next time Ill hire a babysitter 😅

Jonathan U got us the exact make and model 2022 Tucson for a great price. Very down to earth, not pushy and a pleasure to work with. Would highly recommend going to him if you’re going to valley stream hyundai!

I dont know where all these good reviews came from but I definitely do not have a great review of this place.This place lacks great customer service. The sales department has people who will waste your time and try to force you out of your livable means so they can close a deal on a car.The service department held my car hostage for 3 days, overcharged me and had no loaner cars available severely inconveniencing me. They also hadnt finished the job because they ordered the wrong but what they said didnt work actually did work. So thats how I am currently still waiting on a refund for that part and labor currently.The sales department was so desperate that they pulled my credit to 7 different banks putting 7 hard checks on my credit which does affect it contrary to their beliefs.I wouldnt recommend this place to anybody.

I had the pleasure of working with Jonathan. He was able to get me a better car than I originally wanted. Very straightforward and made it super easy for me considering I’m moving to another state and needed a reliable car to get around in.Thank you Jonathan !!!!

Steven was great. He gave a great deal even during this difficult times. He honest and patiently showed me all the options I had !!!

Just picked up my 2022 Hyundai Tuscon from Jonathan Ulloa. This is the man to speak to! Made our process very simple, efficient and kept us well informed. Excellent service, highly recommend seeking him out for your visit here!

I want to say thank you southsore hyundai for the nice car. A special shout out to Jonathan who really helped me to get the best deal possible. If you looking for a car, ask for Jonathan he will hook you up with a nice car and good deal. I love my car so far and service is really good

Called up about a car I saw on cargurus to confirm the price and schedule appointment the same day. When I got there the price jumped 3k refused to budge on price wasted 3 hours of my time

After my car was towed to south shore service on Monday Sept 27th due to a seized engine. I have not yet received a diagnostic or a call back from the service center. I call several times a day. I opened a case with corporate. I am waiting for their support. For 5 days I have not received a loaner or a rental and i have an extended warranty Take your business elsewhere. This is unacceptable.

Ranku Waghmare was an outstanding and skillfully consultant. She made buying my car so easy and the synergy was immaculate.

Jonathan Ulloa was my agent & he was phenomenal. Very patient & caring, knowledgeable & overall looking out for the better interest of me the customer instead of just making a sale

Just traded in my car and bought a certified pre-owned Santa Fe at South shore Hyundai. Karl was a pleasure to work with and made the process run very smoothly. He was very knowledgeable, patient and friendly! I would definitely recommend him if you are interested in buying a new car !

From scheduling the appointment with Tanya, to our Service Rep, Isiah, everything went off without a glitch!!Our car was actually ready sooner than initially anticipated, which is always greatly appreciated!!Kudos to South Shore Hyundai and their excellent Staff!

They made me appointment twice to change oil, in third appointment I came to oil change, they don’t have enough staff,I had worse customer service experience ever..

Do not go to this dealership! We made a reservation to check out a car, called before we left to confirm the car hasn’t been sold and what happens………we get there and it was sold. Apparently it was sold 3 days earlier and no one informed us when we called to confirm. So we drove an hour one way for no reason. The sales people are clueless and don’t know if they have the car or not. They don’t care about the customers- they rather hang out and chat with one another. The manager is rude and when the issue was brought to him he looked at us and said car is sold. That’s it! No apology! No interest in trying to help us find a different car! The cars might be great but the dealership is not worth the hassle.

Fraudulent business, stay FAR away. Stephen sold me a vehicle with NO OIL and NO OIL DIPSTICK to check said oil. Finally got the dipstick, found out i’ve been running the engine BONE DRY. Entire drive train fell apart. South Shore is taking ZERO RESPONSIBILITY. $3500+ in damages only 5 months of owning the car. Ian and Dereck are the managers, again STAY AWAY. Pure fabricators and they’re experts at it. They will blacklist your phone number and know exactly when to avoid you. TERRIBLE EXPERIENCE AND SAVE YOURSELF A MASSIVE HEADACHE. My lawyer will be exposing this fraudulent dealership for their unprofessional practices.

Needed a part that took over a month and cancelled appointments to get installed. I want to thank Peter I. for being a nice guy through it all. He was always honest, apologetic and keeping me updates.

South Shore Hyundai is top shelf service for when you are buying a vehicle. My sales person Paul was extremely professional and on point. The finance manager Lisa Stantoro is also extremely professional as she is beautiful… I wish I could give more stars!!!

Horrendous. When we inquired about a vehicle, the problems began. We worked with Rinku.We asked to put a deposit on a car - we were told we needed to fill out a credit check prior to deposit, but that they wouldnt run the credit until we came in. They ran our credit immediately and did not take the deposit even after we asked to confirm it.We came in to see the car, and asked to proceed. The finance manager was not there, and the car wasnt inspected or ready - why would none of this be prepared or done before we came in? They were very disorganized and unprepared. When we asked if there was ANYTHING else we needed prior to moving forward, they said we were good to go - not true.We were instructed the next day to get insurance for the car prior to pickup - which we did. 2 hours after we insured the car, they called us and said they found electrical issues with the car. Are you kidding me? We had just spent hours and hundreds of dollars insuring a car they said was ready to go.From start to finish, an absolute nightmare. Rinku was the worst and least informative salesperson we have ever worked with. I would fire her in a heartbeat if she worked at my company.To be fair - Ronald Jones (product specialist) - intervened and was a pleasure to work with while we had the chance - but it did not make up for the poor organization and lack of clarity throughout the process.

Staff at South Shore Hyundai are courteous and knowledgeable. We have been bringing our Hyundai vehicle to South Shore Hyundai since 2016. Service is performed on our vehicle in a timely manner.

My experience was good with south shore Hyundai they were very helpful thank you

I got my first car from this dealership and I couldn’t be happier. Nikki and Julio made sure I got the car I wanted. Made the process smooth and stress free. I recommend going here because they deeply care for their customers. Both went above and beyond for the price I wanted. Very good experience. Thank you so much !!!!

I spent a morning with Karl Williams helping me secure a lease on a Ioniq Hybrid Plug-in. He did a thorough job and worked hard at getting me a good price and the requests I made. I was able to get my car in one day. This is my second Ioniq and I am very pleased with its performance. Marcus, the financial guy, was also nice and well prepared. I would use the services of all of them again and recommend Hyundai of Valley Stream.

First time leasing a car from Hyundai, and I gotta say I was so thrilled that I did, Yesenia, introduced her self and from there she went above and beyond, giving us a great deal, Very happy with the overall experience here, amazing car the Hyundai Venue SEL 2021, fully loaded. And lastly to have Yesenia as our sales person was amazing she really listened to what I needed in a car and helped me stay within my budget, the monthly payments being affordable, she really made that happen, couldnt be any happier.

Ill tell you what I made a mistake buying car here by making cash down payment 07/23/2021 I purchased a 2021 accent SEL from the show room was told getting a rebate of a 1000 off car initial price was 19k was supposed to pay 18k if not carefully check your contract when they added the + 2k tax equal now should be 20k finance guy put 22k check on your contract top right second page should say the total amount vehicle cost plus tax thats where they are adding their own numbers in to put in their pocket on their way to the cashier..check you down payment deduction and rebate then calculate your add on and fees to find the finace amount ...Finance guys and sales guys are working together ripping you off be careful they smile with you like everything going well ..Im pressing a law suit 07/26/2021 taking the car for free

They would not get back to me.Took a test drive. The next week I called to discuss the vehicle and potential purchase.Three attempts no one gets back to you! I tracked down the manager’s email. He promised a call from “my best salesperson.” It never came. I emailed again. It never came. Should I beg someone to spend $40,000? If “time is money” I’m now broke.Visiting Koeppel Hyundai later this week.

Whatever you do, buy your car from here!!JOHN ULLOA was phenomenal: care, diligence and professionalism. I couldnt have had a better experience. None better than him, anywhere!Under major pressure and working against a clock, CARLOS ZAPATA created a deal that made my buying decision simple. All on a Saturday evening!Looking for a car? Buy it here. Want to avoid wasting time? Come here...FIRST.

We got our car from this dealership and We couldn’t be happier. Jonathan Ulloa made sure We got the best deal there was. Made the process stress free. We recommend going here because they deeply care for their customers. Jonathan went above and beyond for the price We wanted. Awesome experience!!!!

Purchased a vehicle from Jonathan U. Great customer service. No need to check out other dealerships Jonathan did all the research in front of me himself including payments from other dealerships. Love my 2020 Tuscan. Thanks!

Daquone was honest and very professional. Smiles all over the place and just a great attitude. Lisa provided her financial knowledge and did not hard-sell, but listened to the packages I wanted and explained the differences. It has to be hard dealing with customers all day, but Daquone and Lisa have a great attitude, and I will refer friends to them without a doubt.

What a terrible place. My loved one was in tears at how he was treated. Needed a car and was in a very vulnerable financial position. Zero compassion, zero effort, zero understanding from these sharks. What a raw deal we were handed. Never Again! Stay away form this dealership. You have been warned!

After several months of having a really bad experience at this Hyundai location i decided to give them a second chance and let me tell you that it was the worst mistake ever. i made an appointment for maintenance and a factory recall on my vehicle once i was there i waited 20 plus minutes to be seen and for them to ask where did i get my vehicle from and maybe i qualify for a loaner in a month because is to much work for them, please dont bother with this location and dont just go by the good reviews.

DO NOT BUY A CAR FROM HERE! I am telling you one more time: do not! Because this place almost scammed me. I went there to buy a certified pre owned car and sales ppl told me the car I liked was certified. at the moment I was signing paper work,the finance guy tried to sell me a package for certification and I was shocked because all the paper work they provided said the car was certified. I was there for 7h and I have already gave them down payment before signing papers(it was my mistake), but then it took a whole month to get on a hold with someone to get my refund. It was bad- terrible. I called couple times the Hyundai desk and they were laughing and hanging up on me. I had to involve a friend talk to them because they started not answering my texts or calls/emails. This was so suspicious. They kept saying I’ll get a refund everyday and they didn’t even start the process until my lawyer friend stepped in. It was a terrible experience and I will never step my foot in there again. I’ll keep telling everyone how bad they are… I have all paper work proof and emails &texts I submitted t my bank. Hyundai should be ashamed of how terrible they are.

Update 06/03/2021, The Service Department has redeemed the horrible Sales Department. Thank you GM of Sales, Robert for taking accountability to correct the previous matter listed below.The worst car buying experience Ive ever had. Delayed my paperwork. When I went to pick up the vehicle, its filthy, no spare key, gas cap is busted and this is a Certified Pre Own? Complete lack of courtesy and customer service. Think twice before wasting your valuable time and money here. Management needs a complete overhaul. Whoever is in charge of this dealership should be ashamed of themselves. Your employees and salespeople are a reflection of you!

I would go to the other site instead of this with full of rudeness and unprofessionalism. I made a purchase at Huntington Hyundai with a better deal with more quality services. 100% satisfied now.

Terrible experience here. Had an oil leak with my veloster which they claimed they had to do an oil consumption test 5 times to confirm it was an oil leak. After they did it 5 times they still never fixed the issue. Also I asked on multiple occasions to have my car diagnosed for other problems and each time I brought it to them they said it was fine. I moved to Syracuse about a month ago and my check engine light came on. Took it to the dealership here and they fully diagnosed the car. Fixed all the problems it had including the oil leak. And it only took them ONE DAY! Please take your hard earned money somewhere else and save yourself time.

Absolutely avoid at all costs. Terrible customer service, and incredibly unprofessional. I bought a car there and they said they would handle getting license plates (I’m out of state), in fact I had no choice. The dealer plates they gave me only lasted a month, and they kept delaying getting me actual plates. The salesman kept ignoring my calls. Everyone else would say “Just go to the DMV”. I ended up going, but of course the dealership had the title and there was nothing they could do. After dozens of calls, they finally got me my license plates, 3 DAYS AFTER the temporary registration expired. They blamed covid and staffing. I didn’t drive the car during this time, through no fault of my own. Take your business elsewhere because they will say whatever you want to hear until they take your money.

We had the pleasure of working with Guardy Larame and Kendell Kensell to purchase our Hyundai Santa Fe. They made the process simple and the decision to buy the car easy. They were transparent, honest, helpful and patient with us as this was our first time buying a car. We recommend South Shore without reservation - ESPECIALLY Kendell Kensell and Guardy Larame. Shout out to the whole team at South Shore; youll get the very best quality of service and price for vehicles in the area!

Leasing our new Hyundai Sonata from South Shore Hyundai was an amazing experience! Niki our sales consultant was a pleasure to deal with, had great product knowledge (knew all the cars very well) was very patient and friendly. George the GM was also very involved in the process, took amazing care of us, very polite and professional manager, and he got me into a beautiful 2020 Sonata SEL ! exact color and trim I wanted ! I could not be happier, if you are looking for any Hyundai GO DOWN TO South Shore Hyundai !!! see Niki and George theyre the best !

Service is the absolute worst. 20k mile Tucson transmission needed replacement. Had to wait 1 month to get a loaner, over 2 months for my car to be ready. I arrive several days after they told me it was ready, then had wait over an hour because it was not ready. Mixed messages and inaccurate status updates on the car for the entire 2 months. Do not go here.Update: now the car is leaking fluid a week later.

My experience with Niki and Julio was awesome.They made my experience very smooth and transferring plates extremely easy. I love them.. Again thank you!

Great service getting a Hyundai Palisade. Ask for Al Sessoms! Made the whole process smooth and pain free. Thank you!

February 13, 2021 was my second encounter with South Shore Hyundai. I must sing the praises of the staff that worked for hours to make sure I was driving off in my new vehicle the next day. They were outstanding!! From the moment I walked in the sales person, Yesenia C. was courteous, knowledgeable and on point! She was my ange!! Robert R., Carlos Z, and Jared V were incredible and making sure the financial aspect was handled. You guys Rocked!!

I called this location because this is where I leased my car. I needed a copy of my bill of sale because my insurance was asking for it about two weeks ago. They reached out to me through text message and said I need to call the financial customer service department which I did. I waited about an hour on the phone for the representative to tell me that the dealership were the ones who can help me. I then called this location. The woman who picked up kept calling me Ashley when my name is Andrea and then when I asked for my bill of sale she said that I should already have the copies and I told her I no longer had them and I asked her is she can provide me with copies and she asked me who my financial advisor was. I said I didn’t know because this was about a year ago. She then proceeded to give me Attitude and took my number and said someone would be in contact with me. It’s been about two weeks and yet no one has contacted me. So please tell me how this is good customer service6/14/21 as an update they never reached out to me. I ended up finding out my insurance needed my window sticker which was never provided to me upon purchase. I called multiple times for them to tell me I needed a manager. I then called another two times and I never spoke with a manager because he was “just too busy” I spoke with a lady she was really nice asked me for my email so she can send me my window sticker and never did I receive this email. I had to drive out to south Hyundai which is an hour away from where I live to sit down with a gentleman who never said hi who just told me to sit and took him about 5 minute to print out my window sticker. He never needed a manager or anything to give me my copy. He then proceeded to tel me my dealer was supposed to send out everything my insurance and he never did and that’s why he no longer was employed there then the young gentlemen gave me his card and said oh if I bring someone to purchase a car I would get 300 dollars. But why would I recommend someone for this whole experience

Immediately fell in love with this dealership. Upon entering we were greeted by Kendell who asked what we were looking for and introduced us to Niki who showed us exactly what we wanted and for the right price. We finished our paperwork with Julio-has a Barry White voice.. Down to earth people!! We will back for our next car!!!

Excellent customer service. They found the car I wanted in a very tough market. Perfect transaction and great pricing

Absolutely horrendous dealership. Their website listed that they had four of the vehicles that were were interested in, so we made an appointment and went on the 1 hour commute to take it in for a test drive.When we got there, a random salesperson took over, even though we had an appointment with a completely different person who had all of the context. We told him we were interested in a specific trim line, and so he walks us over to the highest trim line possible and proceeds to recite the MSRP of that one to us. Class upsell, but luckily we can read, so we pushed to see the trim we were actually interested in. He walked us over to another car with the second-highest trim, and basically refused to let us test drive anything else, claiming it was the same car.Despite the salespersons lack of helpfulness, we ended up test driving the second-highest trim car, and then walked inside to hopefully discuss some numbers. Instead, the salesperson refused to give us any numbers, and demanded that we first give him a credit card and a commitment to go through with the deal first. Well, we never test drove the car with the trim that we wanted, and we didnt have any numbers in front of us, so it was a bit of a leap of faith to commit to anything at that point. So we asked to test drive the exact car + trim that we came for in the first place. He initially laughed us off (really questionable sales tactic), claiming (again) that its the same car (hint: its not), but we refused to move forward until we knew exactly how the car we would potentially buy felt.We walked back outside, and drove around a parking garage and a mall parking lot looking for the trim that we specifically were looking for. At this point, the salesperson (who had no clue about the stock), kept saying the ones we were finding were not for sale. So at the end of a 15 minute wild goose chase, he concluded that there are no more cars with that trim in stock. Which begs the question: what in the hell were we committing to if we had given him our credit card inside the dealership?I wish I could say there was a silver lining to all of this, but unfortunately, it was a 2 hour roundtrip commute, with a wasted 2.5 hours at one of the worst dealerships Ive ever step foot in.

Being a hyaundi owner for over 5 years I am extremely disappointed. Being 24, I went in returning my lease hoping to stay with hyaundi and get another car. I was completely taken advantage of. I went in saying I want to lease another car no money down like I have been with my other cars. The finance guy saw I was a young girl not really knowing much & completely took advantage of me. He had charged my mother’s credit card 3,000$ after I had already put a $500 deposit down on my credit card. At the moment I thought maybe taxes & fees were that much. After coming home and talking to my mom she proceeded to say there is no way taxes are 3,000 that’s money down. Customer service is terrible. I have been trying to call for the past 3 days and finally when we got in touch with finance he was just throwing numbers at me with nothing adding up to 3,000. Nothing in my contract says what the 3,000 went towards. I am livid. After this lease I will never be going back to hyaundi. I am extremely upset and disappointed.

4/1/2020-This was my second time leasing through South Shore Hyundai. Ron Jones (lease consultant) and Kendell Kensell (desk manager) made the process seamless and easy. No high pressure sales pitches that you get from other dealerships. I highly recommend you checking them out if you are interested in a Hyundai. A big thank you to the South Shore Hyundai team!!!

This was my first time purchasing or leasing a car. I had done a ton of research and had decided that the Hyundai Venue was the car for me. Raffi (Sales) and Gerard (Finance) made the entire process easy for me to understand and even were able to pull some strings to get me the package I was looking for. I was very well prepared for the process to take several hours and everyone at South Shore was very accommodating to make sure I was comfortable. Would highly recommend and am looking forward to continuing to work with them in the future. Everyone loves my car and Im so happy with it!

I usually use South Shore Hyundai because its convenient for me and the work is satisfactory. Everyone seems nice

I dont expect the world when I buy a pre-owned car from a dealership. I dont need organic cappuccino or a foot massage – I just want an honest negotiation and a solid car. Unfortunately, Ive learned that an unblemished experience is the exception, not the rule. My visit to South Shore Hyundai was, by far, the best experience Ive ever had at a car dealership. I arrived with a vehicle in mind that I had seen in their online inventory. My Sales Consultant, Paul Munroe, made the car immediately available for a test drive. Back at the dealership, I sat with Paul and his General Sales Manager Robert Rios, and within minutes we had arrived at a mutually agreeable price. I kept waiting for the other shoe to drop – the hidden flaw or the buried fee – but it never came. I drove away with a Certified Pre-Owned Tucson at an exceedingly fair price, and my mechanic and I still love the car a month later. Thank you South Shore Hyundai for a great car-buying experience. When my wife and I go looking again, youll be our first stop.

Courteous service. Friendly staff.

Had Karl Williams with me. Very nice person and supported me with my first purchase of a car.

JUST DONT GO HERE unless you wanna be played by them. Do not read reviews here check yelp also. Sales were horrible, disrespectful, and even discriminative. I immediately left this place after listening to their disrespectful jokes on my family. Horrible experience.

I had a great experience at South Shore Hyundai leasing my 2021 Tucson. My salesman was Daquane Morgan and he carefully listened to my needs and quickly came up with the right vehicle at the right price. I found him to be extremely pleasant, a good listener, and very knowledgeable. Especially important to me, no hard sell tactics were ever used. He was also assisted at times by manager Kendell Kensell, also extremely pleasant, cooperative, polite, and helpful.

We just purchased our first Hyundai, the Elantra N Line, after reading superb reviews about it and wanting to acquire a vehicle with the look and feel of a true sports car. We were also trading in our Pontiac G6. I contacted internet sales at South Shore Hyundai and was quickly connected with Niki who became our in-store Sales Representative. She took us through every step of the process with efficiency and knowledge and made sure everything was completed rather quickly and correctly including the trade in, purchase and a thorough walk-through and demonstration before taking possession of the vehicle. During the sales part of the process they didn’t have an automatic for us to try out but they offered for another team member, Joe, to take us on a test drive in the manual version of the car and was quite knowledgeable about the model, it’s basics and ‘bells and whistles.’ To close the deal we worked with Julio, Business Manager who was also very knowledgeable about the process and explained everything and answered any questions. Both Niki and Julio are a pleasure to work with and we would recommend them to anyone acquiring a vehicle at South Shore Hyundai.

I would like to thank Paul Munroe at South Shore Hyundai for his great customer service and personal attention to detail. South Shore Hyundai’s impeccable deals and all around service just can’t be beat! We love our 2018 Hyundai Elantra and highly recommend South Shore Hyundai!

Paul Monroe a very polite and informative sales associate, we traded in our 2014 Hyundai Sonata for the 2021 Hyundai Elantra SEL, our intentions was to purchase a pre-owned vehicle but Paul advised me into purchasing a new vehicle and Im happy that Ive listened to him, he listens to your needs he makes your purchasing process very very easy. Financing was very easy with the Finance Manager. If and when youre ready to make your purchase I would recommend Mr.Monroe to you.

I leased my 2020 Hyundai Palisade limited here back in January with Yesenia ... very excellent service ... she took the time to sit and explain to me the difference in leasing and financing to see what was best for me ... she also made sure I got the amount I wanted for my trade in ! Very great friendly people ... I’ve been recommending this dealer ever since ! Just went for my first oil change yesterday and it was a wonderful quick experience ... I didn’t wait at the dealer like I said I was going to cause with my past experiences at other dealers it always took so long but I got a call within 2 hours later that my car was ready ! Love this place so far ... no complaints from me !

Daquane is the best!!! He wasn’t pushy at all and he was super chill. I went in with a specific budget and he worked with that and even got me down on my payment another couple of bucks. He was awesome. I spent pretty much the whole day there but I didn’t even mind. He was straightforward with me which I appreciated especially since it was my first time leading a car. I appreciate him so much! Walk in and ask for Daquane!!!! THANKS D! :)

My mom went in there a couple days ago, NOT looking to purchase just looking for pricing, and they ended up taking her into a room and pretty much forcing a Hyundai down her throat. The girl (the assistant?) was very pushy as was the male salesman. They were way too much. She simply wanted to come in and get an idea of the pricing of the new Hyndais since her lease is soon to be up. This is not the way you treat people. If they come in and ask for a price do not tell them they need to buy the car NOW. We get it. You all make commission… maybe make it a little less obvious next time, and worry about your clients needs, and not only see them as a dollar sign.

Terrible customer service. I had a problem with my car. I went to them twice with the same problem and both times the service was horrible. I had to keep calling them to get an update on my car. When it was time to pick up, never got a call and they closed services. Some of the staff are very rude. Go to a different dealership and save your time.

Absolutely courteous and professional service. Clean and comfortable waiting area and amenities. Joe the Manager is very attentive to customers needs and they are flexible.I’ve been taking my Hyundai Sonata there for service and have had no issues.Keep up the good work Girls and guys.Thank you!

Awesome team that truly cares for the customers happiness.Thank you Karl, Derrick & Julio you three made my car buying experience memorable.

HelpfulFriendlyAlways answer your questions & concernsAnd they make you are happy with their services & vehicles

Unfortunate shopping experience at this dealership for someone who was very interested in Hyundai. Made an apt which someone called to confirm and was told over the phone and by email to ask for a certain agent. Walked in an asked for that agent and had a man wave us over to the desk. I told him who my apt was with and he pretended to be that agent! I knew it was not the agent I asked for because he did not know what cars I wanted to test drive. I was unsure of pricing and told him what I was looking for and what our budget was. Test drive two vehicles and asked for pricing on both. Waited 20 mins for him to stand at a desk and get pricing. He came back with one price instead of giving me pricing on two models at two different levels (4 prices). Told me to go to the Nissan or Kia dealership for a cheap car and yelled at me for touching his pricing sheet. Needless to say (I walked in there ready to buy) - I will NOT be purchasing from this dealership only because of their business practices and service.

Both Lisa and Julio are amazing! They were professional, patient and extremely informative, a pleasure to deal with. Both are an asset to South Shore Hyundai.

The worst place to buy a car. STAY AWAY FROM THERE.

Stephen was excellent! He was extremely helpful and low pressure. I would definitely shop here again.

Thank you Lisa for making my dream come true. Super happy with the Hyunday Sante Fe could not be easier thanks to your knowledge, efficiency, sympathy and enthusiasm, you made my first financing super easy and affordable. youre the best Couldn’t have asked for a better sales person

During my recent visit with your store, my purchase experience was lengthy but not in a negative way . It was simply because between the Account Julio and Sales Person Yesenia we’re both beyond professional and efficient. In all honesty they treated me and my family like family. I was not sent home feeling cheated or forced into purchasing a vehicle I wasn’t happy with. Yesenia And Julio went above and beyond and the service is second to none. Great prices and people.

This is the worst dealership I have ever dealt with, their pricing is absolutely ridiculous, the prices you see online are at least 2000 less than what they will ask, so just a way to get you in. Also they are slow in returning your deposit, I had to wait two weeks. If you want a good buying experience do NOT use this dealership!

This is my fourth lease with South Shore Hyundai it was a pleasant experience as it should be. My salesman Stephan Benesoczky was more than helpful. He went out of his way to make sure all the details were taken care of. If I called or texted Stephan (even on his day off) he responded. What a pleasure to deal with!!! Thank you Stephan I will be back.

I recently leased a vehicle at South Shore Hyundai. However, the transaction wasn’t the sweetest deal. I didn’t look at the fine print my bad on that part of the down payment. What I didn’t read was the added sales tax. The sales person Rikku should have also verbally reinforced that the sales tax would be additional expense even though I left a significant down payment. After agreeing to the poor lease Rikku never reviewed the features of the vehicle. Just put on the plates gave me the keys and walked away. After my four-star evaluation, Rikku called me to complain about the review. I said your lucky it wasn’t three stars. Better yet stay away from South Shore Hyundai of Valley Stream and take your business elsewhere shop at a reputable dealership.

Terrible sales experience, arrived at 9am and didn’t leave till 5pm literally waited around all day as my deal was done at 12. All salesman do is ok you to death and move on to what they were doing

I had truly an exceptionally experience getting into a new car at South Shore Hyundai. From the moment I walked into the dealership I was taken care of. My salesperson Niki Mastrandricos was wonderful. She asked me what I was interested in, brought both options up for me to test drive, and did not hesitate once to help me or answer my questions. She truly cared about what my needs were and what I wanted. I ultimately went with the 2019 Sonata Hybrid Plug in and one of the main reasons was because Niki herself has a plug in as well. She was extremely knowledgeable and educated about the vehicle and made me feel confident in my decision, especially getting into a vehicle I myself did not know anything about. I can’t say enough kind words about Niki or South Shore Hyundai. The paperwork process was quick, everything was well explained to me, and Niki even answered my questions when the process was finished. I will be going back to South Shore when my lease is up and I would recommend them and Niki to any and all of my family and friends. Thank you SO much again! I absolutely love my car!!

I went to this dealership for servicing (tires & an inspection) and truly had a wonderful experience. I called other Hyundai dealerships around the Queens area and they were all unable to accommodate a tire change but South Shore had the tires in stock. Tanya (who I believe was the office manager) was exceptional; from booking to service provided, she was great. Will definitely go back for future maintenance.

Could I give a zero or negative stars, I would. Amazing 2 dealerships, Millenium Hyundai and South Shore. Both owned by the same people, run away from South Shore. Lies, deceptive and terrible experiences.

Recently I purchased my leased car through South Shore Hyundai. I did not get good deal from them at all with compare to other dealer. Also, their dealings were so unprofessional. I paid full car price in cash but South Shore Hyundai did not update my information with Hyundai Finance. Still I am receiving letter from Hyundai Finance to return their car. I tried to contact my Sales Associate(Mr. Morgan) and they said he will call me back. Unfortunately, he never called me back. I am totally disappointed by their service. I am not going to suggest anybody to choose this dealer.

I got my 2020 Sonata leased at a different location, but I live right near South Shore Hyundai. So, I called in to make a regular service appointment and Tanya was friendly and very professional. When I got in, everything was very quick and easy, I sat in the lounge and used the free wifi to work, and I was out of there in less than an hour. I felt cared about and like I was dealing with people who treated me with importance.

Recommend not buy here if you wanna pay all at once by cash. $12,000 will be able to be $18,000 as an OTD. I bought the one in better condition and $1,000 cheaper with Long city Hyundai three weeks ago. Thank you for supporting me anyway Mr. karl :)

South Shore Hyundai is an amazing dealership. I purchased my Hyundai this past week from Jonathan O. I walked into the dealership and he greeted himself very professionally. I exlplained what I was looking at and the price range that I wanted to be in.. He showed me all my option and at no point tried to haggle me or up sell me on something higher in price. We test drove 8 plus cars and maintained his professionalism the entire time. Jonathan and the dealership made me feel like family instead of just a person buying a car. Nina the finance manager was amazing as well and got me the best deal possible on the car that I wound up purchasing. Overall this dealership is a 10 Star and wish I could give them 10 stars.. If you go down to the dealership please see Jonathan and he will treat you with the upmost respect.

Amazing service. I have been using South Shore Hyundai since I got my car from them a few years ago. The service department is always very quick to take my car in for an inspection/repairs when I need them. Highly recommend for all auto needs. Thank you for always being so prompt!!

I have been leasing cars for many years and this dealership by far is top notch. From the General Manager to the Finance Manager Carlos, and my outstanding Sales Professional Yesenia they made the process seamless. I only had my Tuscan for a day and I am totally in love with it. I highly recommend South Shore Hyundai

Scheduling service was very convenient. Service center was clean and organized. I enjoyed my short visit.

Everything about my visit was exceptional.The staff was professional and friendly.I was kept informed of the issue with my vehicle and the work was completed in a day.

Had a great experience with Christian Rivera sales consultant and Julio business manager made car buying process very easy thank you south shore hyundai