M&S Collision did great work repairing significant damage to my Honda Pilot after an accident. The body work and paint was perfect and it looks like new! Tabitha kept me informed every step of the way. Fantastic customer service! Definitely recommend them!
The car hasnt been repaired yet. My reception when I arrived was friendly and welcoming. The person that checked and evaluated the damage was knowledgeable and very helpful. My son had repair work done by you and was very satisfied with the result. I will amend this post after the repairs have been completed.
So here is some of M&S handy work. They did a hack job on our cadillac. This is the second car they did a terrible job on. I forced my insurance to let me take my car elsewhere.The roof was rippled. It needed a new roof but they tried to do it as cheaply as possible by fixing it with a gasket and silicone. The paint job was terrible with primer showing through in spots, debris in the paint, and the roughest orange peel I have ever seen. They over sprayed the bumper and claimed they didnt touch it, along with other areas they messed up. It even said what they did in there work summary. Smhthey added more damage to our car while in their possession. Side swiping it with something and leaning a ladder on it, and smashing a cord in the door bending and denting the door jamb. They blatantly LIED to the insurance about it.MIKE is a liar! And he holds a grudge when you dont accept his lies and poor work.
Have used M & S for all of my body work and refer everyone to them when they need work done because they’ve always done a great job and have been professional and always provide details as the repairs are being done. Great place to get your car looking new again! I don’t trust just anyone when it comes to my Camaro, they never disappoint!
Good people to do business with. Would definitely recommend them to anyone needing professional, quality workmanship at a fair price.
EXCELLENT place to get your car repaired. From the front office constantly keeping you updated on your repair(Mike), to the body repair technician (Jon Vincent) explaining what he has to do, to the perfect paint match. QUALITY WORK. Will continue to tell friends and family this is the PLACE TO GO.
They were efficient and did a good job though I had to go back because inside of my trunk had not been put back together. Later found a loose piece, going back to ask where it goes.
They were the friendliest company I had called. They gave me more information without having to ask! I got my car back way sooner than I was told! It was an all around great experience!!
M&S collision is the only place I trust with my vehicles. Mike S. is absolutely amazing. His communication through the whole process is stellar. I couldn’t be happier with the work!! Every single time!! I have had my vehicles in multiple times and every-time is a wonderful experience! I mean it when I say I would use no one else! I would recommend them 100%!!!!
Very friendly and competent staff. Great communication. Work completed prior to date promised.
Our vehicle was in an accident and M & S was fast to tend to our needs, excellent in communicating throughout the process, and precise in their work. I highly recommend them!
The Staff was professional and friendly. Denise made my experience fast and easy. The replacement and painting of my rear quarter panel and bumper was absolutely perfect. Very pleased with the work.
They did such an amazing job! I would recommend them to anyone who needs body work done. Great customer service and work; they keep you informed and updated.
M&S did a great job when another local Body Shop blew me off! I plan on taking my wife’s car there for more repairs!
Very quick and efficient. Staff was knowledgeable and kept in touch through the process of fixing my alignment problem.
Paint job on hood looks terrible. They refuse to make it right. Insurance paid them over 8 hours to repair and refinish hood and they say wasn’t enough time to sand down the imperfections, instead they painted right over them. Broke the hood molding clips and glued it back on.Did not aim headlights. Paint overspray on windshield. They gave the car back with a bent and unbalanced “new” wheel. They did replace that after going back.I am an automotive technician at a very well known shop in town and they tried telling me the noise I had was not the wheel bearing that was hit in the accident. I checked it out myself and it was in fact that wheel bearing.Mike was very rude and annoyed as soon as he knew the car was coming back.I will NOT recommend this body shop to any of my customers.
Prompt. As promised. Polite.
M&S Collision did the repairs to my car after a auto accident! The job was so great that I couldnt even tell anything had ever happened; looked good as new like I just purchased it. Mike was excellent and kept me informed every step of the way and Ill definitely recommend M&S Collision to family and friends!
Definitely went above and beyond. Their process and follow up is fantastic. Would definitely take my vehicles here when needed. Thank you again for the great work!
They are the Best! Very Honest & Always do a Great Job! I’ve referred several friends to them & they all thanked me for the referral.
Excellent experience! Awesome work!
Easy drop off and pick up. Staff kept us informed throughout the process! Lots of parking! Its a bonus that they are located next to enterprise! My car looks brand new!
Always pleasant to interact with. Easy drop off. Easy pick up. Lots of parking lot room. Clean environment. Friendly atmosphere.
Great company ! I have had work done there in the past and it was a great experience. I worked with Ashley this time and was surprised it was even better. Five star communication fast service and a friendly attitude the perfect combination. Ashley leads the way in customer service and even provided progress pictures. This is a five star company top to bottom.
Car looks great. Took an extra day or so but it was done properly
M & S is so professional and courteous! They worked perfectly with our insurance company (it was a big fender bender), and finished the work on time. They did an excellent job!
Second time they have done repairs for me. Excellent work, looked perfect
Can not speak to pricing since work was paid for by Insurance but excellent customer service and highly satisfied with the work.
Quality work. Easy to work with.
M&S Collision repaired my 2020 Chrysler Pacifica after it sustained moderate body damage after a rear end collision in October of 2020. My Pacifica was taken in for repair on 11/11/20 & was completely transformed by 11/20/20.I & my husband were extremely pleased w/the body work & paint job done to return our Pacifica to its pre-accident status!!I highly recommend M&S Collision not only for their body work abilities, but also for their well trained staff who were also very personable.
I had used this company because my insurance sent me here for car repair for a front and rear car accident. I had come in, checked in, waited a bit, spoke with Tim, showed him the damage And left my keys. With a front and rear impact my insurance was anticipating 3 weeks. Tim kept contact with me made sure I know where we were in the process the whole time. They had my car for 10 days before I got it back, so a week and a half before insurance anticipated. When I picked up the car the process was simple, they had me pay my deductible, sign my paperwork, we went out to the car to show the repairs. When I got in to leave with the car they had cleaned the inside, no dust, carpets were clean, they even got the hard to reach spots under the seats. I was very happy with the service here, especially Tim. If you do go here, I think you’ll be very happy with your service.
Customer service was amazing. They followed up with me twice a week just to keep me posted on the progress. When I picked up my car it looked as good as it did they day I bought it. Thank you so much for making this process so simple. Hopefully no more accidents but should I have 1 I would not take it anywhere else.
After an annoying fender bender on my way home from work one afternoon, I gave M&S a call and was surprised to hear that there was about a week of waiting to get my car in. I see why they always have a wait - they are always extremely busy, and for good reason! Their work is absolutely superb, you couldn’t even tell that I was rear-ended anymore. The color-matching was perfect and I couldn’t be happier with the work.While your car is in the shop, you will receive updates from their extremely friendly staff letting you know what’s going on and what their estimates are for completion. I gave them a call when I was going to arrive JUST before closing, on a Friday before the weekend, and they said that it was no problem at all. For the incredible service and the incredible staff, I give them five stars.
Highly recommend! Had significant hail damage on many areas of my brand new truck. M&S got it repaired much faster than quoted and repairs looked beautiful. Couldn’t tell there was ever damage. Staff kept me updated through the process and answered all of my questions.
I was really pleased with how they worked with me and kept me informed on the whole process. The work done on my car was phenomenal. Looks brand new. Last time I took my car to another shop I had so many issues with it, that did not happen at this shop!! M&S did great work I will definitely be recommending them and returning when its needed :).
Having used M/S in the past it’s no surprise on the quality of their work. They will continue to be my only shop when it comes to paint and body work.
Friendly professional service Not looking to rip people off Thank you for taking care of issue with my car Mike quality service!
Excellent experience, twice in a couple of years
They are so professional. Theyve done work for us before and they do an exceptional job. We were only there for an estimate after a Walmart employee crashed their delivery cart into our vehicle (no apologies).
Very friendly and helpful. Kept in touch about repairs.
Amazing family owned business that has built their reputation of beautiful body work on vehicles and very customer friendly!I highly recommend!
They did an excellent job and were extremely flexible with my schedule. Would recommend to anyone in the area.
M&S keeps you updated on the progress of the repairs and does excellent work!
Quality work that shows. Cant even tell that our vehicle was in an accident. Amazing!
Tim is great and communication, overall happy with the outcome of the work
Fast, professional service. Kept me updated through the whole process.
They are the best in the area. Clean facility and nice friendly staff. Extremely reasonable. Thank you Mike!!
My experience at this company was absolutely disgusting. I am a Disabled Gulf War Veteran. I have a brand new 2020 Kia Telluride which I had for 10 days. While it was parked in handicap parking it was struck by a drunk driver in the rear left side of the vehicle. The driver had Progressive insurance so I took my vehicle to the shop which was driveable. After about a month of my car sitting there I came to get the vehicle in the vehicle had an extra car part in it that I never saw before and it had glue type substance on it and mud all over the rear,sides back portion of the vehicle. When I started to express my concerns about the visual condition as well as the extra car part on a brand new car. That I never seen before. The employees talked over me and wouldnt even let me express my concerns about the vehicle. I left the vehicle there a later told the representative for Progressive insurance that they can just keep the car because the car is not ready. 3 days later I came back to pick up the car without signing for it. The car still had mud and glue-like substance and I can tell in the rain that damage had been done to the paint. I did bring it to a Kia dealership to verify that the vehicle was structurally sound. Following that I had to take it to an auto body shop because of the paint damage that was done to it. The Telluride still had a glue-like substance on the vehicle. The new auto body shop properly identified the paint damage that had been done to my brand new Kia Telluride. The new auto body shop did inform the representative from Progressive Mr. Jordan Fisher that my car was NOT properly fixed. At this point Progressive finally waved a white flag. Mr. Fisher from Progressive admitted that he had never saw my vehicle after this shop said it was finished. To this day M & S Collision Center the manager or the owner of the facility have never spoken to me nor apologize for what has happened about this matter. One of the employees actually had the gall to rename me hey bud. The top all this all off. They wanted me to sign for the car before I even saw the car the first time. All I can say is if you are NOT a white customer you should avoid this place like a virus.
The woman at the desk who had dark hair told me theres no need to get an estimate anywhere else or go anywhere else.. i explained that I only had 1 Other place to go to and that someone was waiting on me and she said you dont need to in a very rude tone.. i get that you guys want customers but my god, be polite. I went with the other place who contacted the insurance of the person who rear ended me for me and took care of it all. Saw him friday he told me to bring it in tuesday. You should work on your people skills!
Great job! I recently recommended them to a co-worker because I was so pleased!
We had the unfortunate circumstance of using this company. We however were fortunate in finding such a reputable company. Everyone there was professional and understanding. Cant say enough good things about them. Should you ever need their services THEY are the one to call!
Car looked amazing when it was done
Every time I called for an update on how my car was doing the office clerk was very polite and helpful, when picking up my car it looked just like new if not better. They did a walk threw with me about my car and what was done. The guy was very professional and helpful. Also have a lifetime warranty with my repairs.
High quality work, very professional and knowledgeable.
Mike and Craig were great - the car was fixed faster than I would have expected, it looked fantastic, and as a bonus surprise it was also washed and cleaned.
Quick fast quality work. Paint work done lightening fast.
Prompt, courteous, and thorough service.
Great job and very friendly, also going through my insurance they offer lifetime warranty on the work the performed.
Very informative and professional
They were friendly and courteous from scheduling my appointment to preparing the estimate. I will be returning to have my repair work completed at M & S!
Easy to work with. The texting feature with status updates was helpful. Very efficient repair work and drop off/pick up of the vehicle. Very much recommend!
Fast. Friendly. Great work.
Great place to get your car or truck to get repaired
Very unprofessional
Very honest, thorough, and efficient! Fabulous customer service and quality work.
Did a great job on the repairs to my Dodge Journey had the parts in and painted and ready to replace, very nice staff
Have used their services on 2 occasions. They do it right. Professional work and friendly staff.
They always seemed annoyed that you want a quote. Plus they have crazy rules where you have to bring cashier checks and won’t take credit cards for more than $500. Just go to gerber.
Great customer service and exceptional, quality work.
Great work!!
Waited over a month to get my car in. Just to wait 70 more days for them to fix it.
Great service and car looks great
Great job, friendly employees.
Good
I dropped parts off there
Great staff and service
They do good work
Nice place