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Northwest Indiana Fence Co
1758 W Lincolnway, Valparaiso, IN 46385, United States
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Northwest Indiana Fence Co
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Su
Review №1

Have phoned several times and left messages to please call back. No response. My fence was installed 3 yrs ago and is still under warranty. Gate blew down in winter because it was secured only with nails. Wood slats split as a result. Post holding the Gate is still wobbly. Last fence lasted 25+ yrs...not this one.

Ro
Review №2

Met with the estimator/owner to go over my fencing. 300 foot of vinyl was installed at the time promised. Different soil was found in some spots where the poles were installed and the guys working the project did an excellent job overcoming the challenge. I highly recommend Northwest Indiana Fence Co. Very professional and were always making sure I was good with the layout. Thank you!!!!!!!!!!!!!!!

Vi
Review №3

Jenn went above and beyond in keeping us informed throughout the whole process. Even with delays out of their control due to COVID-19, Jenn made sure we had the latest updates on delivery through installation. Our fence looks great! Thank you!

Pa
Review №4

Was suppose to be here August 1zt to remove section of Fence. Its August 11th and they still havent showed up. Went elsewhere

Ju
Review №5

I have done business here before. Very professional and reliable. On time and reasonable. Currently having another repair project for them to do. Highly recommend!

Ca
Review №6

For anyone out there looking for fence company I highly recommend this place it’s my second time using them and they don’t disappoint. Spoke with Rob Mahoney he came out and gave me an estimate very professional and very nice to deal with. Didn’t take long for them to come out and do my fence, the guys that came out did an excellent job.Came out on one of the coldest days of the year, couldn’t believe they were out there putting up my fence, but it was done and done professional I couldn’t be happier. They don’t disappoint believe me if you’re looking for a fence company do not hesitate to call.

Ro
Review №7

Everything went as described to me by both the sales rep and the office ladies. There was an issue with the gate gap. Your guys corrected it in a timely manner. A special thanks to Ernest, a fine young man!Very Satisfied, would use again and highly recommend.

Sh
Review №8

What a great group of people to work with!From the initial contact with the office staff, the measurement and price quote by Rob, to the exceptional, and quick installation by Ernest and Rob! I was very impressed with the neatness of their work!!Thank you!Job well done!I highly recommend using NWI Fence.

L
Review №9

The company I work for provides dumpster services for this company, so I drive by often. I needed to replace my back line of fencing so I called for a quote. The salesman, Rob, was was on time to the initial appointment and knowledgeable of his product. I was handed a proposal on the spot, and signed that same day.Rob advised me that they were about 5-6 weeks out for the install to begin at that time. 5 weeks after signing, the office called to inform me that it was finally my turn! They had a super professional crew out to my home to get this installed for me.I would and will recommend this company to anyone who needs a fence. They did an amazing job, and Im extremely happy with how every step of the process went.The fence looks amazing! Thanks again NWI Fence!

Fr
Review №10

Northwest Indiana Fence did a wonderful job fencing our back yard. The fence looks great and was done on the days promised. Completed in a timely manner and the staff were very careful not to damage my neighbors plants. They also removed and disposed of the old fence. Thank you for a job well done.

Jo
Review №11

Upgrade was done on my rolling gate. It now rolls better then when new. Fair price and prompt service. Had a callback caused by misuse. My problem was addressed quickly at no charge! This is an A+ business. Thanks Damon.

Pa
Review №12

Found your company in the yellow pages. Everyone was always polite. The guys that replaced the panel were very cordial and professional. Excellent job, i would refer your company to anyone who asked me.

Ja
Review №13

Friendly and full of ideas. Despite the reviews I read here, I decided to give them a shot, and was NOT disappointed. They seem to be turning things around for the better!

Am
Review №14

I am so excited to have a fence! Rob, Jeff and Jenn were nothing short of fantastic every step of the way. Every step was properly communicated and they dealt with everything for me. I would recommend NWI Fence Co to anyone and everyone!!!

Ke
Review №15

My fence was installed in Sept 2016. When it was finally finished, they left the invoice in the mailbox. They hadnt installed all the screws in the double gate. It took numerous phone calls with promises they would be out to fix it. After a week they showed up, I told them the gap between the gates was to much, 3-4 inches. In January the gate was able to blow backwards and broke one side. They came out on 1/13 had to call them on 1/17. Was told I would have to pay to have it fixed Was told the owner Dave would call me. Its now 1/24 and still no call. Once this company is paid you no longer exist. DO NOT USE THIS COMPANY!!!!!

Je
Review №16

Employees are helpful and friendly. Installers came and installed my fence in a manner that was according to the timeline given during the estimate. I would recommend that if youre in the market for a fence, give these guys a call!

Ro
Review №17

I have used this company a few times now. Everytime. They have done great looking work and helpful to quick answers to any question.

L
Review №18

Please do not choose this company! They are never on time and have horrible communication. Within a few months the fence has needed several repairs. The gate actually fell off, and Im waiting a month now for it to be put back on! Im so disappointed with the fence and service!

Bo
Review №19

I’m giving 5 stars because of this company’s commitment to doing the job right, despite having some initial issues. After the residential fence completion, the homeowner observed a few fixable issues and made them known to management. The company, despite the bad winter weather, came back and fixed those issues. But, again other issues with the fencing were observed by the homeowner. The company did not demand their final payment before these issues were fixed even though some time had passed, and understood the issues needed to be fixed before full payment would be submitted. There is still one issue that the company is willing to come back in the spring time to fix once the ground is soft. This company stands behind their 5 year labor and 15 year materials warranty by showing willingness to do the job right in the end. They are also cognizant of existing utility structures and underground piping.

An
Review №20

I have had a problem with a gate on my fence since completion. It has been adjusted at least twice but the problem is still not resolved. I can no longer get anyone from the company to return phone calls or emails.

Ab
Review №21

Did wonderful work, in the time frame given.

Ra
Review №22

If anyone is looking for fence installation, I would suggest that you NOT use Northwest Indiana Fence Co. We had an estimate done over two months ago, decided to go with them and wrote them a check for half of our quote. They just started the job last Thursday......didnt show up until 10:30, got done around 1 because they ran out of cement for the posts. I was told by the foreman that they would be back first thing Monday morning to finish setting the last two posts and finish the fence. They didnt show up until 4 in th afternoon, worked for two hours because they once again, ran out of material, and was told by the foreman that they would be back first thing this morning. The foreman called this morning and said that they were going to come back tomorrow because they werent scheduled to come back today. My husband called the saleman who we did the estimate with and he told him that he would get a hold of the foreman and have him come back out today to finish. Well guess who ran out of the office without calling us to let us know what was going on? The saleman. When my husband called back an hour later, the secretary told him that she was told to tell him that they wouldnt be back until tomorrow and that the salesman was gone for the day. We probably wont get a phone call back from him either, so here I am with my week all screwed up because they couldnt do the job properly the first two times they were here.

Jo
Review №23

Had them come out to quote a small fence installation. When i contacted them to do the work, never got a call back after leaving several messages. Why come out and write a quote for the work if you arent interested? Very unprofessional to not return a call even if you dont want the job.

Ro
Review №24

Good company

Lo
Review №25

Never on time and nothing even paid big money and the fence looks horrible.

Sh
Review №26

Terrible company with terrible customer service. Will be posting on other sites. Did a terrible job on custom fence order and refused to refund money. Will be taking to small claims court. Will also be posting on other sites

Ma
Review №27

Great prices

Information
1 Photos
27 Comments
3.7 Rating
  • Address:1758 W Lincolnway, Valparaiso, IN 46385, United States
  • Site:http://nwindianafence.com/
  • Phone:+1 219-464-4207
Categories
  • Fence contractor
  • Fence supply store
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
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