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Rhodes Chevrolet
2800 Alma Hwy, Van Buren, AR 72956, United States
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Rhodes Chevrolet
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Fa
Review №1

Last minute problem, called the dealership, they were backed up at the time and said that it would be the next day before they could fix it. After my car was dropped off, they called and told me what the problem was. About a couple of hours later, they called and said that it was fixed and ready to be picked up. I was very happy with the quick service. I appreciate service like that and the great job that they did. The car runs great, thank you and God bless!!

Mi
Review №2

So, I saw a Texas Edition V6.2 truck while going home from work, had to stop and look. I am a RAM man, and honestly told the salesman that I was just looking. Great service, Hunter, the sales man, completely understood that I was “just” looking, took the time to show me the truck, started it, showed me features that were quite awesome, tail gate auto open and close, showed me another truck with the safety features I was shopping for in a truck. Great sales person, non pressure, easy going and excellent information. I may be a RAM guy, but, may be swayed with this trip to the dealership to at least “consider” the Texas Edition V6.2 truck as a purchase point.

An
Review №3

We just bought our 3rd car today. Our salesman Jerry Cooley did an amazing job helping us get the process going and the price right. Thank you Rhodes Chevy for your commitment to serve the community.

Jo
Review №4

Great people outstanding dealership will use them all the time

Ba
Review №5

Very prompt and courteous. done in a timely manner.After it was serviced, took time to answer all the questions about the vehicle, as this was first time to get it serviced.thanks again, see you next time. Densons

Je
Review №6

Paul and Michael were friendly and easy to talk to. They worked to help me find a Trailblazer and kept me informed on when it would come in. We are really glad that we were able to work with a hometown business.

Na
Review №7

Professional and quality service. Team members customer service oriented. Need I see more....Appreciate you alls trusted service.

Mi
Review №8

Best experience weve ever had at a Dealership! Our salesman, Matthew Neal, was so nice and by far the best salesman we have ever worked with. He answered all of our questions. He did not pressure us or try to rush us which is a big deal to me. Once we decided we wanted to make the purchase, he worked with the manager, Grant Neal, to get us in the Tahoe at a fair price. Grant was very nice as well and worked quickly to get the deal done. The finance guy, Robert Gude, was by far the best finance person we have ever dealt with. He was organized, quick with the paperwork and didnt try to sneak in extended warranties nor did he try to pressure us to purchase them. The owner, David Neal, came out and introduced himself to us. He spoke to us for a while and was very nice. A lot of dealerships are taking advantage of the low inventory on Tahoes and doing a huge Market Adjustment but not at Rhodes Chevrolet. I personally, have the upmost respect for them for not taking advantage of people during this time. We will be buying all our vehicles from Rhodes Chevrolet going forward.

TR
Review №9

I had a wonderful experience. They got my car right in/out super fast.

mi
Review №10

First visit I asked them to do an oil change and address the noises coming from front suspension. They did the oil change then all they did was spray oil on it after I already did to find the problem, and told me come back if you have any other problems. Second visit, was told it would take 20 minutes to balance and rotate tires. Took an hour and a half to get done. Now today I found an oil leak under my truck and find that the filter was barely sealed. 2 full rotations to get it tight again by hand.

Br
Review №11

In and out for a Transmission Control Module flash. Happy and satisfied.

La
Review №12

Jeff and his team did a great job as always.

Do
Review №13

We all know dealer parts prices are outrageous!But I know the workers dont set that price.But the people working here are flippin awesome helpful knowledgeable and treat you good and I appreciate all the help and knowledge they have shared with me when Ive went and needed either help or information

Pa
Review №14

Everyone treated me nice and with respect and I wasnt a number I was actually a person

Ma
Review №15

😡😡😡 I bought a car for $12,000 here. Paid cash. It was a 4hr round trip for me to go get the car. I live in LR. I tried to contact them after I bought the car. No response. Nothing. The transmission was slipping. But they didnt mention this at all. 😡😡😡 Now Im stuck with it they said when I finally talked to someone there. He said it was on me. 😡😡😡

Ja
Review №16

August the 3rd I WAS REFERRED TO Rhodes Chevrolet Talk to a salesman named Paul Lewis I asked Mr. Lewis about a 2010 Silverado he said that he didnt have any Used 2010 severado but he had 2002 SilveradoHe said Ill send you some pictures I dont have the price for it now but I would ha ve to talk to the owner so he got back with me about an hour later Said that the price was $13,000 for a 2002 truck . I was referred to Rhodes But I guarantee you I will never set foot on that lot againPaul Lewis

Ra
Review №17

Pretty good place to shop r get your car r truck fixed

BO
Review №18

Best service dept around they listen to your complaints and fix or find you answers so u are completely satisfied with your ride

Sh
Review №19

Had a repair made. Was told it was going to cost $110 for parts and labor. That was to fix the backseat panel. When everything was done they changed the price to $210 . They tried to say that the part was $160 and then labor. I said that wasnt right. If they would of been honest in the first place I wouldnt have done it. I really didnt have that kind of money.

Ma
Review №20

Best experience we ever had purchasing a vehicle and we have purchased many. The salesman, Sesar Palasox was incredible. You have succeeded in changing loyal 40 year Ford customers to GM. Thank you

Be
Review №21

Dont know yet>>>had to take car back to shop twice so far. This time it has been there 4 days and is still there......Not real happy that a new car with 200 miles on it already having problems. The dealer is good...Product not so good.

Da
Review №22

Everyone is always kind and very friendly. They get the job done quickly.

Li
Review №23

Was very good about working us in for an appointment and was even early on getting started. Overall very satisfied with service and technician.

Jo
Review №24

The service department staff were rude, One staff member was cursing at his station while another very rude staff was telling me I didnt have an appointment,which I had made 4 days earlier, he kept questioning me while the staff person was cursing about overbooking. There was no seats in waiting room,it was 96 degrees outside, they told me that was where I needed to wait and it would be at least 2 hours for a oil change,I then asked for my car back and called Blue Ribbon Chevrolet in Sallisaw Oklahoma, they said bring your car in tomorrow at 8. I will Never go back to Rhodes Chevrolet in Van Buren Arkansas!!!!!

Kr
Review №25

Awesome people! Great service and very fast!!

La
Review №26

Routine checkup and maintenance on my Suburban. Staff was polite and took good care of our vehicle. They keep me up to date with recommended services needed to make sure our vehicle stays in good shape.

da
Review №27

Always a pleasure to to business with Rhodes. Nice people to deal with.

ro
Review №28

We made a fair deal that I should hope will be good for myself and the dealership. It was a relaxed experience. We will come back for my wife’s car. And I have already been telling friends and clients about the good deal I got and the way we were treated. I should have visited Rhodes Chevy long ago.

Di
Review №29

So pleased with the offer to come to my place of work to pick up my vehicle, that is very convenient & I appreciate it very much. Everyone at the service department was friendly and helpful! Could not recommend them more. I meant to ask if they had reset the oil life indicator since it is still showing needing an oil change :) Can this be done remotely?

Tr
Review №30

Very nice and they explained what they did in a way I could understand since I am mechanically challenged LOL!

Ka
Review №31

Jerry went above and beyond to help us get the vehicle we wanted, not to mention the price! We are happy to keep business local and loved every step of the new car buying process!

t
Review №32

Bought a vehicle here, no pressure and very helpful on finding what I wanted. Very laid back, would recommend and buy from them again. Also great service department. I get my oil changed there every time. Very helpful and ladies day gives me a bit of a discount.

Ta
Review №33

Very pleased with the Rhodes team and how everyone went up and above to meet my specific needs!

De
Review №34

I cannot say enough for the help in the service department! Very kind & professional, and thorough.

De
Review №35

Very good job and friendly people at Rhodes

Sh
Review №36

Perfect experience as usual

Je
Review №37

Fast friendly device.

Da
Review №38

The service guys were very attentive to my problem and did their best to solve it but it did not make the noise that I brought it in for, of course. And it has not done it again. Hopefully it wasnt anything and wont do it again.Also they brought to my attention a recall to update some software and they did that. I appreciated the heads up. I was pleased with their service.

DE
Review №39

They done great

Pa
Review №40

I had a remote start installed in my truck. They beat everyone elses price in town. Very knowledgeable and friendly!

br
Review №41

The service department has fixed the same problems for my moms car for the last five years. Then finally when I talked her into coming back and telling them its ridiculous that she has to keep coming g back for the same problems they tell her she needed a new radiator and charged her $894 after the fact that they probably caused the radiator failure in the first place. This place just takes advantage of little old ladies and its sad. I hope you never go there for service.

sa
Review №42

Super nice and NOT pushy. Will be back

Ch
Review №43

Highly recommend, esp Paul Lewis, he wasnt pushy like most salesman can be, very informative, and knew what he was doing!!

Ch
Review №44

Everything went like clock work. Staff was very friendly, service was great, waiting room was clean, rest rooms were clean, plenty of free coffee. Thats why I gave my visit a 10.

ji
Review №45

Always a great experience here at Rhodes.

Ph
Review №46

I would say we were treated like family, but family doesnt always treat you the way we were treated at Rhodes Chevy; with respect, fairness and honesty. Thomas, Donn and Richard all went above and beyond to make sure we were happy and that we understood every step of the process. My wife is Asian and I cannot stress enough at how at home she felt in dealing with Donn, who is also Asian. He is truly an asset to Rhodes Chevy and I hope they realize that. And Thomas is perhaps THE best car salesman I have ever met. With Thomas, gone are the stereotypical depictions of what a car salesman used to be. Thomas has drive and ambition but never did I perceive that he is money hungry or that he was ever lying or misleading us or reeking of cigarette smoke like so many other salesman I have met in the past. Thomas is well versed with every single vehicle on the lot. He taught us so much about our 2018 Equinox while we were there that later, whenmy wife and I were reading the manual and paperwork at home, we realized we already knew pretty much everything thanks to Thomas. Congratulations and thanks to Donn, Thomas and Richard for making our very first new car purchase a happy and fulfilling one. They even found financing that beat our local Arvest bank! Wow! My wife and I are definitely coming back in 2-3 years to trade our 2018 Equinox in for another new car now knowing how well we will be treated and we look forward to it!

Ro
Review №47

My girlfriend had a flat on her way home, she stopped into this dealership and the service was IMPECCABLE!!!! They ordered her tires in and put her into a loaner car straight away! I would recommend this dealership to everyone I know! Amazing service! Thank you Rhodes Chevrolet!!!

Br
Review №48

Had a great experience they listened to what i wanted in a car and super nice staff.

Sh
Review №49

Great service department..

Aa
Review №50

Paul Lewis is the man! Got us in a car my wife and I wanted with no hassle! He was very professional and easy to work with!

Cr
Review №51

They are helpful and always nice. Job is always done right

Da
Review №52

Service has been great.

To
Review №53

Parts dept manager was very nice and helpful I will recommend Rhodes to anyone all employees are very helpful and polite

Ro
Review №54

Great service, fantastic people. Cant say enough great things about these guys. Wow. Im sure sales are just as great!

ma
Review №55

RHODES IS VERY FRIENDLY, HELPFUL AND WILL ANSWER QUESTIONS EVEN THOI WAS DRIVING A GMC AND NOT A CHEVROLET. WE HAVE OWNED MANY CHEVSAND PURCHASED SOME OF THEM WITH RHODES. WE WILL TRADE WITH THEM AGAIN WHEN WE DECIDE TO TRADE AGAIN AS THEY ARE SO GOOD TO HELP US.

Jo
Review №56

Very nice people

Ro
Review №57

Dishonest people work here.. dont allows you used OEM FACTORY parts.. they want you buy there parts to Jake up price.. garbage company!!

J.
Review №58

Stereotypical Dishonest DealershipSummary & Recommendation:I have dealt with a lot of dishonest dealerships. I am saddened and disheartened that Rhodes Chevrolet has become another one of them. If youre going to get the same stereotypical dishonest experience at a hometown dealer like Rhodes, why bother? I recommend going to a dealership that has a better selection and more room to negotiate.Here are the details:I purchased my first new car from Rhodes Chevrolet several years ago. When it came time for me to purchase a new Chevy again, I returned to Rhodes because of the pleasant experience I had recalled. Apparently, time really does change things. The Rhodes Chevrolet of today is not the same Rhodes Chevrolet I so fondly remembered.I set up a test drive with Rhodes for model similar to the one I was interested in (as the dealership didnt have higher-trim models available on the lot.) I expressed interest in making a purchase, but indicated that I would need a certain trim/set of features. The salesperson said he could look into a dealer trade to find the trim level I was seeking. After some time, he returned with a spec sheet of a model that suited my needs. We went over some numbers and I signed a preliminary commitment. At that time, the salesperson said he would work with his manager to see if they could actually secure the vehicle from the other dealership and would be in contact with me.After not hearing anything for several days, I checked back in and found that they were not able to secure the vehicle we had discussed and had not been able to find any similar models they could secure either. I thanked them for their time in searching and told them not to worry about it anymore as I had found several versions of the model I wanted in nearby states and would simply drive to one of those dealerships and make the purchase there. The Rhodes salesperson wasnt ready to give up and assured me they would continue searching. (I reiterated that they didnt need to, but that I wouldnt stop them.)I researched vehicles online, called some dealerships, and scheduled a test drive for the next day for a vehicle the out-of-state dealership said they would hold for me. Soon after, I received a call from the salesperson at Rhodes informing me that they had found the exact model I wanted and needed to know if I was still interested. I told them that -- per confirmation of the specs they discussed over the phone -- I was definitely interested, but that I needed to confirm the specs because I would need to cancel my out-of-state test drive at the other dealership. The Rhodes salesperson sent me a copy of the window sticker to confirm the specs and I replied back that I was interested and would be at the dealership first thing in the morning to get the ball rolling. Then, I cancelled my out-of-state test drive. (Spoiler Alert: That was a big mistake!)The next morning, I went to Rhodes Chevrolet to do whatever I needed to secure the vehicle they had found (put down earnest money or do whatever was required). Once I arrived, however, I found out that Rhodes had never actually contacted the other dealership! Once they did, they found that the dealer was unwilling to do a trade, meaning the model I was interested in was not available. Furthermore, the salesperson at Rhodes informed me that it was unlikely that they would be able to secure that trim from any other dealership unless it was on the lot for over a month.In the end, the salesperson at Rhodes Chevrolet was dishonest and wasted my time (time that I should have spent driving to another dealership). He was clearly afraid of losing a potential sale, but he caused the dealership to lose a customer for a lifetime. I will be driving to the next closest Chevrolet dealership for service for the vehicle I finally purchased (through a pleasant sales experience at a dealership in Texas).

Le
Review №59

Grant and Robert made this a smooth and enjoyable transaction. Trading for this new Traverse with the knowledge that Jeff Baxter and his team are there for service after the sale, make buying at Rhodes an easy decision.

Ed
Review №60

Had a recall done and service was great

Gr
Review №61

Fast and courteous

Na
Review №62

Fast and friendly service

Sa
Review №63

It was good, but the waiting area is very dirty, floors had something spilled and not cleaned up, furniture is nasty, pet hair and other hair, not very pleasing to sit on to wait. Needs to be clean and sanitized since all this virus junk is going around.

Ti
Review №64

Hunter was not pushy and very pleasant to deal with.

My
Review №65

We were traveling to North Carolina when our check engine light came on. We pulled in asked if they could check it out. We were in and out in less than an hour, ready to roll. Everyone was so sweet, considerate and extremely nice. If you need Chevy car repair we highly recommend this place. Thank you everyone.

Ch
Review №66

The people here absolutely knock it out of the park every time! I brought my truck in a few times now and every visit my issues get fixed first time. They do a great job letting you know whats wrong with your vehicle and what they did to correct the issue. They are all very friendly and professional as well. I would recommend them to anyone.

Jo
Review №67

Always great service and friendly people.

Je
Review №68

Of all the Chevrolet dealers in the area, I prefer Rhodes

Sh
Review №69

We test drove the vehicle we were Interested in, overnight, we debated on it and left the lot with our vehicle today! We traded 2 vehicles in, it was the easiest process! Our salesman, Paul Lewis is great!! If you’re looking for someone who will work hard for you, he’s your guy!! Thanks Rhodes for our new car!!

Ki
Review №70

Our salesman was very kind and helpful. Thanks!

Al
Review №71

Jeremy Sánchez gave me a great experience! Thank you.

An
Review №72

I stopped there to get an oil change. While I was there, I decided to see if I could trade my truck in on a SUV. They actually gave me more of a trade in value than I had expected. Paul, the salesperson, was very helpful and courteous. He and Richard in the finance department got me approved on a perfect SUV, but then my husband didnt like it. The team, got that deal undone and got me into a different one. Finally, I decided I wanted a vehicle that they did not have in stock. The entire team at Rhodes worked so hard to get me the vehicle that I really wanted. I appreciate their patience and diligence in getting me that vehicle instead of sticking me with one that my husband and I couldnt both love. We love our new red Equinox. Thank you Paul, Richard, and everyone else who played a part. I have been getting my oil changed there and a few other things for a couple of years. The service department is always great as well. The Rhodes team has earned my future business. |

Br
Review №73

Our recent purchase experience at Rhodes Chevy was awesome! The Sales & Finance Teams were professional, knowledgeable, & friendly.,

Mo
Review №74

Best experience I have ever had or could ever ask for at a dealership hands down! Not only did everyone there go above and beyond to get me in the car I wanted, the atmosphere is actually friendly and fun. I highly recommend Rhodes, and will definitely be back when its time for my next car. My car is amazing, and the deal I got was extraordinary,; and every person I have spoken with at this dealership has been very helpful and friendly. I cant say enough great things about this dealership!

ma
Review №75

Great Service.Very professional.Received discount for oil change.Would recomend!

Mi
Review №76

Rhodes Chevrolet was quick to respond to my emails. Daniel was a GREAT salesman and Richard made the paperwork process easy. Would highly recommend this dealership to anyone looking for good, honest, and no hassle car shopping.

Be
Review №77

I really like the service and the staff. Very friendly and thorough with the care of my car and me.

Cy
Review №78

From all the reviews, they seem to be good at selling cars. However, do not get on their legal side. My aunt was killed before she could pick up her new car and they are charging her estate over $700 for...well, Im not sure what. Paperwork, I guess. But the car never left their lot and they can sell it again. They still have the car; I dont have an aunt. Would never do business with this place if they were selling cars for $1. (oh, and they dont answer emails, either)

Ta
Review №79

Tony and Robert were an amazing team to work with - I told them what I wanted in my Tahoe and they found the perfect exact match to what I wanted. I think this deal was the absolute FASTEST deal Ive ever made and its my 6th Chevrolet purchase in the past 20 years. OUTSTANDING customer service and dealership has become the new go-to dealer for all our familys future needs and wants! Absolutely LOVE this team!!!

Ja
Review №80

When you have your car worked on they give you verry nice vehicles to drive

ji
Review №81

Amazing staff! Best deal you will get in Arkansas and maybe the USAI checked everywhere! Nicest and fastest buying experience!Jimmy Dye

Ch
Review №82

Its the worst car buying experience Ive had! Customer appreciation and response times are disgraceful, sales representatives refused to return repeated phone calls until the warranty conveniently ran out, where they then refused to correct their mistake and instead charge the customer a ridiculous sum of money to make repairs that shouldve of been covered by the warranty if only the sales staff would have returned one of many phone calls. Will not ever recommend or return!

ja
Review №83

We recently purchased a Tahoe from them and the experience was best in class. Richard Russell was our sales associate and made it an enjoyable experience. From the sales manager down to the sales force the integrity and customer satisfaction is felt from one and all. I would highly recommend checking them out if you are in the market for a new ride.

Ch
Review №84

The salesman did his best to help get us into a vehicle, i asked if they ran your credit multiple times, (wich lowers your credit score btw) he says no only once. They ran it multiple times wich i wasnt happy with

Ja
Review №85

Friendly faces, Happy smiles, great service

Ma
Review №86

Great job

De
Review №87

Took my New Traverse for oil change,free for first one and I didnt even buy it there .Always friendly, fast highly recommend.

Jo
Review №88

Traded in a total piece and got a nice newer truck, went back the next day and traded out of a bad deal on my wifes car and got her into the car of her dreams for a few dollars more a month than we were paying. The staff was amazing and Richard is a wizard with the financing. We are a rhodes family from now on

Ra
Review №89

I called Paul Tuesday evening about an Equinox on the website. I wasnt sure if Id be able to come look at it on Wednesday or not but he assured me it would be there. I called him back wed. morning and he said it would be sitting at the front for me. It was right where he said it would be when I pulled in. I ended up buying a different Equinox but Paul was very patient with me. He didnt treat me any different after I chose a used vehicle over a new one. He wasnt pushy and the decision was all mine. He was working for me not pressuring me like salesmen in the past at different locations. I was unaware of a discount because of my husbands employer and wouldnt have known the difference but they still made sure I got it. I cant believe I ever bought a car from anyone else and Ill buy from Paul for as long as he continues selling cars. He even took me around and introduced me to everyone I may need to know. If you need a new set of wheels go see Paul!!!

Ch
Review №90

I recently had repair work to be on my 2005 Tahoe and I received excellent customer service from Orin, Matt and Jeff.Very professional, and also offered competitive pricing for name brand tires brakes etc.

tr
Review №91

Great service. Oil changes on Wednesday for women $20 off. Whoo Hoo!😀

ke
Review №92

Courtesy .on time.

Ch
Review №93

I recently had my Traverse serviced at Rhodes Chevrolet in Van Buren. Matt was our associate for the service Department. Matt went above and beyond to help us, make sure that our needs were met, and that we were satisfied when we left. I cannot say enough about his customer service, it is a hard quality to find lately! Thank so much for your help Matt, we truly appreciated being treated like family, rather than JUST a customer, or a number!Sincerely,Robert and Cheri Rumsey

Da
Review №94

Great staff. Low pressure sales guys. Service Dept awesome. Wish more car dealerships could be this nice.

Bi
Review №95

Great service at Rhodes Chevrolet. They were able to perform the first service on my new Silverado without me even making an appointment.

Ja
Review №96

Friendly People. Awesome Customer Service

Ma
Review №97

Paul Lewis was great to work with, and Richard did a fantastic job explaining all of our options and answered all of our questions. Great people to do business with!

Do
Review №98

👍👍Great place to buy a vehicle or have your car worked on.

dy
Review №99

Wasted 4hrs of my day I had cash in hand and could easily afford a truck but wouldnt approve because of something that happened 14 years ago

Ke
Review №100

My friend bought a car today from Rhodes Chevrolet. Ive been to a lot of dealerships and never received service like we did today. Mark and Richard went above and beyond for my friend. They made sure to get him the rate and payment he needed and even go in an extra mile and throw in a nice package with the car. If you are searching for a vehicle go see Mark at Rhodes Chevrolet in Van Buren, AR

Information
53 Photos
100 Comments
4.5 Rating
  • Address:2800 Alma Hwy, Van Buren, AR 72956, United States
  • Site:http://rhodeschevy.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 479-474-4000
Categories
  • Chevrolet dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:Closed
  • Saturday:8AM–7PM
  • Sunday:8:30AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
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